https://rangers.fireflyartscollective.org/mediawiki/api.php?action=feedcontributions&feedformat=atom&user=Awcarvey 2026-04-19T09:49:23Z User contributions MediaWiki 1.43.8 https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=627 2017-06-07T00:58:52Z

<p>Awcarvey: /* Non-Verbal Communication */</p> <hr /> <div>Communication Skills are key in all steps of [[F.L.A.M.E]].. We use communication skills while [[Find Out: Approaching the Situation|finding out]] about a situation, and especially when listening. When interacting with participants, we first focus on Communication skills, and then can integrate Mediation Skills. <br /> <br /> We communicate by '''Thinking''', '''Talking''', '''Rephrasing''', '''Listening''', and '''De-escalating'''.<br /> <br /> '''Communication is the exchange of information'''. <br /> <br /> Parts of it are or can be:<br /> * The words used in a message<br /> * How the message is transmitted (paper, face-to-face, or by radio)<br /> * Asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need first aid at the bug”)<br /> <br /> Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information.<br /> == Thinking ==<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like: <br /> *'''&quot;What do I want to have happen here?&quot;'''<br /> *'''“What more info do I need?”''' (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> *'''“What do I want these people to do?”''' (Be mindful of requests vs. demands for action)<br /> *'''“What extra resources do I need?”''' (Requests for help from participants, Asking Khaki to send medical help)<br /> Think through ways you might talk, listen, rephrase, and deescalate.<br /> <br /> == Talking ==<br /> <br /> === Respectful, Non-confrontational Attitude ===<br /> When talking be relatable, polite and respectful. The word “Please” does wonders! Always make sure to introduce yourself.<br /> <br /> Express that you are there to help. Be aware of how you may be perceived as an authority figure. Keep social capital in mind.<br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication.<br /> <br /> Remember that as Rangers, we try to use non-confrontational communication whenever possible, to encourage cooperation and help create a safe environment.<br /> <br /> === Clarity ===<br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the '''KISS principle (Keep It Short and Simple)'''. <br /> <br /> === Timing ===<br /> In effective communication, timing is critical. For example, a message of praise and recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> === Non-Verbal Communication ===<br /> We communicate a great deal with tone of voice and body language. See section on de-escalation for body language.<br /> <br /> Non-Verbal communication includes:<br /> * Facial expressions<br /> * Tone of voice and other &quot;paraverbal&quot; communication (HOW we say what we say) such as volume, rate of speech, and inflection)<br /> * Movements<br /> * Appearance<br /> * Eye contact<br /> The more stressed an individual may be:<br /> * the less able they are to process verbal information effectively<br /> * the more reliant they become on non-verbal communication<br /> <br /> == Rephrasing ==<br /> Much of what we do in our communication as Rangers is rephrasing: rephrasing what we ask and say, and rephrasing what we hear (see more below in Active Listening.)<br /> <br /> === Questions: Open &amp; closed ===<br /> Asking questions is key to finding out information. Think about the types of questions you’re asking. <br /> <br /> '''Open-ended questions''' invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. <br /> <br /> On the other hand, '''closed-ended questions''' invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> === Avoid negativity when possible ===<br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> *“Yes, but …” It can negate everything that came before it, and/or lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> **“I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> **“I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> *&quot;Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> *“Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> == Listening ==<br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. <br /> <br /> When listening, try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. <br /> <br /> '''Listening styles''' can be on a spectrum of reactivity:<br /> * Silent, passive, non-reactive: Sometimes just being silent and not reacting at all is uncomfortable but helpful. <br /> * Silent but reactive: Giving non-verbal cues such as nodding, moving hands, facial expressions, encouraging. <br /> * Active listening: Communicating by rephrasing that you understand what the person is saying and feeling. <br /> <br /> === Silence ===<br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> === Active Listening ===<br /> Active Listening is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication. This is often a very useful listening style when rangering (and in life), so a very good skill to learn and practice.<br /> <br /> '''Understanding Emotions'''<br /> <br /> One part of active listening is understand what the other person is feeling in addition to what they are saying, and then communicating to them that you understand them.<br /> <br /> Active listening is '''NOT''':<br /> *Agreement: you don’t have to agree with someone to understand what they’re feeling<br /> *Liking: you don’t need to like or love them to understand what they’re feeling<br /> *Placating: letting them know you understand them is not the same as telling them what they want to hear<br /> *Feeling the same emotion as they do.<br /> The point of understanding emotions when active listening is not to talk someone out of how they’re feeling, it’s to tune in to how they’re feeling so you can connect with them and thus deal with them more effectively. This is important because feeling understood can be calming/de-escalating for an upset participant, and they are more likely to be open to your input if they feel understood.<br /> <br /> '''Technique for understanding emotions while active listening:'''<br /> *Step 1: Notice the emotion the person is expressing.<br /> *Step 2: Look for the cause of the emotion.<br /> **Try to figure out what thoughts / beliefs are underlying the emotion.<br /> ***With angry people, look for perceptions of unfairness.<br /> ***With sad people, look for perceptions of loss.<br /> ***With anxious people, look for perceptions of danger.<br /> *Step 3: Validate the feeling (without necessarily agreeing with the assessment).<br /> '''Example of active listening use rephrasing and understanding emotion:'''<br /> * Participant: &quot;I don't have to put up with their crap anymore. I need some sleep, and they need to turn off the fucking sound system.&quot;<br /> * Ranger: &quot;So, you’re angry, you’re tired, and you want them to turn off the music. Is that right?&quot;<br /> <br /> == De-escalation ==<br /> The final element in communication is de-escalation. De-escalation techniques are used to calm people down--which is sometimes the most helpful intervention in a situation. De-escalation can be useful for yourself as well as the participant you’re dealing with. <br /> <br /> === Start with de-escalating yourself ===<br /> You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> === Then de-escalate others, if possible ===<br /> Once you’ve de-escalated yourself you’ll want to de-escalate those around you. <br /> * Separate arguing people. <br /> ** Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> * Calm people with your presence and actions and example, not by telling them to calm down.<br /> <br /> ** It’s hard to get people to calm down if you’re acting anxious or angry.<br /> ** Never tell anyone to calm down.<br /> <br /> === De-escalation Techniques using Body Language ===<br /> When interacting with someone who is upset, your non-verbal communication may be the most valuable tool you have:<br /> *'''Non-threatening stance''': Stand or sit 45 degrees vs. face-to-face, leaving sufficient personal space, usually about an arm and a half (Easy rule: Can I see your feet? If I can’t, I’m too close.) <br /> *'''Sit down''': Especially if a person is agitated, it can be helpful to sit down.<br /> *'''Leave an exit''': Position yourself so that both you and the participant can leave.<br /> *'''Open posture:''' Stand or sit without arms or legs crossed or closed, if possible. <br /> *'''Pacing and leading''': match speaker's speed/energy, then gradually slow/calm down.<br /> *'''Relax''': People have a tendency to synchronize their mood and tone with those around them. If you project a relaxed, calm and confident presence, it can be helpful in influencing the other person to be calm as well.<br /> *'''Break state''': do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> *'''Eye contact''': enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> *'''Writing down''': keeps your facts straight and lets participant know you’re taking it seriously (remember to ask permission)<br /> *'''Touch''': Be very cautious and use your best judgment. (Touching a participant can calm them down or can make things much, much worse.) <br /> <br /> === De-escalating Techniques Using Words ===<br /> Some verbal communication techniques can help de-escalate an upset person as well. Active listening is particularly helpful.<br /> * Define emotions: Help the person to define what they are feeling. For example, you can say “I understand that you are upset” or “It sounds like you’re really angry about this.”<br /> * Use “we” and “us” to generate connection with people.<br /> <br /> === Disengaging from the situation ===<br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> A useful warning sign: If you or the participant are starting to repeat yourselves, something has gone wrong in the communication cycle. The speaker may feel misunderstood, or you may be getting overwhelmed or over-involved. If this happens, slow down and ask more questions, or kick it sideways to another set of Rangers.<br /> <br /> &lt;center&gt;See more in the next section on [[Mediation]].</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=590 2017-05-11T16:09:43Z

<p>Awcarvey: /* Additional Resources */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth with its antenna pointing UP towards the sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> <br /> *Format: “This is . . . ; I need {First Aid, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> == Additional Resources ==<br /> *FireFly Cores use Baofeng BF-888 radios for communication. More information about the BF-888 can be found '''[https://baofengradio.us/uv-5r-1st-gen/baofeng-10pack888-black.html here]'''.<br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]<br /> <br /> *'''Video''' for Rangers on how to use radios at Burning Man. They use different radios, but most of the material is solid. '''[https://vimeo.com/101945669 Burning Man Radio Training - The Care &amp; Feeding of Your Pet Radio]'''<br /> *Burning Man's Ranger Radio Training material: '''[http://rangers.burningman.org/wp-content/uploads/BurningManArtofRadio.pdf Burning Man - The Art of Radio]'''</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=589 2017-05-11T16:08:51Z

<p>Awcarvey: /* Additional Resources */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth with its antenna pointing UP towards the sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> <br /> *Format: “This is . . . ; I need {First Aid, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> == Additional Resources ==<br /> *FireFly Cores use Baofeng BF-888 radios for communication. More information about the BF-888 can be found '''[https://baofengradio.us/uv-5r-1st-gen/baofeng-10pack888-black.html here]'''.<br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]<br /> <br /> *Video for Rangers on how to use radios at Burning Man. They use different radios, but most of the material is solid. '''[https://vimeo.com/101945669 Burning Man Radio Training - The Care &amp; Feeding of Your Pet Radio]'''<br /> *Burning Man's Ranger Radio Training material: '''[http://rangers.burningman.org/wp-content/uploads/BurningManArtofRadio.pdf Burning Man - The Art of Radio]'''</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=588 2017-05-11T16:08:28Z

<p>Awcarvey: /* Additional Resources */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth with its antenna pointing UP towards the sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> <br /> *Format: “This is . . . ; I need {First Aid, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> == Additional Resources ==<br /> *FireFly Cores use Baofeng BF-888 radios for communication. More information about the BF-888 can be found '''[https://baofengradio.us/uv-5r-1st-gen/baofeng-10pack888-black.html here]'''.<br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]<br /> <br /> *Video for Rangers on how to use radios at Burning Man. They use different radios, but most of the material is solid.<br /> '''[https://vimeo.com/101945669 Burning Man Radio Training - The Care &amp; Feeding of Your Pet Radio]'''<br /> *Burning Man's Ranger Radio Training material: '''[http://rangers.burningman.org/wp-content/uploads/BurningManArtofRadio.pdf Burning Man - The Art of Radio]'''</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=587 2017-05-11T16:07:25Z

<p>Awcarvey: /* Additional Resources */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth with its antenna pointing UP towards the sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> <br /> *Format: “This is . . . ; I need {First Aid, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> == Additional Resources ==<br /> *FireFly Cores use Baofeng BF-888 radios for communication. More information about the BF-888 can be found [https://baofengradio.us/uv-5r-1st-gen/baofeng-10pack888-black.html here].<br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]<br /> <br /> <br /> *Video for Rangers on how to use radios at Burning Man. They use different radios, but most of the material is solid.<br /> [https://vimeo.com/101945669 Burning Man Radio Training - The Care &amp; Feeding of Your Pet Radio]<br /> <br /> <br /> *Burning Man's Ranger Radio Training material: [http://rangers.burningman.org/wp-content/uploads/BurningManArtofRadio.pdf Burning Man - The Art of Radio]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=586 2017-05-11T16:06:22Z

<p>Awcarvey: /* Additional Resources */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth with its antenna pointing UP towards the sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> <br /> *Format: “This is . . . ; I need {First Aid, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> == Additional Resources ==<br /> *FireFly Cores use Baofeng BF-888 radios for communication. More information about the BF-888 can be found [https://baofengradio.us/uv-5r-1st-gen/baofeng-10pack888-black.html here].<br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]<br /> <br /> <br /> *Video for Rangers on how to use radios at Burning Man. They use different radios, but most of the material is solid.<br /> [https://vimeo.com/101945669 Burning Man Radio Training - The Care &amp; Feeding of Your Pet Radio]<br /> <br /> <br /> *[http://rangers.burningman.org/wp-content/uploads/BurningManArtofRadio.pdf Burning Man - The Art of Radio]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=585 2017-05-11T16:05:21Z

<p>Awcarvey: /* Additional Resources */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth with its antenna pointing UP towards the sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> <br /> *Format: “This is . . . ; I need {First Aid, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> == Additional Resources ==<br /> *FireFly Cores use Baofeng BF-888 radios for communication. More information about the BF-888 can be found [https://baofengradio.us/uv-5r-1st-gen/baofeng-10pack888-black.html here].<br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]<br /> <br /> <br /> *Video for Rangers on how to use radios at Burning Man. They use different radios, but most of the material is solid.<br /> [https://vimeo.com/101945669 Burning Man Radio Training - The Care &amp; Feeding of Your Pet Radio]<br /> <br /> <br /> *[tinyurl.com/artofradio Burning Man - The Art of Radio]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=584 2017-05-11T15:54:38Z

<p>Awcarvey: </p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth with its antenna pointing UP towards the sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> <br /> *Format: “This is . . . ; I need {First Aid, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> == Additional Resources ==<br /> FireFly Cores use Baofeng BF-888 radios for communication. More information about the BF-888 can be found here.<br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=583 2017-05-11T15:00:14Z

<p>Awcarvey: /* How to Make an Emergency Call */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth with its antenna pointing UP towards the sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> <br /> *Format: “This is . . . ; I need {First Aid, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=539 2017-05-08T00:44:09Z

<p>Awcarvey: /* How to Make a Call */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth with its antenna pointing UP towards the sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> <br /> *Format: “This is . . . ; I need {Medical, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=538 2017-05-08T00:41:20Z

<p>Awcarvey: /* How to Make an Emergency Call */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth; antenna pointing UP to sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> <br /> *Format: “This is . . . ; I need {Medical, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=537 2017-05-08T00:40:35Z

<p>Awcarvey: /* How to Make an Emergency Call */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth; antenna pointing UP to sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> &gt;If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> **Format: “This is . . . ; I need {Medical, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=536 2017-05-08T00:39:03Z

<p>Awcarvey: /* How to Make an Emergency Call */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth; antenna pointing UP to sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> #Severe bleeding<br /> #Difficult, uneven, or no breathing<br /> #Unconsciousness <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> **Format: “This is . . . ; I need {Medical, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=535 2017-05-08T00:38:00Z

<p>Awcarvey: /* How to Make an Emergency Call */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth; antenna pointing UP to sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> *** Severe bleeding<br /> <br /> Difficult, uneven, or no breathing<br /> <br /> Unconsciousness <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> **Format: “This is . . . ; I need {Medical, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=534 2017-05-08T00:36:48Z

<p>Awcarvey: /* How to Make an Emergency Call */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth; antenna pointing UP to sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> *** Severe bleeding<br /> <br /> *** Difficult, uneven, or no breathing<br /> <br /> *** Unconsciousness <br /> If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> **Format: “This is . . . ; I need {Medical, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=533 2017-05-08T00:34:18Z

<p>Awcarvey: /* How to Make a Call */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth; antenna pointing UP to sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP (not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> *** Severe bleeding<br /> <br /> *** Difficult, uneven, or no breathing<br /> <br /> *** Unconsciousness If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> **Format: “This is . . . ; I need {Medical, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=532 2017-05-08T00:33:51Z

<p>Awcarvey: /* How to adjust the volume on your radio */</p> <hr /> <div>'''''Radios are an important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the shoulder mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth; antenna pointing UP to sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP(not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need (&quot;I need X for Y at Z.&quot;) <br /> **The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.<br /> **'''Things you absolutely need to mention:'''<br /> *** Severe bleeding<br /> <br /> *** Difficult, uneven, or no breathing<br /> <br /> *** Unconsciousness If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.<br /> **Format: “This is . . . ; I need {Medical, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}<br /> *Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”<br /> <br /> For more details, see [[Emergencies|Emergencies]].<br /> <br /> == Understand Basic Radio Lingo ==<br /> *'''BREAK BREAK BREAK''' Emergency call, keep channel clear<br /> *'''Khaki''' Shift lead on radio<br /> *'''Go For/Go''' Please speak<br /> *'''Copy''' Understand<br /> *'''Repeat''' Last caller, repeat<br /> *'''Over''' Next speaker may begin, channel still in use<br /> *'''Clear''' I’m done with transmissions, channel is clear<br /> *'''Hold''' Please wait for more info<br /> *'''Open Mic''' Someone is holding down the transmit button, stop now<br /> *'''Allcom''' All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Ranger_Shift_Logistics&diff=531 2017-05-08T00:03:37Z

<p>Awcarvey: </p> <hr /> <div>This section covers coming on shift, during your shift (includes: partnering, meet &amp; greet, awareness, food &amp; drink safety), going off shift, decompressing after your shift (including support vs. gossip). Also see the '''[[Preparing_for_your_Shift#Required_Equipment_.2F_Ranger_Checklist|Firefly Ranger Shift Checklist]]'''.<br /> <br /> <br /> == Coming on Shift ==<br /> HQ is the base of Ranger operations. HQ is the first and last place you’ll visit during a shift. For participants, HQ is a convenient place to find Rangers. HQ is located in the woods close to the intersection of Mercurial and Verdant near the stage. <br /> <br /> === First, check in with Echelon ===<br /> Check in with Echelon FIRST to:<br /> *Get your radio<br /> *Get your shirt, laminate, and swag<br /> *Check in on the shift schedule<br /> *Check the schedule for your future shifts<br /> *Sign up for more shifts <br /> <br /> === Next, check in with Khaki ===<br /> Once you are ready with all your ranger equipment, check in with Khaki to find out:<br /> *Who you’ll be paired up with<br /> *Where you should go while on shift <br /> *What’s going on around Firefly<br /> <br /> == During your shift ==<br /> === Partnering ===<br /> <br /> Rangers always travel and work in pairs - never alone. Your safety and your partner’s safety are always your top priority. Use your time at HQ before shift to meet somebody new and partner with them for your shift; Rangers without partners will be assigned a partner by Khaki. <br /> <br /> === Meet and Greet ===<br /> While on shift, meet and greet your fellow participants. This is important. It will not only melt away the walls of “us and them,” allowing a greater sense of community but will also allow you to get a better sense of city dynamics and potential problem areas. If a problem occurs in your area, you may have already developed a relationship with the citizens involved or their neighbors. Keep in mind that every interaction is a chance to improve our social capital and educate participants about what Rangers do and why we do it.<br /> === Awareness ===<br /> As you move through the event, trust your gut. If something doesn’t feel right, pay attention and follow up. If you think that an intervention may be necessary but are not sure, contact Khaki. Remember, always err on the side of safety - yours and the participants’.<br /> <br /> In approaching any situation, a Ranger’s initial default action is DO NOTHING (exception: must-report situations like medical emergency, lost child, etc.). If, in the process of doing nothing, you decide that your presence would be helpful, engage by helping participants solve their own problems. If they are unable to do so, try to help them solve the problem. If you are unable to help or need additional resources, call Khaki. <br /> <br /> Awareness also applies to your partner and to radio traffic. Do not lose sight of your partner during your shift (with the obvious exception of using the restroom), and always pay attention to radio traffic. Practice listening to the radio while being aware of the city at the same time.<br /> <br /> === Food &amp; Drink Safety ===<br /> Rangers are a respected part of the Firefly community and many participants offer to share their food and drink with them. The possible inclusion of &quot;substances&quot; creates a risk that should not be taken lightly. If you do not know the person offering food or drink, the safest thing may be to decline or ask to come back when your shift is done.<br /> <br /> To be an effective team, all Rangers must “share the same reality.” Being aware of and in control of what you consume helps ensure this. <br /> <br /> <br /> '''Intoxicants in Costume '''<br /> <br /> All Rangers must be sober while on duty. Rangers should never be in costume off duty. Being intoxicated while in costume may get you kicked out of the Rangers.<br /> <br /> It is important to remember that the Ranger costume is a key identifier to participants that you are on duty and there to help; if you are unable to help, then it is time to change your shirt. We trust your judgement. We admire your discretion. <br /> <br /> == Going off Shift ==<br /> === Go back to HQ AND check in with Khaki! ===<br /> Plan to head back to Ranger HQ about 5 minutes before the end of your scheduled shift so that you have time to debrief with Khaki.<br /> <br /> If you are in the middle of rangering an incident or emergency, please do not leave your assigned location until explicitly told by Khaki it is okay to do so.<br /> <br /> At Headquarters, check in with Khaki to debrief. If Khaki is busy, please wait. Return your radio to Echelon and check when you are next scheduled to be on shift.<br /> <br /> Please remove your lam and change your shirt to signal that you are no longer “on duty”.<br /> <br /> == Decompressing After your Shift ==<br /> <br /> Sometimes there are things that happened on shift that we want to talk to someone about. Sometimes we are excited about what happened, but we need to keep in mind that it is our responsibility to respect participant confidentiality and to maintain our professional integrity. Rangers should not gossip on or off shift. Details of events on shift are not public information. <br /> <br /> Sometimes, we want to talk because we need support around what happened on shift. There are many resources available to you to receive appropriate support: Khaki, the OOD, members of the Ranger Council, and other experienced Rangers are available to support you. There is space behind Ranger headquarters available to use to talk privately. Sanctuary is also always available to you.<br /> <br /> === Support Vs Gossip ===<br /> <br /> To try to determine if your conversation could be gossip or seeking support, consider the intention, content, audience,and setting:<br /> <br /> '''Intention/Content:''' Do you want to share details about persons/camps because it’s interesting/scandalous, OR do you want to share your personal reaction to what happened on shift because you need support?<br /> <br /> '''Audience:''' Are you talking to someone that understands confidentiality?<br /> <br /> '''Setting:''' Are you somewhere private, or is your conversation likely to be overheard?<br /> <br /> {| class=&quot;wikitable&quot;<br /> !<br /> !Gossip<br /> !Seeking Support<br /> |-<br /> |'''Intention:'''<br /> |Sharing information about a person/group because it’s interesting, scandalous, etc.<br /> |Sharing information about your personal reaction to what happened on shift.<br /> |-<br /> |'''Audience:'''<br /> |Friends, campmates, other Rangers.<br /> |Individuals who understand that information needs to be confidential.<br /> |-<br /> |'''Content:'''<br /> |Names of individuals or camps; details of the event.<br /> |No names; talk about the experience and how it affected you.<br /> |-<br /> |'''Setting:'''<br /> |Where others might overhear your conversation.<br /> |In private, where you won’t be overheard<br /> |}<br /> &lt;center&gt;Continue on to the next page: [[Situation-Specific Procedures]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Radio_Basics&diff=232 2017-04-27T03:24:27Z

<p>Awcarvey: Created page with &quot;&#039;&#039;&#039;&#039;&#039;Radios are the most important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.&#039;&#039;&#039;&#039;&#039; == Who to go to get your radio...&quot;</p> <hr /> <div>'''''Radios are the most important tool all Rangers &amp; many volunteers use at Firefly, allowing rapid communication over large distances.'''''<br /> <br /> <br /> == Who to go to get your radio &amp; for radio problems ==<br /> '''Echelon at Ranger HQ'''<br /> *If you are having problems, you might need a new battery. Come to Ranger HQ.<br /> *'''Note:''' Echelon is not the shift lead. They are just a ranger who gives out radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on SAFETY1. <br /> *Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.<br /> <br /> == How to turn your radio off &amp; on ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are having any problems with your radio, first try turning it off &amp; on again.<br /> <br /> == How to adjust the volume on your radio ==<br /> '''Use the volume &amp; on/off knob on top of the radio'''<br /> *If you are using a shoulder mic, be aware that sound will only come in &amp; out of the mic.<br /> <br /> == How to Make a Call ==<br /> *'''THINK--LISTEN--PUSH--PAUSE--TALK'''<br /> **THINK about what you need<br /> **LISTEN for other radio traffic<br /> **PUSH the PTT (Push to Talk) Button on the side of your radio or mic<br /> **PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)<br /> **TALK (be brief: no one else can talk when you are transmitting)<br /> ***Hold the radio or mic about 2 inches from your mouth; antenna pointing UP to sky<br /> <br /> *'''ACTION--BRIEF--CLEAR'''<br /> **“I need X at Y for Z”<br /> **Speak slowly and clearly<br /> **You can make multiple transmissions -- keep each transmission brief<br /> **Check for understanding. Respond using language that verifies the ongoing communication.<br /> ***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)<br /> <br /> *Say handle of who you are calling twice, followed by your handle<br /> **“Khaki, Khaki, this is . . . “<br /> **Response should be “Go for {Khaki, etc.}”<br /> **“I Need X at Y for Z, over.”<br /> **Khaki, etc: “Sending X to Y for Z<br /> **If you need Khaki to wait for more information, say “Hold”<br /> **When you are done, say “clear&quot;<br /> <br /> *Speak Professionally &amp; Respect Confidentiality (please do not use names)<br /> <br /> *KEEP THE ANTENNA POINTING UP(not parallel to ground)<br /> <br /> == How to Make an Emergency Call ==<br /> *Use the SAFETY1 channel Channel# 1<br /> *'''“BREAK BREAK BREAK”'''<br /> *Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need<br /> **“This is . . . ; I need {Medical, etc.} at {location}, there is {injured participant, is/in not breathing? is/is not conscious?}<br /> <br /> <br /> <br /> Use LOGIC B for medical emergencies<br /> LOCATION--How OLD-- GENDER-- INJURY/ILLNESS (describe, don’t diagnose)-- CONSCIOUS?-- BREATHING<br /> <br /> <br /> <br /> <br /> == Understand Basic Radio Lingo ==<br /> *BREAK BREAK BREAK Emergency call, keep channel clear<br /> *Khaki Shift lead on radio<br /> *Go For/Go Please speak<br /> *Copy Understand<br /> *Repeat Last caller, repeat<br /> *Over Next speaker may begin, channel still in use<br /> *Clear I’m done with transmissions, channel is clear<br /> *Hold Please wait for more info<br /> *Open Mic Someone is holding down the transmit button, stop now<br /> *Allcom All stations, everybody with a radio<br /> <br /> == What NOT to Say on the Radio ==<br /> *Do not use profanity<br /> *Do not use participant names (respect confidentiality)<br /> *Do not say dead or dying (instead say not breathing, not responsive)<br /> *Do not make references to drugs or name any substances (you can say “disoriented”)<br /> <br /> == What NOT to do with your radio ==<br /> *Do not hold the radio by the antenna<br /> *Do not wear your radio in the porta-potties<br /> *Do not hand off your radio to the next person on shift without contacting Echelon<br /> *Do not change the channel unless you have to<br /> <br /> == When your Shift is Complete ==<br /> *Return your radio to Echelon<br /> *Tell Echelon if you had any issues with your radio<br /> <br /> == Everyone has Four Communication Responsibilities: ==<br /> #Brief others as needed.<br /> #Communicate hazards to others.<br /> #Acknowledge messages.<br /> #Ask if you don’t know.<br /> <br /> [[File:Baofeng-bf-888s-walkie-talkie cropped.png|frameless|center|Baofeng Radio BF-888]]</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=File:Baofeng-bf-888s-walkie-talkie_cropped.png&diff=231 2017-04-27T03:23:54Z

<p>Awcarvey: </p> <hr /> <div>Baofeng BF-888</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Self-Care_%26_Responder_Trauma&diff=230 2017-04-27T02:49:34Z

<p>Awcarvey: </p> <hr /> <div>== Trigger Issues ==<br /> Some situations will be so charged for you that you will not be able to stay calm, focused, and neutral. A trigger issue is something that makes you lose your ability to be objective and Ranger effectively.<br /> <br /> Trigger issues are not the same as generally stressful situations. Some situations we encounter as Rangers are likely to be stressful for everyone involved (e.g., sexual assault, violence, serious injury, death), but may not cause you to lose your ability to Ranger the situation. Trigger issues are those that are unusually difficult for you, based on your personality, belief system, or life experiences.<br /> <br /> Not everyone has the same triggers, so it’s important to know your own triggers and know your partner's triggers. Share your trigger issues with your partner at the start of your shift. Notice what it feels like when you’re triggered; notice when your partner seems triggered.<br /> <br /> If it seems like you or your partner are getting triggered, you may need to kick it sideways to your partner, to other Rangers, or to Khaki. Signs that you may be getting triggered include an intense emotional response (especially anger or anxiety), an inability to focus, sweating, flushing, increased heart rate, cold hands, shaking, hair standing up on back of neck, and finding yourself taking sides in a conflict<br /> <br /> == Self Care and Responder Trauma == <br /> As a Ranger, you will see a side of Firefly that you never knew existed. Some of it is really cool, and some of it is very ugly.<br /> <br /> Mostly, we do nothing. Often, we do something. Rarely, we do very, very intense things. For example, we might deal with injuries, injury, sexual assaults, violence, even death.<br /> <br /> Mostly, that's not a problem for the Rangers involved; sometimes, it can have unpleasant psychological effects. Having a very strong response to intensely stressful situations is common in people who deal with emergencies (EMTs, firefighters, ER docs, etc.) This is called &quot;responder trauma.&quot;<br /> <br /> Be aware of the warning signs of a traumatic response. Responder trauma symptoms may be immediate, or you may only notice them after a few days or weeks. Symptoms include re-experiencing vivid memories of the situation (“flashbacks”) or having nightmares about the situation. You find yourself avoiding things/places/people that remind you of the situation or notice that you have an inability to remember important aspects of the situation. You might become hypervigilant and experience unexplained anxiety, irritability, or anger. You might find that you’re easily startled, or have trouble calming down after being startled. You may also experience a “fight-or-flight” response that doesn’t go away including sweating, shaking, nausea, increased heart rate.<br /> <br /> If you’re noticing these signs or symptoms practice self-care by eating, sleeping, exercising, meditating, having a beer, whatever works for you.Talk it out with you partner, friends, Rangers, or Sanctuary. You can talk to your campmates about what happened and how you feel about it, but you need to keep participant information confidential. Strip out all identifying information.<br /> <br /> If it's not resolving, contact the OOD, Ranger Lead or Ranger XO or Sanctuary.<br /> <br /> There is no stigma attached to responder trauma in the Rangers - you will not get in trouble, and no one will think less of you as a result of talking about what happened. <br /> <br /> Remember, intense situations are rare and even very intense situations do not usually result in responder trauma. Most traumatic responses resolve on their own with time. However, if it's not getting better, there are simple, effective counseling interventions that can help. The Rangers can guide you to outside resources for help year round. If things get weird, we’re here for you.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Self-Care_%26_Responder_Trauma&diff=229 2017-04-27T02:49:05Z

<p>Awcarvey: Created page with &quot;TRIGGER ISSUES Some situations will be so charged for you that you will not be able to stay calm, focused, and neutral. A trigger issue is something that makes you lose your...&quot;</p> <hr /> <div>TRIGGER ISSUES <br /> Some situations will be so charged for you that you will not be able to stay calm, focused, and neutral. A trigger issue is something that makes you lose your ability to be objective and Ranger effectively.<br /> <br /> Trigger issues are not the same as generally stressful situations. Some situations we encounter as Rangers are likely to be stressful for everyone involved (e.g., sexual assault, violence, serious injury, death), but may not cause you to lose your ability to Ranger the situation. Trigger issues are those that are unusually difficult for you, based on your personality, belief system, or life experiences.<br /> <br /> Not everyone has the same triggers, so it’s important to know your own triggers and know your partner's triggers. Share your trigger issues with your partner at the start of your shift. Notice what it feels like when you’re triggered; notice when your partner seems triggered.<br /> <br /> If it seems like you or your partner are getting triggered, you may need to kick it sideways to your partner, to other Rangers, or to Khaki. Signs that you may be getting triggered include an intense emotional response (especially anger or anxiety), an inability to focus, sweating, flushing, increased heart rate, cold hands, shaking, hair standing up on back of neck, and finding yourself taking sides in a conflict<br /> <br /> == Self Care and Responder Trauma == <br /> As a Ranger, you will see a side of Firefly that you never knew existed. Some of it is really cool, and some of it is very ugly.<br /> <br /> Mostly, we do nothing. Often, we do something. Rarely, we do very, very intense things. For example, we might deal with injuries, injury, sexual assaults, violence, even death.<br /> <br /> Mostly, that's not a problem for the Rangers involved; sometimes, it can have unpleasant psychological effects. Having a very strong response to intensely stressful situations is common in people who deal with emergencies (EMTs, firefighters, ER docs, etc.) This is called &quot;responder trauma.&quot;<br /> <br /> Be aware of the warning signs of a traumatic response. Responder trauma symptoms may be immediate, or you may only notice them after a few days or weeks. Symptoms include re-experiencing vivid memories of the situation (“flashbacks”) or having nightmares about the situation. You find yourself avoiding things/places/people that remind you of the situation or notice that you have an inability to remember important aspects of the situation. You might become hypervigilant and experience unexplained anxiety, irritability, or anger. You might find that you’re easily startled, or have trouble calming down after being startled. You may also experience a “fight-or-flight” response that doesn’t go away including sweating, shaking, nausea, increased heart rate.<br /> <br /> If you’re noticing these signs or symptoms practice self-care by eating, sleeping, exercising, meditating, having a beer, whatever works for you.Talk it out with you partner, friends, Rangers, or Sanctuary. You can talk to your campmates about what happened and how you feel about it, but you need to keep participant information confidential. Strip out all identifying information.<br /> <br /> If it's not resolving, contact the OOD, Ranger Lead or Ranger XO or Sanctuary.<br /> <br /> There is no stigma attached to responder trauma in the Rangers - you will not get in trouble, and no one will think less of you as a result of talking about what happened. <br /> <br /> Remember, intense situations are rare and even very intense situations do not usually result in responder trauma. Most traumatic responses resolve on their own with time. However, if it's not getting better, there are simple, effective counseling interventions that can help. The Rangers can guide you to outside resources for help year round. If things get weird, we’re here for you.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Table_of_Contents&diff=228 2017-04-27T02:46:09Z

<p>Awcarvey: /* Basic Ranger Skills */</p> <hr /> <div>This table of contents includes major sections of this wiki (e.g., &quot;Policies and Procedures&quot;), and links to separate pages (e.g., &quot;Get Involved-2017&quot;) and important subpages (e.g., &quot;Training Overview&quot;). All Rangers should review the material in &quot;Policy and Procedures&quot;, as well as &quot;Basic Ranger Skills&quot;.<br /> <br /> == Overview ==<br /> [[Main Page]] <br /> <br /> [[Table of Contents|Table of contents]]<br /> <br /> [[Overview of the Firefly Rangers]]<br /> <br /> * [[Overview_of_the_Firefly_Rangers#Mission | Mission]] <br /> <br /> * [[Overview_of_the_Firefly_Rangers#Who are the Firefly Rangers? | Who are the Firefly Rangers?]] <br /> <br /> * [[Overview_of_the_Firefly_Rangers#Firefly Arts Collective Participant Code of Conduct | Firefly Arts Collective Participant Code of Conduct]]<br /> <br /> == Policies and Procedures ==<br /> <br /> [[ Policies and Procedures Overview ]]<br /> <br /> [[Get Involved - 2017]] <br /> <br /> * [[Get_Involved_-_2017#Training Overview | Training Overview]]<br /> * [[Get_Involved_-_2017#Alphas_.281st_year.29 | Alphas (1st year)]]<br /> * [[Get_Involved_-_2017#Shiny_Pennies_.282nd_Year.29 | Shiny Pennies (2nd year)]]<br /> * [[Get_Involved_-_2017#Returning_Rangers_.283rd.2B_Year.29 | Returning Rangers (3+ year)]]<br /> * [[Get_Involved_-_2017#New_Experienced_Rangers | New Experienced Rangers]]<br /> * [[Get_Involved_-_2017#2017_Ranger_Training_Opportunities | 2017 Ranger Training Opportunities]]<br /> * [[ Get_Involved_-_2017#Shift_sign_up | Shift sign-up]]<br /> * [[ Get_Involved_-_2017#Keep_In_Touch | Keep in touch]]<br /> <br /> [[ Changes &amp; Highlights for 2017 ]]<br /> <br /> [[ How to become a Firefly Ranger ]]<br /> <br /> [[ At-Event Ranger Roles ]]<br /> <br /> [[ What Rangers do on Shift ]]<br /> <br /> [[ Rangerly and Unrangerly Behavior ]]<br /> * [[ Rangerly_and_Unrangerly_Behavior#Authority | Authority]]<br /> * [[ Rangerly_and_Unrangerly_Behavior#Non-confrontational.2C_Non-authoritarian_Methods | Non-confrontational, Non-authoritarian Methods of Interaction]]<br /> * [[Rangerly_and_Unrangerly_Behavior#Social_capital | Social Capital]]<br /> * [[Rangerly_and_Unrangerly_Behavior#Un-Rangerly_Behavior | Un-Rangerly Behavior]]<br /> <br /> [[Preparing for your Shift]]<br /> * [[Preparing_for_your_Shift#Ranger_Costume | Ranger Costume]]<br /> * [[Preparing_for_your_Shift#Required_Equipment_.2F_Ranger_Checklist | Ranger Shift Checklist]]<br /> * [[Preparing_for_your_Shift#Self-Care | Self-Care]]<br /> * [[Preparing_for_your_Shift#Schedule | Schedule]]<br /> <br /> [[Ranger Shift Logistics]]<br /> * [[Ranger_Shift_Logistics#Coming_on_Shift | Coming On Shift]]<br /> * [[Ranger_Shift_Logistics#During_your_shift | During your shift]]<br /> * [[Ranger_Shift_Logistics#Going_off_Shift | Going off Shift]]<br /> * [[Ranger_Shift_Logistics#Decompressing_After_your_Shift | Decompressing after your shift]]<br /> <br /> [[ Situation-Specific Procedures]]<br /> *[[Situation-Specific_Procedures#Situations_that_Must_Be_Reported_to_Khaki | What you must report to Khaki]]<br /> *[[Situation-Specific_Procedures#Incident_Command_System_.28ICS.29_in_brief | ICS in Brief]]<br /> <br /> [[ Beyond the Rangers: other Firefly Cores &amp; Resources ]]<br /> *[[ Beyond_the_Rangers:_other_Firefly_Cores_%26_Resources#Other_Safety_Cores | Other Safety Cores]]<br /> * [[ Beyond_the_Rangers:_other_Firefly_Cores_%26_Resources#Radio_Core | Radio Core]]<br /> * [[Beyond_the_Rangers:_other_Firefly_Cores_%26_Resources#Other_Firefly_Cores_.26_Roles | Other Firefly Cores &amp; Roles]]<br /> <br /> [[ Emergencies ]]<br /> * [[Emergencies#Medical_Emergency | Medical Emergency]]<br /> * [[Emergencies#Lost_Child | Lost Child]]<br /> <br /> [[ Other Situation-Specific Procedures ]]<br /> *[[Other_Situation-Specific_Procedures#Found_Child | Found Child]]<br /> *[[Other_Situation-Specific_Procedures#Disoriented_Participant | Disoriented participant]]<br /> *[[Other_Situation-Specific_Procedures#Unattended_Fire | Unattended Fire]]<br /> *[[Other_Situation-Specific_Procedures#Burn_Perimeter | Burn Perimeter]]<br /> *[[Other_Situation-Specific_Procedures#Wristbands | Wristbands]]<br /> *[[Other_Situation-Specific_Procedures#Accessibility_Animals | Accessibility Animals]]<br /> <br /> ==Basic Ranger Skills==<br /> <br /> [[ Basic Ranger Skills Overview ]]<br /> * [[ Basic_Ranger_Skills_Overview#Using_your_notebook | Using your Notebook]]<br /> * [[ Basic_Ranger_Skills_Overview#Situational_Awareness | Situational Awareness]]<br /> * [[ Basic_Ranger_Skills_Overview#Self-Awareness:_Trigger_Issues | Self-Awareness: Trigger Issues]]<br /> * [[ Basic_Ranger_Skills_Overview#Kick_it_sideways | Kick it Sideways]]<br /> * [[ Basic_Ranger_Skills_Overview#Mediation_.26_Conflict_Resolution_Overview | Mediation &amp; Conflict Resolution Overview]]<br /> * [[ Basic_Ranger_Skills_Overview#Transcending_the_Model | Transcending the Model]]<br /> <br /> [[ F.L.A.M.E ]]<br /> * [[F.L.A.M.E#What_is_F.L.A.M.E..3F | What is F.L.A.M.E.?]]<br /> * [[F.L.A.M.E#F.L.A.M.E._In_Action | F.L.A.M.E. In Action]]<br /> <br /> [[ Communication ]]<br /> <br /> [[ Mediation, Descalation, etc. ]]<br /> <br /> *[[Mediation,_Descalation,_etc.#Trigger_Issues | Trigger issues]]<br /> <br /> [[ Self-Care &amp; Responder Trauma ]]<br /> <br /> [[ Radio Basics ]]<br /> <br /> [[ Firefly Ranger Jargon Glossary ]]<br /> <br /> ==Advanced Ranger Skills &amp; Roles==<br /> <br /> [[ Overview of Advanced Ranger Skills &amp; Roles ]]<br /> <br /> [[ Conflict Resolution ]]<br /> <br /> [[ Conflict Resolution Handout ]]<br /> <br /> [[ Mentor Guidelines ]]<br /> <br /> <br /> ==Echelon==<br /> <br /> [[Echelon Shift Guide]]<br /> ==Khaki==<br /> <br /> [[Khaki Overview]]<br /> <br /> -Intro to Khaki Training<br /> <br /> -Khaki Forms &amp; Other Resources<br /> <br /> -Concise Narrative <br /> <br /> -Ranger Log Coversheet<br /> <br /> -Log Page<br /> <br /> -ConCom Form <br /> <br /> -Incident Response Evaluation Form<br /> <br /> -ICS Documentation Form<br /> <br /> -ICS Volunteer Check In Form<br /> <br /> -Medical Emergency Cheat Sheet<br /> <br /> -Lost Child Cheat Sheet<br /> <br /> -Advanced Khaki I-Leadership Skills<br /> <br /> -Advanced Khaki II-Problem Solving<br /> <br /> <br /> <br /> ==ICS (Incident Command System)==<br /> <br /> [[ICS Overview]]<br /> <br /> [[ICS I-Basic Concepts]]<br /> <br /> [[ICS II-For Safety Core Volunteers]]<br /> <br /> [[ICS III-Managing Developing Incidents]]<br /> <br /> [[ICS IV-Organizational Structure]]<br /> <br /> <br /> ==About the Firefly Ranger Organization==<br /> <br /> [[Overview of Firefly Ranger Organization: History, Structure &amp; Getting Involved Year-Round]]<br /> <br /> [[Firefly Ranger Organization History]]<br /> <br /> [[Firefly Ranger Charter]]<br /> * [[Firefly_Ranger_Charter#Preamble | Preamble]]<br /> * [[Firefly_Ranger_Charter#The_Firefly_Ranger_Family | The Firefly Ranger Family]]<br /> * [[Firefly_Ranger_Charter#At-Event_Ranger_Roles | At-Event Ranger Roles]]<br /> * [[Firefly_Ranger_Charter#Who_are_the_Firefly_Rangers.3F | Who are the Firefly Rangers]]<br /> * [[Firefly_Ranger_Charter#Ranger_Leadership | Ranger Leadership]]<br /> * [[Firefly_Ranger_Charter#Elections_.26_Ranger_Team_Membership | Elections and Team Membership]]<br /> <br /> __FORCETOC__</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Mediation&diff=227 2017-04-27T02:40:56Z

<p>Awcarvey: </p> <hr /> <div>== Intervention and Escalation ==<br /> During mediation sometimes we need to do something. In general, we start with the least intrusive intervention (unless it’s an emergency) and move to more direct interventions if/when it becomes necessary.<br /> <br /> There is a spectrum of intervention techniques, from less intrusive to more intrusive, like this:<br /> *Do nothing, say nothing, quietly observe<br /> *Say hi and/or introduce yourself. (This can be a very subtle intervention; just by calling attention to your presence you can influence things.)<br /> *'''“Sorry to bother you, are you doing ok? Do you need any help?”''' (Engage the person and offer help. They can say no.)<br /> *'''“Hey, could you do me a favor?”''' (A very polite request; makes it clear it’s strictly optional for them to comply. It’s a favor, after all.)<br /> *'''“You should know that if you do this…”''' (Explain consequences)<br /> *'''“Please don’t do that.”''' (Directly request action)<br /> *'''“I need you to stay back / slow down / not drive here.”''' (Demand action)<br /> *'''“STOP!”''' (Urgently demand action in a dangerous situation)<br /> <br /> If you ever feel you need to physically intervene-we have paid security to do that at Firefly. Kick is sideways or up to Khaki at that point.<br /> <br /> == Empathy and Empathic Attunement ==<br /> Empathy means understanding someone else’s emotions without experiencing them yourself.<br /> Empathic attunement is understanding somebody else’s emotions and then communicating to them that you understand them.<br /> <br /> This is important, because feeling understood can be calming/de-escalating for an upset participant, and they are more likely to be open to your input if they feel understood.<br /> Empathy is different from sympathy. Sympathy is when you feel the same feelings as the person you’re dealing with. Empathy does not mean that you’re feeling the same feelings, but rather that you’re acknowledging with the feeling without getting involved in it.<br /> <br /> You don’t have to agree with someone to understand and empathize with what they’re feeling. You don’t need to like or love them to understand and empathize what they’re feeling. Letting them know you understand them is not the same as telling them what they want to hear.<br /> <br /> A great way to build empathic attunement with another person is to first notice the emotion the person is expressing. Next look for the cause of the emotion. Try to figure out what thoughts / beliefs are underlying the emotion. With angry people, look for perceptions of unfairness. With sad people, look for perceptions of loss. With anxious people, look for perceptions of danger. The final step is to validate the feeling, without necessarily agreeing with the assessment. The point of empathy is not to talk someone out of how they’re feeling, it’s to tune in to how they’re feeling so you can connect with them and thus deal with them more effectively.<br /> <br /> == Interest vs. Position ==<br /> One of the most useful mediation tools is the concept of the difference between interests and positions.<br /> <br /> An interest is someone’s underlying need or want; what they want out of a situation. If someone has been up all night because the neighbor camp is playing loud music their underlying interest would be getting some sleep. <br /> <br /> A position is somebody’s stated requirement of how they want to get that interest satisfied. If someone said “I need you jerks to turn off your stereo right now!”, their underlying interest would be getting some sleep. Their position is that the way that needs to happen is that the stereo needs to be turned off.<br /> <br /> Positions are not always unreasonable, just a difficult place from which to negotiate. Being able to identify the underlying interests can be powerful because it addresses the need and helps people generate more useful options, and thus makes it more likely that the conflict can be resolved. Focusing on positions leads towards an “I win or you win” situation, where as focusing on underlying interests leads away from that kind of conflict.<br /> <br /> In the example of the tired person that wants the neighboring camp to turn down the radio, the underlying interest was: “I need to get some sleep.” Possible solutions include sleeping at someone else’s camp, moving camp, or using earplugs.<br /> <br /> == Mediating Stressed Out Participants ==<br /> Participants at Firefly get stressed out for lots of reasons. These include lack of sleep, dehydration, substance use, hangover, weather, camp issues, relationship drama, noise, illness, and going off meds. <br /> <br /> Stress can make normal people behave in abnormal ways. When stress becomes overwhelming, it can push people into a place of emotional distress. At some point you will probably encounter participants who are in some sort of emotional or personal crisis, or are not sharing the same reality as you. This could be someone that appears to be fixated on things that don’t make sense, someone sobbingly loudly and repeating the same phrase over and over, or someone that appears disoriented and agitated. <br /> <br /> Some of the underlying causes of situations like this could include emotional distress, mind-altering substances, underlying psychological issues (e.g. schizophrenia, depression), someone who is off their prescription medication, or an underlying medical issues (e.g., diabetes, dehydration). <br /> <br /> We use pretty much the same tools to mediate distressed and disoriented participants as we use in other situations. When dealing with disoriented and distressed participants, Finding out and Listening become incredibly important. It is important to find out what is causing their distress? Is it emotional, drugs or alcohol, psychological issues, or something medical?<br /> <br /> If they are coherent, ask them if they have any underlying medical conditions or if they are taking any prescription meds. Maybe ask if they are actually taking the meds they are prescribed. If they’ve taken recreational drugs, try to find out what kind, when, and how much. Remind them that Rangers are here to help and guide - not judge or punish.<br /> <br /> We don’t expect you to be a drug expert. Still, it’s handy to know what they think they took and be able to pass it on to medical or Sanctuary if the situation escalates. Some participants may be reluctant to disclose recreational drug use. In such cases, it is useful to explain that we are not the cops, and we aren’t interested in getting them in trouble for using. Many drug experiences last fewer than 12 hours, so if someone has been acting like they’re “on drugs” for longer than that, that may be reason to suspect something more serious.<br /> <br /> Don’t say “drugs” over the radio. Instead use the term “disoriented.” <br /> <br /> You may want to also ask their campmates to see if you can get a more coherent perspective on what could be causing the distress.<br /> <br /> You’ll want to make sure the participant is in a safe and comfortable place. If not they should be taken to one. They should be with folks who can take care of them. This could be their camp if their camp provides a support system and someone that will watch over and monitor the participant. Make sure they aren’t bothering anybody.<br /> <br /> One of the most powerful things you can do for someone in a crisis is to let them know they are not alone. This can be done just by listening to the person. Your compassionate and attentive presence can make a world of difference to someone in emotional pain.<br /> <br /> This is just like what we do in any mediation except that we may have to do more of it with a disoriented or distressed participant. It’s still the same skillset.<br /> <br /> === You Are Not Alone ===<br /> One thing that is really useful to do when dealing with the severely distressed is “holding space.” Holding space for someone just means being with them - and making it clear that you want to be there. It’s creating a safe space for them, not judging them, and allowing them to have whatever experience they are going to have. <br /> <br /> Another important concept is “being grounded”. Participants in crisis often reach out to anything they see as &quot;solid&quot; in order to reorient themselves in the world. By being attentive, calm, genuine, and present, you become that person’s solid object or anchor -- which is all that many people in emotional crisis need.<br /> <br /> Be patient. All of this listening and holding space and being grounded will take time. Expect at least 10-15 minutes. Let Khaki know if it looks like you’re going to be dealing with a situation for more than 30 minutes or so.<br /> <br /> Remember that someone who is distressed or disoriented might not perceive reality or boundaries the way that most people do. Be friendly and kind, yet be aware. At any time you can call for Sanctuary support or bring a participant into Sanctuary. Let Khaki know - possibly have your partner call. The time you spend with a disoriented participant is up to you. <br /> <br /> You can handle most distressed and disoriented participants on your own. The tools you use for doing this are the same tools you’ve already learned. Finding out the underlying cause, and compassionately listening are particularly important.<br /> <br /> If after trying, the situation seems to be something that time and kindness won’t fix, for example if you’re facing medical issues or mental health issues that won’t “just go away” in a few hours - Medical and Sanctuary are there to support you. Call Khaki and request what you need. If you need medical use use LOGIC-B to relay information about the situation: <br /> *Location<br /> *Old<br /> *Gener<br /> *Injury<br /> *Conscious<br /> *Breathing <br /> <br /> == Trigger Issues ==<br /> Some situations will be so charged for you that you will not be able to stay calm, focused, and neutral. A trigger issue is something that makes you lose your ability to be objective and Ranger effectively.<br /> <br /> Trigger issues are not the same as generally stressful situations. Some situations we encounter as Rangers are likely to be stressful for everyone involved (e.g., sexual assault, violence, serious injury, death), but may not cause you to lose your ability to Ranger the situation. Trigger issues are those that are unusually difficult for you, based on your personality, belief system, or life experiences.<br /> <br /> Not everyone has the same triggers, so it’s important to know your own triggers and know your partner's triggers. Share your trigger issues with your partner at the start of your shift. Notice what it feels like when you’re triggered; notice when your partner seems triggered.<br /> <br /> If it seems like you or your partner are getting triggered, you may need to kick it sideways to your partner, to other Rangers, or to Khaki. Signs that you may be getting triggered include an intense emotional response (especially anger or anxiety), an inability to focus, sweating, flushing, increased heart rate, cold hands, shaking, hair standing up on back of neck, and finding yourself taking sides in a conflict</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Mediation&diff=226 2017-04-27T02:37:57Z

<p>Awcarvey: Created page with &quot;== Intervention and Escalation == During mediation sometimes we need to do something. In general, we start with the least intrusive intervention (unless it’s an emergency) a...&quot;</p> <hr /> <div>== Intervention and Escalation ==<br /> During mediation sometimes we need to do something. In general, we start with the least intrusive intervention (unless it’s an emergency) and move to more direct interventions if/when it becomes necessary.<br /> <br /> There is a spectrum of intervention techniques, from less intrusive to more intrusive, like this:<br /> *Do nothing, say nothing, quietly observe<br /> *Say hi and/or introduce yourself. (This can be a very subtle intervention; just by calling attention to your presence you can influence things.)<br /> *'''“Sorry to bother you, are you doing ok? Do you need any help?”''' (Engage the person and offer help. They can say no.)<br /> *'''“Hey, could you do me a favor?”''' (A very polite request; makes it clear it’s strictly optional for them to comply. It’s a favor, after all.)<br /> *'''“You should know that if you do this…”''' (Explain consequences)<br /> *'''“Please don’t do that.”''' (Directly request action)<br /> *'''“I need you to stay back / slow down / not drive here.”''' (Demand action)<br /> *'''“STOP!”''' (Urgently demand action in a dangerous situation)<br /> <br /> If you ever feel you need to physically intervene-we have paid security to do that at Firefly. Kick is sideways or up to Khaki at that point.<br /> <br /> == Empathy and Empathic Attunement ==<br /> Empathy means understanding someone else’s emotions without experiencing them yourself.<br /> Empathic attunement is understanding somebody else’s emotions and then communicating to them that you understand them.<br /> <br /> This is important, because feeling understood can be calming/de-escalating for an upset participant, and they are more likely to be open to your input if they feel understood.<br /> Empathy is different from sympathy. Sympathy is when you feel the same feelings as the person you’re dealing with. Empathy does not mean that you’re feeling the same feelings, but rather that you’re acknowledging with the feeling without getting involved in it.<br /> <br /> You don’t have to agree with someone to understand and empathize with what they’re feeling. You don’t need to like or love them to understand and empathize what they’re feeling. Letting them know you understand them is not the same as telling them what they want to hear.<br /> <br /> A great way to build empathic attunement with another person is to first notice the emotion the person is expressing. Next look for the cause of the emotion. Try to figure out what thoughts / beliefs are underlying the emotion. With angry people, look for perceptions of unfairness. With sad people, look for perceptions of loss. With anxious people, look for perceptions of danger. The final step is to validate the feeling, without necessarily agreeing with the assessment. The point of empathy is not to talk someone out of how they’re feeling, it’s to tune in to how they’re feeling so you can connect with them and thus deal with them more effectively.<br /> <br /> == Interest vs. Position ==<br /> One of the most useful mediation tools is the concept of the difference between interests and positions.<br /> <br /> An interest is someone’s underlying need or want; what they want out of a situation. If someone has been up all night because the neighbor camp is playing loud music their underlying interest would be getting some sleep. <br /> <br /> A position is somebody’s stated requirement of how they want to get that interest satisfied. If someone said “I need you jerks to turn off your stereo right now!”, their underlying interest would be getting some sleep. Their position is that the way that needs to happen is that the stereo needs to be turned off.<br /> <br /> Positions are not always unreasonable, just a difficult place from which to negotiate. Being able to identify the underlying interests can be powerful because it addresses the need and helps people generate more useful options, and thus makes it more likely that the conflict can be resolved. Focusing on positions leads towards an “I win or you win” situation, where as focusing on underlying interests leads away from that kind of conflict.<br /> <br /> In the example of the tired person that wants the neighboring camp to turn down the radio, the underlying interest was: “I need to get some sleep.” Possible solutions include sleeping at someone else’s camp, moving camp, or using earplugs.<br /> <br /> == Mediating Stressed Out Participants ==<br /> Participants at Firefly get stressed out for lots of reasons. These include lack of sleep, dehydration, substance use, hangover, weather, camp issues, relationship drama, noise, illness, and going off meds. <br /> <br /> Stress can make normal people behave in abnormal ways. When stress becomes overwhelming, it can push people into a place of emotional distress. At some point you will probably encounter participants who are in some sort of emotional or personal crisis, or are not sharing the same reality as you. This could be someone that appears to be fixated on things that don’t make sense, someone sobbingly loudly and repeating the same phrase over and over, or someone that appears disoriented and agitated. <br /> <br /> Some of the underlying causes of situations like this could include emotional distress, mind-altering substances, underlying psychological issues (e.g. schizophrenia, depression), someone who is off their prescription medication, or an underlying medical issues (e.g., diabetes, dehydration). <br /> <br /> We use pretty much the same tools to mediate distressed and disoriented participants as we use in other situations. When dealing with disoriented and distressed participants, Finding out and Listening become incredibly important. It is important to find out what is causing their distress? Is it emotional, drugs or alcohol, psychological issues, or something medical?<br /> <br /> If they are coherent, ask them if they have any underlying medical conditions or if they are taking any prescription meds. Maybe ask if they are actually taking the meds they are prescribed. If they’ve taken recreational drugs, try to find out what kind, when, and how much. Remind them that Rangers are here to help and guide - not judge or punish.<br /> <br /> We don’t expect you to be a drug expert. Still, it’s handy to know what they think they took and be able to pass it on to medical or Sanctuary if the situation escalates. Some participants may be reluctant to disclose recreational drug use. In such cases, it is useful to explain that we are not the cops, and we aren’t interested in getting them in trouble for using. Many drug experiences last fewer than 12 hours, so if someone has been acting like they’re “on drugs” for longer than that, that may be reason to suspect something more serious.<br /> <br /> Don’t say “drugs” over the radio. Instead use the term “disoriented.” <br /> <br /> You may want to also ask their campmates to see if you can get a more coherent perspective on what could be causing the distress.<br /> <br /> You’ll want to make sure the participant is in a safe and comfortable place. If not they should be taken to one. They should be with folks who can take care of them. This could be their camp if their camp provides a support system and someone that will watch over and monitor the participant. Make sure they aren’t bothering anybody.<br /> <br /> One of the most powerful things you can do for someone in a crisis is to let them know they are not alone. This can be done just by listening to the person. Your compassionate and attentive presence can make a world of difference to someone in emotional pain.<br /> <br /> This is just like what we do in any mediation except that we may have to do more of it with a disoriented or distressed participant. It’s still the same skillset.<br /> <br /> One thing that is really useful to do when dealing with the severely distressed is “holding space.” Holding space for someone just means being with them - and making it clear that you want to be there. It’s creating a safe space for them, not judging them, and allowing them to have whatever experience they are going to have. <br /> <br /> Another important concept is “being grounded”. Participants in crisis often reach out to anything they see as &quot;solid&quot; in order to reorient themselves in the world. By being attentive, calm, genuine, and present, you become that person’s solid object or anchor -- which is all that many people in emotional crisis need.<br /> <br /> Be patient. All of this listening and holding space and being grounded will take time. Expect at least 10-15 minutes. Let Khaki know if it looks like you’re going to be dealing with a situation for more than 30 minutes or so.<br /> <br /> Remember that someone who is distressed or disoriented might not perceive reality or boundaries the way that most people do. Be friendly and kind, yet be aware. At any time you can call for Sanctuary support or bring a participant into Sanctuary. Let Khaki know - possibly have your partner call. The time you spend with a disoriented participant is up to you. <br /> <br /> You can handle most distressed and disoriented participants on your own. The tools you use for doing this are the same tools you’ve already learned. Finding out the underlying cause, and compassionately listening are particularly important.<br /> <br /> If after trying, the situation seems to be something that time and kindness won’t fix, for example if you’re facing medical issues or mental health issues that won’t “just go away” in a few hours - Medical and Sanctuary are there to support you. Call Khaki and request what you need. If you need medical use use LOGIC-B to relay information about the situation: <br /> *Location<br /> *Old<br /> *Gener<br /> *Injury<br /> *Conscious<br /> *Breathing <br /> <br /> == Trigger Issues ==<br /> Some situations will be so charged for you that you will not be able to stay calm, focused, and neutral. A trigger issue is something that makes you lose your ability to be objective and Ranger effectively.<br /> <br /> Trigger issues are not the same as generally stressful situations. Some situations we encounter as Rangers are likely to be stressful for everyone involved (e.g., sexual assault, violence, serious injury, death), but may not cause you to lose your ability to Ranger the situation. Trigger issues are those that are unusually difficult for you, based on your personality, belief system, or life experiences.<br /> <br /> Not everyone has the same triggers, so it’s important to know your own triggers and know your partner's triggers. Share your trigger issues with your partner at the start of your shift. Notice what it feels like when you’re triggered; notice when your partner seems triggered.<br /> <br /> If it seems like you or your partner are getting triggered, you may need to kick it sideways to your partner, to other Rangers, or to Khaki. Signs that you may be getting triggered include an intense emotional response (especially anger or anxiety), an inability to focus, sweating, flushing, increased heart rate, cold hands, shaking, hair standing up on back of neck, and finding yourself taking sides in a conflict</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=225 2017-04-27T02:21:26Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the '''KISS principle (Keep It Short and Simple)'''. <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using '''“yes, but...”''' It can negate everything that came before it. Instead, trying using '''“Yes, and...”''' to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == Mediation Tool ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> *'''&quot;What do I want to have happen here?&quot;'''<br /> *'''“What more info do I need?”''' (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> *'''“What do I want these people to do?”''' (Be mindful of requests vs. demands for action)<br /> *'''“What extra resources do I need?”''' (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> == Listening ==<br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> == De-escalation ==<br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> === Techniques ===<br /> Techniques to de-escalate a situation include:<br /> *Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> *Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> *Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> *Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> == Phrasing ==<br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> *“Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> **“I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> **“I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> *&quot;Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> *“Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=224 2017-04-27T02:20:18Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the '''KISS principle (Keep It Short and Simple)'''. <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using '''“yes, but...”''' It can negate everything that came before it. Instead, trying using '''“Yes, and...”''' to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == Mediation Tool ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> *'''&quot;What do I want to have happen here?&quot;'''<br /> *'''“What more info do I need?”''' (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> *'''“What do I want these people to do?”''' (Be mindful of requests vs. demands for action)<br /> *'''“What extra resources do I need?”''' (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> == Listening ==<br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> == De-Escalation ==<br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> === Techniques ===<br /> Techniques to de-escalate a situation include:<br /> *Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> *Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> *Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> *Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> == Phrasing ==<br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> *“Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> **“I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> **“I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> *&quot;Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> *“Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=223 2017-04-27T02:19:31Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the '''KISS principle (Keep It Short and Simple)'''. <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using '''“yes, but...”''' It can negate everything that came before it. Instead, trying using '''“Yes, and...”''' to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == Mediation Tool ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> *'''&quot;What do I want to have happen here?&quot;'''<br /> *'''“What more info do I need?”''' (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> *'''“What do I want these people to do?”''' (Be mindful of requests vs. demands for action)<br /> *'''“What extra resources do I need?”''' (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> == Listening ==<br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> == De-escalate ==<br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> === Techniques ===<br /> Techniques to de-escalate a situation include:<br /> *Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> *Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> *Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> *Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> == Phrasing ==<br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> *“Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> **“I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> **“I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> *&quot;Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> *“Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=222 2017-04-27T02:19:01Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the '''KISS principle (Keep It Short and Simple)'''. <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using '''“yes, but...”''' It can negate everything that came before it. Instead, trying using '''“Yes, and...”''' to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == Mediation Tool ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> *'''&quot;What do I want to have happen here?&quot;'''<br /> *'''“What more info do I need?”''' (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> *'''“What do I want these people to do?”''' (Be mindful of requests vs. demands for action)<br /> *'''“What extra resources do I need?”''' (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> === Listening ===<br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> == De-escalate ==<br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> === Techniques ===<br /> Techniques to de-escalate a situation include:<br /> *Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> *Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> *Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> *Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> == Phrasing ==<br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> *“Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> **“I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> **“I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> *&quot;Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> *“Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=221 2017-04-27T02:15:35Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the KISS principle (Keep It Short and Simple). <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using '''“yes, but...”''' It can negate everything that came before it. Instead, trying using '''“Yes, and...”''' to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == MEDIATION TOOL: COMMUNICATION ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> *'''&quot;What do I want to have happen here?&quot;'''<br /> *'''“What more info do I need?”''' (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> *'''“What do I want these people to do?”''' (Be mindful of requests vs. demands for action)<br /> *'''“What extra resources do I need?”''' (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> === Listening ===<br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> === De-escalate ===<br /> Techniques to de-escalate a situation include:<br /> *Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> *Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> *Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> *Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> === Phrasing ===<br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> *“Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> **“I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> **“I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> *&quot;Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> *“Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=220 2017-04-27T02:10:55Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the KISS principle (Keep It Short and Simple). <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using “yes, but...” It can negate everything that came before it. Instead, trying using “Yes, and...” to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == MEDIATION TOOL: COMMUNICATION ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> *'''&quot;What do I want to have happen here?&quot;'''<br /> *'''“What more info do I need?”''' (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> *'''“What do I want these people to do?”''' (Be mindful of requests vs. demands for action)<br /> *'''“What extra resources do I need?”''' (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> Techniques to de-escalate a situation include:<br /> *Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> *Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> *Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> *Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> *“Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> **“I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> **“I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> *&quot;Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> *“Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=218 2017-04-27T02:03:35Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the KISS principle (Keep It Short and Simple). <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using “yes, but...” It can negate everything that came before it. Instead, trying using “Yes, and...” to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == MEDIATION TOOL:COMMUNICATION ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> &quot;What do I want to have happen here?&quot;<br /> “What more info do I need?” (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> “What do I want these people to do?” (Be mindful of requests vs. demands for action)<br /> “What extra resources do I need?” (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> Techniques to de-escalate a situation include:<br /> Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> “Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> “I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> “I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> “Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.<br /> <br /> == two test ==<br /> ent test text<br /> <br /> === but is there more ===<br /> questions<br /> <br /> == hahaha ==</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=217 2017-04-27T02:02:16Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the KISS principle (Keep It Short and Simple). <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using “yes, but...” It can negate everything that came before it. Instead, trying using “Yes, and...” to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == MEDIATION TOOL:COMMUNICATION ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> &quot;What do I want to have happen here?&quot;<br /> “What more info do I need?” (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> “What do I want these people to do?” (Be mindful of requests vs. demands for action)<br /> “What extra resources do I need?” (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> Techniques to de-escalate a situation include:<br /> Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> “Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> “I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> “I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> “Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.<br /> <br /> == two test ==<br /> ent test text<br /> <br /> === but is there more ===<br /> questions</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=216 2017-04-27T02:01:40Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the KISS principle (Keep It Short and Simple). <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using “yes, but...” It can negate everything that came before it. Instead, trying using “Yes, and...” to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == MEDIATION TOOL:COMMUNICATION ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> &quot;What do I want to have happen here?&quot;<br /> “What more info do I need?” (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> “What do I want these people to do?” (Be mindful of requests vs. demands for action)<br /> “What extra resources do I need?” (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> Techniques to de-escalate a situation include:<br /> Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> “Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> “I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> “I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> “Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.<br /> <br /> == two test ==<br /> ent test text<br /> <br /> === but is there more ===<br /> questions<br /> <br /> <br /> == threee3 ==<br /> test<br /> <br /> == four ha ha ha ==<br /> text<br /> text <br /> <br /> boo</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=214 2017-04-27T02:00:44Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the KISS principle (Keep It Short and Simple). <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using “yes, but...” It can negate everything that came before it. Instead, trying using “Yes, and...” to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == MEDIATION TOOL:COMMUNICATION ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> &quot;What do I want to have happen here?&quot;<br /> “What more info do I need?” (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> “What do I want these people to do?” (Be mindful of requests vs. demands for action)<br /> “What extra resources do I need?” (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> Techniques to de-escalate a situation include:<br /> Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> “Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> “I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> “I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> “Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.<br /> <br /> == two test ==<br /> <br /> == threee3 ==<br /> <br /> == four ha ha ha ==</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=213 2017-04-27T02:00:12Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the KISS principle (Keep It Short and Simple). <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using “yes, but...” It can negate everything that came before it. Instead, trying using “Yes, and...” to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == MEDIATION TOOL:COMMUNICATION ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> &quot;What do I want to have happen here?&quot;<br /> “What more info do I need?” (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> “What do I want these people to do?” (Be mindful of requests vs. demands for action)<br /> “What extra resources do I need?” (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> Techniques to de-escalate a situation include:<br /> Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> “Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> “I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> “I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> “Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.<br /> <br /> == two test ==<br /> <br /> == threee3 ==</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=212 2017-04-27T01:59:49Z

<p>Awcarvey: </p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the KISS principle (Keep It Short and Simple). <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using “yes, but...” It can negate everything that came before it. Instead, trying using “Yes, and...” to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == MEDIATION TOOL:COMMUNICATION ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> &quot;What do I want to have happen here?&quot;<br /> “What more info do I need?” (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> “What do I want these people to do?” (Be mindful of requests vs. demands for action)<br /> “What extra resources do I need?” (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> Techniques to de-escalate a situation include:<br /> Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> “Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> “I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> “I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> “Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.<br /> <br /> == two test ==</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Communication&diff=211 2017-04-27T01:59:08Z

<p>Awcarvey: Created page with &quot;Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and...&quot;</p> <hr /> <div>Communication is a complex process. Differing perceptions may cause difficulties in the communication of ideas and information. Below are common problems in communication and ways to avoid them.<br /> <br /> Your communication can be effective only when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Understand their educational level and their demographics and communicate to them accordingly. <br /> <br /> Even when communicating in the language of the receivers, you can still lose them if you overload them with too much information or overly complex ideas. Use the KISS principle (Keep It Short and Simple). <br /> <br /> Examine your possible biases and personal assumptions about the issues you’re communicating. Disclose your own interests and agendas. The receivers will quickly tune out if they suspect that you have a hidden agenda. By being authentic, you will gain credibility, which is essential for effective communication. <br /> <br /> Communication is not just speaking - it’s both speaking and listening. One-way communication is no communication at all. Make sure to listen and understand the others’ needs and points of view. Which of the listening styles from training is appropriate for each situation? <br /> <br /> Try to avoid using “yes, but...” It can negate everything that came before it. Instead, trying using “Yes, and...” to connect ideas.<br /> <br /> If your message is not clear, or if it can be interpreted in more than one way, it will leave the receivers wondering about what you mean. Make sure that your message is clear and unambiguous. <br /> <br /> In effective communication, timing is critical. For example, a message of praise and <br /> recognition should not come too late after the fact or it will lose its effectiveness. “Better late than never” may be true, but a timely message is the best. <br /> <br /> Most people don’t like negative communication and bad news. Passive, weak, or negative communication will turn people off. Even the most negative, critical, or difficult communication will be better received when presented in a positive, affirmative style. Instead of saying, “This is a terrible idea,” try, “Tell me how we can make this idea work.”<br /> <br /> <br /> == MEDIATION TOOL:COMMUNICATION ==<br /> <br /> Being able to communicate clearly and effectively is an important part of mediation. We communicate by Thinking, Talking, Rephrasing, Listening, and De-escalating. <br /> <br /> Communication is the words used in a message, how the message is transmitted (paper, face-to-face, or by radio) and involves asking for validation of messages transmission (“Did you mean…”, or “Confirmed. You need medical at the bug”).<br /> <br /> Before you talk, you need to pause and think about what you want to communicate. It may be helpful to ask yourself a series of questions to help you figure this out. These include questions like:<br /> &quot;What do I want to have happen here?&quot;<br /> “What more info do I need?” (Determining if someone is at their camp or finding out why someone is speaking loudly)<br /> “What do I want these people to do?” (Be mindful of requests vs. demands for action)<br /> “What extra resources do I need?” (Requests for help from participants, Asking Khaki to send medical help)<br /> <br /> When talking be relatable and polite. The word “Please” does wonders! Also think about the types of questions you’re asking. Open-ended questions invite more participation and detail from speaker. Examples of open ended questions include: &quot;What are you up to today?&quot; and &quot;How's your Burn going?&quot;. On the other hand, closed-ended questions invite a yes/no or factual answer. Examples of close-ended questions include “Do you understand?” and &quot;How old are you?&quot;.<br /> <br /> Both types of questions are useful in the right context. Open-ended questions encourage free communication. Closed-ended can decrease the level of engagement, which can be useful if you want the person to focus, slow down or be less chatty.<br /> <br /> Sometimes, the best way to communicate is by not talking. Silence can be comfortable or uncomfortable and both can be useful in the right situation. Sometimes silent companionship is all that someone needs if they're stressed out. Uncomfortable silence can be a useful tool for getting people to think about what they've been saying or get them to talk more.<br /> <br /> When listening try to listen honestly in the moment, acknowledging the person you’re speaking with. It is also beneficial to read what they are saying emotionally as well as what words are said. Sometimes it’s helpful to use active listening. This is a communication tool in which the speaker restates or rephrases what they have heard in their own words to confirm understanding of the communication.<br /> <br /> The final element in communication is de-escalation. De-escalation is used when a situation or a person needs to be calmed down. De-escalation can be useful for yourself as well as the participant you’re dealing with. You’ll need to start by de-escalating yourself if you find yourself feeling overwhelmed or charged by a situation. Remember that we want to be calm when approaching situations. You want to calm people with your presence and actions, not by telling them to calm down. It’s hard to get people to calm down if you’re acting anxious or angry. It also doesn't help to tell someone to calm down. If you need to slow a situation down, stop and take a deep breath and think about what you want to do. <br /> <br /> Once you’ve descalated yourself you’ll want to de-escalate those around you. Separate arguing people. Ideally, get them out of each other’s sight (while maintaining sight of your partner). Tip: if the participants are back-to back, you and your partner can be facing each other.<br /> <br /> If the conflict is not resolving, it can be tempting to do more. Don’t. Do less. Step back, slow down, think more, listen more carefully, talk less. One reason it can be tempting to do more is that your ego gets involved. It can be hard to accept that you can’t help, or that you don’t know what to do or say, but you don’t want to admit defeat. When you notice this happening, kick it sideways. Get your partner to take over, or call Khaki and ask for another pair of Rangers or a shift lead. If you notice your partner getting over-involved or overwhelmed, kick your partner sideways and see if you can help out (for instance, by tapping him/her on the shoulder and saying, “Hey, you’re wanted on the radio. Could you come over here for a sec?”<br /> <br /> Techniques to de-escalate a situation include:<br /> Pacing and leading: match speaker's speed/energy, then gradually slow/calm down<br /> Break state: do anything else (go for a walk, re-lace your boots, eat something, ask irrelevant questions)<br /> Eye contact: enough to show you’re paying close attention, not so much that you seem threatening (especially with an angry participant)<br /> Writing down: keeps your facts straight and lets participant know you’re taking it seriously<br /> <br /> As you listen to participants explain their perspective you’ll want to respond without agreeing or appearing to contradict what they are saying. Eliminating contradiction avoids confrontation without conceding the point. Here are some tips for doing this:<br /> “Yes, but …” will lead to argument. Try “Yes, and …” or just “Yes.”. For example: <br /> “I love you but I’m upset with you” vs. “I love you and I’m upset with you”<br /> “I’m not going to do that” vs. “You’re right, and I can’t figure out how to make that work” vs. “You’re right. Can you show me how it could work?”<br /> Wait, I think I might have misunderstood you...” works better than “No, you’re wrong.”<br /> “Hang on, maybe I wasn’t being clear...” works better than “No, that’s not what I said.”<br /> <br /> Finally, help create more options. Often, when people get riled up, options seem to disappear. Offering more options (or helping them think of options themselves) can calm someone down. People without options can feel trapped. Listening and clarifying the real issues is important to help generate solutions that resolve the issue.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=How_to_become_a_Firefly_Ranger&diff=207 2017-04-27T01:23:20Z

<p>Awcarvey: </p> <hr /> <div>All interested rangers should read the section What to do to Ranger in 2017.<br /> <br /> In addition, if you are NEW to the Firefly Rangers, please read this section below. (If you are an experienced Ranger from another burn joining us, please see the section below on Experienced Rangers from other Burns.<br /> <br /> <br /> '''Alphas'''<br /> <br /> As a new ranger, you are considered an “alpha” until the end of your first (“alpha”) shift. Below are the steps from Firefly participant to alpha to Firefly Ranger.<br /> <br /> <br /> == Live Life ==<br /> Have you been living your life? Have you been paying a small amount of attention along the way? Have you ever been willing to assist other people? Are you willing to be part of a team that is identifiably helpful? Are you unlike anyone else on the planet, with your own experiences and your own perspectives that make you, you? Have you been to Firefly before?<br /> <br /> Great! Then you just might be a good fit for the Firefly Rangers. <br /> <br /> == Be a Firefly ==<br /> We want all our Rangers to be Fireflies first. The only (very rare) exception might be for long-standing members of another Burner Community who have significant prior experience rangering other burns. Generally speaking, we want Ranger membership to come from within the event itself - not from a group from outside our Community. This helps to ensure that Rangers &quot;get it&quot; just like any other group of participants.<br /> <br /> == Choose a Ranger Handle ==<br /> If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique, radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.<br /> <br /> If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@fireflyartscollective.org ranger-personnel@fireflyartscollective.org].<br /> <br /> == Fill out the Annual Ranger Survey ==<br /> Each year, we need to collect information about a lot of Rangers. Please fill out this form so that we can keep in touch!<br /> <br /> [http://tinyurl.com/ffranger2017 2017 Survey]<br /> <br /> == Take Your (Annual) Ranger Training ==<br /> All Rangers train every year—from the shiniest pennies to the muddiest vet. Why is this? It's so that as a group, we can draw from a common set of values and expectations on how we do what we do and then do it well. Procedures may change from year to year, sure - but procedures are just a small piece of training compared to all the learning, growing, and skill development it takes as we re-commit ourselves anew each year to serving the Community from a shared perspective.<br /> <br /> Trainings are typically offered several times a year. Any seven-hour BRC (Black Rock City) Ranger training will qualify you as having been fully trained for the Firefly Rangers. There will also be several four-hour Firefly Ranger trainings offered in May and June on at least one weekday evening and one weekend. Additional Advanced Ranger Training modules (ARTs) will be available throughout the year.<br /> <br /> Please look on the Firefly website, or keep an eye out on Community mailing lists for sign-up announcements &amp; annual training dates.<br /> <br /> If you cannot attend one of these pre-event trainings, please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].<br /> <br /> '''BRC trainings:''' http://rangers.burningman.org/training/<br /> <br /> <br /> == Sign up for your shifts ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site (more below.) After your first shift, you can sign up as a dirt ranger.<br /> <br /> <br /> == Walk An Alpha Shift ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site. This is simply a shift walked with a more experienced Ranger (“mentor”) or two (Khaki may ask you to switch partners during your Alpha shift), during which you will wear something khaki-colored, carry a radio, and do your best at balancing a funny combo: knowing when to stay out of the way of everyone else's burn and how to be available to help others upon request.<br /> <br /> == Consult With Mentor and Khaki ==<br /> After you walk your Alpha shift, the mentors you walked with will meet in conjunction with Khaki (the shift lead) for a brief meeting and then again with you. This is where you will decide as a group if the Firefly Rangers are a good match for you. If so, then congratulations! You are now a Firefly Ranger. Please sign up for shifts.<br /> <br /> Most folks pass, though it's not guaranteed. Alternatively, if anyone in the discussion (including you) decides it's just not your year to become a Ranger, you've just been bonked. That's okay too. We thank you for your service. We really respect you for taking time to volunteer. Please try again next year and go have a great Firefly.<br /> <br /> == Decide Jointly If You Are A Good Fit For The Firefly Rangers ==<br /> If everyone in the group agrees, and you choose to become a Firefly Ranger, you will soon get to wear a khaki-colored costu-form and carry a radio while on shift. If you haven't learned this already, learn right now that Rangers have absolutely no authority except that which individual participants choose to give us at any given time, that social capital is our most valuable resource we as Rangers share, that our diversity is our strength, and that humility is wisdom. Now - go be awesome!<br /> <br /> == Ranger! ==<br /> You can now work as a Dirt Ranger! After this Firefly is over, you can join one of our Teams. During your second year as a Ranger, you can become an Echelon Ranger, or a mentor, and in your third year you can be a Khaki-in-training (KIT). (If you are really enthusiastic about about of these roles earlier than usual, contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org])<br /> <br /> Experienced Rangers Joining us from other Burns<br /> We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.<br /> <br /> Please be aware that there are some differences between Firefly and other burns, particularly Burning man.<br /> We are a much smaller event (about 1000 participants), and as such everything is smaller.<br /> *Our ranger council is much smaller and hands-on that the BRC Ranger council<br /> *Echelon at Firefly is stationary at HQ. See Echelon section.<br /> *We do NOT have law enforcement, EMT, or Firefighters on site at all times.<br /> *We used ICS for emergencies. See ICS section.<br /> *We have a different Early Arrival process, as well as Exodus. Let us know if you have questions.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=How_to_become_a_Firefly_Ranger&diff=204 2017-04-27T01:20:22Z

<p>Awcarvey: </p> <hr /> <div>All interested rangers should read the section What to do to Ranger in 2017.<br /> <br /> In addition, if you are NEW to the Firefly Rangers, please read this section below. (If you are an experienced Ranger from another burn joining us, please see the section below on Experienced Rangers from other Burns.<br /> <br /> <br /> '''Alphas'''<br /> <br /> As a new ranger, you are considered an “alpha” until the end of your first (“alpha”) shift. Below are the steps from Firefly participant to alpha to Firefly Ranger.<br /> <br /> <br /> == Live Life ==<br /> Have you been living your life? Have you been paying a small amount of attention along the way? Have you ever been willing to assist other people? Are you willing to be part of a team that is identifiably helpful? Are you unlike anyone else on the planet, with your own experiences and your own perspectives that make you, you? Have you been to Firefly before?<br /> <br /> Great! Then you just might be a good fit for the Firefly Rangers. <br /> <br /> == Be a Firefly ==<br /> We want all our Rangers to be Fireflies first. The only (very rare) exception might be for long-standing members of another Burner Community who have significant prior experience rangering other burns. Generally speaking, we want Ranger membership to come from within the event itself - not from a group from outside our Community. This helps to ensure that Rangers &quot;get it&quot; just like any other group of participants.<br /> <br /> == Choose a Ranger Handle ==<br /> If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique, radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.<br /> <br /> If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@fireflyartscollective.org ranger-personnel@fireflyartscollective.org].<br /> <br /> == Fill out the Annual Ranger Survey ==<br /> Each year, we need to collect information about a lot of Rangers. Please fill out this form so that we can keep in touch!<br /> <br /> [http://tinyurl.com/ffranger2017 2017 Survey]<br /> <br /> == Take Your (Annual) Ranger Training ==<br /> All Rangers train every year—from the shiniest pennies to the muddiest vet. Why is this? It's so that as a group, we can draw from a common set of values and expectations on how we do what we do and then do it well. Procedures may change from year to year, sure - but procedures are just a small piece of training compared to all the learning, growing, and skill development it takes as we re-commit ourselves anew each year to serving the Community from a shared perspective.<br /> <br /> Trainings are typically offered several times a year. Any seven-hour BRC (Black Rock City) Ranger training will qualify you as having been fully trained for the Firefly Rangers. There will also be several four-hour Firefly Ranger trainings offered in May and June on at least one weekday evening and one weekend. Additional Advanced Ranger Training modules (ARTs) will be available throughout the year.<br /> <br /> Please look on the Firefly website, or keep an eye out on Community mailing lists for sign-up announcements &amp; annual training dates.<br /> <br /> If you cannot attend one of these pre-event trainings, please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].<br /> <br /> BRC trainings: http://rangers.burningman.org/training/<br /> <br /> <br /> == Sign up for your shifts ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site (more below.) After your first shift, you can sign up as a dirt ranger.<br /> <br /> <br /> == Walk An Alpha Shift ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site. This is simply a shift walked with a more experienced Ranger (“mentor”) or two (Khaki may ask you to switch partners during your Alpha shift), during which you will wear something khaki-colored, carry a radio, and do your best at balancing a funny combo: knowing when to stay out of the way of everyone else's burn and how to be available to help others upon request.<br /> <br /> == Consult With Mentor and Khaki ==<br /> After you walk your Alpha shift, the mentors you walked with will meet in conjunction with Khaki (the shift lead) for a brief meeting and then again with you. This is where you will decide as a group if the Firefly Rangers are a good match for you. If so, then congratulations! You are now a Firefly Ranger. Please sign up for shifts.<br /> <br /> Most folks pass, though it's not guaranteed. Alternatively, if anyone in the discussion (including you) decides it's just not your year to become a Ranger, you've just been bonked. That's okay too. We thank you for your service. We really respect you for taking time to volunteer. Please try again next year and go have a great Firefly.<br /> <br /> == Decide Jointly If You Are A Good Fit For The Firefly Rangers ==<br /> If everyone in the group agrees, and you choose to become a Firefly Ranger, you will soon get to wear a khaki-colored costu-form and carry a radio while on shift. If you haven't learned this already, learn right now that Rangers have absolutely no authority except that which individual participants choose to give us at any given time, that social capital is our most valuable resource we as Rangers share, that our diversity is our strength, and that humility is wisdom. Now - go be awesome!<br /> <br /> == Ranger! ==<br /> You can now work as a Dirt Ranger! After this Firefly is over, you can join one of our Teams. During your second year as a Ranger, you can become an Echelon Ranger, or a mentor, and in your third year you can be a Khaki-in-training (KIT). (If you are really enthusiastic about about of these roles earlier than usual, contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org])<br /> <br /> Experienced Rangers Joining us from other Burns<br /> We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.<br /> <br /> Please be aware that there are some differences between Firefly and other burns, particularly Burning man.<br /> We are a much smaller event (about 1000 participants), and as such everything is smaller.<br /> *Our ranger council is much smaller and hands-on that the BRC Ranger council<br /> *Echelon at Firefly is stationary at HQ. See Echelon section.<br /> *We do NOT have law enforcement, EMT, or Firefighters on site at all times.<br /> *We used ICS for emergencies. See ICS section.<br /> *We have a different Early Arrival process, as well as Exodus. Let us know if you have questions.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=How_to_become_a_Firefly_Ranger&diff=203 2017-04-27T01:18:40Z

<p>Awcarvey: </p> <hr /> <div>All interested rangers should read the section What to do to Ranger in 2017.<br /> <br /> In addition, if you are NEW to the Firefly Rangers, please read this section below. (If you are an experienced Ranger from another burn joining us, please see the section below on Experienced Rangers from other Burns.<br /> <br /> <br /> '''Alphas'''<br /> <br /> As a new ranger, you are considered an “alpha” until the end of your first (“alpha”) shift. Below are the steps from Firefly participant to alpha to Firefly Ranger.<br /> <br /> <br /> == Live Life ==<br /> Have you been living your life? Have you been paying a small amount of attention along the way? Have you ever been willing to assist other people? Are you willing to be part of a team that is identifiably helpful? Are you unlike anyone else on the planet, with your own experiences and your own perspectives that make you, you? Have you been to Firefly before?<br /> <br /> Great! Then you just might be a good fit for the Firefly Rangers. <br /> <br /> == Be a Firefly ==<br /> We want all our Rangers to be Fireflies first. The only (very rare) exception might be for long-standing members of another Burner Community who have significant prior experience rangering other burns. Generally speaking, we want Ranger membership to come from within the event itself - not from a group from outside our Community. This helps to ensure that Rangers &quot;get it&quot; just like any other group of participants.<br /> <br /> == Choose a Ranger Handle ==<br /> If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique, radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.<br /> <br /> If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@fireflyartscollective.org ranger-personnel@fireflyartscollective.org].<br /> <br /> == Fill out the Annual Ranger Survey ==<br /> Each year, we need to collect information about a lot of Rangers. Please fill out this form so that we can keep in touch!<br /> <br /> [[http://tinyurl.com/ffranger2017 2017 Survey]]<br /> <br /> == Take Your (Annual) Ranger Training ==<br /> All Rangers train every year—from the shiniest pennies to the muddiest vet. Why is this? It's so that as a group, we can draw from a common set of values and expectations on how we do what we do and then do it well. Procedures may change from year to year, sure - but procedures are just a small piece of training compared to all the learning, growing, and skill development it takes as we re-commit ourselves anew each year to serving the Community from a shared perspective.<br /> <br /> Trainings are typically offered several times a year. Any seven-hour BRC (Black Rock City) Ranger training will qualify you as having been fully trained for the Firefly Rangers. There will also be several four-hour Firefly Ranger trainings offered in May and June on at least one weekday evening and one weekend. Additional Advanced Ranger Training modules (ARTs) will be available throughout the year.<br /> <br /> Please look on the Firefly website, or keep an eye out on Community mailing lists for sign-up announcements &amp; annual training dates.<br /> <br /> If you cannot attend one of these pre-event trainings, please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].<br /> <br /> BRC trainings: http://rangers.burningman.org/training/<br /> <br /> <br /> == Sign up for your shifts ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site (more below.) After your first shift, you can sign up as a dirt ranger.<br /> <br /> <br /> == Walk An Alpha Shift ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site. This is simply a shift walked with a more experienced Ranger (“mentor”) or two (Khaki may ask you to switch partners during your Alpha shift), during which you will wear something khaki-colored, carry a radio, and do your best at balancing a funny combo: knowing when to stay out of the way of everyone else's burn and how to be available to help others upon request.<br /> <br /> == Consult With Mentor and Khaki ==<br /> After you walk your Alpha shift, the mentors you walked with will meet in conjunction with Khaki (the shift lead) for a brief meeting and then again with you. This is where you will decide as a group if the Firefly Rangers are a good match for you. If so, then congratulations! You are now a Firefly Ranger. Please sign up for shifts.<br /> <br /> Most folks pass, though it's not guaranteed. Alternatively, if anyone in the discussion (including you) decides it's just not your year to become a Ranger, you've just been bonked. That's okay too. We thank you for your service. We really respect you for taking time to volunteer. Please try again next year and go have a great Firefly.<br /> <br /> == Decide Jointly If You Are A Good Fit For The Firefly Rangers ==<br /> If everyone in the group agrees, and you choose to become a Firefly Ranger, you will soon get to wear a khaki-colored costu-form and carry a radio while on shift. If you haven't learned this already, learn right now that Rangers have absolutely no authority except that which individual participants choose to give us at any given time, that social capital is our most valuable resource we as Rangers share, that our diversity is our strength, and that humility is wisdom. Now - go be awesome!<br /> <br /> == Ranger! ==<br /> You can now work as a Dirt Ranger! After this Firefly is over, you can join one of our Teams. During your second year as a Ranger, you can become an Echelon Ranger, or a mentor, and in your third year you can be a Khaki-in-training (KIT). (If you are really enthusiastic about about of these roles earlier than usual, contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org])<br /> <br /> Experienced Rangers Joining us from other Burns<br /> We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.<br /> <br /> Please be aware that there are some differences between Firefly and other burns, particularly Burning man.<br /> We are a much smaller event (about 1000 participants), and as such everything is smaller.<br /> *Our ranger council is much smaller and hands-on that the BRC Ranger council<br /> *Echelon at Firefly is stationary at HQ. See Echelon section.<br /> *We do NOT have law enforcement, EMT, or Firefighters on site at all times.<br /> *We used ICS for emergencies. See ICS section.<br /> *We have a different Early Arrival process, as well as Exodus. Let us know if you have questions.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=How_to_become_a_Firefly_Ranger&diff=202 2017-04-27T01:14:54Z

<p>Awcarvey: </p> <hr /> <div>All interested rangers should read the section What to do to Ranger in 2017.<br /> <br /> In addition, if you are NEW to the Firefly Rangers, please read this section below. (If you are an experienced Ranger from another burn joining us, please see the section below on Experienced Rangers from other Burns.<br /> <br /> <br /> '''Alphas'''<br /> <br /> As a new ranger, you are considered an “alpha” until the end of your first (“alpha”) shift. Below are the steps from Firefly participant to alpha to Firefly Ranger.<br /> <br /> <br /> == Live Life ==<br /> Have you been living your life? Have you been paying a small amount of attention along the way? Have you ever been willing to assist other people? Are you willing to be part of a team that is identifiably helpful? Are you unlike anyone else on the planet, with your own experiences and your own perspectives that make you, you? Have you been to Firefly before?<br /> <br /> Great! Then you just might be a good fit for the Firefly Rangers. <br /> <br /> == Be a Firefly ==<br /> We want all our Rangers to be Fireflies first. The only (very rare) exception might be for long-standing members of another Burner Community who have significant prior experience rangering other burns. Generally speaking, we want Ranger membership to come from within the event itself - not from a group from outside our Community. This helps to ensure that Rangers &quot;get it&quot; just like any other group of participants.<br /> <br /> == Choose a Ranger Handle ==<br /> If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique, radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.<br /> <br /> If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@fireflyartscollective.org ranger-personnel@fireflyartscollective.org].<br /> <br /> == Fill out the Annual Ranger Survey ==<br /> Each year, we need to collect information about a lot of Rangers. Please fill out this form so that we can keep in touch!<br /> <br /> 2017 Survey: will update link<br /> <br /> == Take Your (Annual) Ranger Training ==<br /> All Rangers train every year—from the shiniest pennies to the muddiest vet. Why is this? It's so that as a group, we can draw from a common set of values and expectations on how we do what we do and then do it well. Procedures may change from year to year, sure - but procedures are just a small piece of training compared to all the learning, growing, and skill development it takes as we re-commit ourselves anew each year to serving the Community from a shared perspective.<br /> <br /> Trainings are typically offered several times a year. Any seven-hour BRC (Black Rock City) Ranger training will qualify you as having been fully trained for the Firefly Rangers. There will also be several four-hour Firefly Ranger trainings offered in May and June on at least one weekday evening and one weekend. Additional Advanced Ranger Training modules (ARTs) will be available throughout the year.<br /> <br /> Please look on the Firefly website, or keep an eye out on Community mailing lists for sign-up announcements &amp; annual training dates.<br /> <br /> If you cannot attend one of these pre-event trainings, please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].<br /> <br /> BRC trainings: http://rangers.burningman.org/training/<br /> <br /> <br /> == Sign up for your shifts ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site (more below.) After your first shift, you can sign up as a dirt ranger.<br /> <br /> <br /> == Walk An Alpha Shift ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site. This is simply a shift walked with a more experienced Ranger (“mentor”) or two (Khaki may ask you to switch partners during your Alpha shift), during which you will wear something khaki-colored, carry a radio, and do your best at balancing a funny combo: knowing when to stay out of the way of everyone else's burn and how to be available to help others upon request.<br /> <br /> == Consult With Mentor and Khaki ==<br /> After you walk your Alpha shift, the mentors you walked with will meet in conjunction with Khaki (the shift lead) for a brief meeting and then again with you. This is where you will decide as a group if the Firefly Rangers are a good match for you. If so, then congratulations! You are now a Firefly Ranger. Please sign up for shifts.<br /> <br /> Most folks pass, though it's not guaranteed. Alternatively, if anyone in the discussion (including you) decides it's just not your year to become a Ranger, you've just been bonked. That's okay too. We thank you for your service. We really respect you for taking time to volunteer. Please try again next year and go have a great Firefly.<br /> <br /> == Decide Jointly If You Are A Good Fit For The Firefly Rangers ==<br /> If everyone in the group agrees, and you choose to become a Firefly Ranger, you will soon get to wear a khaki-colored costu-form and carry a radio while on shift. If you haven't learned this already, learn right now that Rangers have absolutely no authority except that which individual participants choose to give us at any given time, that social capital is our most valuable resource we as Rangers share, that our diversity is our strength, and that humility is wisdom. Now - go be awesome!<br /> <br /> == Ranger! ==<br /> You can now work as a Dirt Ranger! After this Firefly is over, you can join one of our Teams. During your second year as a Ranger, you can become an Echelon Ranger, or a mentor, and in your third year you can be a Khaki-in-training (KIT). (If you are really enthusiastic about about of these roles earlier than usual, contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org])<br /> <br /> Experienced Rangers Joining us from other Burns<br /> We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.<br /> <br /> Please be aware that there are some differences between Firefly and other burns, particularly Burning man.<br /> We are a much smaller event (about 1000 participants), and as such everything is smaller.<br /> *Our ranger council is much smaller and hands-on that the BRC Ranger council<br /> *Echelon at Firefly is stationary at HQ. See Echelon section.<br /> *We do NOT have law enforcement, EMT, or Firefighters on site at all times.<br /> *We used ICS for emergencies. See ICS section.<br /> *We have a different Early Arrival process, as well as Exodus. Let us know if you have questions.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=How_to_become_a_Firefly_Ranger&diff=200 2017-04-27T01:13:33Z

<p>Awcarvey: </p> <hr /> <div>All interested rangers should read the section What to do to Ranger in 2017.<br /> <br /> In addition, if you are NEW to the Firefly Rangers, please read this section below. (If you are an experienced Ranger from another burn joining us, please see the section below on Experienced Rangers from other Burns.<br /> <br /> <br /> '''Alphas'''<br /> <br /> As a new ranger, you are considered an “alpha” until the end of your first (“alpha”) shift. Below are the steps from Firefly participant to alpha to Firefly Ranger.<br /> <br /> <br /> == Live Life ==<br /> Have you been living your life? Have you been paying a small amount of attention along the way? Have you ever been willing to assist other people? Are you willing to be part of a team that is identifiably helpful? Are you unlike anyone else on the planet, with your own experiences and your own perspectives that make you, you? Have you been to Firefly before?<br /> <br /> Great! Then you just might be a good fit for the Firefly Rangers. <br /> <br /> == Be a Firefly ==<br /> We want all our Rangers to be Fireflies first. The only (very rare) exception might be for long-standing members of another Burner Community who have significant prior experience rangering other burns. Generally speaking, we want Ranger membership to come from within the event itself - not from a group from outside our Community. This helps to ensure that Rangers &quot;get it&quot; just like any other group of participants.<br /> <br /> == Choose a Ranger Handle ==<br /> If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique, radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.<br /> <br /> If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@fireflyartscollective.org ranger-personnel].<br /> <br /> == Fill out the Annual Ranger Survey ==<br /> Each year, we need to collect information about a lot of Rangers. Please fill out this form so that we can keep in touch!<br /> <br /> 2017 Survey: will update link<br /> <br /> == Take Your (Annual) Ranger Training ==<br /> All Rangers train every year—from the shiniest pennies to the muddiest vet. Why is this? It's so that as a group, we can draw from a common set of values and expectations on how we do what we do and then do it well. Procedures may change from year to year, sure - but procedures are just a small piece of training compared to all the learning, growing, and skill development it takes as we re-commit ourselves anew each year to serving the Community from a shared perspective.<br /> <br /> Trainings are typically offered several times a year. Any seven-hour BRC (Black Rock City) Ranger training will qualify you as having been fully trained for the Firefly Rangers. There will also be several four-hour Firefly Ranger trainings offered in May and June on at least one weekday evening and one weekend. Additional Advanced Ranger Training modules (ARTs) will be available throughout the year.<br /> <br /> Please look on the Firefly website, or keep an eye out on Community mailing lists for sign-up announcements &amp; annual training dates.<br /> <br /> If you cannot attend one of these pre-event trainings, please contact [rangers@fireflyartscollective.org rangers@fireflyartscollective.org].<br /> <br /> BRC trainings: http://rangers.burningman.org/training/<br /> <br /> <br /> == Sign up for your shifts ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site (more below.) After your first shift, you can sign up as a dirt ranger.<br /> <br /> <br /> == Walk An Alpha Shift ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site. This is simply a shift walked with a more experienced Ranger (“mentor”) or two (Khaki may ask you to switch partners during your Alpha shift), during which you will wear something khaki-colored, carry a radio, and do your best at balancing a funny combo: knowing when to stay out of the way of everyone else's burn and how to be available to help others upon request.<br /> <br /> == Consult With Mentor and Khaki ==<br /> After you walk your Alpha shift, the mentors you walked with will meet in conjunction with Khaki (the shift lead) for a brief meeting and then again with you. This is where you will decide as a group if the Firefly Rangers are a good match for you. If so, then congratulations! You are now a Firefly Ranger. Please sign up for shifts.<br /> <br /> Most folks pass, though it's not guaranteed. Alternatively, if anyone in the discussion (including you) decides it's just not your year to become a Ranger, you've just been bonked. That's okay too. We thank you for your service. We really respect you for taking time to volunteer. Please try again next year and go have a great Firefly.<br /> <br /> == Decide Jointly If You Are A Good Fit For The Firefly Rangers ==<br /> If everyone in the group agrees, and you choose to become a Firefly Ranger, you will soon get to wear a khaki-colored costu-form and carry a radio while on shift. If you haven't learned this already, learn right now that Rangers have absolutely no authority except that which individual participants choose to give us at any given time, that social capital is our most valuable resource we as Rangers share, that our diversity is our strength, and that humility is wisdom. Now - go be awesome!<br /> <br /> == Ranger! ==<br /> You can now work as a Dirt Ranger! After this Firefly is over, you can join one of our Teams. During your second year as a Ranger, you can become an Echelon Ranger, or a mentor, and in your third year you can be a Khaki-in-training (KIT). (If you are really enthusiastic about about of these roles earlier than usual, contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org])<br /> <br /> Experienced Rangers Joining us from other Burns<br /> We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.<br /> <br /> Please be aware that there are some differences between Firefly and other burns, particularly Burning man.<br /> We are a much smaller event (about 1000 participants), and as such everything is smaller.<br /> *Our ranger council is much smaller and hands-on that the BRC Ranger council<br /> *Echelon at Firefly is stationary at HQ. See Echelon section.<br /> *We do NOT have law enforcement, EMT, or Firefighters on site at all times.<br /> *We used ICS for emergencies. See ICS section.<br /> *We have a different Early Arrival process, as well as Exodus. Let us know if you have questions.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=How_to_become_a_Firefly_Ranger&diff=199 2017-04-27T01:13:11Z

<p>Awcarvey: </p> <hr /> <div>All interested rangers should read the section What to do to Ranger in 2017.<br /> <br /> In addition, if you are NEW to the Firefly Rangers, please read this section below. (If you are an experienced Ranger from another burn joining us, please see the section below on Experienced Rangers from other Burns.<br /> <br /> <br /> '''Alphas'''<br /> <br /> As a new ranger, you are considered an “alpha” until the end of your first (“alpha”) shift. Below are the steps from Firefly participant to alpha to Firefly Ranger.<br /> <br /> <br /> == Live Life ==<br /> Have you been living your life? Have you been paying a small amount of attention along the way? Have you ever been willing to assist other people? Are you willing to be part of a team that is identifiably helpful? Are you unlike anyone else on the planet, with your own experiences and your own perspectives that make you, you? Have you been to Firefly before?<br /> <br /> Great! Then you just might be a good fit for the Firefly Rangers. <br /> <br /> == Be a Firefly ==<br /> We want all our Rangers to be Fireflies first. The only (very rare) exception might be for long-standing members of another Burner Community who have significant prior experience rangering other burns. Generally speaking, we want Ranger membership to come from within the event itself - not from a group from outside our Community. This helps to ensure that Rangers &quot;get it&quot; just like any other group of participants.<br /> <br /> == Choose a Ranger Handle ==<br /> If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique, radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.<br /> <br /> If you would like to change your Ranger handle, please contact the Personnel Team [mailto: ranger-personnel@fireflyartscollective.org ranger-personnel].<br /> <br /> == Fill out the Annual Ranger Survey ==<br /> Each year, we need to collect information about a lot of Rangers. Please fill out this form so that we can keep in touch!<br /> <br /> 2017 Survey: will update link<br /> <br /> == Take Your (Annual) Ranger Training ==<br /> All Rangers train every year—from the shiniest pennies to the muddiest vet. Why is this? It's so that as a group, we can draw from a common set of values and expectations on how we do what we do and then do it well. Procedures may change from year to year, sure - but procedures are just a small piece of training compared to all the learning, growing, and skill development it takes as we re-commit ourselves anew each year to serving the Community from a shared perspective.<br /> <br /> Trainings are typically offered several times a year. Any seven-hour BRC (Black Rock City) Ranger training will qualify you as having been fully trained for the Firefly Rangers. There will also be several four-hour Firefly Ranger trainings offered in May and June on at least one weekday evening and one weekend. Additional Advanced Ranger Training modules (ARTs) will be available throughout the year.<br /> <br /> Please look on the Firefly website, or keep an eye out on Community mailing lists for sign-up announcements &amp; annual training dates.<br /> <br /> If you cannot attend one of these pre-event trainings, please contact [rangers@fireflyartscollective.org rangers@fireflyartscollective.org].<br /> <br /> BRC trainings: http://rangers.burningman.org/training/<br /> <br /> <br /> == Sign up for your shifts ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site (more below.) After your first shift, you can sign up as a dirt ranger.<br /> <br /> <br /> == Walk An Alpha Shift ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site. This is simply a shift walked with a more experienced Ranger (“mentor”) or two (Khaki may ask you to switch partners during your Alpha shift), during which you will wear something khaki-colored, carry a radio, and do your best at balancing a funny combo: knowing when to stay out of the way of everyone else's burn and how to be available to help others upon request.<br /> <br /> == Consult With Mentor and Khaki ==<br /> After you walk your Alpha shift, the mentors you walked with will meet in conjunction with Khaki (the shift lead) for a brief meeting and then again with you. This is where you will decide as a group if the Firefly Rangers are a good match for you. If so, then congratulations! You are now a Firefly Ranger. Please sign up for shifts.<br /> <br /> Most folks pass, though it's not guaranteed. Alternatively, if anyone in the discussion (including you) decides it's just not your year to become a Ranger, you've just been bonked. That's okay too. We thank you for your service. We really respect you for taking time to volunteer. Please try again next year and go have a great Firefly.<br /> <br /> == Decide Jointly If You Are A Good Fit For The Firefly Rangers ==<br /> If everyone in the group agrees, and you choose to become a Firefly Ranger, you will soon get to wear a khaki-colored costu-form and carry a radio while on shift. If you haven't learned this already, learn right now that Rangers have absolutely no authority except that which individual participants choose to give us at any given time, that social capital is our most valuable resource we as Rangers share, that our diversity is our strength, and that humility is wisdom. Now - go be awesome!<br /> <br /> == Ranger! ==<br /> You can now work as a Dirt Ranger! After this Firefly is over, you can join one of our Teams. During your second year as a Ranger, you can become an Echelon Ranger, or a mentor, and in your third year you can be a Khaki-in-training (KIT). (If you are really enthusiastic about about of these roles earlier than usual, contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org])<br /> <br /> Experienced Rangers Joining us from other Burns<br /> We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.<br /> <br /> Please be aware that there are some differences between Firefly and other burns, particularly Burning man.<br /> We are a much smaller event (about 1000 participants), and as such everything is smaller.<br /> *Our ranger council is much smaller and hands-on that the BRC Ranger council<br /> *Echelon at Firefly is stationary at HQ. See Echelon section.<br /> *We do NOT have law enforcement, EMT, or Firefighters on site at all times.<br /> *We used ICS for emergencies. See ICS section.<br /> *We have a different Early Arrival process, as well as Exodus. Let us know if you have questions.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=How_to_become_a_Firefly_Ranger&diff=197 2017-04-27T01:10:17Z

<p>Awcarvey: </p> <hr /> <div>All interested rangers should read the section What to do to Ranger in 2017.<br /> <br /> In addition, if you are NEW to the Firefly Rangers, please read this section below. (If you are an experienced Ranger from another burn joining us, please see the section below on Experienced Rangers from other Burns.<br /> <br /> <br /> '''Alphas'''<br /> <br /> As a new ranger, you are considered an “alpha” until the end of your first (“alpha”) shift. Below are the steps from Firefly participant to alpha to Firefly Ranger.<br /> <br /> <br /> == Live Life ==<br /> Have you been living your life? Have you been paying a small amount of attention along the way? Have you ever been willing to assist other people? Are you willing to be part of a team that is identifiably helpful? Are you unlike anyone else on the planet, with your own experiences and your own perspectives that make you, you? Have you been to Firefly before?<br /> <br /> Great! Then you just might be a good fit for the Firefly Rangers. <br /> <br /> == Be a Firefly ==<br /> We want all our Rangers to be Fireflies first. The only (very rare) exception might be for long-standing members of another Burner Community who have significant prior experience rangering other burns. Generally speaking, we want Ranger membership to come from within the event itself - not from a group from outside our Community. This helps to ensure that Rangers &quot;get it&quot; just like any other group of participants.<br /> <br /> == Choose a Ranger Handle ==<br /> If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique, radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.<br /> <br /> If you would like to change your Ranger handle, please contact the Personnel Team [mailto: ranger-personnel@fireflyartscollective.org ranger-personnel@fireflyartscollective.org].<br /> <br /> == Fill out the Annual Ranger Survey ==<br /> Each year, we need to collect information about a lot of Rangers. Please fill out this form so that we can keep in touch!<br /> <br /> 2017 Survey: will update link<br /> <br /> == Take Your (Annual) Ranger Training ==<br /> All Rangers train every year—from the shiniest pennies to the muddiest vet. Why is this? It's so that as a group, we can draw from a common set of values and expectations on how we do what we do and then do it well. Procedures may change from year to year, sure - but procedures are just a small piece of training compared to all the learning, growing, and skill development it takes as we re-commit ourselves anew each year to serving the Community from a shared perspective.<br /> <br /> Trainings are typically offered several times a year. Any seven-hour BRC (Black Rock City) Ranger training will qualify you as having been fully trained for the Firefly Rangers. There will also be several four-hour Firefly Ranger trainings offered in May and June on at least one weekday evening and one weekend. Additional Advanced Ranger Training modules (ARTs) will be available throughout the year.<br /> <br /> Please look on the Firefly website, or keep an eye out on Community mailing lists for sign-up announcements &amp; annual training dates.<br /> <br /> If you cannot attend one of these pre-event trainings, please contact [rangers@fireflyartscollective.org rangers@fireflyartscollective.org].<br /> <br /> BRC trainings: http://rangers.burningman.org/training/<br /> <br /> <br /> == Sign up for your shifts ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site (more below.) After your first shift, you can sign up as a dirt ranger.<br /> <br /> <br /> == Walk An Alpha Shift ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site. This is simply a shift walked with a more experienced Ranger (“mentor”) or two (Khaki may ask you to switch partners during your Alpha shift), during which you will wear something khaki-colored, carry a radio, and do your best at balancing a funny combo: knowing when to stay out of the way of everyone else's burn and how to be available to help others upon request.<br /> <br /> == Consult With Mentor and Khaki ==<br /> After you walk your Alpha shift, the mentors you walked with will meet in conjunction with Khaki (the shift lead) for a brief meeting and then again with you. This is where you will decide as a group if the Firefly Rangers are a good match for you. If so, then congratulations! You are now a Firefly Ranger. Please sign up for shifts.<br /> <br /> Most folks pass, though it's not guaranteed. Alternatively, if anyone in the discussion (including you) decides it's just not your year to become a Ranger, you've just been bonked. That's okay too. We thank you for your service. We really respect you for taking time to volunteer. Please try again next year and go have a great Firefly.<br /> <br /> == Decide Jointly If You Are A Good Fit For The Firefly Rangers ==<br /> If everyone in the group agrees, and you choose to become a Firefly Ranger, you will soon get to wear a khaki-colored costu-form and carry a radio while on shift. If you haven't learned this already, learn right now that Rangers have absolutely no authority except that which individual participants choose to give us at any given time, that social capital is our most valuable resource we as Rangers share, that our diversity is our strength, and that humility is wisdom. Now - go be awesome!<br /> <br /> == Ranger! ==<br /> You can now work as a Dirt Ranger! After this Firefly is over, you can join one of our Teams. During your second year as a Ranger, you can become an Echelon Ranger, or a mentor, and in your third year you can be a Khaki-in-training (KIT). (If you are really enthusiastic about about of these roles earlier than usual, contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org])<br /> <br /> Experienced Rangers Joining us from other Burns<br /> We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.<br /> <br /> Please be aware that there are some differences between Firefly and other burns, particularly Burning man.<br /> We are a much smaller event (about 1000 participants), and as such everything is smaller.<br /> *Our ranger council is much smaller and hands-on that the BRC Ranger council<br /> *Echelon at Firefly is stationary at HQ. See Echelon section.<br /> *We do NOT have law enforcement, EMT, or Firefighters on site at all times.<br /> *We used ICS for emergencies. See ICS section.<br /> *We have a different Early Arrival process, as well as Exodus. Let us know if you have questions.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=How_to_become_a_Firefly_Ranger&diff=194 2017-04-27T01:06:49Z

<p>Awcarvey: </p> <hr /> <div>All interested rangers should read the section What to do to Ranger in 2017.<br /> <br /> In addition, if you are NEW to the Firefly Rangers, please read this section below. (If you are an experienced Ranger from another burn joining us, please see the section below on Experienced Rangers from other Burns.<br /> <br /> <br /> '''Alphas'''<br /> <br /> As a new ranger, you are considered an “alpha” until the end of your first (“alpha”) shift. Below are the steps from Firefly participant to alpha to Firefly Ranger.<br /> <br /> <br /> == Live Life ==<br /> Have you been living your life? Have you been paying a small amount of attention along the way? Have you ever been willing to assist other people? Are you willing to be part of a team that is identifiably helpful? Are you unlike anyone else on the planet, with your own experiences and your own perspectives that make you, you? Have you been to Firefly before?<br /> <br /> Great! Then you just might be a good fit for the Firefly Rangers. <br /> <br /> == Be a Firefly ==<br /> We want all our Rangers to be Fireflies first. The only (very rare) exception might be for long-standing members of another Burner Community who have significant prior experience rangering other burns. Generally speaking, we want Ranger membership to come from within the event itself - not from a group from outside our Community. This helps to ensure that Rangers &quot;get it&quot; just like any other group of participants.<br /> <br /> == Choose a Ranger Handle ==<br /> If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique, radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.<br /> <br /> If you would like to change your Ranger handle, please contact the Personnel Team [ranger-personnel@fireflyartscollective.org].<br /> <br /> == Fill out the Annual Ranger Survey ==<br /> Each year, we need to collect information about a lot of Rangers. Please fill out this form so that we can keep in touch!<br /> <br /> 2017 Survey: will update link<br /> <br /> == Take Your (Annual) Ranger Training ==<br /> All Rangers train every year—from the shiniest pennies to the muddiest vet. Why is this? It's so that as a group, we can draw from a common set of values and expectations on how we do what we do and then do it well. Procedures may change from year to year, sure - but procedures are just a small piece of training compared to all the learning, growing, and skill development it takes as we re-commit ourselves anew each year to serving the Community from a shared perspective.<br /> <br /> Trainings are typically offered several times a year. Any seven-hour BRC (Black Rock City) Ranger training will qualify you as having been fully trained for the Firefly Rangers. There will also be several four-hour Firefly Ranger trainings offered in May and June on at least one weekday evening and one weekend. Additional Advanced Ranger Training modules (ARTs) will be available throughout the year.<br /> <br /> Please look on the Firefly website, or keep an eye out on Community mailing lists for sign-up announcements &amp; annual training dates.<br /> <br /> If you cannot attend one of these pre-event trainings, please contact [rangers@fireflyartscollective.org rangers@fireflyartscollective.org].<br /> <br /> BRC trainings: http://rangers.burningman.org/training/<br /> <br /> <br /> == Sign up for your shifts ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site (more below.) After your first shift, you can sign up as a dirt ranger.<br /> <br /> <br /> == Walk An Alpha Shift ==<br /> After the successful completion of your first Ranger training, you will be asked to sign up for an &quot;Alpha&quot; shift on site. This is simply a shift walked with a more experienced Ranger (“mentor”) or two (Khaki may ask you to switch partners during your Alpha shift), during which you will wear something khaki-colored, carry a radio, and do your best at balancing a funny combo: knowing when to stay out of the way of everyone else's burn and how to be available to help others upon request.<br /> <br /> == Consult With Mentor and Khaki ==<br /> After you walk your Alpha shift, the mentors you walked with will meet in conjunction with Khaki (the shift lead) for a brief meeting and then again with you. This is where you will decide as a group if the Firefly Rangers are a good match for you. If so, then congratulations! You are now a Firefly Ranger. Please sign up for shifts.<br /> <br /> Most folks pass, though it's not guaranteed. Alternatively, if anyone in the discussion (including you) decides it's just not your year to become a Ranger, you've just been bonked. That's okay too. We thank you for your service. We really respect you for taking time to volunteer. Please try again next year and go have a great Firefly.<br /> <br /> == Decide Jointly If You Are A Good Fit For The Firefly Rangers ==<br /> If everyone in the group agrees, and you choose to become a Firefly Ranger, you will soon get to wear a khaki-colored costu-form and carry a radio while on shift. If you haven't learned this already, learn right now that Rangers have absolutely no authority except that which individual participants choose to give us at any given time, that social capital is our most valuable resource we as Rangers share, that our diversity is our strength, and that humility is wisdom. Now - go be awesome!<br /> <br /> == Ranger! ==<br /> You can now work as a Dirt Ranger! After this Firefly is over, you can join one of our Teams. During your second year as a Ranger, you can become an Echelon Ranger, or a mentor, and in your third year you can be a Khaki-in-training (KIT). (If you are really enthusiastic about about of these roles earlier than usual, contact [rangers@fireflyartscollective.org rangers@fireflyartscollective.org])<br /> <br /> Experienced Rangers Joining us from other Burns<br /> We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. Please contact [rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.<br /> <br /> Please be aware that there are some differences between Firefly and other burns, particularly Burning man.<br /> We are a much smaller event (about 1000 participants), and as such everything is smaller.<br /> *Our ranger council is much smaller and hands-on that the BRC Ranger council<br /> *Echelon at Firefly is stationary at HQ. See Echelon section.<br /> *We do NOT have law enforcement, EMT, or Firefighters on site at all times.<br /> *We used ICS for emergencies. See ICS section.<br /> *We have a different Early Arrival process, as well as Exodus. Let us know if you have questions.</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Situation-Specific_Procedures&diff=192 2017-04-27T00:56:30Z

<p>Awcarvey: </p> <hr /> <div>If you are ever in doubt of how to handle a situation, you can contact Khaki.<br /> <br /> In this section:<br /> Must reports<br /> ICS in brief<br /> Beyond the Rangers: other Firefly Cores &amp; Resources (eg First Aid, Sanctuary, Fire Core)<br /> Emergencies (Medical Emergency, Lost Child)<br /> Other situation-specific procedures<br /> <br /> == Situations that Must Be Called in Immediately (“Must-Reports”) ==<br /> Firefly Rangers are entrusted with considerable flexibility in how they handle the situations they encounter at Firefly. Rangers are trained to rely on their own judgment and abilities and to escalate matters (generally Khaki and then the Officer of the Day) for assistance when appropriate. There are, however, situations in which require Rangers report what they observe to Khaki immediately. <br /> <br /> In general, Rangers should call in any emergency or incident immediately and should report any event as soon as is reasonably possible.<br /> <br /> It is important to note that this policy only requires that a Ranger escalate required information to Khaki. Khaki will then follow up with appropriate actions, which may be as simple as noting the event in the shift log or may include further escalation. It is not the individual Dirt Ranger’s responsibility to contact Law Enforcement or Medical Supervisor.<br /> <br /> The requirement to report is in place to ensure that the Firefly Board is aware of events that are critical to maintaining agreements we have in place with other departments and agencies, our internal reporting metrics, or legally required or advisable record keeping and reporting. <br /> <br /> Examples of Must-Reports:<br /> * Lost or found child<br /> * Child or elder abuse<br /> * Domestic violence<br /> * Sexual assault<br /> * Non-consensual physical violence<br /> * Death<br /> * Medical emergencies<br /> * Psychiatric emergencies<br /> * Any situation that is likely to put a Ranger in harm’s way<br /> * Any situation that is likely to put a participant in non-consensual grave danger<br /> All reports begin by calling Khaki on the radio. Use plain English to clearly explain what the situation is, and, if you know them, what resources you think you need. Khaki may send other resources as well, and may roll to your location for a face to face.<br /> <br /> If you are not sure whether something falls into the above categories, go and and report what you see. Let Khaki figure out whether any follow up action is required.<br /> <br /> == Incident Command System (ICS) in brief ==<br /> ICS is a way to manage emergencies and planned events in a swift, efficient, and effective manner.<br /> <br /> When ICS is “activated”, a few things will happen:<br /> There will always be an IC (Incident Commander) “in charge”--the person may change, but someone will be the IC<br /> There is a “chain of command” of who to report to: everyone should only have to report to ONE person<br /> Unless/until Khaki or the IC says otherwise, as a Ranger you STILL report to Khaki<br /> <br /> If you are the first on-scene at an emergency, call it in to Khaki!<br /> If Khaki initiates ICS, you may technically be the IC until someone else with more training arrives.<br /> Use your judgement to keep the scene safe<br /> Continue to update Khaki!<br /> You may be asked switch over to the TAC1ICS radio channel<br /> When the IC arrives (maybe Medical or the OOD), update them on what has happened and let them take command<br /> Four rules:<br /> Be sober<br /> Check with the IC<br /> Know your role (check with Khaki!)<br /> Don’t freelance<br /> <br /> General ICS resources:<br /> FEMA online ICS 100b course: http://training.fema.gov/is/courseoverview.aspx?code=IS-100.b<br /> <br /> See ICS Section:<br /> ICS I-Basic Concepts<br /> ICS II-For Safety Core Volunteers<br /> ICS III-Managing Developing Incidents (Includes links to all ICS documentation)<br /> ICS IV-Organizational Structure<br /> <br /> <br /> <br /> == third section ==</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Situation-Specific_Procedures&diff=191 2017-04-27T00:55:25Z

<p>Awcarvey: </p> <hr /> <div>If you are ever in doubt of how to handle a situation, you can contact Khaki.<br /> <br /> In this section:<br /> Must reports<br /> ICS in brief<br /> Beyond the Rangers: other Firefly Cores &amp; Resources (eg First Aid, Sanctuary, Fire Core)<br /> Emergencies (Medical Emergency, Lost Child)<br /> Other situation-specific procedures<br /> <br /> == Situations that Must Be Called in Immediately (“Must-Reports”) ==<br /> Firefly Rangers are entrusted with considerable flexibility in how they handle the situations they encounter at Firefly. Rangers are trained to rely on their own judgment and abilities and to escalate matters (generally Khaki and then the Officer of the Day) for assistance when appropriate. There are, however, situations in which require Rangers report what they observe to Khaki immediately. <br /> <br /> In general, Rangers should call in any emergency or incident immediately and should report any event as soon as is reasonably possible.<br /> <br /> It is important to note that this policy only requires that a Ranger escalate required information to Khaki. Khaki will then follow up with appropriate actions, which may be as simple as noting the event in the shift log or may include further escalation. It is not the individual Dirt Ranger’s responsibility to contact Law Enforcement or Medical Supervisor.<br /> <br /> The requirement to report is in place to ensure that the Firefly Board is aware of events that are critical to maintaining agreements we have in place with other departments and agencies, our internal reporting metrics, or legally required or advisable record keeping and reporting. <br /> <br /> Examples of Must-Reports:<br /> * Lost or found child<br /> * Child or elder abuse<br /> * Domestic violence<br /> * Sexual assault<br /> * Non-consensual physical violence<br /> * Death<br /> * Medical emergencies<br /> * Psychiatric emergencies<br /> * Any situation that is likely to put a Ranger in harm’s way<br /> * Any situation that is likely to put a participant in non-consensual grave danger<br /> All reports begin by calling Khaki on the radio. Use plain English to clearly explain what the situation is, and, if you know them, what resources you think you need. Khaki may send other resources as well, and may roll to your location for a face to face.<br /> <br /> If you are not sure whether something falls into the above categories, go and and report what you see. Let Khaki figure out whether any follow up action is required.<br /> <br /> == Incident Command System ICS in brief ==<br /> ICS is a way to manage emergencies and planned events in a swift, efficient, and effective manner.<br /> <br /> When ICS is “activated”, a few things will happen:<br /> There will always be an IC (Incident Commander) “in charge”--the person may change, but someone will be the IC<br /> There is a “chain of command” of who to report to: everyone should only have to report to ONE person<br /> Unless/until Khaki or the IC says otherwise, as a Ranger you STILL report to Khaki<br /> <br /> If you are the first on-scene at an emergency, call it in to Khaki!<br /> If Khaki initiates ICS, you may technically be the IC until someone else with more training arrives.<br /> Use your judgement to keep the scene safe<br /> Continue to update Khaki!<br /> You may be asked switch over to the TAC1ICS radio channel<br /> When the IC arrives (maybe Medical or the OOD), update them on what has happened and let them take command<br /> Four rules:<br /> Be sober<br /> Check with the IC<br /> Know your role (check with Khaki!)<br /> Don’t freelance<br /> <br /> General ICS resources:<br /> FEMA online ICS 100b course: http://training.fema.gov/is/courseoverview.aspx?code=IS-100.b<br /> <br /> See ICS Section:<br /> ICS I-Basic Concepts<br /> ICS II-For Safety Core Volunteers<br /> ICS III-Managing Developing Incidents (Includes links to all ICS documentation)<br /> ICS IV-Organizational Structure<br /> <br /> <br /> <br /> == third section ==</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Situation-Specific_Procedures&diff=189 2017-04-27T00:53:03Z

<p>Awcarvey: </p> <hr /> <div>If you are ever in doubt of how to handle a situation, you can contact Khaki.<br /> <br /> In this section:<br /> Must reports<br /> ICS in brief<br /> Beyond the Rangers: other Firefly Cores &amp; Resources (eg First Aid, Sanctuary, Fire Core)<br /> Emergencies (Medical Emergency, Lost Child)<br /> Other situation-specific procedures<br /> <br /> == Situations that Must Be Called in Immediately (“Must-Reports”) ==<br /> Firefly Rangers are entrusted with considerable flexibility in how they handle the situations they encounter at Firefly. Rangers are trained to rely on their own judgment and abilities and to escalate matters (generally Khaki and then the Officer of the Day) for assistance when appropriate. There are, however, situations in which require Rangers report what they observe to Khaki immediately. <br /> <br /> In general, Rangers should call in any emergency or incident immediately and should report any event as soon as is reasonably possible.<br /> <br /> It is important to note that this policy only requires that a Ranger escalate required information to Khaki. Khaki will then follow up with appropriate actions, which may be as simple as noting the event in the shift log or may include further escalation. It is not the individual Dirt Ranger’s responsibility to contact Law Enforcement or Medical Supervisor.<br /> <br /> The requirement to report is in place to ensure that the Firefly Board is aware of events that are critical to maintaining agreements we have in place with other departments and agencies, our internal reporting metrics, or legally required or advisable record keeping and reporting. <br /> <br /> Examples of Must-Reports:<br /> * Lost or found child<br /> * Child or elder abuse<br /> * Domestic violence<br /> * Sexual assault<br /> * Non-consensual physical violence<br /> * Death<br /> * Medical emergencies<br /> * Psychiatric emergencies<br /> * Any situation that is likely to put a Ranger in harm’s way<br /> * Any situation that is likely to put a participant in non-consensual grave danger<br /> All reports begin by calling Khaki on the radio. Use plain English to clearly explain what the situation is, and, if you know them, what resources you think you need. Khaki may send other resources as well, and may roll to your location for a face to face.<br /> <br /> If you are not sure whether something falls into the above categories, go and and report what you see. Let Khaki figure out whether any follow up action is required.<br /> <br /> == Incident Command System ICS in brief ==<br /> ICS is a way to manage emergencies and planned events in a swift, efficient, and effective manner.<br /> <br /> When ICS is “activated”, a few things will happen:<br /> There will always be an IC (Incident Commander) “in charge”--the person may change, but someone will be the IC<br /> There is a “chain of command” of who to report to: everyone should only have to report to ONE person<br /> Unless/until Khaki or the IC says otherwise, as a Ranger you STILL report to Khaki<br /> <br /> If you are the first on-scene at an emergency, call it in to Khaki!<br /> If Khaki initiates ICS, you may technically be the IC until someone else with more training arrives.<br /> Use your judgement to keep the scene safe<br /> Continue to update Khaki!<br /> You may be asked switch over to the TAC1ICS radio channel<br /> When the IC arrives (maybe Medical or the OOD), update them on what has happened and let them take command<br /> Four rules:<br /> Be sober<br /> Check with the IC<br /> Know your role (check with Khaki!)<br /> Don’t freelance<br /> <br /> General ICS resources:<br /> FEMA online ICS 100b course: http://training.fema.gov/is/courseoverview.aspx?code=IS-100.b<br /> <br /> See ICS Section:<br /> ICS I-Basic Concepts<br /> ICS II-For Safety Core Volunteers<br /> ICS III-Managing Developing Incidents (Includes links to all ICS documentation)<br /> ICS IV-Organizational Structure</div>

Awcarvey https://rangers.fireflyartscollective.org/mediawiki/index.php?title=Table_of_Contents&diff=187 2017-04-27T00:48:18Z

<p>Awcarvey: /* Policies and Procedures */</p> <hr /> <div>This table of contents includes major sections of this wiki (e.g., &quot;Policies and Procedures&quot;), and links to separate pages (e.g., &quot;Get Involved-2017&quot;) and important subpages (e.g., &quot;Training Overview&quot;). All Rangers should review the material in &quot;Policy and Procedures&quot;, as well as &quot;Basic Ranger Skills&quot;.<br /> <br /> == Overview ==<br /> [[Main Page]] <br /> <br /> [[Table of Contents|Table of contents]]<br /> <br /> [[Overview of the Firefly Rangers]]<br /> <br /> * [[Overview_of_the_Firefly_Rangers#Mission | Mission]] <br /> <br /> * [[Overview_of_the_Firefly_Rangers#Who are the Firefly Rangers? | Who are the Firefly Rangers?]] <br /> <br /> * [[Overview_of_the_Firefly_Rangers#Firefly Arts Collective Participant Code of Conduct | Firefly Arts Collective Participant Code of Conduct]]<br /> <br /> == Policies and Procedures ==<br /> <br /> [[ Policies and Procedures Overview ]]<br /> <br /> [[Get Involved - 2017]] <br /> <br /> * [[Get_Involved_-_2017#Training Overview | Training Overview]]<br /> * [[Get_Involved_-_2017#Alphas_.281st_year.29 | Alphas (1st year)]]<br /> * [[Get_Involved_-_2017#Shiny_Pennies_.282nd_Year.29 | Shiny Pennies (2nd year)]]<br /> * [[Get_Involved_-_2017#Returning_Rangers_.283rd.2B_Year.29 | Returning Rangers (3+ year)]]<br /> * [[Get_Involved_-_2017#New_Experienced_Rangers | New Experienced Rangers]]<br /> * [[Get_Involved_-_2017#2017_Ranger_Training_Opportunities | 2017 Ranger Training Opportunities]]<br /> * [[ Get_Involved_-_2017#Shift_sign_up | Shift sign-up]]<br /> * [[ Get_Involved_-_2017#Keep_In_Touch | Keep in touch]]<br /> <br /> [[ Changes &amp; Highlights for 2017 ]]<br /> <br /> [[ How to become a Firefly Ranger ]]<br /> <br /> [[ At-Event Ranger Roles ]]<br /> <br /> [[ What Rangers do on Shift ]]<br /> <br /> [[ Rangerly and Unrangerly Behavior ]]<br /> * [[ Rangerly_and_Unrangerly_Behavior#Authority | Authority]]<br /> * [[ Rangerly_and_Unrangerly_Behavior#Non-confrontational.2C_Non-authoritarian_Methods | Non-confrontational, Non-authoritarian Methods of Interaction]]<br /> * [[Rangerly_and_Unrangerly_Behavior#Social_capital | Social Capital]]<br /> * [[Rangerly_and_Unrangerly_Behavior#Un-Rangerly_Behavior | Un-Rangerly Behavior]]<br /> <br /> [[Preparing for your Shift]]<br /> * [[Preparing_for_your_Shift#Ranger_Costume | Ranger Costume]]<br /> * [[Preparing_for_your_Shift#Required_Equipment_.2F_Ranger_Checklist | Ranger Shift Checklist]]<br /> * [[Preparing_for_your_Shift#Self-Care | Self-Care]]<br /> * [[Preparing_for_your_Shift#Schedule | Schedule]]<br /> <br /> [[Ranger Shift Logistics]]<br /> * [[Ranger_Shift_Logistics#Coming_on_Shift | Coming On Shift]]<br /> * [[Ranger_Shift_Logistics#During_your_shift | During your shift]]<br /> * [[Ranger_Shift_Logistics#Going_off_Shift | Going off Shift]]<br /> * [[Ranger_Shift_Logistics#Decompressing_After_your_Shift | Decompressing after your shift]]<br /> <br /> [[ Situation-Specific Procedures]]<br /> <br /> /Overview<br /> <br /> /What you must report to Khaki<br /> <br /> /ICS in brief<br /> <br /> [[ Beyond the Rangers: other Firefly Cores &amp; Resources ]]<br /> *[[ Beyond_the_Rangers:_other_Firefly_Cores_%26_Resources#Other_Safety_Cores | Other Safety Cores]]<br /> * [[ Beyond_the_Rangers:_other_Firefly_Cores_%26_Resources#Radio_Core | Radio Core]]<br /> * [[Beyond_the_Rangers:_other_Firefly_Cores_%26_Resources#Other_Firefly_Cores_.26_Roles | Other Firefly Cores &amp; Roles]]<br /> <br /> [[ Emergencies ]]<br /> * [[Emergencies#Medical_Emergency | Medical Emergency]]<br /> * [[Emergencies#Lost_Child | Lost Child]]<br /> <br /> [[ Other Situation-Specific Procedures ]]<br /> *[[Other_Situation-Specific_Procedures#Found_Child | Found Child]]<br /> *[[Other_Situation-Specific_Procedures#Disoriented_Participant | Disoriented participant]]<br /> *[[Other_Situation-Specific_Procedures#Unattended_Fire | Unattended Fire]]<br /> *[[Other_Situation-Specific_Procedures#Burn_Perimeter | Burn Perimeter]]<br /> *[[Other_Situation-Specific_Procedures#Wristbands | Wristbands]]<br /> *[[Other_Situation-Specific_Procedures#Accessibility_Animals | Accessibility Animals]]<br /> <br /> ==BASIC RANGER SKILLS==<br /> <br /> [[ Basic Ranger Skills Overview ]]<br /> * [[ Basic_Ranger_Skills_Overview#Using_your_notebook | Using your Notebook]]<br /> * [[ Basic_Ranger_Skills_Overview#Situational_Awareness | Situational Awareness]]<br /> * [[ Basic_Ranger_Skills_Overview#Self-Awareness:_Trigger_Issues | Self-Awareness: Trigger Issues]]<br /> * [[ Basic_Ranger_Skills_Overview#Kick_it_sideways | Kick it Sideways]]<br /> * [[ Basic_Ranger_Skills_Overview#Mediation_.26_Conflict_Resolution_Overview | Mediation &amp; Conflict Resolution Overview]]<br /> * [[ Basic_Ranger_Skills_Overview#Transcending_the_Model | Transcending the Model]]<br /> <br /> [[ F.L.A.M.E ]]<br /> * [[F.L.A.M.E#What_is_F.L.A.M.E..3F | What is F.L.A.M.E.?]]<br /> * [[F.L.A.M.E#F.L.A.M.E._In_Action | F.L.A.M.E. In Action]]<br /> <br /> [[ Communication ]]<br /> <br /> [[ Mediation, Descalation, etc. ]]<br /> <br /> /Trigger issues<br /> <br /> [[ Self-Care &amp; Responder Trauma ]]<br /> <br /> [[ Radio Basics ]]<br /> <br /> [[ Firefly Ranger Jargon Glossary ]]<br /> <br /> ==ADVANCED RANGER SKILLS &amp; ROLES==<br /> <br /> [[ Overview of Advanced Ranger Skills &amp; Roles ]]<br /> <br /> [[ Conflict Resolution ]]<br /> <br /> [[ Conflict Resolution Handout ]]<br /> <br /> [[ Mentor Guidelines ]]<br /> <br /> <br /> ==ECHELON==<br /> <br /> [[Echelon Shift Guide]]<br /> <br /> -Overview of Echelon Role<br /> <br /> -Echelon Volunteer Shift Change Responsibilities<br /> <br /> -Echelon-Other Radio Responsibilities &amp; Information<br /> <br /> -Baofeng UV5R Operation Tips<br /> <br /> -Other Echelon Responsibilities &amp; Resources<br /> <br /> -Other Echelon Forms<br /> <br /> <br /> ==KHAKI==<br /> <br /> [[Khaki Overview]]<br /> <br /> -Intro to Khaki Training<br /> <br /> -Khaki Forms &amp; Other Resources<br /> <br /> -Concise Narrative <br /> <br /> -Ranger Log Coversheet<br /> <br /> -Log Page<br /> <br /> -ConCom Form <br /> <br /> -Incident Response Evaluation Form<br /> <br /> -ICS Documentation Form<br /> <br /> -ICS Volunteer Check In Form<br /> <br /> -Medical Emergency Cheat Sheet<br /> <br /> -Lost Child Cheat Sheet<br /> <br /> -Advanced Khaki I-Leadership Skills<br /> <br /> -Advanced Khaki II-Problem Solving<br /> <br /> <br /> <br /> ==ICS RESOURCES==<br /> <br /> [[ICS Overview]]<br /> <br /> -ICS I-Basic Concepts<br /> <br /> -ICS II-For Safety Core Volunteers<br /> <br /> -ICS III-Managing Developing Incidents<br /> <br /> -ICS IV-Organizational Structure<br /> <br /> <br /> ==About the Firefly Ranger Organization==<br /> <br /> [[Overview of Firefly Ranger Organization: History, Structure &amp; Getting Involved Year-Round]]<br /> <br /> [[Firefly Ranger Organization History]]<br /> <br /> [[Firefly Ranger Charter]]<br /> * [[Firefly_Ranger_Charter#Preamble | Preamble]]<br /> * [[Firefly_Ranger_Charter#The_Firefly_Ranger_Family | The Firefly Ranger Family]]<br /> * [[Firefly_Ranger_Charter#At-Event_Ranger_Roles | At-Event Ranger Roles]]<br /> * [[Firefly_Ranger_Charter#Who_are_the_Firefly_Rangers.3F | Who are the Firefly Rangers]]<br /> * [[Firefly_Ranger_Charter#Ranger_Leadership | Ranger Leadership]]<br /> * [[Firefly_Ranger_Charter#Elections_.26_Ranger_Team_Membership | Elections and Team Membership]]<br /> <br /> __FORCETOC__</div>

Awcarvey