rangers - User contributions [en]

Firefly Ranger Organization: History, Structure, and Getting Involved Year-Round

2026-02-08T19:58:17Z

Dolphin: /* Evolution of Safety Cores */

=Firefly Ranger Organization History=
The Firefly Ranger organization has evolved over the years, and is still evolving. Interested learning more about our history or getting involved? See below!

==Origins: Black Rock Rangers==

You’ve probably heard of an event called Burning Man.

Burning man has been around since 1986. The Black Rock City Rangers started in 1992. Created in the traditional sense as guardians and peacekeepers, not law enforcement, they were often search and rescue--“helping lost souls”--and the eyes and ears of the community.

Firefly is a regional burn: smaller, mostly independent events that share philosophy, culture, and often participants. We started in 2003, and as some of the earliest attendees were Black Rock Ranger veterans, Rangers have been a long part of Firefly history.

==Evolution of Safety Cores==

The Rangers were originally responsible for all sorts of safety-related interventions; we had a colored dot system to indicate a Ranger that had additional special skills.

Gradually separate cores spun off for efficiency. Now there are multiple Ops (formerly Safety) Cores: First Aid, Sanctuary, Fire Core, Radio, Perimeter, and OOD have all spun off from Rangers.

Together, most these cores all make up the Ops (formerly Safety) Cluster, with cluster leads helping coordinate among the cores. Read more about these Cores in the [[Beyond the Rangers: other Firefly Cores & Resources]] section.
==Firefly Ranger Reorganization==

Much of the current year-round ranger leadership structure (teams, lead & XO) was came from the 2014 Ranger reorganization committee, which produced the [[Firefly Ranger Charter|Ranger Charter]].

=Current Ranger Leadership=
See [[Firefly Ranger Charter|the section of the Ranger Charter describing year-round leadership roles]] for more details on the responsibilities of these roles.

2026 Co-Leads: Cyan and Dolphin

Additional 2026 Council members:

Additional team leads:

'''Other leadership positions of note:'''

Ops (was Safety) Cluster Leads:

= 2026 Ranger Timeline =
January- Ranger Co-Lead Nomination and Voting

Early February- New Ranger Co-leads Elected and announced

February-Teams formed, team leads determined

March 1 - 2026 Ranger Council Formed

April-May-June: Pre-Event Trainings, Ranger Socials, Safety 3rd

July- Firefly Event!

August- Post Event Debrief

September/October- Off Season Activities and socials

=Join a Ranger Team=
These teams are responsible for the tasks needed to organize and prepare the Firefly Rangers. Teams are described in the [[Firefly Ranger Charter]]. More about specific teams below.

==Who can join a Firefly Ranger Team?==
Any Firefly Ranger (so anyone who has done at least an alpha shift at some point) can join any team. Exceptions will be considered on a case-by-case basis.

You do NOT have to live in the Boston area to be on a team. The vast majority of team tasks are coordinated via email, google docs, and Signal.

==How do I join a Ranger Team?==
If you have any issues, email [[Mailto:rangers@fireflyartscollective.org|rangers@fireflyartscollective.org]]

This year, we are asking Rangers to add themselves directly to the lists. Once you subscribe, we will share the team documents with you.

'''Training:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-edu.lists.fireflyartscollective.org/

'''Logistics:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-logistics.lists.fireflyartscollective.org/

'''Personnel:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-personnel.lists.fireflyartscollective.org/

'''Social''': https://lists.fireflyartscollective.org/postorius/lists/ranger-social.lists.fireflyartscollective.org/

'''Khaki Coordination''': https://lists.fireflyartscollective.org/postorius/lists/ranger-khaki-coord.lists.fireflyartscollective.org/

'''Communications:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-comm.lists.fireflyartscollective.org/

==What kind of commitment is involved?==
Teams start forming and start working in April to prepare for the July event.

Our goal is that everyone can participate in teams as little or as much as they want, in whichever way they want. You can participate on multiple teams or just on one.

Examples of involvement:

*Help out with a single one-time task such as doing an inventory (Logistics)
*Helping plan a ranger get together (Social)
*Helping update our database as people sign up for and/or take trainings (checking every few days for new sign-ups) (Personnel)
*Become a trainer (Training)

==What are the different Ranger Teams?==

===Education & Training Team===
Responsible for planning & delivering trainings, and developing training materials.

===Personnel Team===
Responsible for database management, shift scheduling, coordination, updating and tracking of Ranger personnel (in Google Drive, and using the new Firefly volunteer system) leading up to Firefly.

===Logistics & Infrastructure Team===
Responsible for procurement, maintenance, storage & set up of all physical Ranger equipment; includes Echelon set-up & training. Coordinates with DWP & Radio Core.

===Communications Team===
Responsible for documentation (primarily this wiki); Communications team lead takes notes at council meetings & makes notes available to Ranger Core. May be asked to help draft announcements.

=== Khaki Coordination Team ===
This new team will focus on recruiting and training Khakis.

===Social Team===
Responsible for recruiting and coordinating social events year round.

Note: the responsibilities of the former Emergency Coordination Team are covered by the council and the Ops leads.)

==What is the Timeline for building the Ranger Teams?==
'''Current timeline, subject to change:'''

*'''Sign up for Teams [follow links, or email]: February 2026'''
*'''Initial team discussions on email lists: February 2026'''
*'''Teams select a lead: March 1'''

==What are the responsibilities of a team lead/member of the ranger council?==
Teams will be asked to select a team lead from among themselves. The team lead will be responsible for making sure that team’s tasks get done, and will become a member of that year’s Firefly Ranger Council.

As a member of the Ranger Council, the team leads will be expected to:

*Respond in a timely manner to email about team task progress, ranger policy making, and voting on exceptions to policies.
*Attend occasional google hangout meetings online (less than once a month)

==Why Ranger Teams?==
Our goal is to create a sustainable leadership structure where responsibilities can be shared and delegated, and everyone can contribute as much or as little as they want.

A little more background: In early 2014, the Rangers underwent a reorganization process. We looked at all the tasks that needed to be done for the Rangers, and grouped them by area. Our general goal for leadership structure is a do-ocracy: we want our ranger leaders to be the ones actually doing the work, hence the Council includes the team leaders.

Read more in the [[Firefly Ranger Charter|Ranger Charter]]

==Still wondering what team(s) to join?==
Here’s a series of questions:

'''Do you want to become a trainer, or help develop training materials*?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-edu.lists.fireflyartscollective.org/ Training & Education team].

'''Do you like the Echelon role, tracking equipment*, setting up HQ, and/or do you want to get involved with radios?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-logistics.lists.fireflyartscollective.org/ Logistics & Infrastructure team].

*The Radio Core (separate from rangers, but we work with them) also looking for help as well, especially with testing radios and equipment. If you are interested, email [[Mailto:radios@fireflyartscollective.org|radios@fireflyartscollective.org]].

'''Do you like to update and modify spreadsheets*, and get to know more about individual rangers?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-personnel.lists.fireflyartscollective.org/ Personnel team].

'''Do you like drafting emails, taking notes, and keeping track of documents*?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-comm.lists.fireflyartscollective.org/ Communications team]

'''Do you like to plan parties and outings, and want to get to know other rangers better?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-social.lists.fireflyartscollective.org/ Social team].

Do you want to recruit and training khakis?

--> If yet, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-khaki-coord.lists.fireflyartscollective.org/ Khaki Coordination Team]

'''Do you have experience with dealing with emergency situations or ICS and want to help with event responses to emergencies?'''

--> If yes, contact the Ops Cluster lead Aster (aster@fireflyartscollective.org), or email rangers@fireflyartscollective.org.

<nowiki>*</nowiki>We use google drive (including docs and sheets) extensively for documentation. If you don’t have experience that’s fine, it’s easy to learn.

==What if I’m already on a team and want to leave?==
You can leave a team anytime by following the same links above and at the bottom of the teams emails to remove yourself, or you can email rangers@fireflyartscollective.org.

==What if I’m already on a Ranger team and want to stay?==
Excellent! Discussions will be starting soon. You don’t need to do anything.

Firefly Ranger Organization: History, Structure, and Getting Involved Year-Round

2026-02-08T19:52:50Z

Dolphin: /* Evolution of Safety Cores */

=Firefly Ranger Organization History=
The Firefly Ranger organization has evolved over the years, and is still evolving. Interested learning more about our history or getting involved? See below!

==Origins: Black Rock Rangers==

You’ve probably heard of an event called Burning Man.

Burning man has been around since 1986. The Black Rock City Rangers started in 1992. Created in the traditional sense as guardians and peacekeepers, not law enforcement, they were often search and rescue--“helping lost souls”--and the eyes and ears of the community.

Firefly is a regional burn: smaller, mostly independent events that share philosophy, culture, and often participants. We started in 2003, and as some of the earliest attendees were Black Rock Ranger veterans, Rangers have been a long part of Firefly history.

==Evolution of Safety Cores==

The Rangers were originally responsible for all sorts of safety-related interventions; we had a colored dot system to indicate a Ranger that had additional special skills.

Gradually separate cores spun off for efficiency. Now there are multiple Safety Cores: First Aid, Sanctuary, Fire Core, Radio, Perimeter, and OOD have all spun off from Rangers.

Together, these cores all make up the Safety Cluster, with a single cluster lead helping coordinate among the cores. Ranger Athena was the first Safety Cluster lead, and the organizer of the first SFTY3RD, an annual training event.

Read more about these other Ops (formerly Safety) Cores in the [[Beyond the Rangers: other Firefly Cores & Resources]] section.
==Firefly Ranger Reorganization==

Much of the current year-round ranger leadership structure (teams, lead & XO) was came from the 2014 Ranger reorganization committee, which produced the [[Firefly Ranger Charter|Ranger Charter]].

=Current Ranger Leadership=
See [[Firefly Ranger Charter|the section of the Ranger Charter describing year-round leadership roles]] for more details on the responsibilities of these roles.

2026 Co-Leads: Cyan and Dolphin

Additional 2026 Council members:

Additional team leads:

'''Other leadership positions of note:'''

Ops (was Safety) Cluster Leads:

= 2026 Ranger Timeline =
January- Ranger Co-Lead Nomination and Voting

Early February- New Ranger Co-leads Elected and announced

February-Teams formed, team leads determined

March 1 - 2026 Ranger Council Formed

April-May-June: Pre-Event Trainings, Ranger Socials, Safety 3rd

July- Firefly Event!

August- Post Event Debrief

September/October- Off Season Activities and socials

=Join a Ranger Team=
These teams are responsible for the tasks needed to organize and prepare the Firefly Rangers. Teams are described in the [[Firefly Ranger Charter]]. More about specific teams below.

==Who can join a Firefly Ranger Team?==
Any Firefly Ranger (so anyone who has done at least an alpha shift at some point) can join any team. Exceptions will be considered on a case-by-case basis.

You do NOT have to live in the Boston area to be on a team. The vast majority of team tasks are coordinated via email, google docs, and Signal.

==How do I join a Ranger Team?==
If you have any issues, email [[Mailto:rangers@fireflyartscollective.org|rangers@fireflyartscollective.org]]

This year, we are asking Rangers to add themselves directly to the lists. Once you subscribe, we will share the team documents with you.

'''Training:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-edu.lists.fireflyartscollective.org/

'''Logistics:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-logistics.lists.fireflyartscollective.org/

'''Personnel:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-personnel.lists.fireflyartscollective.org/

'''Social''': https://lists.fireflyartscollective.org/postorius/lists/ranger-social.lists.fireflyartscollective.org/

'''Khaki Coordination''': https://lists.fireflyartscollective.org/postorius/lists/ranger-khaki-coord.lists.fireflyartscollective.org/

'''Communications:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-comm.lists.fireflyartscollective.org/

==What kind of commitment is involved?==
Teams start forming and start working in April to prepare for the July event.

Our goal is that everyone can participate in teams as little or as much as they want, in whichever way they want. You can participate on multiple teams or just on one.

Examples of involvement:

*Help out with a single one-time task such as doing an inventory (Logistics)
*Helping plan a ranger get together (Social)
*Helping update our database as people sign up for and/or take trainings (checking every few days for new sign-ups) (Personnel)
*Become a trainer (Training)

==What are the different Ranger Teams?==

===Education & Training Team===
Responsible for planning & delivering trainings, and developing training materials.

===Personnel Team===
Responsible for database management, shift scheduling, coordination, updating and tracking of Ranger personnel (in Google Drive, and using the new Firefly volunteer system) leading up to Firefly.

===Logistics & Infrastructure Team===
Responsible for procurement, maintenance, storage & set up of all physical Ranger equipment; includes Echelon set-up & training. Coordinates with DWP & Radio Core.

===Communications Team===
Responsible for documentation (primarily this wiki); Communications team lead takes notes at council meetings & makes notes available to Ranger Core. May be asked to help draft announcements.

=== Khaki Coordination Team ===
This new team will focus on recruiting and training Khakis.

===Social Team===
Responsible for recruiting and coordinating social events year round.

Note: the responsibilities of the former Emergency Coordination Team are covered by the council and the Ops leads.)

==What is the Timeline for building the Ranger Teams?==
'''Current timeline, subject to change:'''

*'''Sign up for Teams [follow links, or email]: February 2026'''
*'''Initial team discussions on email lists: February 2026'''
*'''Teams select a lead: March 1'''

==What are the responsibilities of a team lead/member of the ranger council?==
Teams will be asked to select a team lead from among themselves. The team lead will be responsible for making sure that team’s tasks get done, and will become a member of that year’s Firefly Ranger Council.

As a member of the Ranger Council, the team leads will be expected to:

*Respond in a timely manner to email about team task progress, ranger policy making, and voting on exceptions to policies.
*Attend occasional google hangout meetings online (less than once a month)

==Why Ranger Teams?==
Our goal is to create a sustainable leadership structure where responsibilities can be shared and delegated, and everyone can contribute as much or as little as they want.

A little more background: In early 2014, the Rangers underwent a reorganization process. We looked at all the tasks that needed to be done for the Rangers, and grouped them by area. Our general goal for leadership structure is a do-ocracy: we want our ranger leaders to be the ones actually doing the work, hence the Council includes the team leaders.

Read more in the [[Firefly Ranger Charter|Ranger Charter]]

==Still wondering what team(s) to join?==
Here’s a series of questions:

'''Do you want to become a trainer, or help develop training materials*?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-edu.lists.fireflyartscollective.org/ Training & Education team].

'''Do you like the Echelon role, tracking equipment*, setting up HQ, and/or do you want to get involved with radios?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-logistics.lists.fireflyartscollective.org/ Logistics & Infrastructure team].

*The Radio Core (separate from rangers, but we work with them) also looking for help as well, especially with testing radios and equipment. If you are interested, email [[Mailto:radios@fireflyartscollective.org|radios@fireflyartscollective.org]].

'''Do you like to update and modify spreadsheets*, and get to know more about individual rangers?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-personnel.lists.fireflyartscollective.org/ Personnel team].

'''Do you like drafting emails, taking notes, and keeping track of documents*?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-comm.lists.fireflyartscollective.org/ Communications team]

'''Do you like to plan parties and outings, and want to get to know other rangers better?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-social.lists.fireflyartscollective.org/ Social team].

Do you want to recruit and training khakis?

--> If yet, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-khaki-coord.lists.fireflyartscollective.org/ Khaki Coordination Team]

'''Do you have experience with dealing with emergency situations or ICS and want to help with event responses to emergencies?'''

--> If yes, contact the Ops Cluster lead Aster (aster@fireflyartscollective.org), or email rangers@fireflyartscollective.org.

<nowiki>*</nowiki>We use google drive (including docs and sheets) extensively for documentation. If you don’t have experience that’s fine, it’s easy to learn.

==What if I’m already on a team and want to leave?==
You can leave a team anytime by following the same links above and at the bottom of the teams emails to remove yourself, or you can email rangers@fireflyartscollective.org.

==What if I’m already on a Ranger team and want to stay?==
Excellent! Discussions will be starting soon. You don’t need to do anything.

Firefly Ranger Organization: History, Structure, and Getting Involved Year-Round

2026-02-08T19:50:09Z

Dolphin: /* Evolution of Safety Cores */

=Firefly Ranger Organization History=
The Firefly Ranger organization has evolved over the years, and is still evolving. Interested learning more about our history or getting involved? See below!

==Origins: Black Rock Rangers==

You’ve probably heard of an event called Burning Man.

Burning man has been around since 1986. The Black Rock City Rangers started in 1992. Created in the traditional sense as guardians and peacekeepers, not law enforcement, they were often search and rescue--“helping lost souls”--and the eyes and ears of the community.

Firefly is a regional burn: smaller, mostly independent events that share philosophy, culture, and often participants. We started in 2003, and as some of the earliest attendees were Black Rock Ranger veterans, Rangers have been a long part of Firefly history.

==Evolution of Safety Cores==

The Rangers were originally responsible for all sorts of safety-related interventions; we had a colored dot system to indicate a Ranger that had additional special skills.

Gradually separate cores spun off for efficiency. Now there are multiple Safety Cores: First Aid, Sanctuary, Fire Core, Radio, and OOD have all spun off from Rangers.

Together, these cores all make up the Safety Cluster, with a single cluster lead helping coordinate among the cores. Ranger Athena was the first Safety Cluster lead, and the organizer of the first SFTY3RD, an annual training event.

Read more about these other Ops (formerly Safety) Cores.
==Firefly Ranger Reorganization==

Much of the current year-round ranger leadership structure (teams, lead & XO) was came from the 2014 Ranger reorganization committee, which produced the [[Firefly Ranger Charter|Ranger Charter]].

=Current Ranger Leadership=
See [[Firefly Ranger Charter|the section of the Ranger Charter describing year-round leadership roles]] for more details on the responsibilities of these roles.

2026 Co-Leads: Cyan and Dolphin

Additional 2026 Council members:

Additional team leads:

'''Other leadership positions of note:'''

Ops (was Safety) Cluster Leads:

= 2026 Ranger Timeline =
January- Ranger Co-Lead Nomination and Voting

Early February- New Ranger Co-leads Elected and announced

February-Teams formed, team leads determined

March 1 - 2026 Ranger Council Formed

April-May-June: Pre-Event Trainings, Ranger Socials, Safety 3rd

July- Firefly Event!

August- Post Event Debrief

September/October- Off Season Activities and socials

=Join a Ranger Team=
These teams are responsible for the tasks needed to organize and prepare the Firefly Rangers. Teams are described in the [[Firefly Ranger Charter]]. More about specific teams below.

==Who can join a Firefly Ranger Team?==
Any Firefly Ranger (so anyone who has done at least an alpha shift at some point) can join any team. Exceptions will be considered on a case-by-case basis.

You do NOT have to live in the Boston area to be on a team. The vast majority of team tasks are coordinated via email, google docs, and Signal.

==How do I join a Ranger Team?==
If you have any issues, email [[Mailto:rangers@fireflyartscollective.org|rangers@fireflyartscollective.org]]

This year, we are asking Rangers to add themselves directly to the lists. Once you subscribe, we will share the team documents with you.

'''Training:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-edu.lists.fireflyartscollective.org/

'''Logistics:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-logistics.lists.fireflyartscollective.org/

'''Personnel:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-personnel.lists.fireflyartscollective.org/

'''Social''': https://lists.fireflyartscollective.org/postorius/lists/ranger-social.lists.fireflyartscollective.org/

'''Khaki Coordination''': https://lists.fireflyartscollective.org/postorius/lists/ranger-khaki-coord.lists.fireflyartscollective.org/

'''Communications:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-comm.lists.fireflyartscollective.org/

==What kind of commitment is involved?==
Teams start forming and start working in April to prepare for the July event.

Our goal is that everyone can participate in teams as little or as much as they want, in whichever way they want. You can participate on multiple teams or just on one.

Examples of involvement:

*Help out with a single one-time task such as doing an inventory (Logistics)
*Helping plan a ranger get together (Social)
*Helping update our database as people sign up for and/or take trainings (checking every few days for new sign-ups) (Personnel)
*Become a trainer (Training)

==What are the different Ranger Teams?==

===Education & Training Team===
Responsible for planning & delivering trainings, and developing training materials.

===Personnel Team===
Responsible for database management, shift scheduling, coordination, updating and tracking of Ranger personnel (in Google Drive, and using the new Firefly volunteer system) leading up to Firefly.

===Logistics & Infrastructure Team===
Responsible for procurement, maintenance, storage & set up of all physical Ranger equipment; includes Echelon set-up & training. Coordinates with DWP & Radio Core.

===Communications Team===
Responsible for documentation (primarily this wiki); Communications team lead takes notes at council meetings & makes notes available to Ranger Core. May be asked to help draft announcements.

=== Khaki Coordination Team ===
This new team will focus on recruiting and training Khakis.

===Social Team===
Responsible for recruiting and coordinating social events year round.

Note: the responsibilities of the former Emergency Coordination Team are covered by the council and the Ops leads.)

==What is the Timeline for building the Ranger Teams?==
'''Current timeline, subject to change:'''

*'''Sign up for Teams [follow links, or email]: February 2026'''
*'''Initial team discussions on email lists: February 2026'''
*'''Teams select a lead: March 1'''

==What are the responsibilities of a team lead/member of the ranger council?==
Teams will be asked to select a team lead from among themselves. The team lead will be responsible for making sure that team’s tasks get done, and will become a member of that year’s Firefly Ranger Council.

As a member of the Ranger Council, the team leads will be expected to:

*Respond in a timely manner to email about team task progress, ranger policy making, and voting on exceptions to policies.
*Attend occasional google hangout meetings online (less than once a month)

==Why Ranger Teams?==
Our goal is to create a sustainable leadership structure where responsibilities can be shared and delegated, and everyone can contribute as much or as little as they want.

A little more background: In early 2014, the Rangers underwent a reorganization process. We looked at all the tasks that needed to be done for the Rangers, and grouped them by area. Our general goal for leadership structure is a do-ocracy: we want our ranger leaders to be the ones actually doing the work, hence the Council includes the team leaders.

Read more in the [[Firefly Ranger Charter|Ranger Charter]]

==Still wondering what team(s) to join?==
Here’s a series of questions:

'''Do you want to become a trainer, or help develop training materials*?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-edu.lists.fireflyartscollective.org/ Training & Education team].

'''Do you like the Echelon role, tracking equipment*, setting up HQ, and/or do you want to get involved with radios?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-logistics.lists.fireflyartscollective.org/ Logistics & Infrastructure team].

*The Radio Core (separate from rangers, but we work with them) also looking for help as well, especially with testing radios and equipment. If you are interested, email [[Mailto:radios@fireflyartscollective.org|radios@fireflyartscollective.org]].

'''Do you like to update and modify spreadsheets*, and get to know more about individual rangers?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-personnel.lists.fireflyartscollective.org/ Personnel team].

'''Do you like drafting emails, taking notes, and keeping track of documents*?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-comm.lists.fireflyartscollective.org/ Communications team]

'''Do you like to plan parties and outings, and want to get to know other rangers better?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-social.lists.fireflyartscollective.org/ Social team].

Do you want to recruit and training khakis?

--> If yet, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-khaki-coord.lists.fireflyartscollective.org/ Khaki Coordination Team]

'''Do you have experience with dealing with emergency situations or ICS and want to help with event responses to emergencies?'''

--> If yes, contact the Ops Cluster lead Aster (aster@fireflyartscollective.org), or email rangers@fireflyartscollective.org.

<nowiki>*</nowiki>We use google drive (including docs and sheets) extensively for documentation. If you don’t have experience that’s fine, it’s easy to learn.

==What if I’m already on a team and want to leave?==
You can leave a team anytime by following the same links above and at the bottom of the teams emails to remove yourself, or you can email rangers@fireflyartscollective.org.

==What if I’m already on a Ranger team and want to stay?==
Excellent! Discussions will be starting soon. You don’t need to do anything.

Firefly Ranger Organization: History, Structure, and Getting Involved Year-Round

2026-02-08T19:48:06Z

Dolphin: /* Who can join a Firefly Ranger Team? */

=Firefly Ranger Organization History=
The Firefly Ranger organization has evolved over the years, and is still evolving. Interested learning more about our history or getting involved? See below!

==Origins: Black Rock Rangers==

You’ve probably heard of an event called Burning Man.

Burning man has been around since 1986. The Black Rock City Rangers started in 1992. Created in the traditional sense as guardians and peacekeepers, not law enforcement, they were often search and rescue--“helping lost souls”--and the eyes and ears of the community.

Firefly is a regional burn: smaller, mostly independent events that share philosophy, culture, and often participants. We started in 2003, and as some of the earliest attendees were Black Rock Ranger veterans, Rangers have been a long part of Firefly history.

==Evolution of Safety Cores==

The Rangers were originally responsible for all sorts of safety-related interventions; we had a colored dot system to indicate a Ranger that had additional special skills.

Gradually separate cores spun off for efficiency. Now there are multiple Safety Cores: First Aid, Sanctuary, Fire Core, and Radio have all spun off from Rangers.

Together, these cores all make up the Safety Cluster, with a single cluster lead helping coordinate among the cores. Ranger Athena was the first current Safety Cluster lead, and the organizer of SFTY3RD, an annual training event.

Read more about these other Ops (formerly Safety) Cores.
==Firefly Ranger Reorganization==

Much of the current year-round ranger leadership structure (teams, lead & XO) was came from the 2014 Ranger reorganization committee, which produced the [[Firefly Ranger Charter|Ranger Charter]].

=Current Ranger Leadership=
See [[Firefly Ranger Charter|the section of the Ranger Charter describing year-round leadership roles]] for more details on the responsibilities of these roles.

2026 Co-Leads: Cyan and Dolphin

Additional 2026 Council members:

Additional team leads:

'''Other leadership positions of note:'''

Ops (was Safety) Cluster Leads:

= 2026 Ranger Timeline =
January- Ranger Co-Lead Nomination and Voting

Early February- New Ranger Co-leads Elected and announced

February-Teams formed, team leads determined

March 1 - 2026 Ranger Council Formed

April-May-June: Pre-Event Trainings, Ranger Socials, Safety 3rd

July- Firefly Event!

August- Post Event Debrief

September/October- Off Season Activities and socials

=Join a Ranger Team=
These teams are responsible for the tasks needed to organize and prepare the Firefly Rangers. Teams are described in the [[Firefly Ranger Charter]]. More about specific teams below.

==Who can join a Firefly Ranger Team?==
Any Firefly Ranger (so anyone who has done at least an alpha shift at some point) can join any team. Exceptions will be considered on a case-by-case basis.

You do NOT have to live in the Boston area to be on a team. The vast majority of team tasks are coordinated via email, google docs, and Signal.

==How do I join a Ranger Team?==
If you have any issues, email [[Mailto:rangers@fireflyartscollective.org|rangers@fireflyartscollective.org]]

This year, we are asking Rangers to add themselves directly to the lists. Once you subscribe, we will share the team documents with you.

'''Training:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-edu.lists.fireflyartscollective.org/

'''Logistics:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-logistics.lists.fireflyartscollective.org/

'''Personnel:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-personnel.lists.fireflyartscollective.org/

'''Social''': https://lists.fireflyartscollective.org/postorius/lists/ranger-social.lists.fireflyartscollective.org/

'''Khaki Coordination''': https://lists.fireflyartscollective.org/postorius/lists/ranger-khaki-coord.lists.fireflyartscollective.org/

'''Communications:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-comm.lists.fireflyartscollective.org/

==What kind of commitment is involved?==
Teams start forming and start working in April to prepare for the July event.

Our goal is that everyone can participate in teams as little or as much as they want, in whichever way they want. You can participate on multiple teams or just on one.

Examples of involvement:

*Help out with a single one-time task such as doing an inventory (Logistics)
*Helping plan a ranger get together (Social)
*Helping update our database as people sign up for and/or take trainings (checking every few days for new sign-ups) (Personnel)
*Become a trainer (Training)

==What are the different Ranger Teams?==

===Education & Training Team===
Responsible for planning & delivering trainings, and developing training materials.

===Personnel Team===
Responsible for database management, shift scheduling, coordination, updating and tracking of Ranger personnel (in Google Drive, and using the new Firefly volunteer system) leading up to Firefly.

===Logistics & Infrastructure Team===
Responsible for procurement, maintenance, storage & set up of all physical Ranger equipment; includes Echelon set-up & training. Coordinates with DWP & Radio Core.

===Communications Team===
Responsible for documentation (primarily this wiki); Communications team lead takes notes at council meetings & makes notes available to Ranger Core. May be asked to help draft announcements.

=== Khaki Coordination Team ===
This new team will focus on recruiting and training Khakis.

===Social Team===
Responsible for recruiting and coordinating social events year round.

Note: the responsibilities of the former Emergency Coordination Team are covered by the council and the Ops leads.)

==What is the Timeline for building the Ranger Teams?==
'''Current timeline, subject to change:'''

*'''Sign up for Teams [follow links, or email]: February 2026'''
*'''Initial team discussions on email lists: February 2026'''
*'''Teams select a lead: March 1'''

==What are the responsibilities of a team lead/member of the ranger council?==
Teams will be asked to select a team lead from among themselves. The team lead will be responsible for making sure that team’s tasks get done, and will become a member of that year’s Firefly Ranger Council.

As a member of the Ranger Council, the team leads will be expected to:

*Respond in a timely manner to email about team task progress, ranger policy making, and voting on exceptions to policies.
*Attend occasional google hangout meetings online (less than once a month)

==Why Ranger Teams?==
Our goal is to create a sustainable leadership structure where responsibilities can be shared and delegated, and everyone can contribute as much or as little as they want.

A little more background: In early 2014, the Rangers underwent a reorganization process. We looked at all the tasks that needed to be done for the Rangers, and grouped them by area. Our general goal for leadership structure is a do-ocracy: we want our ranger leaders to be the ones actually doing the work, hence the Council includes the team leaders.

Read more in the [[Firefly Ranger Charter|Ranger Charter]]

==Still wondering what team(s) to join?==
Here’s a series of questions:

'''Do you want to become a trainer, or help develop training materials*?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-edu.lists.fireflyartscollective.org/ Training & Education team].

'''Do you like the Echelon role, tracking equipment*, setting up HQ, and/or do you want to get involved with radios?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-logistics.lists.fireflyartscollective.org/ Logistics & Infrastructure team].

*The Radio Core (separate from rangers, but we work with them) also looking for help as well, especially with testing radios and equipment. If you are interested, email [[Mailto:radios@fireflyartscollective.org|radios@fireflyartscollective.org]].

'''Do you like to update and modify spreadsheets*, and get to know more about individual rangers?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-personnel.lists.fireflyartscollective.org/ Personnel team].

'''Do you like drafting emails, taking notes, and keeping track of documents*?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-comm.lists.fireflyartscollective.org/ Communications team]

'''Do you like to plan parties and outings, and want to get to know other rangers better?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-social.lists.fireflyartscollective.org/ Social team].

Do you want to recruit and training khakis?

--> If yet, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-khaki-coord.lists.fireflyartscollective.org/ Khaki Coordination Team]

'''Do you have experience with dealing with emergency situations or ICS and want to help with event responses to emergencies?'''

--> If yes, contact the Ops Cluster lead Aster (aster@fireflyartscollective.org), or email rangers@fireflyartscollective.org.

<nowiki>*</nowiki>We use google drive (including docs and sheets) extensively for documentation. If you don’t have experience that’s fine, it’s easy to learn.

==What if I’m already on a team and want to leave?==
You can leave a team anytime by following the same links above and at the bottom of the teams emails to remove yourself, or you can email rangers@fireflyartscollective.org.

==What if I’m already on a Ranger team and want to stay?==
Excellent! Discussions will be starting soon. You don’t need to do anything.

Firefly Ranger Organization: History, Structure, and Getting Involved Year-Round

2026-02-08T19:47:11Z

Dolphin: /* 2026 Ranger Timeline */

=Firefly Ranger Organization History=
The Firefly Ranger organization has evolved over the years, and is still evolving. Interested learning more about our history or getting involved? See below!

==Origins: Black Rock Rangers==

You’ve probably heard of an event called Burning Man.

Burning man has been around since 1986. The Black Rock City Rangers started in 1992. Created in the traditional sense as guardians and peacekeepers, not law enforcement, they were often search and rescue--“helping lost souls”--and the eyes and ears of the community.

Firefly is a regional burn: smaller, mostly independent events that share philosophy, culture, and often participants. We started in 2003, and as some of the earliest attendees were Black Rock Ranger veterans, Rangers have been a long part of Firefly history.

==Evolution of Safety Cores==

The Rangers were originally responsible for all sorts of safety-related interventions; we had a colored dot system to indicate a Ranger that had additional special skills.

Gradually separate cores spun off for efficiency. Now there are multiple Safety Cores: First Aid, Sanctuary, Fire Core, and Radio have all spun off from Rangers.

Together, these cores all make up the Safety Cluster, with a single cluster lead helping coordinate among the cores. Ranger Athena was the first current Safety Cluster lead, and the organizer of SFTY3RD, an annual training event.

Read more about these other Ops (formerly Safety) Cores.
==Firefly Ranger Reorganization==

Much of the current year-round ranger leadership structure (teams, lead & XO) was came from the 2014 Ranger reorganization committee, which produced the [[Firefly Ranger Charter|Ranger Charter]].

=Current Ranger Leadership=
See [[Firefly Ranger Charter|the section of the Ranger Charter describing year-round leadership roles]] for more details on the responsibilities of these roles.

2026 Co-Leads: Cyan and Dolphin

Additional 2026 Council members:

Additional team leads:

'''Other leadership positions of note:'''

Ops (was Safety) Cluster Leads:

= 2026 Ranger Timeline =
January- Ranger Co-Lead Nomination and Voting

Early February- New Ranger Co-leads Elected and announced

February-Teams formed, team leads determined

March 1 - 2026 Ranger Council Formed

April-May-June: Pre-Event Trainings, Ranger Socials, Safety 3rd

July- Firefly Event!

August- Post Event Debrief

September/October- Off Season Activities and socials

=Join a Ranger Team=
These teams are responsible for the tasks needed to organize and prepare the Firefly Rangers. Teams are described in the [[Firefly Ranger Charter]]. More about specific teams below.

==Who can join a Firefly Ranger Team?==
Any Firefly Ranger (so anyone who has done at least an alpha shift at some point) can join any team. Exceptions will be considered on a case-by-case basis.

You do NOT have to live in the Boston area to be on a team. The vast majority of team tasks are coordinated via email and google docs.

==How do I join a Ranger Team?==
If you have any issues, email [[Mailto:rangers@fireflyartscollective.org|rangers@fireflyartscollective.org]]

This year, we are asking Rangers to add themselves directly to the lists. Once you subscribe, we will share the team documents with you.

'''Training:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-edu.lists.fireflyartscollective.org/

'''Logistics:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-logistics.lists.fireflyartscollective.org/

'''Personnel:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-personnel.lists.fireflyartscollective.org/

'''Social''': https://lists.fireflyartscollective.org/postorius/lists/ranger-social.lists.fireflyartscollective.org/

'''Khaki Coordination''': https://lists.fireflyartscollective.org/postorius/lists/ranger-khaki-coord.lists.fireflyartscollective.org/

'''Communications:''' https://lists.fireflyartscollective.org/postorius/lists/ranger-comm.lists.fireflyartscollective.org/

==What kind of commitment is involved?==
Teams start forming and start working in April to prepare for the July event.

Our goal is that everyone can participate in teams as little or as much as they want, in whichever way they want. You can participate on multiple teams or just on one.

Examples of involvement:

*Help out with a single one-time task such as doing an inventory (Logistics)
*Helping plan a ranger get together (Social)
*Helping update our database as people sign up for and/or take trainings (checking every few days for new sign-ups) (Personnel)
*Become a trainer (Training)

==What are the different Ranger Teams?==

===Education & Training Team===
Responsible for planning & delivering trainings, and developing training materials.

===Personnel Team===
Responsible for database management, shift scheduling, coordination, updating and tracking of Ranger personnel (in Google Drive, and using the new Firefly volunteer system) leading up to Firefly.

===Logistics & Infrastructure Team===
Responsible for procurement, maintenance, storage & set up of all physical Ranger equipment; includes Echelon set-up & training. Coordinates with DWP & Radio Core.

===Communications Team===
Responsible for documentation (primarily this wiki); Communications team lead takes notes at council meetings & makes notes available to Ranger Core. May be asked to help draft announcements.

=== Khaki Coordination Team ===
This new team will focus on recruiting and training Khakis.

===Social Team===
Responsible for recruiting and coordinating social events year round.

Note: the responsibilities of the former Emergency Coordination Team are covered by the council and the Ops leads.)

==What is the Timeline for building the Ranger Teams?==
'''Current timeline, subject to change:'''

*'''Sign up for Teams [follow links, or email]: February 2026'''
*'''Initial team discussions on email lists: February 2026'''
*'''Teams select a lead: March 1'''

==What are the responsibilities of a team lead/member of the ranger council?==
Teams will be asked to select a team lead from among themselves. The team lead will be responsible for making sure that team’s tasks get done, and will become a member of that year’s Firefly Ranger Council.

As a member of the Ranger Council, the team leads will be expected to:

*Respond in a timely manner to email about team task progress, ranger policy making, and voting on exceptions to policies.
*Attend occasional google hangout meetings online (less than once a month)

==Why Ranger Teams?==
Our goal is to create a sustainable leadership structure where responsibilities can be shared and delegated, and everyone can contribute as much or as little as they want.

A little more background: In early 2014, the Rangers underwent a reorganization process. We looked at all the tasks that needed to be done for the Rangers, and grouped them by area. Our general goal for leadership structure is a do-ocracy: we want our ranger leaders to be the ones actually doing the work, hence the Council includes the team leaders.

Read more in the [[Firefly Ranger Charter|Ranger Charter]]

==Still wondering what team(s) to join?==
Here’s a series of questions:

'''Do you want to become a trainer, or help develop training materials*?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-edu.lists.fireflyartscollective.org/ Training & Education team].

'''Do you like the Echelon role, tracking equipment*, setting up HQ, and/or do you want to get involved with radios?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-logistics.lists.fireflyartscollective.org/ Logistics & Infrastructure team].

*The Radio Core (separate from rangers, but we work with them) also looking for help as well, especially with testing radios and equipment. If you are interested, email [[Mailto:radios@fireflyartscollective.org|radios@fireflyartscollective.org]].

'''Do you like to update and modify spreadsheets*, and get to know more about individual rangers?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-personnel.lists.fireflyartscollective.org/ Personnel team].

'''Do you like drafting emails, taking notes, and keeping track of documents*?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-comm.lists.fireflyartscollective.org/ Communications team]

'''Do you like to plan parties and outings, and want to get to know other rangers better?'''

--> If yes, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-social.lists.fireflyartscollective.org/ Social team].

Do you want to recruit and training khakis?

--> If yet, join the [https://lists.fireflyartscollective.org/postorius/lists/ranger-khaki-coord.lists.fireflyartscollective.org/ Khaki Coordination Team]

'''Do you have experience with dealing with emergency situations or ICS and want to help with event responses to emergencies?'''

--> If yes, contact the Ops Cluster lead Aster (aster@fireflyartscollective.org), or email rangers@fireflyartscollective.org.

<nowiki>*</nowiki>We use google drive (including docs and sheets) extensively for documentation. If you don’t have experience that’s fine, it’s easy to learn.

==What if I’m already on a team and want to leave?==
You can leave a team anytime by following the same links above and at the bottom of the teams emails to remove yourself, or you can email rangers@fireflyartscollective.org.

==What if I’m already on a Ranger team and want to stay?==
Excellent! Discussions will be starting soon. You don’t need to do anything.

Get Involved

2025-06-24T17:41:32Z

Dolphin: /* Changes and Highlights for 2024 */ some 2025 updates, but left most of 2024 changes since might still be relevant if didn't ranger in 2024

Thank you for your interest in Rangering this year! We look forward to seeing you at training and rangering together in the woods! If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

'''NOTE: To volunteer for the Firefly Rangers, we ask that you have either attended Firefly a previous year, or that you have experience rangering at other burns.'''

==Ranger Volunteer Form==
Please fill out the [https://forms.gle/QNDq7t6J5EAs1Uod6 2025 Ranger Volunteer Form] This will let you know that you are interested. Included is a list of dates when we offer Ranger training (you can also see list [[Get Involved#Ranger Training Opportunities|below]].)

==Training Overview==
All Firefly Rangers are required to do training every year. We make some changes each year, so please be patient!

In preparation for training, please review the materials in this wiki indicated below for your level of experience.

<nowiki>****</nowiki>TL/DR: Just read [[Welcome to the Firefly Rangers]] ****

'''If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]'''

Trainings in 2024 will be in 3 parts:

1-Intros and Policy & Procedure (P & P) Highlights ''(Anyone Rangering at Firefly should attend)''

2-Basic Ranger training (Policy & Procedure, Basic Skills, Radio)

3-Scenarios

For all trainings, Khaki training will be offered at the same time as Basic Training.

'''"Full basic training"''' covers these parts of this wiki / manual: [[Policies and Procedures Overview|Policy & Procedure]], [[Basic Ranger Skills Overview|Basic Ranger Skills]], and [[Radio Basics]]. All Firefly trainings include all of these. Basic Ranger Skills & Radio Basics are also covered by [http://rangers.burningman.org/training/ Black Rock City Ranger trainings] (offered around the country), although we ask you to review this wiki, including our [[Policies and Procedures Overview|Policy & Procedures]], since many are Firefly-specific.

===Alphas (1st year)===
If this is your first year rangering, you will be an “[[At-Event Ranger Roles|alpha]]." You will need '''full basic training''' (see above).

You must have attended Firefly a previous year, or have rangering experience at another burn (if so, see section on [[Get Involved - 2018|New Experienced Rangers]] below.) If you have any questions, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]
====Choose a Ranger Handle====
If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique (i.e., no one else using it at Firefly this year), radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.

If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@lists.fireflyartscollective.org ranger-personnel@lists.fireflyartscollective.org].
===Returning Rangers (2nd Year)===
If this is your second year rangering, you are a “shiny penny”. You still need '''full basic training.'''

===Returning Rangers (3rd+ Year)===
If you have rangered two or more years, you will need to attend the first (30-45 min) of training, Policy & Procedure Highlights. If you haven’t done full training recently, we ask you to take stay for the rest of the Basic Ranger Training, or you can take [[Intro to Khaki]] (required for KIT & Khaki).

We recommend looking at these these advanced sections (not offered as training in 2024): [[Conflict Resolution]], [[Mentor Guidelines|Mentoring]], [[Advanced Khaki I-Leadership Skills]], [[Advanced Khaki II-Problem Solving]], [[Echelon Shift Guide|Echelon]].
===New Experienced Rangers===
We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. If have not been to Firefly before, we ask that you attend the first (30-45 min) of training, Policy & Procedure Highlights. offered at all our trainings (including onsite.) Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

Please be aware that there are some differences between Firefly and other burns, particularly Burning man.

*Layout. We expect all our rangers to be able to navigate Firefly effectively. Please take some time when you arrive to familiarize yourself with path names, major camps, and different areas/landmarks (eg, the Field, the Pool). You can also take a look at the [https://www.fireflyartscollective.org/firefly/getting-ready/map/ map] ahead of time.
*We are a much smaller event (about 1500 participants), and as such everything is smaller.

*Our ranger council is much smaller and hands-on that the BRC Ranger council
*Echelon at Firefly is stationary at HQ. See [[At-Event Ranger Roles|Echelon]] description.
*We do NOT have law enforcement or Firefighters on site at all times. We have contracted [[Beyond the Rangers: other Firefly Cores & Resources#NorthBeast (EMT & Security)|EMTs & Security]].
*Sanctuary staff do not have substantial training; consider it a space, and a limited resource.
*We use ICS for emergencies, but only require that dirt Rangers know to check in with Khaki or the OOD.
*We have a different Early Arrival process, as well as Exodus. If you have questions, please email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]

==Ranger Training Opportunities==
Complete the [https://docs.google.com/forms/d/e/1FAIpQLSffNYOgT3sjMGXMGq26Ve1yWHHrPk537IfkeZ8wZX2ALrdA3w/viewform 2025 Ranger Training Sign-up Form] to sign up for one of these training dates. You only need to attend one of these. If you have to change your training date or none of these work for you, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]. We strongly suggest attending one of the pre-event trainings, especially in-person for new Rangers, if you are able to.

===Pre-Event Firefly Ranger Training June 2025===

Online, see [https://docs.google.com/forms/d/e/1FAIpQLSffNYOgT3sjMGXMGq26Ve1yWHHrPk537IfkeZ8wZX2ALrdA3w/viewform 2025 Ranger Training Sign-up Form]

=== Black Rock Ranger Trainings ===
Sign up at http://rangers.burningman.org/training/

The Boston area BRR training date has not yet been announced. If you attend BRR training, we ask that you still attend the first part (30-45 minutes) of Firefly Ranger Training (Policy & Procedure Highlights) for Firefly-specific info.

===Onsite Training===
At Firefly (Stage, next to Ranger HQ): Wednesday July 2, 2025, 11AM

We strongly suggest attending one of the pre-event trainings in Cambridge if you are able to, as onsite training is often shortened and intended for out-of-town rangers. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

==Shift sign up==

2025 sign up through volunteer system: https://volunteer.fireflyartscollective.org/team/414 . Once you fill out the 2025 Ranger Volunteer Form, we will update your qualifications to include "Ranger Training 2024" and you can sign up for shifts.

'''New Rangers''' ("ALPHAS"): When you do sign up for shifts, your first shift will be as an “Alpha” ranger, where you walk with a mentor. Subsequent shifts will be regular “dirt” (walking) or "echelon" (stay at HQ) shifts.

Note: any "dirt" shift can be a mentor shift if there are alphas who need mentors, you have rangered at least one year, and you are comfortable mentoring.

See [[At-Event Ranger Roles]] for more details on eligibility for particular roles.

===Graveyard & Late-in-Event Shifts===
If you are able to do any 2am-6am shift, or any shifts from the Bug Burn onwards (Friday night onwards), PLEASE sign up for these shifts! We always have a hard time filling these shifts, and are very grateful to volunteers who take these on. (We also have a special item of swag for rangers who do these shifts.)

==Keep In Touch==
Any rangers who fill out the survey will be added to the [https://lists.fireflyartscollective.org/mailman3/lists/firefly-rangers-allcom.lists.fireflyartscollective.org/ ranger allcom list]; you should also receive an invitation to join our [https://www.facebook.com/groups/fireflyrangers/ Facebook group]. Please keep an eye out for announcements!

There is a Firefly Discord, and a Ranger Channel on that discord. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] to be added.

Have any comments, advice, feedback, suggestions, or experiences you would like to share with Ranger leadership? We now have an ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form] that we will review periodically.

If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

==Changes and Highlights for 2025==
For returning Rangers, notes about what has changed since last year.
===2025 Ranger Council Changes===
Ranger Co-Leads: Quandary & Selkie

Other council members: Roomba, Dolphin & KitKat

See [[Firefly_Ranger_Organization:_History,_Structure,_and_Getting_Involved_Year-Round#Current_Ranger_Leadership|Current Ranger leadership]] for more about the Ranger council.

=== 2025 Changes ===

* Land adjacent is now call "419" (reference to address

=== 2024 Changes ===

* T-shirts will be changing to [https://www.alphabroder.com/prodimg/large/g200_79_p.jpg light (pistachio) green]
* The land is expanding again
* New Satellite Outpost near Upper parking.
** Emergency Call Box on Map.
** New Structure at Upper Parking. Might become a permanent structure in future years.
** Main Objectives:
*** Assist in Safety coverage for the Nuthatch land
*** “Touchstone” for people who need assistance but find themselves far from Ranger HQ (Radio equipped)
*** Rendezvous point for safety vehicles
*** Minor First Aid supplies
** Accessibility dispatch will staff during the day
** Will always have at least a radio - Lock box & mic if left unmanned
* We recommend reading about [[Beyond the Rangers: other Firefly Cores & Resources|other cores]]:
** Three levels of [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|first aid]]:
*** Self-service supplies in two locations (near Ranger HQ & Satellite Outpost;
*** First Aid volunteers (mobile)
*** Professional Medical (Northbeast) (near Ranger HQ)
** [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary|Sanctuary]] is now in the Service cluster, not ops / safety; volunteers have less training than some previous years.
** Fire core volunteers are not always available to put out routine [[Other Situation-Specific Procedures#Unattended Fire|unattended fires]]; rangers have been asked to keep an eye out, same as any participants.
** New [[Beyond the Rangers: other Firefly Cores & Resources#Department of Mutant Vehicles (DMV)|DMV core]] approves art cars before the event.
** Burn Perimeter is its own core now.
* Training changes:
** We added a short quick read page: [[Welcome to the Firefly Rangers]]
** We are reorganizing the ranger training to have a much policy & procedure highlights part, a designated scenario part, and will be expecting all volunteer to look at the wiki before training.
** We will provide more in-depth training than 2023.
* We will try to accommodate volunteers with limited mobility who want to volunteer for Echelon by scheduling low-mobility alpha shifts on a case-by-case basis (email rangers@fireflyartscollective.org for more details)
* New ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form].
* Radios: We will have a repeater, but only on Ch 1 (Info / Rangers) and Ch 16 (Medical). Non-repeater channels will not reach all areas of new land.

<center>Continue on to the next page: [[At-Event Ranger Roles]]

Get Involved

2025-06-24T17:38:53Z

Dolphin: /* Ranger Volunteer Form */ train dates etc update

Thank you for your interest in Rangering this year! We look forward to seeing you at training and rangering together in the woods! If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

'''NOTE: To volunteer for the Firefly Rangers, we ask that you have either attended Firefly a previous year, or that you have experience rangering at other burns.'''

==Ranger Volunteer Form==
Please fill out the [https://forms.gle/QNDq7t6J5EAs1Uod6 2025 Ranger Volunteer Form] This will let you know that you are interested. Included is a list of dates when we offer Ranger training (you can also see list [[Get Involved#Ranger Training Opportunities|below]].)

==Training Overview==
All Firefly Rangers are required to do training every year. We make some changes each year, so please be patient!

In preparation for training, please review the materials in this wiki indicated below for your level of experience.

<nowiki>****</nowiki>TL/DR: Just read [[Welcome to the Firefly Rangers]] ****

'''If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]'''

Trainings in 2024 will be in 3 parts:

1-Intros and Policy & Procedure (P & P) Highlights ''(Anyone Rangering at Firefly should attend)''

2-Basic Ranger training (Policy & Procedure, Basic Skills, Radio)

3-Scenarios

For all trainings, Khaki training will be offered at the same time as Basic Training.

'''"Full basic training"''' covers these parts of this wiki / manual: [[Policies and Procedures Overview|Policy & Procedure]], [[Basic Ranger Skills Overview|Basic Ranger Skills]], and [[Radio Basics]]. All Firefly trainings include all of these. Basic Ranger Skills & Radio Basics are also covered by [http://rangers.burningman.org/training/ Black Rock City Ranger trainings] (offered around the country), although we ask you to review this wiki, including our [[Policies and Procedures Overview|Policy & Procedures]], since many are Firefly-specific.

===Alphas (1st year)===
If this is your first year rangering, you will be an “[[At-Event Ranger Roles|alpha]]." You will need '''full basic training''' (see above).

You must have attended Firefly a previous year, or have rangering experience at another burn (if so, see section on [[Get Involved - 2018|New Experienced Rangers]] below.) If you have any questions, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]
====Choose a Ranger Handle====
If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique (i.e., no one else using it at Firefly this year), radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.

If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@lists.fireflyartscollective.org ranger-personnel@lists.fireflyartscollective.org].
===Returning Rangers (2nd Year)===
If this is your second year rangering, you are a “shiny penny”. You still need '''full basic training.'''

===Returning Rangers (3rd+ Year)===
If you have rangered two or more years, you will need to attend the first (30-45 min) of training, Policy & Procedure Highlights. If you haven’t done full training recently, we ask you to take stay for the rest of the Basic Ranger Training, or you can take [[Intro to Khaki]] (required for KIT & Khaki).

We recommend looking at these these advanced sections (not offered as training in 2024): [[Conflict Resolution]], [[Mentor Guidelines|Mentoring]], [[Advanced Khaki I-Leadership Skills]], [[Advanced Khaki II-Problem Solving]], [[Echelon Shift Guide|Echelon]].
===New Experienced Rangers===
We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. If have not been to Firefly before, we ask that you attend the first (30-45 min) of training, Policy & Procedure Highlights. offered at all our trainings (including onsite.) Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

Please be aware that there are some differences between Firefly and other burns, particularly Burning man.

*Layout. We expect all our rangers to be able to navigate Firefly effectively. Please take some time when you arrive to familiarize yourself with path names, major camps, and different areas/landmarks (eg, the Field, the Pool). You can also take a look at the [https://www.fireflyartscollective.org/firefly/getting-ready/map/ map] ahead of time.
*We are a much smaller event (about 1500 participants), and as such everything is smaller.

*Our ranger council is much smaller and hands-on that the BRC Ranger council
*Echelon at Firefly is stationary at HQ. See [[At-Event Ranger Roles|Echelon]] description.
*We do NOT have law enforcement or Firefighters on site at all times. We have contracted [[Beyond the Rangers: other Firefly Cores & Resources#NorthBeast (EMT & Security)|EMTs & Security]].
*Sanctuary staff do not have substantial training; consider it a space, and a limited resource.
*We use ICS for emergencies, but only require that dirt Rangers know to check in with Khaki or the OOD.
*We have a different Early Arrival process, as well as Exodus. If you have questions, please email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]

==Ranger Training Opportunities==
Complete the [https://docs.google.com/forms/d/e/1FAIpQLSffNYOgT3sjMGXMGq26Ve1yWHHrPk537IfkeZ8wZX2ALrdA3w/viewform 2025 Ranger Training Sign-up Form] to sign up for one of these training dates. You only need to attend one of these. If you have to change your training date or none of these work for you, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]. We strongly suggest attending one of the pre-event trainings, especially in-person for new Rangers, if you are able to.

===Pre-Event Firefly Ranger Training June 2025===

Online, see [https://docs.google.com/forms/d/e/1FAIpQLSffNYOgT3sjMGXMGq26Ve1yWHHrPk537IfkeZ8wZX2ALrdA3w/viewform 2025 Ranger Training Sign-up Form]

=== Black Rock Ranger Trainings ===
Sign up at http://rangers.burningman.org/training/

The Boston area BRR training date has not yet been announced. If you attend BRR training, we ask that you still attend the first part (30-45 minutes) of Firefly Ranger Training (Policy & Procedure Highlights) for Firefly-specific info.

===Onsite Training===
At Firefly (Stage, next to Ranger HQ): Wednesday July 2, 2025, 11AM

We strongly suggest attending one of the pre-event trainings in Cambridge if you are able to, as onsite training is often shortened and intended for out-of-town rangers. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

==Shift sign up==

2025 sign up through volunteer system: https://volunteer.fireflyartscollective.org/team/414 . Once you fill out the 2025 Ranger Volunteer Form, we will update your qualifications to include "Ranger Training 2024" and you can sign up for shifts.

'''New Rangers''' ("ALPHAS"): When you do sign up for shifts, your first shift will be as an “Alpha” ranger, where you walk with a mentor. Subsequent shifts will be regular “dirt” (walking) or "echelon" (stay at HQ) shifts.

Note: any "dirt" shift can be a mentor shift if there are alphas who need mentors, you have rangered at least one year, and you are comfortable mentoring.

See [[At-Event Ranger Roles]] for more details on eligibility for particular roles.

===Graveyard & Late-in-Event Shifts===
If you are able to do any 2am-6am shift, or any shifts from the Bug Burn onwards (Friday night onwards), PLEASE sign up for these shifts! We always have a hard time filling these shifts, and are very grateful to volunteers who take these on. (We also have a special item of swag for rangers who do these shifts.)

==Keep In Touch==
Any rangers who fill out the survey will be added to the [https://lists.fireflyartscollective.org/mailman3/lists/firefly-rangers-allcom.lists.fireflyartscollective.org/ ranger allcom list]; you should also receive an invitation to join our [https://www.facebook.com/groups/fireflyrangers/ Facebook group]. Please keep an eye out for announcements!

There is a Firefly Discord, and a Ranger Channel on that discord. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] to be added.

Have any comments, advice, feedback, suggestions, or experiences you would like to share with Ranger leadership? We now have an ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form] that we will review periodically.

If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

==Changes and Highlights for 2024==
For returning Rangers, notes about what has changed since last year.
===2024 Ranger Council Changes===
Ranger Co-Leads: Roomba & Dolphin

Other council members: KT, Tall German, KitKat

See [[Firefly_Ranger_Organization:_History,_Structure,_and_Getting_Involved_Year-Round#Current_Ranger_Leadership|Current Ranger leadership]] for more about the Ranger council.

=== 2024 Changes ===

* T-shirts will be changing to [https://www.alphabroder.com/prodimg/large/g200_79_p.jpg light (pistachio) green]
* The land is expanding again (property is called NutHatch)
* New Satellite Outpost near Upper parking.
** Emergency Call Box on Map.
** New Structure at Upper Parking. Might become a permanent structure in future years.
** Main Objectives:
*** Assist in Safety coverage for the Nuthatch land
*** “Touchstone” for people who need assistance but find themselves far from Ranger HQ (Radio equipped)
*** Rendezvous point for safety vehicles
*** Minor First Aid supplies
** Accessibility dispatch will staff during the day
** Will always have at least a radio - Lock box & mic if left unmanned
* We recommend reading about [[Beyond the Rangers: other Firefly Cores & Resources|other cores]]:
** Three levels of [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|first aid]]:
*** Self-service supplies in two locations (near Ranger HQ & Satellite Outpost;
*** First Aid volunteers (mobile)
*** Professional Medical (Northbeast) (near Ranger HQ)
** [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary|Sanctuary]] is now in the Service cluster, not ops / safety; volunteers have less training than some previous years.
** Fire core volunteers are not always available to put out routine [[Other Situation-Specific Procedures#Unattended Fire|unattended fires]]; rangers have been asked to keep an eye out, same as any participants.
** New [[Beyond the Rangers: other Firefly Cores & Resources#Department of Mutant Vehicles (DMV)|DMV core]] approves art cars before the event.
** Burn Perimeter is its own core now.
* Training changes:
** We added a short quick read page: [[Welcome to the Firefly Rangers]]
** We are reorganizing the ranger training to have a much policy & procedure highlights part, a designated scenario part, and will be expecting all volunteer to look at the wiki before training.
** We will provide more in-depth training than 2023.
* We will try to accommodate volunteers with limited mobility who want to volunteer for Echelon by scheduling low-mobility alpha shifts on a case-by-case basis (email rangers@fireflyartscollective.org for more details)
* New ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form].
* Radios: We will have a repeater, but only on Ch 1 (Info / Rangers) and Ch 16 (Medical). Non-repeater channels will not reach all areas of new land.

<center>Continue on to the next page: [[At-Event Ranger Roles]]

Get Involved

2025-06-24T17:32:09Z

Dolphin: /* Ranger Volunteer Form */ update volunteer form

Thank you for your interest in Rangering this year! We look forward to seeing you at training and rangering together in the woods! If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

'''NOTE: To volunteer for the Firefly Rangers, we ask that you have either attended Firefly a previous year, or that you have experience rangering at other burns.'''

==Ranger Volunteer Form==
Please fill out the [https://forms.gle/QNDq7t6J5EAs1Uod6 2025 Ranger Volunteer Form] This will let you know that you are interested. Included is a list of dates when we offer Ranger training (you can also see list [[Get Involved#Ranger Training Opportunities|below]].)

==Training Overview==
All Firefly Rangers are required to do training every year. We make some changes each year, so please be patient!

In preparation for training, please review the materials in this wiki indicated below for your level of experience.

<nowiki>****</nowiki>TL/DR: Just read [[Welcome to the Firefly Rangers]] ****

'''If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]'''

Trainings in 2024 will be in 3 parts:

1-Intros and Policy & Procedure (P & P) Highlights ''(Anyone Rangering at Firefly should attend)''

2-Basic Ranger training (Policy & Procedure, Basic Skills, Radio)

3-Scenarios

For all trainings, Khaki training will be offered at the same time as Basic Training.

'''"Full basic training"''' covers these parts of this wiki / manual: [[Policies and Procedures Overview|Policy & Procedure]], [[Basic Ranger Skills Overview|Basic Ranger Skills]], and [[Radio Basics]]. All Firefly trainings include all of these. Basic Ranger Skills & Radio Basics are also covered by [http://rangers.burningman.org/training/ Black Rock City Ranger trainings] (offered around the country), although we ask you to review this wiki, including our [[Policies and Procedures Overview|Policy & Procedures]], since many are Firefly-specific.

===Alphas (1st year)===
If this is your first year rangering, you will be an “[[At-Event Ranger Roles|alpha]]." You will need '''full basic training''' (see above).

You must have attended Firefly a previous year, or have rangering experience at another burn (if so, see section on [[Get Involved - 2018|New Experienced Rangers]] below.) If you have any questions, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]
====Choose a Ranger Handle====
If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique (i.e., no one else using it at Firefly this year), radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.

If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@lists.fireflyartscollective.org ranger-personnel@lists.fireflyartscollective.org].
===Returning Rangers (2nd Year)===
If this is your second year rangering, you are a “shiny penny”. You still need '''full basic training.'''

===Returning Rangers (3rd+ Year)===
If you have rangered two or more years, you will need to attend the first (30-45 min) of training, Policy & Procedure Highlights. If you haven’t done full training recently, we ask you to take stay for the rest of the Basic Ranger Training, or you can take [[Intro to Khaki]] (required for KIT & Khaki).

We recommend looking at these these advanced sections (not offered as training in 2024): [[Conflict Resolution]], [[Mentor Guidelines|Mentoring]], [[Advanced Khaki I-Leadership Skills]], [[Advanced Khaki II-Problem Solving]], [[Echelon Shift Guide|Echelon]].
===New Experienced Rangers===
We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. If have not been to Firefly before, we ask that you attend the first (30-45 min) of training, Policy & Procedure Highlights. offered at all our trainings (including onsite.) Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

Please be aware that there are some differences between Firefly and other burns, particularly Burning man.

*Layout. We expect all our rangers to be able to navigate Firefly effectively. Please take some time when you arrive to familiarize yourself with path names, major camps, and different areas/landmarks (eg, the Field, the Pool). You can also take a look at the [https://www.fireflyartscollective.org/firefly/getting-ready/map/ map] ahead of time.
*We are a much smaller event (about 1500 participants), and as such everything is smaller.

*Our ranger council is much smaller and hands-on that the BRC Ranger council
*Echelon at Firefly is stationary at HQ. See [[At-Event Ranger Roles|Echelon]] description.
*We do NOT have law enforcement or Firefighters on site at all times. We have contracted [[Beyond the Rangers: other Firefly Cores & Resources#NorthBeast (EMT & Security)|EMTs & Security]].
*Sanctuary staff do not have substantial training; consider it a space, and a limited resource.
*We use ICS for emergencies, but only require that dirt Rangers know to check in with Khaki or the OOD.
*We have a different Early Arrival process, as well as Exodus. If you have questions, please email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]

==Ranger Training Opportunities==
Complete the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] to sign up for one of these training dates. You only need to attend one of these. If you have to change your training date or none of these work for you, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]. We strongly suggest attending one of the pre-event trainings, especially in-person for new Rangers, if you are able to.

===Pre-Event Firefly Ranger Training June 2024===

Online (Zoom): Wednesday June 5, 2024, 7PM

In person (MIT): Tuesday June 11, 2024, 6:30PM

In person (Northeastern University): Thursday June 20, 2024, 6:30PM

Online (Zoom): Wednesday June 26, 2024, 7PM

=== Black Rock Ranger Trainings ===
Sign up at http://rangers.burningman.org/training/

The Boston area BRR training date has not yet been announced. If you attend BRR training, we ask that you still attend the first part (30-45 minutes) of Firefly Ranger Training (Policy & Procedure Highlights) for Firefly-specific info.

===Onsite Training===
At Firefly (Ranger HQ): Wednesday July 3, 2024, 2PM

We strongly suggest attending one of the pre-event trainings in Cambridge if you are able to, as onsite training is often shortened and intended for out-of-town rangers. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

==Shift sign up==

2024 sign up through volunteer system: https://volunteer.fireflyartscollective.org/team/384 . Once you fill out the 2024 Ranger Volunteer Form, we will update your qualifications to include "Ranger Training 2024" and you can sign up for shifts. Shift sign up will begin on Tuesday, May 28, 2024 at noon.

'''New Rangers''' ("ALPHAS"): When you do sign up for shifts, your first shift will be as an “Alpha” ranger, where you walk with a mentor. Subsequent shifts will be regular “dirt” (walking) or "echelon" (stay at HQ) shifts.

Note: any "dirt" shift can be a mentor shift if there are alphas who need mentors, you have rangered at least one year, and you are comfortable mentoring.

See [[At-Event Ranger Roles]] for more details on eligibility for particular roles.

===Graveyard & Late-in-Event Shifts===
If you are able to do any 2am-6am shift, or any shifts from the Bug Burn onwards (Friday night onwards), PLEASE sign up for these shifts! We always have a hard time filling these shifts, and are very grateful to volunteers who take these on. (We also have a special item of swag for rangers who do these shifts.)

==Keep In Touch==
Any rangers who fill out the survey will be added to the [https://lists.fireflyartscollective.org/mailman3/lists/firefly-rangers-allcom.lists.fireflyartscollective.org/ ranger allcom list]; you should also receive an invitation to join our [https://www.facebook.com/groups/fireflyrangers/ Facebook group]. Please keep an eye out for announcements!

There is a Firefly Discord, and a Ranger Channel on that discord. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] to be added.

Have any comments, advice, feedback, suggestions, or experiences you would like to share with Ranger leadership? We now have an ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form] that we will review periodically.

If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

==Changes and Highlights for 2024==
For returning Rangers, notes about what has changed since last year.
===2024 Ranger Council Changes===
Ranger Co-Leads: Roomba & Dolphin

Other council members: KT, Tall German, KitKat

See [[Firefly_Ranger_Organization:_History,_Structure,_and_Getting_Involved_Year-Round#Current_Ranger_Leadership|Current Ranger leadership]] for more about the Ranger council.

=== 2024 Changes ===

* T-shirts will be changing to [https://www.alphabroder.com/prodimg/large/g200_79_p.jpg light (pistachio) green]
* The land is expanding again (property is called NutHatch)
* New Satellite Outpost near Upper parking.
** Emergency Call Box on Map.
** New Structure at Upper Parking. Might become a permanent structure in future years.
** Main Objectives:
*** Assist in Safety coverage for the Nuthatch land
*** “Touchstone” for people who need assistance but find themselves far from Ranger HQ (Radio equipped)
*** Rendezvous point for safety vehicles
*** Minor First Aid supplies
** Accessibility dispatch will staff during the day
** Will always have at least a radio - Lock box & mic if left unmanned
* We recommend reading about [[Beyond the Rangers: other Firefly Cores & Resources|other cores]]:
** Three levels of [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|first aid]]:
*** Self-service supplies in two locations (near Ranger HQ & Satellite Outpost;
*** First Aid volunteers (mobile)
*** Professional Medical (Northbeast) (near Ranger HQ)
** [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary|Sanctuary]] is now in the Service cluster, not ops / safety; volunteers have less training than some previous years.
** Fire core volunteers are not always available to put out routine [[Other Situation-Specific Procedures#Unattended Fire|unattended fires]]; rangers have been asked to keep an eye out, same as any participants.
** New [[Beyond the Rangers: other Firefly Cores & Resources#Department of Mutant Vehicles (DMV)|DMV core]] approves art cars before the event.
** Burn Perimeter is its own core now.
* Training changes:
** We added a short quick read page: [[Welcome to the Firefly Rangers]]
** We are reorganizing the ranger training to have a much policy & procedure highlights part, a designated scenario part, and will be expecting all volunteer to look at the wiki before training.
** We will provide more in-depth training than 2023.
* We will try to accommodate volunteers with limited mobility who want to volunteer for Echelon by scheduling low-mobility alpha shifts on a case-by-case basis (email rangers@fireflyartscollective.org for more details)
* New ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form].
* Radios: We will have a repeater, but only on Ch 1 (Info / Rangers) and Ch 16 (Medical). Non-repeater channels will not reach all areas of new land.

<center>Continue on to the next page: [[At-Event Ranger Roles]]

Get Involved

2024-07-01T11:42:38Z

Dolphin: /* 2024 Changes */

Thank you for your interest in Rangering this year! We look forward to seeing you at training and rangering together in the woods! If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

'''NOTE: To volunteer for the Firefly Rangers, we ask that you have either attended Firefly a previous year, or that you have experience rangering at other burns.'''

==Ranger Volunteer Form==
Please fill out the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] This will let you know that you are interested. Included is a list of dates when we offer Ranger training (you can also see list [[Get Involved#Ranger Training Opportunities|below]].)

==Training Overview==
All Firefly Rangers are required to do training every year. We make some changes each year, so please be patient!

In preparation for training, please review the materials in this wiki indicated below for your level of experience.

<nowiki>****</nowiki>TL/DR: Just read [[Welcome to the Firefly Rangers]] ****

'''If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]'''

Trainings in 2024 will be in 3 parts:

1-Intros and Policy & Procedure (P & P) Highlights ''(Anyone Rangering at Firefly should attend)''

2-Basic Ranger training (Policy & Procedure, Basic Skills, Radio)

3-Scenarios

For all trainings, Khaki training will be offered at the same time as Basic Training.

'''"Full basic training"''' covers these parts of this wiki / manual: [[Policies and Procedures Overview|Policy & Procedure]], [[Basic Ranger Skills Overview|Basic Ranger Skills]], and [[Radio Basics]]. All Firefly trainings include all of these. Basic Ranger Skills & Radio Basics are also covered by [http://rangers.burningman.org/training/ Black Rock City Ranger trainings] (offered around the country), although we ask you to review this wiki, including our [[Policies and Procedures Overview|Policy & Procedures]], since many are Firefly-specific.

===Alphas (1st year)===
If this is your first year rangering, you will be an “[[At-Event Ranger Roles|alpha]]." You will need '''full basic training''' (see above).

You must have attended Firefly a previous year, or have rangering experience at another burn (if so, see section on [[Get Involved - 2018|New Experienced Rangers]] below.) If you have any questions, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]
====Choose a Ranger Handle====
If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique (i.e., no one else using it at Firefly this year), radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.

If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@lists.fireflyartscollective.org ranger-personnel@lists.fireflyartscollective.org].
===Returning Rangers (2nd Year)===
If this is your second year rangering, you are a “shiny penny”. You still need '''full basic training.'''

===Returning Rangers (3rd+ Year)===
If you have rangered two or more years, you will need to attend the first (30-45 min) of training, Policy & Procedure Highlights. If you haven’t done full training recently, we ask you to take stay for the rest of the Basic Ranger Training, or you can take [[Intro to Khaki]] (required for KIT & Khaki).

We recommend looking at these these advanced sections (not offered as training in 2024): [[Conflict Resolution]], [[Mentor Guidelines|Mentoring]], [[Advanced Khaki I-Leadership Skills]], [[Advanced Khaki II-Problem Solving]], [[Echelon Shift Guide|Echelon]].
===New Experienced Rangers===
We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. If have not been to Firefly before, we ask that you attend the first (30-45 min) of training, Policy & Procedure Highlights. offered at all our trainings (including onsite.) Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

Please be aware that there are some differences between Firefly and other burns, particularly Burning man.

*Layout. We expect all our rangers to be able to navigate Firefly effectively. Please take some time when you arrive to familiarize yourself with path names, major camps, and different areas/landmarks (eg, the Field, the Pool). You can also take a look at the [https://www.fireflyartscollective.org/firefly/getting-ready/map/ map] ahead of time.
*We are a much smaller event (about 1500 participants), and as such everything is smaller.

*Our ranger council is much smaller and hands-on that the BRC Ranger council
*Echelon at Firefly is stationary at HQ. See [[At-Event Ranger Roles|Echelon]] description.
*We do NOT have law enforcement or Firefighters on site at all times. We have contracted [[Beyond the Rangers: other Firefly Cores & Resources#NorthBeast (EMT & Security)|EMTs & Security]].
*Sanctuary staff do not have substantial training; consider it a space, and a limited resource.
*We use ICS for emergencies, but only require that dirt Rangers know to check in with Khaki or the OOD.
*We have a different Early Arrival process, as well as Exodus. If you have questions, please email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]

==Ranger Training Opportunities==
Complete the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] to sign up for one of these training dates. You only need to attend one of these. If you have to change your training date or none of these work for you, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]. We strongly suggest attending one of the pre-event trainings, especially in-person for new Rangers, if you are able to.

===Pre-Event Firefly Ranger Training June 2024===

Online (Zoom): Wednesday June 5, 2024, 7PM

In person (MIT): Tuesday June 11, 2024, 6:30PM

In person (Northeastern University): Thursday June 20, 2024, 6:30PM

Online (Zoom): Wednesday June 26, 2024, 7PM

=== Black Rock Ranger Trainings ===
Sign up at http://rangers.burningman.org/training/

The Boston area BRR training date has not yet been announced. If you attend BRR training, we ask that you still attend the first part (30-45 minutes) of Firefly Ranger Training (Policy & Procedure Highlights) for Firefly-specific info.

===Onsite Training===
At Firefly (Ranger HQ): Wednesday July 3, 2024, 2PM

We strongly suggest attending one of the pre-event trainings in Cambridge if you are able to, as onsite training is often shortened and intended for out-of-town rangers. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

==Shift sign up==

2024 sign up through volunteer system: https://volunteer.fireflyartscollective.org/team/384 . Once you fill out the 2024 Ranger Volunteer Form, we will update your qualifications to include "Ranger Training 2024" and you can sign up for shifts. Shift sign up will begin on Tuesday, May 28, 2024 at noon.

'''New Rangers''' ("ALPHAS"): When you do sign up for shifts, your first shift will be as an “Alpha” ranger, where you walk with a mentor. Subsequent shifts will be regular “dirt” (walking) or "echelon" (stay at HQ) shifts.

Note: any "dirt" shift can be a mentor shift if there are alphas who need mentors, you have rangered at least one year, and you are comfortable mentoring.

See [[At-Event Ranger Roles]] for more details on eligibility for particular roles.

===Graveyard & Late-in-Event Shifts===
If you are able to do any 2am-6am shift, or any shifts from the Bug Burn onwards (Friday night onwards), PLEASE sign up for these shifts! We always have a hard time filling these shifts, and are very grateful to volunteers who take these on. (We also have a special item of swag for rangers who do these shifts.)

==Keep In Touch==
Any rangers who fill out the survey will be added to the [https://lists.fireflyartscollective.org/mailman3/lists/firefly-rangers-allcom.lists.fireflyartscollective.org/ ranger allcom list]; you should also receive an invitation to join our [https://www.facebook.com/groups/fireflyrangers/ Facebook group]. Please keep an eye out for announcements!

There is a Firefly Discord, and a Ranger Channel on that discord. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] to be added.

Have any comments, advice, feedback, suggestions, or experiences you would like to share with Ranger leadership? We now have an ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form] that we will review periodically.

If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

==Changes and Highlights for 2024==
For returning Rangers, notes about what has changed since last year.
===2024 Ranger Council Changes===
Ranger Co-Leads: Roomba & Dolphin

Other council members: KT, Tall German, KitKat

See [[Firefly_Ranger_Organization:_History,_Structure,_and_Getting_Involved_Year-Round#Current_Ranger_Leadership|Current Ranger leadership]] for more about the Ranger council.

=== 2024 Changes ===

* T-shirts will be changing to [https://www.alphabroder.com/prodimg/large/g200_79_p.jpg light (pistachio) green]
* The land is expanding again (property is called NutHatch)
* New Satellite Outpost near Upper parking.
** Emergency Call Box on Map.
** New Structure at Upper Parking. Might become a permanent structure in future years.
** Main Objectives:
*** Assist in Safety coverage for the Nuthatch land
*** “Touchstone” for people who need assistance but find themselves far from Ranger HQ (Radio equipped)
*** Rendezvous point for safety vehicles
*** Minor First Aid supplies
** Accessibility dispatch will staff during the day
** Will always have at least a radio - Lock box & mic if left unmanned
* We recommend reading about [[Beyond the Rangers: other Firefly Cores & Resources|other cores]]:
** Three levels of [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|first aid]]:
*** Self-service supplies in two locations (near Ranger HQ & Satellite Outpost;
*** First Aid volunteers (mobile)
*** Professional Medical (Northbeast) (near Ranger HQ)
** [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary|Sanctuary]] is now in the Service cluster, not ops / safety; volunteers have less training than some previous years.
** Fire core volunteers are not always available to put out routine [[Other Situation-Specific Procedures#Unattended Fire|unattended fires]]; rangers have been asked to keep an eye out, same as any participants.
** New [[Beyond the Rangers: other Firefly Cores & Resources#Department of Mutant Vehicles (DMV)|DMV core]] approves art cars before the event.
** Burn Perimeter is its own core now.
* Training changes:
** We added a short quick read page: [[Welcome to the Firefly Rangers]]
** We are reorganizing the ranger training to have a much policy & procedure highlights part, a designated scenario part, and will be expecting all volunteer to look at the wiki before training.
** We will provide more in-depth training than 2023.
* We will try to accommodate volunteers with limited mobility who want to volunteer for Echelon by scheduling low-mobility alpha shifts on a case-by-case basis (email rangers@fireflyartscollective.org for more details)
* New ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form].
* Radios: We will have a repeater, but only on Ch 1 (Info / Rangers) and Ch 16 (Medical). Non-repeater channels will not reach all areas of new land.

<center>Continue on to the next page: [[At-Event Ranger Roles]]

Intro to Khaki

2024-07-01T01:07:36Z

Dolphin: /* Shift Start */

Intro to Khaki is designed to introduce you to the role of Ranger Dispatch or Khaki. After this training you will be able to identify the basics of what Khaki is and does. This training is designed for Rangers with 2+ years experience and an interest in learning about this volunteer role. This is a required training for anyone wanting to KIT or Khaki.

= Khaki Main Functions: =
Khaki serves all on shifts as the Ranger dispatch. Khaki is always available as a resource to all Rangers on duty and acts as a liaison to other cores and the Firefly Board during that shift.

== Both Primary Event Dispatch and Ranger Shift Supervisor ==

=== Primary Event Dispatch ===

* Receives and transmits info to coordinate operations of volunteers & resources (Rangers & other cores)
* Primary conduit for connecting participants with community resources
* Maintains Event log

=== Ranger Shift Supervisor ===

* Directs and tracks rangers
* Offers guidance, advice, resources
* Supervises training
* Acts as a Ranger at HQ

== What is the experience of being Khaki? ==

* You are usually at Ranger HQ, often with KIT and/or Echelon
* Participants and volunteers come to you with questions, problems, complaints, needs
* Often many things happening at once
* Multiple responsibilities to balance
* You get to be the eye of calm in the storm of Firefly
* And usually there is also time to chill, socialize, and/or relax

== What is Taking Calls as Khaki Like? ==
* Talks a lot on the radio
* Maintains communication with Dirt Rangers
* Act as a liaison or relay between departments
* Maintain a detailed incident log (Ranger Log)

== What is Khaki’s role Incident Response? ==
* Monitors emergency cell phone
* Assess situations as they arise to determine if OOD, Board, First Aid, Medical (NorthBeast EMT), Sanctuary, DPW, Fire or other core assistance is needed
* Assess situations as they arise to determine if ICS should be enacted
* In ICS- Khaki serves as Planning and Logistics, Operations Lead or Ranger Operations Lead if needed by IC
Khaki Responsibilities as Event Dispatch / “Info”

== Khaki Responsibilities as Event Dispatch / “Info” ==
* Radio Communication
** Monitor & Respond on Info (Ch 1)
** Direct callers to other channels or locations
** Pass on information
** Request resources to locations
* Emergency Cell Phone numbers
** 802-FIRE-BUG rings Ranger phone, and OOD phone as backup
** Can have Echelon monitor at your discretion
* In-person interactions at HQ
* Liaison to other cores (OOD), board, Medical
* Coordinates Incident Response
* Event Log
** Not just for rangers, the khaki log is the primary tracking document for all event incidents and will be referenced during and after the event

== Khaki Responsibilities as Ranger Shift Lead ==

* Track & direct rangers on shift
* Support & guide rangers
* Supervise training process
* Offer advice & resources as handle issues
* Communication via radio or face-to-face
* Update Khaki log
* Update incoming Khaki of incidents and other important information

= Ranger Shift Supervision Duties in Detail =

=== Pre Shift ===
* Arrive 15-30 minutes before the end of the previous shift.
* Meet with previous Khaki and debrief- look through the Ranger Log and get caught up.
* Update the Ranger Log and white board if needed:
* OnComm info: OOD, Board, Medical (NorthBeast EMT), First Aid, Sanctuary, etc.
* Weather: Forecast for day/shift

=== Shift Start ===
* Announce change in Khaki over the radio--especially since change is now mid-shift
* Meet and greet your Rangers 15 minutes before their shift starts
* Note any special skills or assets (e.g. experience with distressed participants, Sanctuary, First Aid, Fire)
* Note any preferences or needs
* Make sure your Rangers are prepared for shift dressed appropriately and hydrated
* Pair up Rangers
* Assign Dirt Rangers to specific locations and cover all parts of the event (e.g. gate/greeters, lower parking, upper parking, forest)
* Write down all notes, Ranger names, skills, assets, and Ranger location assignment
* Give a quick shift briefing and pep talk before sending Rangers on their way
* Dispatch your Rangers to their assigned zones

IMPORTANT: All Rangers need be informed of any issues they should be on the lookout for or expected events while on shift as part of shift briefing.

Shift Start Tips:

* Pair up alphas with more experienced Rangers.
* If left with an odd number send 3 out together or keep one to assist Khaki.

=== During Shift ===
* Move your Rangers around by assigning different locations
* Change up Ranger partners
* Check in every hour or so if you don’t hear from your Rangers
* Talk to your Rangers find out how they are doing
* Stay flexible but know where your Rangers are
* You can roam if you have a partner and Echelon is at HQ. Bring the Khaki phone with you.

During Shift Tips:

* Support your Rangers by guiding them and keeping them engaged while allowing them to practice their art. You are not the "boss", you are the guide. You encourage, care for, and watch over. You let them handle as much as they can. They are not working for YOU, you are there for them.
* A great way to check in with your Rangers is to change up their zone, request a specific task or ask them to check out a location. This allows you to discover what they are up to while not dictating their every move.

=== Shift End ===
* Call your Rangers in from their assigned zones
* Debrief with each Ranger and write in the Ranger Log anything important
* Thank each Ranger volunteer
* Brief incoming Khaki and give them the Ranger Log to review

Shift End Tips

Encourage your Rangers to decompress properly after a difficult shift by taking off their shirt and and seeking khaki or senior ranger to talk to.

= Taking Calls As Khaki in Detail: =
Khakis receive calls about everything! You are not expected to know everything however you do have to respond to every call with respect. No yelling, no laughing with disrespect. Support your Rangers and everyone else On Comm.

Khaki Call Tips

Know how to find information

Know your resources

Know departments and department leads

=== Radio Demeanor ===
* Stay calm on the radio, it can affect the whole tone of the shift
* Until you have quite a bit of experience as a shift lead, stick to a very calm and minimal radio presence, focus on operational issues
* Your attitude, (good or bad) will infect and affect, your Rangers.
* If need be, put on a show of enthusiasm, be a cheerleader.
* If you are stressed or worried, or detached, so will they be.
* If you make a call to the ONCALL or WAKE channel, ask them to switch to a different channel (eg, Ch1 or an open channel)
<nowiki>*</nowiki>IMPORTANT: Remember every Ranger and other department On Comm is listening to you.

=== Face to Face ===
Rangers may request a face-to-face in non-emergency situations when they do not want or know how to explain a situation over the radio.
* Check with your Ranger to be sure the situation is a non-emergency
* Arrange to meet your Ranger wherever it is appropriate.
* Be sure that HQ & Khaki shift duties are covered by KIT/Ass Khaki or Echelon
* Do not leave HQ empty ever unless there is imminent danger for staying.

=== Why Log Information ===
* To track the progress of an incident
* To provide a memory aid of what happened and which incidents are still open
* In the event of legal proceedings stemming from an incident
* This log is used by Firefly Leadership as a reference / resource during and after the event

=== What to Log ===
* Log both Radio calls and non-call incidents.
* Time, Location, Rangers involved, Description, Resolved
* Not every incident needs to be logged. Just the important ones.

How to Log
* Please use initials or handle; not real names. Include physical descriptions, gender & approximate age.
* Legible handwriting is important
* Please use a Concise Narrative to write a succinct report. Information on Concise Narrative can be found [https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit here].

<nowiki>*</nowiki>IMPORTANT: Respect Confidentiality- Please do not write any sensitive information which would be included in a Conduct Committee form in the log. Please use the ConCom Form located in the back of the Ranger Log if anything needs to be written down about any behavior that endangers FAC's ability to hold the annual festival and other community events. When complete, please deposit in the lock box at HQ.

Logging Tips

Keep URA in mind when logging information

USEFUL This is information that someone can do something with, or that could be worth knowing later.

RELEVANT This is information that relates to Ranger operations; incidents or events that Rangers are involved in.

ACCURATE Are the facts and details straight? If details get corrected after they have been logged, be sure to make a note of the correction.

=== Ranger Report Obligations ===
Rangers are obliged to report to Khaki any behavior that endangers FAC's ability to hold the annual festival and other community events. This includes but is not limited to:
* Lost or found child
* Domestic violence
* Any type of non- consensual assault or abuse
* Medical emergencies

Khaki’s are also obliged to report to the Conduct Committee any behavior that endangers FAC's ability to hold the annual festival and other community events. See [https://www.fireflyartscollective.org/join-a-core/committees/conduct-committee/participant-code-conduct/ Firefly Code of Conduct.]

IMPORTANT: Any details disclosed will be kept confidential and in a safe location. Survivors may choose what details are to be disclosed to Khaki, Conduct Committee, Law Enforcement.

=== Ranger Forms ===
All Ranger forms will be located in the Ranger Log books for Khaki access onsite.

[https://docs.google.com/document/d/1LbcdAu389vDAf_YNNk3PMPKscav5v7bde7tLuVp0Nx8/edit?usp=sharing Log Cover]

[https://docs.google.com/document/d/1JAMTId1vF47mmciKcBaEuHnDFhNhWInvhS3hx8Q_fFI/edit Log Page]

[https://docs.google.com/document/d/1i_taMYGXN4sW5zcG-c-DlK-CpEp6HhzethMgWsZKYI4/edit Shift Summary Page]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form (old)]

'''Job Aids:'''

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

= Situation Response in Detail: =
Khaki’s skills and experience can be put to good use in any situation. Be it a routine response or emergency Khaki can assist with problem solving and helping find solutions. We have categorized our situations into Routine, Events and Incidents.

== Responding to Routine Situations ==
Routine situations are shift changes, rangers needing to abandon their shift, other heads up or FYI info. Rangers requesting info or assistance in finding a resource or solution is common.
* Please remember to log any important information.
* Not all information in this category will need to be logged.

== Responding to Events ==
Events include complaints, disputes, concerns, participants under stress or distress, and so forth.
* Offer advice to Dirt Rangers at the scene.
* Offer additional resources, if appropriate, to Dirt Rangers.
* Assess situations where Dirt Rangers are present to determine if the situation needs to be elevated or if other Core assistance is needed.
* Elevate situations when necessary.
* Please be sure log all important information.

== Responding to Incidents ==
An incident is an unexpected occurrence that needs immediate response actions. This include situations that require EMS/LE, uncontrolled fire, missing children, severe injury that was not obvious negligence (e.g., limb falling), or anything else you feel is CRITICAL to the safety of the event.
* Offer advice to Dirt Rangers at the incident scene.
* Offer additional resources to Dirt Rangers.
* Assess incidents where Dirt Rangers are present to determine if the incident needs to be elevated or if other Core assistance is needed.
* Close the loop of communication. Tell Rangers “I’m sending First Aid / Fire / Med Sup”
* Encourage dirt Rangers to close the loop on the other end “First Aid has arrived”
* Elevate incidents when necessary.
* Have Emergency Cell Phone ready.
* Please be sure log all important information.

== Khaki Incident Specific Protocol ==

Incidents Khaki is Likely to Respond to

Lost Child/Lost Parent

Medical Assist

Sanctuary Assist

Domestic Violence

Non-consensual Assault/Abuse

=== Lost child protocol ===
* Initiate ICS
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”
* Call to gate- close the gate-
** “Gate,Gate- Khaki. Please close the gate to all traffic. Lost Child. Do you copy? Over.”
* Identify the IC (most likely that will be you)
** “All Com All Com- Khaki- Current IC is Athena*. Khaki Clear.”
<nowiki>*</nowiki>You could also say Khaki here.
* Gather info from Ranger reporting incident
** Name, age, gender, height, weight, eye/hair/skin color, clothing
** Location and time last seen
** Parents/guardian names and camp location
** Document all info
* Have reporting Ranger stay with parent/guardian that reported lost child
* Repeat info to all Rangers and All Comm -on repeater channel
* Assign specific onshift Rangers to look for child in specific zones
* As volunteers show up assign someone to be the Operations Lead (OL) (you (if the OOD takes over IC), the OOD, your KIT, or a Ranger)
** The OL will form teams and send out additional search parties
** Document search parties and search locations
When lost child is found
* Notify All Comm child found
** “ All Com- All Com- We have found that lost child. ICS is released. Khaki Clear.”
** Repeat across other channels as necessary
* Call gate to reopen
** “Gate,Gate- Khaki. Please open the gate to all traffic. Lost Child is found. Do you copy? Over.”
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Found child protocol ===
* Not an emergency
* Gather info from Ranger reporting incident
* Parents/guardian names and camp location, gender, clothing worn
** Location and time last seen
* Have reporting Ranger pair stay in same location with found child (or if child wants to go back their camp, can accompany)
* Repeat info to all Rangers (if needed, all Comm - across all channels)
* Assign specific Rangers to look for parent in specific locations
* Ask other Safety Team members to look, if needed and available.
When parent is found
* Notify All Comm child found
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Medical Assistance Protocol ===
* Khaki to call:
** If emergency: Medical (NorthBeast EMT)(Channel 16)
** If not an emergency: First Aid (Channel 15)
* Relay info from Ranger
* Khaki to appoint one Ranger as point of contact for situation, if needed (most likely Ranger that called in the situation)
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from all involved parties after initial response is complete
* Log all info
* Fill out any required forms

[*NOTE: See below regarding ICS]

=== Distressed Participant Assistance Protocol ===
* Emergency situations: call Medical (Northbeast EMT) on Ch. 16
* Non-emergency: See if Rangers are comfortable handling the situation.
* Sanctuary is available as a place where
* Khaki to call Sanctuary [Ch 1, but they might not hear]; if no response just have rangers walk down
** See [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary]]
** Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity.
** NorthBeast EMTs may be a more appropriate support in the case of mental health issues.
** Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.”
* Relay info from Ranger
* If Sanctuary requests- Khaki to call First Aid/NorthBeast EMT for additional support.
* Khaki to appoint one Ranger to assist with transport to Sanctuary/Northbeast (or other safe location) as directed by Sanctuary/Northbeast if necessary
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from involved parties after initial response is complete
* Log all info
* Fill out any required forms

IMPORTANT: Khaki should call in OOD in any case that includes domestic violence, sexual assault or sexual abuse.

''TBD: Is there a line between must always escalate to OOD vs only with participant's permission [eg, physical assault?]''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in Advanced ICS. If you are a Khaki please take this training for important information on ICS procedures.

== Khaki in ICS Briefly ==
ICS (Incident command structure) can be enacted to allow for organized responses to situations and emergencies, especially when multiple resources / cores are involved. Khaki or OOD can declare ICS. Often, one of the TAC channels is used for communications about the incident. Check that the radio channel is clear before moving ICS traffic onto it.

Bottom line for khaki in ICS: you keep doing things that khaki does: guide rangers, dispatch resources, make plans, document.

When ICS is enacted and Khaki is not usually IC, Khaki can be appointed by the IC as part of the General Staff, Operations Lead or Ranger Operations Lead. Khaki’s default roles will be Planning and Logistics on the General Staff.

Planning supports the incident action planning process by tracking resources, collecting/analyzing information, and maintaining documentation.

Logistics arranges for resources and needed services to support achievement of the incident objectives.

Operations Lead manages operations execution to meet incident objectives.

Ranger Operations Lead works with the OL to execute operations execution to meet incident objectives.

'''IMPORTANT: Any time ICS is enacted and the IC appoints Khaki to a role. Khaki needs to make sure that Ranger shift duties are covered by the KIT, or other qualified Ranger.'''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in both ICS III & ICS IV. If you are a Khaki you can review these sections on ICS procedures, roles and tasks; but mostly, plan to listen to the OOD for guidance.

=== ICS Training Documents ===
[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[https://training.fema.gov/is/courseoverview.aspx?code=IS-100.b Self-study ICS Intro course from FEMA]
=== Enacting ICS ===
Enacting ICS happens on the radio. An incident is reported or escalates to where you believe help is needed from many cores. It is important to let everyone On Comm know that ICS is in effect and to be alert for updates. The ICS structure assumes roles and allows for expansion with the needs of the incident. Anyone On Comm could be called to the incident for support.

* To enact ICS make an All Com broadcast
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”

* If Khaki is on scene, they would be the IC until someone more experienced arrives at the Incident site and assumes the IC role. If Khaki is not on scene, the person with the most experience and comfort level will assume IC.
** “All Com All Com- Khaki- Current IC is Athena. Khaki Clear.”
* At this point the IC will decide whether to switch channels or not. If IC decides to switch then.
** “All Com, All Com- Athena. ICS will move to Channel 5 F I V E. ICS moving to 5. Athena Clear.”

=== Khaki as Planning and Logistics ===
You will be working directly with the IC either onsite or at HQ by tracking and arranging resources like volunteers available or transportation and needed resources, collecting incident information, and maintaining documentation.

=== Khaki as Operations Lead ===
As Operations Lead you will be reporting to the IC on operations execution and working with the IC to determine incident objectives and recommended strategies. You will organize operations personnel to ensure efficiency and manage execution to meet incident objectives.

=== Khaki as Ranger Operations Lead ===
As Ranger Operations Lead you will be working with the OL on operations execution. You will organize Ranger personnel to ensure efficiency and manage execution to meet incident objectives.

ICS Notes
* Khaki as IC will be covered in Advanced ICS
* ICS is also enacted for planned events such as an effigy burn.
* ICS happens on every shift. As Khaki managing several pairs of Dirt Ranger you are essentially IC when incidents arise.

= Onshift Ranger Resources for Khaki =

== KIT’s and Ass Khakis ==
KIT(Khaki’s-in Training) are 2+ year veterans of Firefly Rangers. They are learning the ropes of being Khaki. Ass Khaki’s are assistants for the shift and are or have been KIT’s and Khakis. They are onshift to assist Khaki with splitting duties during busy and chaotic times. During ICS events they will assume the Khaki role if current Khaki is needed to support the ICS incident.

=== KIT/Ass Khaki Tasks ===
* Take calls or practice taking calls with guidance from Khaki
* Take calls while Khaki is unavailable
* Take over as Khaki for a specific ranger incident
* Log information in the Ranger Log
* Transcribe info from Khaki and update the Ranger Log
* Manage ranger teams with guidance from Khaki
* Manage ranger teams while khaki is unavailable
* Assume the shift Khaki role when Khaki is needed for ICS

== Echelon Rangers ==
Echelon Rangers are like office managers: masters of organization, resource and asset tracking. They keep chaos out of HQ. Echelon is part of Ranger Logistics and reports to the Echelon Lead.

=== Echelon tasks: ===
* Be present at HQ while Khaki steps away
* Let Khaki know of they hear a call for Khaki that they do not respond to
* Resource for knowing on shift volunteers
* Help with resources for on shift rangers
* Radio directory & Channel listing resource
* Give out tee’s & lams
* Lost & Found log
** Valuable items kept with Echelon and other items at Base Camp

Note: Overnight Khakis will likely need to cover Echelon tasks, so please check out the [[Echelon Shift Guide]]

== OOD ==
Officer of the Day (OOD) is now a separate core from Rangers (although many OODs are experienced Rangers.]

=== OOD tasks ===
* Handle escalated incidents if needed
* IC during ICS
* Resource to assist khaki if needed

=== Kick it sideways– when to call in the OOD ===
* When an incident is beyond the scope of rangers
* When larger multi department incidents happen and ICS is enacted

= Links to other reference materials =
As Khaki, you should review ALL materials in this wiki, which functions as the Ranger Manual.

Other useful documents & links:

[https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit Concise narrative]

[[Mentor Guidelines]]

[[Echelon Shift Guide]]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form (Firefly Incident Report Form, aka FIRF)]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form 2018]

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

[[Advanced Khaki I-Leadership Skills]]

[[Advanced Khaki II-Problem Solving]]

[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[[Crisis Response Soft Skills]]

Old documents for reference only:

[https://docs.google.com/document/d/1VUDIagUxLfhz6fYsm3vuBdU4NV4r9e9Lj0cztEBac0M/edit?usp=sharing Intro to Khaki 2017 (google doc)]

Intro to Khaki

2024-07-01T00:44:12Z

Dolphin: /* Shift Duties in Detail: */

Intro to Khaki is designed to introduce you to the role of Ranger Dispatch or Khaki. After this training you will be able to identify the basics of what Khaki is and does. This training is designed for Rangers with 2+ years experience and an interest in learning about this volunteer role. This is a required training for anyone wanting to KIT or Khaki.

= Khaki Main Functions: =
Khaki serves all on shifts as the Ranger dispatch. Khaki is always available as a resource to all Rangers on duty and acts as a liaison to other cores and the Firefly Board during that shift.

== Both Primary Event Dispatch and Ranger Shift Supervisor ==

=== Primary Event Dispatch ===

* Receives and transmits info to coordinate operations of volunteers & resources (Rangers & other cores)
* Primary conduit for connecting participants with community resources
* Maintains Event log

=== Ranger Shift Supervisor ===

* Directs and tracks rangers
* Offers guidance, advice, resources
* Liaison with other Cores
* Supervises training
* Acts as a Ranger at HQ

== What is the experience of being Khaki? ==

* You are usually at Ranger HQ, often with KIT and/or Echelon
* Participants and volunteers come to you with questions, problems, complaints, needs
* Often many things happening at once
* Multiple responsibilities to balance
* You get to be the eye of calm in the storm of Firefly
* And usually there is also time to chill, socialize, and/or relax

== What is Taking Calls as Khaki Like? ==
* Talks a lot on the radio
* Maintains communication with Dirt Rangers
* Act as a liaison or relay between departments
* Maintain a detailed incident log (Ranger Log)

== What is Khaki’s role Incident Response? ==
* Monitors emergency cell phone
* Assess situations as they arise to determine if OOD, Board, First Aid, Medical (NorthBeast EMT), Sanctuary, DPW, Fire or other core assistance is needed
* Assess situations as they arise to determine if ICS should be enacted
* In ICS- Khaki serves as Planning and Logistics, Operations Lead or Ranger Operations Lead if needed by IC
Khaki Responsibilities as Event Dispatch / “Info”

== Khaki Responsibilities as Event Dispatch / “Info” ==
* Radio Communication
** Monitor & Respond on Info (Ch 1)
** Direct callers to other channels or locations
** Pass on information
** Request resources to locations
* Emergency Cell Phone numbers
** 802-FIRE-BUG rings Ranger phone, and OOD phone as backup
** Can have Echelon monitor at your discretion
* In-person interactions at HQ
* Liaison to other cores (OOD), board, Medical
* Coordinates Incident Response
* Event Log
** Not just for rangers, the khaki log is the primary tracking document for all event incidents and will be referenced during and after the event

= Ranger Shift Supervision Duties in Detail =

=== Pre Shift ===
* Arrive 15-30 minutes before the end of the previous shift.
* Meet with previous Khaki and debrief- look through the Ranger Log and get caught up.
* Update the Ranger Log and white board if needed:
* OnComm info: OOD, Board, Medical (NorthBeast EMT), First Aid, Sanctuary, etc.
* Weather: Forecast for day/shift

=== Shift Start ===
* Announce change in Khaki over the radio--especially since change is now mid-shift
* Meet and greet your Rangers 15 minutes before their shift starts
* Note any special skills or assets (e.g. experience with distressed participants, Sanctuary, First Aid, Fire)
* Note any preferences or needs
* Make sure your Rangers are prepared for shift dressed appropriately and hydrated
* Pair up Rangers
* Assign Dirt Rangers to specific locations and cover all parts of the event (e.g. gate/greeters, lower parking, upper parking, forest)
* Write down all notes, Ranger names, skills, assets, and Ranger location assignment
* Give a quick shift briefing and pep talk before sending Rangers on their way
* Dispatch your Rangers to their assigned zones

IMPORTANT: All Rangers need be informed of any issues they should be on the lookout for or expected events while on shift as part of shift briefing.

Shift Start Tips

Pair up alphas with more experienced Rangers.

If left with an odd number send 3 out together or keep one to assist Khaki.

=== During Shift ===
* Move your Rangers around by assigning different locations
* Change up Ranger partners
* Check in every hour or so if you don’t hear from your Rangers
* Talk to your Rangers find out how they are doing
* Stay flexible but know where your Rangers are
* You can roam if you have a partner and Echelon is at HQ. Bring the Khaki phone with you.

During Shift Tips

Support your Rangers by guiding them and keeping them engaged while allowing them to practice their art. You are not the "boss", you are the guide. You encourage, care for, and watch over. You let them handle as much as they can. They are not working for YOU, you are there for them.

A great way to check in with your Rangers is to change up their zone, request a specific task or ask them to check out a location. This allows you to discover what they are up to while not dictating their every move.

=== Shift End ===
* Call your Rangers in from their assigned zones
* Debrief with each Ranger and write in the Ranger Log anything important
* Thank each Ranger volunteer
* Brief incoming Khaki and give them the Ranger Log to review

Shift End Tips

Encourage your Rangers to decompress properly after a difficult shift by taking off their shirt and and seeking khaki or senior ranger to talk to.

= Taking Calls As Khaki in Detail: =
Khakis receive calls about everything! You are not expected to know everything however you do have to respond to every call with respect. No yelling, no laughing with disrespect. Support your Rangers and everyone else On Comm.

Khaki Call Tips

Know how to find information

Know your resources

Know departments and department leads

=== Radio Demeanor ===
* Stay calm on the radio, it can affect the whole tone of the shift
* Until you have quite a bit of experience as a shift lead, stick to a very calm and minimal radio presence, focus on operational issues
* Your attitude, (good or bad) will infect and affect, your Rangers.
* If need be, put on a show of enthusiasm, be a cheerleader.
* If you are stressed or worried, or detached, so will they be.
* If you make a call to the ONCALL or WAKE channel, ask them to switch to a different channel (eg, Ch1 or an open channel)
<nowiki>*</nowiki>IMPORTANT: Remember every Ranger and other department On Comm is listening to you.

=== Face to Face ===
Rangers may request a face-to-face in non-emergency situations when they do not want or know how to explain a situation over the radio.
* Check with your Ranger to be sure the situation is a non-emergency
* Arrange to meet your Ranger wherever it is appropriate.
* Be sure that HQ & Khaki shift duties are covered by KIT/Ass Khaki or Echelon
* Do not leave HQ empty ever unless there is imminent danger for staying.

=== Why Log Information ===
* To track the progress of an incident
* To provide a memory aid of what happened and which incidents are still open
* In the event of legal proceedings stemming from an incident
* This log is used by Firefly Leadership as a reference / resource during and after the event

=== What to Log ===
* Log both Radio calls and non-call incidents.
* Time, Location, Rangers involved, Description, Resolved
* Not every incident needs to be logged. Just the important ones.

How to Log
* Please use initials or handle; not real names. Include physical descriptions, gender & approximate age.
* Legible handwriting is important
* Please use a Concise Narrative to write a succinct report. Information on Concise Narrative can be found [https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit here].

<nowiki>*</nowiki>IMPORTANT: Respect Confidentiality- Please do not write any sensitive information which would be included in a Conduct Committee form in the log. Please use the ConCom Form located in the back of the Ranger Log if anything needs to be written down about any behavior that endangers FAC's ability to hold the annual festival and other community events. When complete, please deposit in the lock box at HQ.

Logging Tips

Keep URA in mind when logging information

USEFUL This is information that someone can do something with, or that could be worth knowing later.

RELEVANT This is information that relates to Ranger operations; incidents or events that Rangers are involved in.

ACCURATE Are the facts and details straight? If details get corrected after they have been logged, be sure to make a note of the correction.

=== Ranger Report Obligations ===
Rangers are obliged to report to Khaki any behavior that endangers FAC's ability to hold the annual festival and other community events. This includes but is not limited to:
* Lost or found child
* Domestic violence
* Any type of non- consensual assault or abuse
* Medical emergencies

Khaki’s are also obliged to report to the Conduct Committee any behavior that endangers FAC's ability to hold the annual festival and other community events. See [https://www.fireflyartscollective.org/join-a-core/committees/conduct-committee/participant-code-conduct/ Firefly Code of Conduct.]

IMPORTANT: Any details disclosed will be kept confidential and in a safe location. Survivors may choose what details are to be disclosed to Khaki, Conduct Committee, Law Enforcement.

=== Ranger Forms ===
All Ranger forms will be located in the Ranger Log books for Khaki access onsite.

[https://docs.google.com/document/d/1LbcdAu389vDAf_YNNk3PMPKscav5v7bde7tLuVp0Nx8/edit?usp=sharing Log Cover]

[https://docs.google.com/document/d/1JAMTId1vF47mmciKcBaEuHnDFhNhWInvhS3hx8Q_fFI/edit Log Page]

[https://docs.google.com/document/d/1i_taMYGXN4sW5zcG-c-DlK-CpEp6HhzethMgWsZKYI4/edit Shift Summary Page]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form (old)]

'''Job Aids:'''

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

= Situation Response in Detail: =
Khaki’s skills and experience can be put to good use in any situation. Be it a routine response or emergency Khaki can assist with problem solving and helping find solutions. We have categorized our situations into Routine, Events and Incidents.

== Responding to Routine Situations ==
Routine situations are shift changes, rangers needing to abandon their shift, other heads up or FYI info. Rangers requesting info or assistance in finding a resource or solution is common.
* Please remember to log any important information.
* Not all information in this category will need to be logged.

== Responding to Events ==
Events include complaints, disputes, concerns, participants under stress or distress, and so forth.
* Offer advice to Dirt Rangers at the scene.
* Offer additional resources, if appropriate, to Dirt Rangers.
* Assess situations where Dirt Rangers are present to determine if the situation needs to be elevated or if other Core assistance is needed.
* Elevate situations when necessary.
* Please be sure log all important information.

== Responding to Incidents ==
An incident is an unexpected occurrence that needs immediate response actions. This include situations that require EMS/LE, uncontrolled fire, missing children, severe injury that was not obvious negligence (e.g., limb falling), or anything else you feel is CRITICAL to the safety of the event.
* Offer advice to Dirt Rangers at the incident scene.
* Offer additional resources to Dirt Rangers.
* Assess incidents where Dirt Rangers are present to determine if the incident needs to be elevated or if other Core assistance is needed.
* Close the loop of communication. Tell Rangers “I’m sending First Aid / Fire / Med Sup”
* Encourage dirt Rangers to close the loop on the other end “First Aid has arrived”
* Elevate incidents when necessary.
* Have Emergency Cell Phone ready.
* Please be sure log all important information.

== Khaki Incident Specific Protocol ==

Incidents Khaki is Likely to Respond to

Lost Child/Lost Parent

Medical Assist

Sanctuary Assist

Domestic Violence

Non-consensual Assault/Abuse

=== Lost child protocol ===
* Initiate ICS
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”
* Call to gate- close the gate-
** “Gate,Gate- Khaki. Please close the gate to all traffic. Lost Child. Do you copy? Over.”
* Identify the IC (most likely that will be you)
** “All Com All Com- Khaki- Current IC is Athena*. Khaki Clear.”
<nowiki>*</nowiki>You could also say Khaki here.
* Gather info from Ranger reporting incident
** Name, age, gender, height, weight, eye/hair/skin color, clothing
** Location and time last seen
** Parents/guardian names and camp location
** Document all info
* Have reporting Ranger stay with parent/guardian that reported lost child
* Repeat info to all Rangers and All Comm -on repeater channel
* Assign specific onshift Rangers to look for child in specific zones
* As volunteers show up assign someone to be the Operations Lead (OL) (you (if the OOD takes over IC), the OOD, your KIT, or a Ranger)
** The OL will form teams and send out additional search parties
** Document search parties and search locations
When lost child is found
* Notify All Comm child found
** “ All Com- All Com- We have found that lost child. ICS is released. Khaki Clear.”
** Repeat across other channels as necessary
* Call gate to reopen
** “Gate,Gate- Khaki. Please open the gate to all traffic. Lost Child is found. Do you copy? Over.”
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Found child protocol ===
* Not an emergency
* Gather info from Ranger reporting incident
* Parents/guardian names and camp location, gender, clothing worn
** Location and time last seen
* Have reporting Ranger pair stay in same location with found child (or if child wants to go back their camp, can accompany)
* Repeat info to all Rangers (if needed, all Comm - across all channels)
* Assign specific Rangers to look for parent in specific locations
* Ask other Safety Team members to look, if needed and available.
When parent is found
* Notify All Comm child found
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Medical Assistance Protocol ===
* Khaki to call:
** If emergency: Medical (NorthBeast EMT)(Channel 16)
** If not an emergency: First Aid (Channel 15)
* Relay info from Ranger
* Khaki to appoint one Ranger as point of contact for situation, if needed (most likely Ranger that called in the situation)
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from all involved parties after initial response is complete
* Log all info
* Fill out any required forms

[*NOTE: See below regarding ICS]

=== Distressed Participant Assistance Protocol ===
* Emergency situations: call Medical (Northbeast EMT) on Ch. 16
* Non-emergency: See if Rangers are comfortable handling the situation.
* Sanctuary is available as a place where
* Khaki to call Sanctuary [Ch 1, but they might not hear]; if no response just have rangers walk down
** See [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary]]
** Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity.
** NorthBeast EMTs may be a more appropriate support in the case of mental health issues.
** Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.”
* Relay info from Ranger
* If Sanctuary requests- Khaki to call First Aid/NorthBeast EMT for additional support.
* Khaki to appoint one Ranger to assist with transport to Sanctuary/Northbeast (or other safe location) as directed by Sanctuary/Northbeast if necessary
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from involved parties after initial response is complete
* Log all info
* Fill out any required forms

IMPORTANT: Khaki should call in OOD in any case that includes domestic violence, sexual assault or sexual abuse.

''TBD: Is there a line between must always escalate to OOD vs only with participant's permission [eg, physical assault?]''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in Advanced ICS. If you are a Khaki please take this training for important information on ICS procedures.

== Khaki in ICS Briefly ==
ICS (Incident command structure) can be enacted to allow for organized responses to situations and emergencies, especially when multiple resources / cores are involved. Khaki or OOD can declare ICS. Often, one of the TAC channels is used for communications about the incident. Check that the radio channel is clear before moving ICS traffic onto it.

Bottom line for khaki in ICS: you keep doing things that khaki does: guide rangers, dispatch resources, make plans, document.

When ICS is enacted and Khaki is not usually IC, Khaki can be appointed by the IC as part of the General Staff, Operations Lead or Ranger Operations Lead. Khaki’s default roles will be Planning and Logistics on the General Staff.

Planning supports the incident action planning process by tracking resources, collecting/analyzing information, and maintaining documentation.

Logistics arranges for resources and needed services to support achievement of the incident objectives.

Operations Lead manages operations execution to meet incident objectives.

Ranger Operations Lead works with the OL to execute operations execution to meet incident objectives.

'''IMPORTANT: Any time ICS is enacted and the IC appoints Khaki to a role. Khaki needs to make sure that Ranger shift duties are covered by the KIT, or other qualified Ranger.'''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in both ICS III & ICS IV. If you are a Khaki you can review these sections on ICS procedures, roles and tasks; but mostly, plan to listen to the OOD for guidance.

=== ICS Training Documents ===
[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[https://training.fema.gov/is/courseoverview.aspx?code=IS-100.b Self-study ICS Intro course from FEMA]
=== Enacting ICS ===
Enacting ICS happens on the radio. An incident is reported or escalates to where you believe help is needed from many cores. It is important to let everyone On Comm know that ICS is in effect and to be alert for updates. The ICS structure assumes roles and allows for expansion with the needs of the incident. Anyone On Comm could be called to the incident for support.

* To enact ICS make an All Com broadcast
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”

* If Khaki is on scene, they would be the IC until someone more experienced arrives at the Incident site and assumes the IC role. If Khaki is not on scene, the person with the most experience and comfort level will assume IC.
** “All Com All Com- Khaki- Current IC is Athena. Khaki Clear.”
* At this point the IC will decide whether to switch channels or not. If IC decides to switch then.
** “All Com, All Com- Athena. ICS will move to Channel 5 F I V E. ICS moving to 5. Athena Clear.”

=== Khaki as Planning and Logistics ===
You will be working directly with the IC either onsite or at HQ by tracking and arranging resources like volunteers available or transportation and needed resources, collecting incident information, and maintaining documentation.

=== Khaki as Operations Lead ===
As Operations Lead you will be reporting to the IC on operations execution and working with the IC to determine incident objectives and recommended strategies. You will organize operations personnel to ensure efficiency and manage execution to meet incident objectives.

=== Khaki as Ranger Operations Lead ===
As Ranger Operations Lead you will be working with the OL on operations execution. You will organize Ranger personnel to ensure efficiency and manage execution to meet incident objectives.

ICS Notes
* Khaki as IC will be covered in Advanced ICS
* ICS is also enacted for planned events such as an effigy burn.
* ICS happens on every shift. As Khaki managing several pairs of Dirt Ranger you are essentially IC when incidents arise.

= Onshift Ranger Resources for Khaki =

== KIT’s and Ass Khakis ==
KIT(Khaki’s-in Training) are 2+ year veterans of Firefly Rangers. They are learning the ropes of being Khaki. Ass Khaki’s are assistants for the shift and are or have been KIT’s and Khakis. They are onshift to assist Khaki with splitting duties during busy and chaotic times. During ICS events they will assume the Khaki role if current Khaki is needed to support the ICS incident.

=== KIT/Ass Khaki Tasks ===
* Take calls or practice taking calls with guidance from Khaki
* Take calls while Khaki is unavailable
* Take over as Khaki for a specific ranger incident
* Log information in the Ranger Log
* Transcribe info from Khaki and update the Ranger Log
* Manage ranger teams with guidance from Khaki
* Manage ranger teams while khaki is unavailable
* Assume the shift Khaki role when Khaki is needed for ICS

== Echelon Rangers ==
Echelon Rangers are like office managers: masters of organization, resource and asset tracking. They keep chaos out of HQ. Echelon is part of Ranger Logistics and reports to the Echelon Lead.

=== Echelon tasks: ===
* Be present at HQ while Khaki steps away
* Let Khaki know of they hear a call for Khaki that they do not respond to
* Resource for knowing on shift volunteers
* Help with resources for on shift rangers
* Radio directory & Channel listing resource
* Give out tee’s & lams
* Lost & Found log
** Valuable items kept with Echelon and other items at Base Camp

Note: Overnight Khakis will likely need to cover Echelon tasks, so please check out the [[Echelon Shift Guide]]

== OOD ==
Officer of the Day (OOD) is now a separate core from Rangers (although many OODs are experienced Rangers.]

=== OOD tasks ===
* Handle escalated incidents if needed
* IC during ICS
* Resource to assist khaki if needed

=== Kick it sideways– when to call in the OOD ===
* When an incident is beyond the scope of rangers
* When larger multi department incidents happen and ICS is enacted

= Links to other reference materials =
As Khaki, you should review ALL materials in this wiki, which functions as the Ranger Manual.

Other useful documents & links:

[https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit Concise narrative]

[[Mentor Guidelines]]

[[Echelon Shift Guide]]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form (Firefly Incident Report Form, aka FIRF)]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form 2018]

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

[[Advanced Khaki I-Leadership Skills]]

[[Advanced Khaki II-Problem Solving]]

[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[[Crisis Response Soft Skills]]

Old documents for reference only:

[https://docs.google.com/document/d/1VUDIagUxLfhz6fYsm3vuBdU4NV4r9e9Lj0cztEBac0M/edit?usp=sharing Intro to Khaki 2017 (google doc)]

Get Involved

2024-07-01T00:42:07Z

Dolphin: /* 2024 Changes */

Thank you for your interest in Rangering this year! We look forward to seeing you at training and rangering together in the woods! If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

'''NOTE: To volunteer for the Firefly Rangers, we ask that you have either attended Firefly a previous year, or that you have experience rangering at other burns.'''

==Ranger Volunteer Form==
Please fill out the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] This will let you know that you are interested. Included is a list of dates when we offer Ranger training (you can also see list [[Get Involved#Ranger Training Opportunities|below]].)

==Training Overview==
All Firefly Rangers are required to do training every year. We make some changes each year, so please be patient!

In preparation for training, please review the materials in this wiki indicated below for your level of experience.

<nowiki>****</nowiki>TL/DR: Just read [[Welcome to the Firefly Rangers]] ****

'''If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]'''

Trainings in 2024 will be in 3 parts:

1-Intros and Policy & Procedure (P & P) Highlights ''(Anyone Rangering at Firefly should attend)''

2-Basic Ranger training (Policy & Procedure, Basic Skills, Radio)

3-Scenarios

For all trainings, Khaki training will be offered at the same time as Basic Training.

'''"Full basic training"''' covers these parts of this wiki / manual: [[Policies and Procedures Overview|Policy & Procedure]], [[Basic Ranger Skills Overview|Basic Ranger Skills]], and [[Radio Basics]]. All Firefly trainings include all of these. Basic Ranger Skills & Radio Basics are also covered by [http://rangers.burningman.org/training/ Black Rock City Ranger trainings] (offered around the country), although we ask you to review this wiki, including our [[Policies and Procedures Overview|Policy & Procedures]], since many are Firefly-specific.

===Alphas (1st year)===
If this is your first year rangering, you will be an “[[At-Event Ranger Roles|alpha]]." You will need '''full basic training''' (see above).

You must have attended Firefly a previous year, or have rangering experience at another burn (if so, see section on [[Get Involved - 2018|New Experienced Rangers]] below.) If you have any questions, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]
====Choose a Ranger Handle====
If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique (i.e., no one else using it at Firefly this year), radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.

If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@lists.fireflyartscollective.org ranger-personnel@lists.fireflyartscollective.org].
===Returning Rangers (2nd Year)===
If this is your second year rangering, you are a “shiny penny”. You still need '''full basic training.'''

===Returning Rangers (3rd+ Year)===
If you have rangered two or more years, you will need to attend the first (30-45 min) of training, Policy & Procedure Highlights. If you haven’t done full training recently, we ask you to take stay for the rest of the Basic Ranger Training, or you can take [[Intro to Khaki]] (required for KIT & Khaki).

We recommend looking at these these advanced sections (not offered as training in 2024): [[Conflict Resolution]], [[Mentor Guidelines|Mentoring]], [[Advanced Khaki I-Leadership Skills]], [[Advanced Khaki II-Problem Solving]], [[Echelon Shift Guide|Echelon]].
===New Experienced Rangers===
We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. If have not been to Firefly before, we ask that you attend the first (30-45 min) of training, Policy & Procedure Highlights. offered at all our trainings (including onsite.) Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

Please be aware that there are some differences between Firefly and other burns, particularly Burning man.

*Layout. We expect all our rangers to be able to navigate Firefly effectively. Please take some time when you arrive to familiarize yourself with path names, major camps, and different areas/landmarks (eg, the Field, the Pool). You can also take a look at the [https://www.fireflyartscollective.org/firefly/getting-ready/map/ map] ahead of time.
*We are a much smaller event (about 1500 participants), and as such everything is smaller.

*Our ranger council is much smaller and hands-on that the BRC Ranger council
*Echelon at Firefly is stationary at HQ. See [[At-Event Ranger Roles|Echelon]] description.
*We do NOT have law enforcement or Firefighters on site at all times. We have contracted [[Beyond the Rangers: other Firefly Cores & Resources#NorthBeast (EMT & Security)|EMTs & Security]].
*Sanctuary staff do not have substantial training; consider it a space, and a limited resource.
*We use ICS for emergencies, but only require that dirt Rangers know to check in with Khaki or the OOD.
*We have a different Early Arrival process, as well as Exodus. If you have questions, please email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]

==Ranger Training Opportunities==
Complete the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] to sign up for one of these training dates. You only need to attend one of these. If you have to change your training date or none of these work for you, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]. We strongly suggest attending one of the pre-event trainings, especially in-person for new Rangers, if you are able to.

===Pre-Event Firefly Ranger Training June 2024===

Online (Zoom): Wednesday June 5, 2024, 7PM

In person (MIT): Tuesday June 11, 2024, 6:30PM

In person (Northeastern University): Thursday June 20, 2024, 6:30PM

Online (Zoom): Wednesday June 26, 2024, 7PM

=== Black Rock Ranger Trainings ===
Sign up at http://rangers.burningman.org/training/

The Boston area BRR training date has not yet been announced. If you attend BRR training, we ask that you still attend the first part (30-45 minutes) of Firefly Ranger Training (Policy & Procedure Highlights) for Firefly-specific info.

===Onsite Training===
At Firefly (Ranger HQ): Wednesday July 3, 2024, 2PM

We strongly suggest attending one of the pre-event trainings in Cambridge if you are able to, as onsite training is often shortened and intended for out-of-town rangers. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

==Shift sign up==

2024 sign up through volunteer system: https://volunteer.fireflyartscollective.org/team/384 . Once you fill out the 2024 Ranger Volunteer Form, we will update your qualifications to include "Ranger Training 2024" and you can sign up for shifts. Shift sign up will begin on Tuesday, May 28, 2024 at noon.

'''New Rangers''' ("ALPHAS"): When you do sign up for shifts, your first shift will be as an “Alpha” ranger, where you walk with a mentor. Subsequent shifts will be regular “dirt” (walking) or "echelon" (stay at HQ) shifts.

Note: any "dirt" shift can be a mentor shift if there are alphas who need mentors, you have rangered at least one year, and you are comfortable mentoring.

See [[At-Event Ranger Roles]] for more details on eligibility for particular roles.

===Graveyard & Late-in-Event Shifts===
If you are able to do any 2am-6am shift, or any shifts from the Bug Burn onwards (Friday night onwards), PLEASE sign up for these shifts! We always have a hard time filling these shifts, and are very grateful to volunteers who take these on. (We also have a special item of swag for rangers who do these shifts.)

==Keep In Touch==
Any rangers who fill out the survey will be added to the [https://lists.fireflyartscollective.org/mailman3/lists/firefly-rangers-allcom.lists.fireflyartscollective.org/ ranger allcom list]; you should also receive an invitation to join our [https://www.facebook.com/groups/fireflyrangers/ Facebook group]. Please keep an eye out for announcements!

There is a Firefly Discord, and a Ranger Channel on that discord. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] to be added.

Have any comments, advice, feedback, suggestions, or experiences you would like to share with Ranger leadership? We now have an ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form] that we will review periodically.

If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

==Changes and Highlights for 2024==
For returning Rangers, notes about what has changed since last year.
===2024 Ranger Council Changes===
Ranger Co-Leads: Roomba & Dolphin

Other council members: KT, Tall German, KitKat

See [[Firefly_Ranger_Organization:_History,_Structure,_and_Getting_Involved_Year-Round#Current_Ranger_Leadership|Current Ranger leadership]] for more about the Ranger council.

=== 2024 Changes ===

* T-shirts will be changing to [https://www.alphabroder.com/prodimg/large/g200_79_p.jpg light (pistachio) green]
* The land is expanding again (property is called NutHatch)
* New Satellite Outpost near Upper parking.
** New Structure at Upper Parking. Might become a permanent structure in future years.
** Main Objectives:
*** Assist in Safety coverage for the Nuthatch land
*** “Touchstone” for people who need assistance but find themselves far from Ranger HQ (Radio equipped)
*** Rendezvous point for safety vehicles
*** Minor First Aid supplies
** Accessibility dispatch will staff during the day
** Will always have at least a radio - Lock box & mic if left unmanned
* We recommend reading about [[Beyond the Rangers: other Firefly Cores & Resources|other cores]]:
** Three levels of [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|first aid]]:
*** Self-service supplies in two locations (near Ranger HQ & Satellite Outpost;
*** First Aid volunteers (mobile)
*** Professional Medical (Northbeast) (near Ranger HQ)
** [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary|Sanctuary]] is now in the Service cluster, not ops / safety; volunteers have less training than some previous years.
** Fire core volunteers are not always available to put out routine [[Other Situation-Specific Procedures#Unattended Fire|unattended fires]]; rangers have been asked to keep an eye out, same as any participants.
** New [[Beyond the Rangers: other Firefly Cores & Resources#Department of Mutant Vehicles (DMV)|DMV core]] approves art cars before the event.
** Burn Perimeter is its own core now.
* Training changes:
** We added a short quick read page: [[Welcome to the Firefly Rangers]]
** We are reorganizing the ranger training to have a much policy & procedure highlights part, a designated scenario part, and will be expecting all volunteer to look at the wiki before training.
** We will provide more in-depth training than 2023.
* We will try to accommodate volunteers with limited mobility who want to volunteer for Echelon by scheduling low-mobility alpha shifts on a case-by-case basis (email rangers@fireflyartscollective.org for more details)
* New ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form].
* Radios: We will have a repeater, but only on Ch 1 (Info / Rangers) and Ch 16 (Medical). Non-repeater channels will not reach all areas of new land.

<center>Continue on to the next page: [[At-Event Ranger Roles]]

Intro to Khaki

2024-07-01T00:40:16Z

Dolphin: /* Distressed Participant Assistance Protocol */

Intro to Khaki is designed to introduce you to the role of Ranger Dispatch or Khaki. After this training you will be able to identify the basics of what Khaki is and does. This training is designed for Rangers with 2+ years experience and an interest in learning about this volunteer role. This is a required training for anyone wanting to KIT or Khaki.

= Khaki Main Functions: =
Khaki serves all on shifts as the Ranger dispatch. Khaki is always available as a resource to all Rangers on duty and acts as a liaison to other cores and the Firefly Board during that shift.

== Both Primary Event Dispatch and Ranger Shift Supervisor ==

=== Primary Event Dispatch ===

* Receives and transmits info to coordinate operations of volunteers & resources (Rangers & other cores)
* Primary conduit for connecting participants with community resources
* Maintains Event log

=== Ranger Shift Supervisor ===

* Directs and tracks rangers
* Offers guidance, advice, resources
* Liaison with other Cores
* Supervises training
* Acts as a Ranger at HQ

== What is the experience of being Khaki? ==

* You are usually at Ranger HQ, often with KIT and/or Echelon
* Participants and volunteers come to you with questions, problems, complaints, needs
* Often many things happening at once
* Multiple responsibilities to balance
* You get to be the eye of calm in the storm of Firefly
* And usually there is also time to chill, socialize, and/or relax

== What is Taking Calls as Khaki Like? ==
* Talks a lot on the radio
* Maintains communication with Dirt Rangers
* Act as a liaison or relay between departments
* Maintain a detailed incident log (Ranger Log)

== Khaki Responsibilities as Event Dispatch / “Info” ==
* Radio Communication
** Monitor & Respond on Info (Ch 1)
** Direct callers to other channels or locations
** Pass on information
** Request resources to locations
* Emergency Cell Phone numbers
** 802-FIRE-BUG rings Ranger phone, and OOD phone as backup
** Can have Echelon monitor at your discretion
* In-person interactions at HQ
* Liaison to other cores (OOD), board, Medical
* Coordinates Incident Response
* Event Log
** Not just for rangers, the khaki log is the primary tracking document for all event incidents and will be referenced during and after the event

== What is Khaki’s role Incident Response? ==
* Monitors emergency cell phone
* Assess situations as they arise to determine if OOD, Board, First Aid, Medical (NorthBeast EMT), Sanctuary, DPW, Fire or other core assistance is needed
* Assess situations as they arise to determine if ICS should be enacted
* In ICS- Khaki serves as Planning and Logistics, Operations Lead or Ranger Operations Lead if needed by IC

= Shift Duties in Detail: =

=== Pre Shift ===
* Arrive 15-30 minutes before the end of the previous shift.
* Meet with previous Khaki and debrief- look through the Ranger Log and get caught up.
* Update the Ranger Log and white board if needed:
* OnComm info: OOD, Board, Medical (NorthBeast EMT), First Aid, Sanctuary, etc.
* Weather: Forecast for day/shift

=== Shift Start ===
* Announce change in Khaki over the radio--especially since change is now mid-shift
* Meet and greet your Rangers 15 minutes before their shift starts
* Note any special skills or assets (e.g. experience with distressed participants, Sanctuary, First Aid, Fire)
* Note any preferences or needs
* Make sure your Rangers are prepared for shift dressed appropriately and hydrated
* Pair up Rangers
* Assign Dirt Rangers to specific locations and cover all parts of the event (e.g. gate/greeters, lower parking, upper parking, forest)
* Write down all notes, Ranger names, skills, assets, and Ranger location assignment
* Give a quick shift briefing and pep talk before sending Rangers on their way
* Dispatch your Rangers to their assigned zones

IMPORTANT: All Rangers need be informed of any issues they should be on the lookout for or expected events while on shift as part of shift briefing.

Shift Start Tips

Pair up alphas with more experienced Rangers.

If left with an odd number send 3 out together or keep one to assist Khaki.

=== During Shift ===
* Move your Rangers around by assigning different locations
* Change up Ranger partners
* Check in every hour or so if you don’t hear from your Rangers
* Talk to your Rangers find out how they are doing
* Stay flexible but know where your Rangers are
* You can roam if you have a partner and Echelon is at HQ. Bring the Khaki phone with you.

During Shift Tips

Support your Rangers by guiding them and keeping them engaged while allowing them to practice their art. You are not the "boss", you are the guide. You encourage, care for, and watch over. You let them handle as much as they can. They are not working for YOU, you are there for them.

A great way to check in with your Rangers is to change up their zone, request a specific task or ask them to check out a location. This allows you to discover what they are up to while not dictating their every move.

=== Shift End ===
* Call your Rangers in from their assigned zones
* Debrief with each Ranger and write in the Ranger Log anything important
* Thank each Ranger volunteer
* Brief incoming Khaki and give them the Ranger Log to review

Shift End Tips

Encourage your Rangers to decompress properly after a difficult shift by taking off their shirt and and seeking khaki or senior ranger to talk to.

= Taking Calls As Khaki in Detail: =
Khakis receive calls about everything! You are not expected to know everything however you do have to respond to every call with respect. No yelling, no laughing with disrespect. Support your Rangers and everyone else On Comm.

Khaki Call Tips

Know how to find information

Know your resources

Know departments and department leads

=== Radio Demeanor ===
* Stay calm on the radio, it can affect the whole tone of the shift
* Until you have quite a bit of experience as a shift lead, stick to a very calm and minimal radio presence, focus on operational issues
* Your attitude, (good or bad) will infect and affect, your Rangers.
* If need be, put on a show of enthusiasm, be a cheerleader.
* If you are stressed or worried, or detached, so will they be.
* If you make a call to the ONCALL or WAKE channel, ask them to switch to a different channel (eg, Ch1 or an open channel)
<nowiki>*</nowiki>IMPORTANT: Remember every Ranger and other department On Comm is listening to you.

=== Face to Face ===
Rangers may request a face-to-face in non-emergency situations when they do not want or know how to explain a situation over the radio.
* Check with your Ranger to be sure the situation is a non-emergency
* Arrange to meet your Ranger wherever it is appropriate.
* Be sure that HQ & Khaki shift duties are covered by KIT/Ass Khaki or Echelon
* Do not leave HQ empty ever unless there is imminent danger for staying.

=== Why Log Information ===
* To track the progress of an incident
* To provide a memory aid of what happened and which incidents are still open
* In the event of legal proceedings stemming from an incident
* This log is used by Firefly Leadership as a reference / resource during and after the event

=== What to Log ===
* Log both Radio calls and non-call incidents.
* Time, Location, Rangers involved, Description, Resolved
* Not every incident needs to be logged. Just the important ones.

How to Log
* Please use initials or handle; not real names. Include physical descriptions, gender & approximate age.
* Legible handwriting is important
* Please use a Concise Narrative to write a succinct report. Information on Concise Narrative can be found [https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit here].

<nowiki>*</nowiki>IMPORTANT: Respect Confidentiality- Please do not write any sensitive information which would be included in a Conduct Committee form in the log. Please use the ConCom Form located in the back of the Ranger Log if anything needs to be written down about any behavior that endangers FAC's ability to hold the annual festival and other community events. When complete, please deposit in the lock box at HQ.

Logging Tips

Keep URA in mind when logging information

USEFUL This is information that someone can do something with, or that could be worth knowing later.

RELEVANT This is information that relates to Ranger operations; incidents or events that Rangers are involved in.

ACCURATE Are the facts and details straight? If details get corrected after they have been logged, be sure to make a note of the correction.

=== Ranger Report Obligations ===
Rangers are obliged to report to Khaki any behavior that endangers FAC's ability to hold the annual festival and other community events. This includes but is not limited to:
* Lost or found child
* Domestic violence
* Any type of non- consensual assault or abuse
* Medical emergencies

Khaki’s are also obliged to report to the Conduct Committee any behavior that endangers FAC's ability to hold the annual festival and other community events. See [https://www.fireflyartscollective.org/join-a-core/committees/conduct-committee/participant-code-conduct/ Firefly Code of Conduct.]

IMPORTANT: Any details disclosed will be kept confidential and in a safe location. Survivors may choose what details are to be disclosed to Khaki, Conduct Committee, Law Enforcement.

=== Ranger Forms ===
All Ranger forms will be located in the Ranger Log books for Khaki access onsite.

[https://docs.google.com/document/d/1LbcdAu389vDAf_YNNk3PMPKscav5v7bde7tLuVp0Nx8/edit?usp=sharing Log Cover]

[https://docs.google.com/document/d/1JAMTId1vF47mmciKcBaEuHnDFhNhWInvhS3hx8Q_fFI/edit Log Page]

[https://docs.google.com/document/d/1i_taMYGXN4sW5zcG-c-DlK-CpEp6HhzethMgWsZKYI4/edit Shift Summary Page]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form (old)]

'''Job Aids:'''

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

= Situation Response in Detail: =
Khaki’s skills and experience can be put to good use in any situation. Be it a routine response or emergency Khaki can assist with problem solving and helping find solutions. We have categorized our situations into Routine, Events and Incidents.

== Responding to Routine Situations ==
Routine situations are shift changes, rangers needing to abandon their shift, other heads up or FYI info. Rangers requesting info or assistance in finding a resource or solution is common.
* Please remember to log any important information.
* Not all information in this category will need to be logged.

== Responding to Events ==
Events include complaints, disputes, concerns, participants under stress or distress, and so forth.
* Offer advice to Dirt Rangers at the scene.
* Offer additional resources, if appropriate, to Dirt Rangers.
* Assess situations where Dirt Rangers are present to determine if the situation needs to be elevated or if other Core assistance is needed.
* Elevate situations when necessary.
* Please be sure log all important information.

== Responding to Incidents ==
An incident is an unexpected occurrence that needs immediate response actions. This include situations that require EMS/LE, uncontrolled fire, missing children, severe injury that was not obvious negligence (e.g., limb falling), or anything else you feel is CRITICAL to the safety of the event.
* Offer advice to Dirt Rangers at the incident scene.
* Offer additional resources to Dirt Rangers.
* Assess incidents where Dirt Rangers are present to determine if the incident needs to be elevated or if other Core assistance is needed.
* Close the loop of communication. Tell Rangers “I’m sending First Aid / Fire / Med Sup”
* Encourage dirt Rangers to close the loop on the other end “First Aid has arrived”
* Elevate incidents when necessary.
* Have Emergency Cell Phone ready.
* Please be sure log all important information.

== Khaki Incident Specific Protocol ==

Incidents Khaki is Likely to Respond to

Lost Child/Lost Parent

Medical Assist

Sanctuary Assist

Domestic Violence

Non-consensual Assault/Abuse

=== Lost child protocol ===
* Initiate ICS
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”
* Call to gate- close the gate-
** “Gate,Gate- Khaki. Please close the gate to all traffic. Lost Child. Do you copy? Over.”
* Identify the IC (most likely that will be you)
** “All Com All Com- Khaki- Current IC is Athena*. Khaki Clear.”
<nowiki>*</nowiki>You could also say Khaki here.
* Gather info from Ranger reporting incident
** Name, age, gender, height, weight, eye/hair/skin color, clothing
** Location and time last seen
** Parents/guardian names and camp location
** Document all info
* Have reporting Ranger stay with parent/guardian that reported lost child
* Repeat info to all Rangers and All Comm -on repeater channel
* Assign specific onshift Rangers to look for child in specific zones
* As volunteers show up assign someone to be the Operations Lead (OL) (you (if the OOD takes over IC), the OOD, your KIT, or a Ranger)
** The OL will form teams and send out additional search parties
** Document search parties and search locations
When lost child is found
* Notify All Comm child found
** “ All Com- All Com- We have found that lost child. ICS is released. Khaki Clear.”
** Repeat across other channels as necessary
* Call gate to reopen
** “Gate,Gate- Khaki. Please open the gate to all traffic. Lost Child is found. Do you copy? Over.”
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Found child protocol ===
* Not an emergency
* Gather info from Ranger reporting incident
* Parents/guardian names and camp location, gender, clothing worn
** Location and time last seen
* Have reporting Ranger pair stay in same location with found child (or if child wants to go back their camp, can accompany)
* Repeat info to all Rangers (if needed, all Comm - across all channels)
* Assign specific Rangers to look for parent in specific locations
* Ask other Safety Team members to look, if needed and available.
When parent is found
* Notify All Comm child found
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Medical Assistance Protocol ===
* Khaki to call:
** If emergency: Medical (NorthBeast EMT)(Channel 16)
** If not an emergency: First Aid (Channel 15)
* Relay info from Ranger
* Khaki to appoint one Ranger as point of contact for situation, if needed (most likely Ranger that called in the situation)
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from all involved parties after initial response is complete
* Log all info
* Fill out any required forms

[*NOTE: See below regarding ICS]

=== Distressed Participant Assistance Protocol ===
* Emergency situations: call Medical (Northbeast EMT) on Ch. 16
* Non-emergency: See if Rangers are comfortable handling the situation.
* Sanctuary is available as a place where
* Khaki to call Sanctuary [Ch 1, but they might not hear]; if no response just have rangers walk down
** See [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary]]
** Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity.
** NorthBeast EMTs may be a more appropriate support in the case of mental health issues.
** Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.”
* Relay info from Ranger
* If Sanctuary requests- Khaki to call First Aid/NorthBeast EMT for additional support.
* Khaki to appoint one Ranger to assist with transport to Sanctuary/Northbeast (or other safe location) as directed by Sanctuary/Northbeast if necessary
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from involved parties after initial response is complete
* Log all info
* Fill out any required forms

IMPORTANT: Khaki should call in OOD in any case that includes domestic violence, sexual assault or sexual abuse.

''TBD: Is there a line between must always escalate to OOD vs only with participant's permission [eg, physical assault?]''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in Advanced ICS. If you are a Khaki please take this training for important information on ICS procedures.

== Khaki in ICS Briefly ==
ICS (Incident command structure) can be enacted to allow for organized responses to situations and emergencies, especially when multiple resources / cores are involved. Khaki or OOD can declare ICS. Often, one of the TAC channels is used for communications about the incident. Check that the radio channel is clear before moving ICS traffic onto it.

Bottom line for khaki in ICS: you keep doing things that khaki does: guide rangers, dispatch resources, make plans, document.

When ICS is enacted and Khaki is not usually IC, Khaki can be appointed by the IC as part of the General Staff, Operations Lead or Ranger Operations Lead. Khaki’s default roles will be Planning and Logistics on the General Staff.

Planning supports the incident action planning process by tracking resources, collecting/analyzing information, and maintaining documentation.

Logistics arranges for resources and needed services to support achievement of the incident objectives.

Operations Lead manages operations execution to meet incident objectives.

Ranger Operations Lead works with the OL to execute operations execution to meet incident objectives.

'''IMPORTANT: Any time ICS is enacted and the IC appoints Khaki to a role. Khaki needs to make sure that Ranger shift duties are covered by the KIT, or other qualified Ranger.'''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in both ICS III & ICS IV. If you are a Khaki you can review these sections on ICS procedures, roles and tasks; but mostly, plan to listen to the OOD for guidance.

=== ICS Training Documents ===
[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[https://training.fema.gov/is/courseoverview.aspx?code=IS-100.b Self-study ICS Intro course from FEMA]
=== Enacting ICS ===
Enacting ICS happens on the radio. An incident is reported or escalates to where you believe help is needed from many cores. It is important to let everyone On Comm know that ICS is in effect and to be alert for updates. The ICS structure assumes roles and allows for expansion with the needs of the incident. Anyone On Comm could be called to the incident for support.

* To enact ICS make an All Com broadcast
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”

* If Khaki is on scene, they would be the IC until someone more experienced arrives at the Incident site and assumes the IC role. If Khaki is not on scene, the person with the most experience and comfort level will assume IC.
** “All Com All Com- Khaki- Current IC is Athena. Khaki Clear.”
* At this point the IC will decide whether to switch channels or not. If IC decides to switch then.
** “All Com, All Com- Athena. ICS will move to Channel 5 F I V E. ICS moving to 5. Athena Clear.”

=== Khaki as Planning and Logistics ===
You will be working directly with the IC either onsite or at HQ by tracking and arranging resources like volunteers available or transportation and needed resources, collecting incident information, and maintaining documentation.

=== Khaki as Operations Lead ===
As Operations Lead you will be reporting to the IC on operations execution and working with the IC to determine incident objectives and recommended strategies. You will organize operations personnel to ensure efficiency and manage execution to meet incident objectives.

=== Khaki as Ranger Operations Lead ===
As Ranger Operations Lead you will be working with the OL on operations execution. You will organize Ranger personnel to ensure efficiency and manage execution to meet incident objectives.

ICS Notes
* Khaki as IC will be covered in Advanced ICS
* ICS is also enacted for planned events such as an effigy burn.
* ICS happens on every shift. As Khaki managing several pairs of Dirt Ranger you are essentially IC when incidents arise.

= Onshift Ranger Resources for Khaki =

== KIT’s and Ass Khakis ==
KIT(Khaki’s-in Training) are 2+ year veterans of Firefly Rangers. They are learning the ropes of being Khaki. Ass Khaki’s are assistants for the shift and are or have been KIT’s and Khakis. They are onshift to assist Khaki with splitting duties during busy and chaotic times. During ICS events they will assume the Khaki role if current Khaki is needed to support the ICS incident.

=== KIT/Ass Khaki Tasks ===
* Take calls or practice taking calls with guidance from Khaki
* Take calls while Khaki is unavailable
* Take over as Khaki for a specific ranger incident
* Log information in the Ranger Log
* Transcribe info from Khaki and update the Ranger Log
* Manage ranger teams with guidance from Khaki
* Manage ranger teams while khaki is unavailable
* Assume the shift Khaki role when Khaki is needed for ICS

== Echelon Rangers ==
Echelon Rangers are like office managers: masters of organization, resource and asset tracking. They keep chaos out of HQ. Echelon is part of Ranger Logistics and reports to the Echelon Lead.

=== Echelon tasks: ===
* Be present at HQ while Khaki steps away
* Let Khaki know of they hear a call for Khaki that they do not respond to
* Resource for knowing on shift volunteers
* Help with resources for on shift rangers
* Radio directory & Channel listing resource
* Give out tee’s & lams
* Lost & Found log
** Valuable items kept with Echelon and other items at Base Camp

Note: Overnight Khakis will likely need to cover Echelon tasks, so please check out the [[Echelon Shift Guide]]

== OOD ==
Officer of the Day (OOD) is now a separate core from Rangers (although many OODs are experienced Rangers.]

=== OOD tasks ===
* Handle escalated incidents if needed
* IC during ICS
* Resource to assist khaki if needed

=== Kick it sideways– when to call in the OOD ===
* When an incident is beyond the scope of rangers
* When larger multi department incidents happen and ICS is enacted

= Links to other reference materials =
As Khaki, you should review ALL materials in this wiki, which functions as the Ranger Manual.

Other useful documents & links:

[https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit Concise narrative]

[[Mentor Guidelines]]

[[Echelon Shift Guide]]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form (Firefly Incident Report Form, aka FIRF)]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form 2018]

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

[[Advanced Khaki I-Leadership Skills]]

[[Advanced Khaki II-Problem Solving]]

[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[[Crisis Response Soft Skills]]

Old documents for reference only:

[https://docs.google.com/document/d/1VUDIagUxLfhz6fYsm3vuBdU4NV4r9e9Lj0cztEBac0M/edit?usp=sharing Intro to Khaki 2017 (google doc)]

Intro to Khaki

2024-07-01T00:37:36Z

Dolphin: /* What does Khaki actually do on Shift? */

Intro to Khaki is designed to introduce you to the role of Ranger Dispatch or Khaki. After this training you will be able to identify the basics of what Khaki is and does. This training is designed for Rangers with 2+ years experience and an interest in learning about this volunteer role. This is a required training for anyone wanting to KIT or Khaki.

= Khaki Main Functions: =
Khaki serves all on shifts as the Ranger dispatch. Khaki is always available as a resource to all Rangers on duty and acts as a liaison to other cores and the Firefly Board during that shift.

== Both Primary Event Dispatch and Ranger Shift Supervisor ==

=== Primary Event Dispatch ===

* Receives and transmits info to coordinate operations of volunteers & resources (Rangers & other cores)
* Primary conduit for connecting participants with community resources
* Maintains Event log

=== Ranger Shift Supervisor ===

* Directs and tracks rangers
* Offers guidance, advice, resources
* Liaison with other Cores
* Supervises training
* Acts as a Ranger at HQ

== What is the experience of being Khaki? ==

* You are usually at Ranger HQ, often with KIT and/or Echelon
* Participants and volunteers come to you with questions, problems, complaints, needs
* Often many things happening at once
* Multiple responsibilities to balance
* You get to be the eye of calm in the storm of Firefly
* And usually there is also time to chill, socialize, and/or relax

== What is Taking Calls as Khaki Like? ==
* Talks a lot on the radio
* Maintains communication with Dirt Rangers
* Act as a liaison or relay between departments
* Maintain a detailed incident log (Ranger Log)

== Khaki Responsibilities as Event Dispatch / “Info” ==
* Radio Communication
** Monitor & Respond on Info (Ch 1)
** Direct callers to other channels or locations
** Pass on information
** Request resources to locations
* Emergency Cell Phone numbers
** 802-FIRE-BUG rings Ranger phone, and OOD phone as backup
** Can have Echelon monitor at your discretion
* In-person interactions at HQ
* Liaison to other cores (OOD), board, Medical
* Coordinates Incident Response
* Event Log
** Not just for rangers, the khaki log is the primary tracking document for all event incidents and will be referenced during and after the event

== What is Khaki’s role Incident Response? ==
* Monitors emergency cell phone
* Assess situations as they arise to determine if OOD, Board, First Aid, Medical (NorthBeast EMT), Sanctuary, DPW, Fire or other core assistance is needed
* Assess situations as they arise to determine if ICS should be enacted
* In ICS- Khaki serves as Planning and Logistics, Operations Lead or Ranger Operations Lead if needed by IC

= Shift Duties in Detail: =

=== Pre Shift ===
* Arrive 15-30 minutes before the end of the previous shift.
* Meet with previous Khaki and debrief- look through the Ranger Log and get caught up.
* Update the Ranger Log and white board if needed:
* OnComm info: OOD, Board, Medical (NorthBeast EMT), First Aid, Sanctuary, etc.
* Weather: Forecast for day/shift

=== Shift Start ===
* Announce change in Khaki over the radio--especially since change is now mid-shift
* Meet and greet your Rangers 15 minutes before their shift starts
* Note any special skills or assets (e.g. experience with distressed participants, Sanctuary, First Aid, Fire)
* Note any preferences or needs
* Make sure your Rangers are prepared for shift dressed appropriately and hydrated
* Pair up Rangers
* Assign Dirt Rangers to specific locations and cover all parts of the event (e.g. gate/greeters, lower parking, upper parking, forest)
* Write down all notes, Ranger names, skills, assets, and Ranger location assignment
* Give a quick shift briefing and pep talk before sending Rangers on their way
* Dispatch your Rangers to their assigned zones

IMPORTANT: All Rangers need be informed of any issues they should be on the lookout for or expected events while on shift as part of shift briefing.

Shift Start Tips

Pair up alphas with more experienced Rangers.

If left with an odd number send 3 out together or keep one to assist Khaki.

=== During Shift ===
* Move your Rangers around by assigning different locations
* Change up Ranger partners
* Check in every hour or so if you don’t hear from your Rangers
* Talk to your Rangers find out how they are doing
* Stay flexible but know where your Rangers are
* You can roam if you have a partner and Echelon is at HQ. Bring the Khaki phone with you.

During Shift Tips

Support your Rangers by guiding them and keeping them engaged while allowing them to practice their art. You are not the "boss", you are the guide. You encourage, care for, and watch over. You let them handle as much as they can. They are not working for YOU, you are there for them.

A great way to check in with your Rangers is to change up their zone, request a specific task or ask them to check out a location. This allows you to discover what they are up to while not dictating their every move.

=== Shift End ===
* Call your Rangers in from their assigned zones
* Debrief with each Ranger and write in the Ranger Log anything important
* Thank each Ranger volunteer
* Brief incoming Khaki and give them the Ranger Log to review

Shift End Tips

Encourage your Rangers to decompress properly after a difficult shift by taking off their shirt and and seeking khaki or senior ranger to talk to.

= Taking Calls As Khaki in Detail: =
Khakis receive calls about everything! You are not expected to know everything however you do have to respond to every call with respect. No yelling, no laughing with disrespect. Support your Rangers and everyone else On Comm.

Khaki Call Tips

Know how to find information

Know your resources

Know departments and department leads

=== Radio Demeanor ===
* Stay calm on the radio, it can affect the whole tone of the shift
* Until you have quite a bit of experience as a shift lead, stick to a very calm and minimal radio presence, focus on operational issues
* Your attitude, (good or bad) will infect and affect, your Rangers.
* If need be, put on a show of enthusiasm, be a cheerleader.
* If you are stressed or worried, or detached, so will they be.
* If you make a call to the ONCALL or WAKE channel, ask them to switch to a different channel (eg, Ch1 or an open channel)
<nowiki>*</nowiki>IMPORTANT: Remember every Ranger and other department On Comm is listening to you.

=== Face to Face ===
Rangers may request a face-to-face in non-emergency situations when they do not want or know how to explain a situation over the radio.
* Check with your Ranger to be sure the situation is a non-emergency
* Arrange to meet your Ranger wherever it is appropriate.
* Be sure that HQ & Khaki shift duties are covered by KIT/Ass Khaki or Echelon
* Do not leave HQ empty ever unless there is imminent danger for staying.

=== Why Log Information ===
* To track the progress of an incident
* To provide a memory aid of what happened and which incidents are still open
* In the event of legal proceedings stemming from an incident
* This log is used by Firefly Leadership as a reference / resource during and after the event

=== What to Log ===
* Log both Radio calls and non-call incidents.
* Time, Location, Rangers involved, Description, Resolved
* Not every incident needs to be logged. Just the important ones.

How to Log
* Please use initials or handle; not real names. Include physical descriptions, gender & approximate age.
* Legible handwriting is important
* Please use a Concise Narrative to write a succinct report. Information on Concise Narrative can be found [https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit here].

<nowiki>*</nowiki>IMPORTANT: Respect Confidentiality- Please do not write any sensitive information which would be included in a Conduct Committee form in the log. Please use the ConCom Form located in the back of the Ranger Log if anything needs to be written down about any behavior that endangers FAC's ability to hold the annual festival and other community events. When complete, please deposit in the lock box at HQ.

Logging Tips

Keep URA in mind when logging information

USEFUL This is information that someone can do something with, or that could be worth knowing later.

RELEVANT This is information that relates to Ranger operations; incidents or events that Rangers are involved in.

ACCURATE Are the facts and details straight? If details get corrected after they have been logged, be sure to make a note of the correction.

=== Ranger Report Obligations ===
Rangers are obliged to report to Khaki any behavior that endangers FAC's ability to hold the annual festival and other community events. This includes but is not limited to:
* Lost or found child
* Domestic violence
* Any type of non- consensual assault or abuse
* Medical emergencies

Khaki’s are also obliged to report to the Conduct Committee any behavior that endangers FAC's ability to hold the annual festival and other community events. See [https://www.fireflyartscollective.org/join-a-core/committees/conduct-committee/participant-code-conduct/ Firefly Code of Conduct.]

IMPORTANT: Any details disclosed will be kept confidential and in a safe location. Survivors may choose what details are to be disclosed to Khaki, Conduct Committee, Law Enforcement.

=== Ranger Forms ===
All Ranger forms will be located in the Ranger Log books for Khaki access onsite.

[https://docs.google.com/document/d/1LbcdAu389vDAf_YNNk3PMPKscav5v7bde7tLuVp0Nx8/edit?usp=sharing Log Cover]

[https://docs.google.com/document/d/1JAMTId1vF47mmciKcBaEuHnDFhNhWInvhS3hx8Q_fFI/edit Log Page]

[https://docs.google.com/document/d/1i_taMYGXN4sW5zcG-c-DlK-CpEp6HhzethMgWsZKYI4/edit Shift Summary Page]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form (old)]

'''Job Aids:'''

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

= Situation Response in Detail: =
Khaki’s skills and experience can be put to good use in any situation. Be it a routine response or emergency Khaki can assist with problem solving and helping find solutions. We have categorized our situations into Routine, Events and Incidents.

== Responding to Routine Situations ==
Routine situations are shift changes, rangers needing to abandon their shift, other heads up or FYI info. Rangers requesting info or assistance in finding a resource or solution is common.
* Please remember to log any important information.
* Not all information in this category will need to be logged.

== Responding to Events ==
Events include complaints, disputes, concerns, participants under stress or distress, and so forth.
* Offer advice to Dirt Rangers at the scene.
* Offer additional resources, if appropriate, to Dirt Rangers.
* Assess situations where Dirt Rangers are present to determine if the situation needs to be elevated or if other Core assistance is needed.
* Elevate situations when necessary.
* Please be sure log all important information.

== Responding to Incidents ==
An incident is an unexpected occurrence that needs immediate response actions. This include situations that require EMS/LE, uncontrolled fire, missing children, severe injury that was not obvious negligence (e.g., limb falling), or anything else you feel is CRITICAL to the safety of the event.
* Offer advice to Dirt Rangers at the incident scene.
* Offer additional resources to Dirt Rangers.
* Assess incidents where Dirt Rangers are present to determine if the incident needs to be elevated or if other Core assistance is needed.
* Close the loop of communication. Tell Rangers “I’m sending First Aid / Fire / Med Sup”
* Encourage dirt Rangers to close the loop on the other end “First Aid has arrived”
* Elevate incidents when necessary.
* Have Emergency Cell Phone ready.
* Please be sure log all important information.

== Khaki Incident Specific Protocol ==

Incidents Khaki is Likely to Respond to

Lost Child/Lost Parent

Medical Assist

Sanctuary Assist

Domestic Violence

Non-consensual Assault/Abuse

=== Lost child protocol ===
* Initiate ICS
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”
* Call to gate- close the gate-
** “Gate,Gate- Khaki. Please close the gate to all traffic. Lost Child. Do you copy? Over.”
* Identify the IC (most likely that will be you)
** “All Com All Com- Khaki- Current IC is Athena*. Khaki Clear.”
<nowiki>*</nowiki>You could also say Khaki here.
* Gather info from Ranger reporting incident
** Name, age, gender, height, weight, eye/hair/skin color, clothing
** Location and time last seen
** Parents/guardian names and camp location
** Document all info
* Have reporting Ranger stay with parent/guardian that reported lost child
* Repeat info to all Rangers and All Comm -on repeater channel
* Assign specific onshift Rangers to look for child in specific zones
* As volunteers show up assign someone to be the Operations Lead (OL) (you (if the OOD takes over IC), the OOD, your KIT, or a Ranger)
** The OL will form teams and send out additional search parties
** Document search parties and search locations
When lost child is found
* Notify All Comm child found
** “ All Com- All Com- We have found that lost child. ICS is released. Khaki Clear.”
** Repeat across other channels as necessary
* Call gate to reopen
** “Gate,Gate- Khaki. Please open the gate to all traffic. Lost Child is found. Do you copy? Over.”
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Found child protocol ===
* Not an emergency
* Gather info from Ranger reporting incident
* Parents/guardian names and camp location, gender, clothing worn
** Location and time last seen
* Have reporting Ranger pair stay in same location with found child (or if child wants to go back their camp, can accompany)
* Repeat info to all Rangers (if needed, all Comm - across all channels)
* Assign specific Rangers to look for parent in specific locations
* Ask other Safety Team members to look, if needed and available.
When parent is found
* Notify All Comm child found
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Medical Assistance Protocol ===
* Khaki to call:
** If emergency: Medical (NorthBeast EMT)(Channel 16)
** If not an emergency: First Aid (Channel 15)
* Relay info from Ranger
* Khaki to appoint one Ranger as point of contact for situation, if needed (most likely Ranger that called in the situation)
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from all involved parties after initial response is complete
* Log all info
* Fill out any required forms

[*NOTE: See below regarding ICS]

=== Distressed Participant Assistance Protocol ===
* ''Under review''
* Emergency situations: call Medical (Northbeast EMT) on Ch. 16
* Non-emergency: See if Rangers are comfortable handling the situation.
* Sanctuary is available as a place where
* Khaki to call Sanctuary [Ch 1, but they might not hear]; if no response just have rangers walk down
** See [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary]]
** Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity.
** NorthBeast EMTs may be a more appropriate support in the case of mental health issues.
** Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.”
* Relay info from Ranger
* If Sanctuary requests- Khaki to call First Aid/NorthBeast EMT for additional support.
* Khaki to appoint one Ranger to assist with transport to Sanctuary/Northbeast (or other safe location) as directed by Sanctuary/Northbeast if necessary
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from involved parties after initial response is complete
* Log all info
* Fill out any required forms

IMPORTANT: Khaki should call in OOD in any case that includes domestic violence, sexual assault or sexual abuse.

''TBD: Is there a line between must always escalate to OOD vs only with participant's permission [eg, physical assault?]''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in Advanced ICS. If you are a Khaki please take this training for important information on ICS procedures.

== Khaki in ICS Briefly ==
ICS (Incident command structure) can be enacted to allow for organized responses to situations and emergencies, especially when multiple resources / cores are involved. Khaki or OOD can declare ICS. Often, one of the TAC channels is used for communications about the incident. Check that the radio channel is clear before moving ICS traffic onto it.

Bottom line for khaki in ICS: you keep doing things that khaki does: guide rangers, dispatch resources, make plans, document.

When ICS is enacted and Khaki is not usually IC, Khaki can be appointed by the IC as part of the General Staff, Operations Lead or Ranger Operations Lead. Khaki’s default roles will be Planning and Logistics on the General Staff.

Planning supports the incident action planning process by tracking resources, collecting/analyzing information, and maintaining documentation.

Logistics arranges for resources and needed services to support achievement of the incident objectives.

Operations Lead manages operations execution to meet incident objectives.

Ranger Operations Lead works with the OL to execute operations execution to meet incident objectives.

'''IMPORTANT: Any time ICS is enacted and the IC appoints Khaki to a role. Khaki needs to make sure that Ranger shift duties are covered by the KIT, or other qualified Ranger.'''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in both ICS III & ICS IV. If you are a Khaki you can review these sections on ICS procedures, roles and tasks; but mostly, plan to listen to the OOD for guidance.

=== ICS Training Documents ===
[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[https://training.fema.gov/is/courseoverview.aspx?code=IS-100.b Self-study ICS Intro course from FEMA]
=== Enacting ICS ===
Enacting ICS happens on the radio. An incident is reported or escalates to where you believe help is needed from many cores. It is important to let everyone On Comm know that ICS is in effect and to be alert for updates. The ICS structure assumes roles and allows for expansion with the needs of the incident. Anyone On Comm could be called to the incident for support.

* To enact ICS make an All Com broadcast
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”

* If Khaki is on scene, they would be the IC until someone more experienced arrives at the Incident site and assumes the IC role. If Khaki is not on scene, the person with the most experience and comfort level will assume IC.
** “All Com All Com- Khaki- Current IC is Athena. Khaki Clear.”
* At this point the IC will decide whether to switch channels or not. If IC decides to switch then.
** “All Com, All Com- Athena. ICS will move to Channel 5 F I V E. ICS moving to 5. Athena Clear.”

=== Khaki as Planning and Logistics ===
You will be working directly with the IC either onsite or at HQ by tracking and arranging resources like volunteers available or transportation and needed resources, collecting incident information, and maintaining documentation.

=== Khaki as Operations Lead ===
As Operations Lead you will be reporting to the IC on operations execution and working with the IC to determine incident objectives and recommended strategies. You will organize operations personnel to ensure efficiency and manage execution to meet incident objectives.

=== Khaki as Ranger Operations Lead ===
As Ranger Operations Lead you will be working with the OL on operations execution. You will organize Ranger personnel to ensure efficiency and manage execution to meet incident objectives.

ICS Notes
* Khaki as IC will be covered in Advanced ICS
* ICS is also enacted for planned events such as an effigy burn.
* ICS happens on every shift. As Khaki managing several pairs of Dirt Ranger you are essentially IC when incidents arise.

= Onshift Ranger Resources for Khaki =

== KIT’s and Ass Khakis ==
KIT(Khaki’s-in Training) are 2+ year veterans of Firefly Rangers. They are learning the ropes of being Khaki. Ass Khaki’s are assistants for the shift and are or have been KIT’s and Khakis. They are onshift to assist Khaki with splitting duties during busy and chaotic times. During ICS events they will assume the Khaki role if current Khaki is needed to support the ICS incident.

=== KIT/Ass Khaki Tasks ===
* Take calls or practice taking calls with guidance from Khaki
* Take calls while Khaki is unavailable
* Take over as Khaki for a specific ranger incident
* Log information in the Ranger Log
* Transcribe info from Khaki and update the Ranger Log
* Manage ranger teams with guidance from Khaki
* Manage ranger teams while khaki is unavailable
* Assume the shift Khaki role when Khaki is needed for ICS

== Echelon Rangers ==
Echelon Rangers are like office managers: masters of organization, resource and asset tracking. They keep chaos out of HQ. Echelon is part of Ranger Logistics and reports to the Echelon Lead.

=== Echelon tasks: ===
* Be present at HQ while Khaki steps away
* Let Khaki know of they hear a call for Khaki that they do not respond to
* Resource for knowing on shift volunteers
* Help with resources for on shift rangers
* Radio directory & Channel listing resource
* Give out tee’s & lams
* Lost & Found log
** Valuable items kept with Echelon and other items at Base Camp

Note: Overnight Khakis will likely need to cover Echelon tasks, so please check out the [[Echelon Shift Guide]]

== OOD ==
Officer of the Day (OOD) is now a separate core from Rangers (although many OODs are experienced Rangers.]

=== OOD tasks ===
* Handle escalated incidents if needed
* IC during ICS
* Resource to assist khaki if needed

=== Kick it sideways– when to call in the OOD ===
* When an incident is beyond the scope of rangers
* When larger multi department incidents happen and ICS is enacted

= Links to other reference materials =
As Khaki, you should review ALL materials in this wiki, which functions as the Ranger Manual.

Other useful documents & links:

[https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit Concise narrative]

[[Mentor Guidelines]]

[[Echelon Shift Guide]]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form (Firefly Incident Report Form, aka FIRF)]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form 2018]

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

[[Advanced Khaki I-Leadership Skills]]

[[Advanced Khaki II-Problem Solving]]

[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[[Crisis Response Soft Skills]]

Old documents for reference only:

[https://docs.google.com/document/d/1VUDIagUxLfhz6fYsm3vuBdU4NV4r9e9Lj0cztEBac0M/edit?usp=sharing Intro to Khaki 2017 (google doc)]

Echelon Shift Guide

2024-06-29T21:26:42Z

Dolphin: /* Checklist for Rangers coming on-shift */

= Overview of the Ranger Echelon Role =
Thank you for volunteering for a Ranger Echelon Shift!

Your role is to support Khaki and the rest of the Rangers by keeping Ranger HQ running smoothly and effectively, especially during shift changes.

You act as both an office manager and a receptionist:

* Office manager: Echelon Rangers are masters of organization, resource and asset tracking. They keep chaos out of HQ.
* Receptionist: Echelon Rangers answer walk-up questions. They can keep track and help prioritize multiple demands on khaki's attention.

Echelon tasks:
* Help with resources for on shift rangers (t-shirts, lams, map, snacks, water, etc.)
* Fields walk-up questions
* Be present at HQ while Khaki steps away
* Let Khaki know if they hear a call for Khaki that they do not respond to
* Helps with radios (how to get, how to use, channels, troubleshooting problems)
* Shift tracking: can help Khaki check rangers in on schedule; track & post (put on white board out front) post shifts that need to be filled

== Eligibility to be an Echelon Ranger ==
Echelon Rangers should have good organizational skills and be comfortable using Radios and explaining how to use them to others. Second year rangers and beyond are very welcome to do an Echelon Shift. If this is your first year as a Ranger but have experience at Firefly and want to do an Echelon shift once you have completed your alpha shift, or if you have any questions about Echelon, contact rangers@fireflyartscollective.org.

== Training ==
Training is usually on-the-job, by shadowing another Echelon Ranger. We suggest reviewing all documentation here and in links at the end, and making sure you have experience using event radios before your scheduled shift. Especially take a look at [[Radio Basics|Firefly Radio Basics]]: you should be very comfortable with all of this, since you may need to explain any of this material to volunteers.

== Echelon Coordination ==
Echelon is part of Ranger Logistics and reports to the Logistics Lead and Ranger Leads. Contact the logistics team mailing list at ranger-logistics@lists.fireflyartscollective.org or rangers@fireflyartscollective.org with any questions.

== Radio Core ==

See [[Radio Tech]] for more detailed information on Firefly's radio setup.

The Radio Core handles year-round Radio maintenance and procurement, and will be available for on-site set up and consultation. In 2024, Radio Core Volunteers inventory radios once a day between 2PM and 6PM. The Radio Core lead for 2024 is Dox. If you have radio-specific questions you can email the radio leads at radios@fireflyartscollective.org.

== Logistics of the Echelon Shift: 4.5 hour shifts that overlap ==
Because the shift change is the busiest part of the shift, we ask that volunteers for Echelon arrive 15-20 minutes before the scheduled shift change, and plan to stay 15-20 minutes after the shift change. So your Echelon shift is actually 4½ hours long, and covers TWO Ranger shift changes.

== Echelon Shift Checklist ==
[https://docs.google.com/document/d/1Mq5d-jkBzoCCBu6PwxM-4qScJm13mwsulzvCFBVMnw0/edit Echelon Shift Checklist] to be completed for each shift-will be laminated & on the cork board next to the Echelon desk. Erase old list and fill out anew for each shift.

❐ Outgoing Echelon to give instructions & updates to Incoming Echelon

❐ Check with Khaki if they need help with anything

❐ Shift change (see Checklists for Rangers coming on and off shift)

❐ Answer walk-up questions / requests

(Tip: use sticky notes for temporary notes)

❐ Listen for calls for Khaki on Info (Ch 1)

❐ Listen for calls on the Ranger phone

❐ Tell Khaki about anything of note while they weren’t at HQ

❐ Check/get refill of water jug (ask Gnomes!)

❐ Keep HQ tidy

❐ Check radio area (if issues, note in Echelon log)

❐ Update shifts needed white board

== Echelon Shift Log ==
This is NOT the “Ranger Log”. It is for Echelon Rangers to communicate with other Echelon Rangers; and can be used as a temporary notebook for information to be added to the Khaki log. See the Echelon Log cover sheet. Use loose-leaf pages for the log.

= Ranger Shift Change Responsibilities =
One of the primary functions of the Echelon position is to help with the busy Ranger shift transition periods.

== Checklists For Coming on and off shift ==

=== Checklist for Rangers coming on-shift ===
(Ranger self-service or ask Echelon for Assistance)

* ❐ First shift:
** ❐ T-shirt
** ❐ Lam & Lanyard
** ❐ Swag bag
* ❐ Radio (self-service)
** ❐ Use Radios labeled for Rangers, don’t have to sign out to individual
** ❐ Radio should have fully charged battery
** ❐ Set to correct channel (Info (Ch1))
** ❐ Instruction on how to use, change channels, etc.
** ❐ Recommend that do radio check to Khaki on Info (Ch 1) when away from HQ
** ❐ Mic or headset (if wants)
** ❐ Radio Reference Card
* ❐ Map (if wants)
* ❐ Notebook & pen (if forgot)
* ❐ Check in with Khaki
** ❐ Khaki to check in on schedule (✓and/or highlight in green)

=== Checklist for Rangers coming off-shift ===
(Ranger self-service or ask Echelon for Assistance)

* ❐ Check in with Khaki
** ❐ Debrief on how shift went
** ❐ Discuss decompression /support if needed
** ❐ Check schedule for next shift
* ❐ Return Radio (self-service)
* ❐ Return map
* ❐ Return notebook & pen (Ranger should keep or dispose of notes)

See [https://docs.google.com/document/d/1n9vNMJ1Lz7PzxDKdAVhYoUQvzW0IRxKiruKcWh74hCs/edit Checklists for Rangers coming on and off shift]

== Tee shirts ==
For 2024, Echelon handles t-shirts just for Rangers this year. In 2024, all Rangers get a shirt since we have a new color (pistachio green); if we run out, use one of the old bright green ones. Give T-shirts to Rangers who don’t already have them, including Alphas. (If Alphas don’t pass their shift, they will be asked to return the shirt.) Ask the volunteer what size. Only 1 t-shirt per volunteer.
== Laminates (Lams) ==
For 2024, Echelon handles Laminates for just Rangers. There should already be Lams for most volunteers; if not, use a blank lam and have them write in their handle with a sharpie.

== Additional Ranger Items (Map, Notebook, Checklist, Swag Bag) ==
These are optional to offer to Rangers:
* Map
* Notebook & Pen (Rangers should have brought their own, but we’ll have a supply in case.)
* Ranger shift check-list
* There are swag bags with sticker and button. Can take an extra if request it.

= Other Echelon Responsibilities & Resources =

== Radio troubleshooting ==
===No one can hear me===
*Is the battery low?
*Is it on the wrong channel?
*Is the mic in securely?
*Antenna held upwards, away from body?
*Too close to body?

==== I can't hear anyone ====

*Is the battery low?
*Is the volume turned up?
*Is it on the wrong channel?
*Antenna held upwards, away from body?

==== Receive/transmit audio quality is poor ====

* Swap out shoulder mic (if using)
* Check for dirt or moisture

If none of these solve their problem, swap out the radio, send them on their way, and try the following:

=== HQ radio troubleshooting ===

* Try these things in order; try an extra turning off & on again between steps:
** 1 Turn off & on again;
** 2 Turn off, replace batteries, turn on again;
** 3 Turn off, remove microphone, turn on again;
** 4 Turn off, replace antenna, turn on again;
** 5 Check channel is set to the correct station and locked correctly
* If none of those work: mark any equipment still having problems with red tape and put aside for a Radio tech. Note down what the observed problem is in the Echelon log!

== Walk-up questions ==
* You can field questions from participants who walk-up
* If you don’t know an answer, try to figure out who should be asked
* If it’s something worth noting, add it to the Echelon logs and to the Khaki log.

== Monitoring Radio (Info, Ch 1) and the Ranger / Khaki Phone ==
Listen on Channel 1 (Info), especially when Khaki is busy in case they miss calls coming over the radio for them.

Sometimes you may use an additional radio to monitor an ongoing conversation on a different channel.

At Khaki's discretion, you may be asked to monitor and/or answer the Ranger / Khaki phone.

== Assisting Khaki with Updating Ranger Log & Summary Sheets ==
* The Ranger Log stays with Khaki and/or KIT at all times.
* If you have something to be added to the Ranger Log (walk-up issue, call, etc.) tell Khaki; if they aren’t at HQ, you can add it to the Echelon log and then tell Khaki when they return.
* You might help Khaki figure out who is on shift, including for other Cores.

== Schedule changes & Shift Coverage Needed Board ==
If someone does not show for their shift, or reports that they will not be able to do the shift they signed up for:
* Post that Shift on the Shift Coverage Needed whiteboard
* Make a note in the schedule

== Fill water jug ==
Coordinate with Bass Camp (formerly Kitchen) to get gallon water jug filled; can ask Gnomes for help.

== Keep HQ Tidy ==
* Keep the tables clear of clutter
* Don’t allow Rangers to leave trash at HQ-including Echelon Rangers. LNT!

== Emergencies ==
* Listen and assist Khaki as needed
* See FERN (Firefly Emergency Resource Notebook)
* See Khaki Manual and emergency forms as needed

= Additional Reference Material for Echelon Binder =
FERN Emergency Contact info (Will be added in print version)

Firefly Policies

Firefly Rangers Overview

Echelon Shift Guide

2024-06-29T21:22:09Z

Dolphin: /* Ranger Shift Change Responsibilities */

= Overview of the Ranger Echelon Role =
Thank you for volunteering for a Ranger Echelon Shift!

Your role is to support Khaki and the rest of the Rangers by keeping Ranger HQ running smoothly and effectively, especially during shift changes.

You act as both an office manager and a receptionist:

* Office manager: Echelon Rangers are masters of organization, resource and asset tracking. They keep chaos out of HQ.
* Receptionist: Echelon Rangers answer walk-up questions. They can keep track and help prioritize multiple demands on khaki's attention.

Echelon tasks:
* Help with resources for on shift rangers (t-shirts, lams, map, snacks, water, etc.)
* Fields walk-up questions
* Be present at HQ while Khaki steps away
* Let Khaki know if they hear a call for Khaki that they do not respond to
* Helps with radios (how to get, how to use, channels, troubleshooting problems)
* Shift tracking: can help Khaki check rangers in on schedule; track & post (put on white board out front) post shifts that need to be filled

== Eligibility to be an Echelon Ranger ==
Echelon Rangers should have good organizational skills and be comfortable using Radios and explaining how to use them to others. Second year rangers and beyond are very welcome to do an Echelon Shift. If this is your first year as a Ranger but have experience at Firefly and want to do an Echelon shift once you have completed your alpha shift, or if you have any questions about Echelon, contact rangers@fireflyartscollective.org.

== Training ==
Training is usually on-the-job, by shadowing another Echelon Ranger. We suggest reviewing all documentation here and in links at the end, and making sure you have experience using event radios before your scheduled shift. Especially take a look at [[Radio Basics|Firefly Radio Basics]]: you should be very comfortable with all of this, since you may need to explain any of this material to volunteers.

== Echelon Coordination ==
Echelon is part of Ranger Logistics and reports to the Logistics Lead and Ranger Leads. Contact the logistics team mailing list at ranger-logistics@lists.fireflyartscollective.org or rangers@fireflyartscollective.org with any questions.

== Radio Core ==

See [[Radio Tech]] for more detailed information on Firefly's radio setup.

The Radio Core handles year-round Radio maintenance and procurement, and will be available for on-site set up and consultation. In 2024, Radio Core Volunteers inventory radios once a day between 2PM and 6PM. The Radio Core lead for 2024 is Dox. If you have radio-specific questions you can email the radio leads at radios@fireflyartscollective.org.

== Logistics of the Echelon Shift: 4.5 hour shifts that overlap ==
Because the shift change is the busiest part of the shift, we ask that volunteers for Echelon arrive 15-20 minutes before the scheduled shift change, and plan to stay 15-20 minutes after the shift change. So your Echelon shift is actually 4½ hours long, and covers TWO Ranger shift changes.

== Echelon Shift Checklist ==
[https://docs.google.com/document/d/1Mq5d-jkBzoCCBu6PwxM-4qScJm13mwsulzvCFBVMnw0/edit Echelon Shift Checklist] to be completed for each shift-will be laminated & on the cork board next to the Echelon desk. Erase old list and fill out anew for each shift.

❐ Outgoing Echelon to give instructions & updates to Incoming Echelon

❐ Check with Khaki if they need help with anything

❐ Shift change (see Checklists for Rangers coming on and off shift)

❐ Answer walk-up questions / requests

(Tip: use sticky notes for temporary notes)

❐ Listen for calls for Khaki on Info (Ch 1)

❐ Listen for calls on the Ranger phone

❐ Tell Khaki about anything of note while they weren’t at HQ

❐ Check/get refill of water jug (ask Gnomes!)

❐ Keep HQ tidy

❐ Check radio area (if issues, note in Echelon log)

❐ Update shifts needed white board

== Echelon Shift Log ==
This is NOT the “Ranger Log”. It is for Echelon Rangers to communicate with other Echelon Rangers; and can be used as a temporary notebook for information to be added to the Khaki log. See the Echelon Log cover sheet. Use loose-leaf pages for the log.

= Ranger Shift Change Responsibilities =
One of the primary functions of the Echelon position is to help with the busy Ranger shift transition periods.

== Checklists For Coming on and off shift ==

=== Checklist for Rangers coming on-shift ===
(Ranger self-service or ask Echelon for Assistance)

❐ First shift:

❐ T-shirt

❐ Lam & Lanyard

❐ Swag bag

❐ Radio (self-service)

❐ Use Radios labeled for Rangers, don’t have to sign out to individual

❐ Radio should have fully charged battery

❐ Set to correct channel (Info (Ch1))

❐ Instruction on how to use, change channels, etc.

❐ Recommend that do radio check to Khaki on Info (Ch 1) when away from HQ

❐ Mic or headset (if wants)

❐ Radio Reference Card

❐ Map (if wants)

❐ Notebook & pen (if forgot)

❐ Check in with Khaki

❐ Khaki to check in on schedule (✓and/or highlight in green)

=== Checklist for Rangers coming off-shift ===
(Ranger self-service or ask Echelon for Assistance)

❐ Check in with Khaki

❐ Debrief on how shift went

❐ Discuss decompression /support if needed

❐ Check schedule for next shift

❐ Return Radio (self-service)

❐ Return map

❐ Return notebook & pen (Ranger should keep or dispose of notes)

See [https://docs.google.com/document/d/1n9vNMJ1Lz7PzxDKdAVhYoUQvzW0IRxKiruKcWh74hCs/edit Checklists for Rangers coming on and off shift]

== Tee shirts ==
For 2024, Echelon handles t-shirts just for Rangers this year. In 2024, all Rangers get a shirt since we have a new color (pistachio green); if we run out, use one of the old bright green ones. Give T-shirts to Rangers who don’t already have them, including Alphas. (If Alphas don’t pass their shift, they will be asked to return the shirt.) Ask the volunteer what size. Only 1 t-shirt per volunteer.
== Laminates (Lams) ==
For 2024, Echelon handles Laminates for just Rangers. There should already be Lams for most volunteers; if not, use a blank lam and have them write in their handle with a sharpie.

== Additional Ranger Items (Map, Notebook, Checklist, Swag Bag) ==
These are optional to offer to Rangers:
* Map
* Notebook & Pen (Rangers should have brought their own, but we’ll have a supply in case.)
* Ranger shift check-list
* There are swag bags with sticker and button. Can take an extra if request it.

= Other Echelon Responsibilities & Resources =

== Radio troubleshooting ==
===No one can hear me===
*Is the battery low?
*Is it on the wrong channel?
*Is the mic in securely?
*Antenna held upwards, away from body?
*Too close to body?

==== I can't hear anyone ====

*Is the battery low?
*Is the volume turned up?
*Is it on the wrong channel?
*Antenna held upwards, away from body?

==== Receive/transmit audio quality is poor ====

* Swap out shoulder mic (if using)
* Check for dirt or moisture

If none of these solve their problem, swap out the radio, send them on their way, and try the following:

=== HQ radio troubleshooting ===

* Try these things in order; try an extra turning off & on again between steps:
** 1 Turn off & on again;
** 2 Turn off, replace batteries, turn on again;
** 3 Turn off, remove microphone, turn on again;
** 4 Turn off, replace antenna, turn on again;
** 5 Check channel is set to the correct station and locked correctly
* If none of those work: mark any equipment still having problems with red tape and put aside for a Radio tech. Note down what the observed problem is in the Echelon log!

== Walk-up questions ==
* You can field questions from participants who walk-up
* If you don’t know an answer, try to figure out who should be asked
* If it’s something worth noting, add it to the Echelon logs and to the Khaki log.

== Assisting Khaki with Updating Ranger Log & Summary Sheets ==
* The Ranger Log stays with Khaki and/or KIT at all times.
* If you have something to be added to the Ranger Log (walk-up issue, call, etc.) tell Khaki; if they aren’t at HQ, you can add it to the Echelon log and then tell Khaki when they return.
* You might help Khaki figure out who is on shift, including for other Cores.

== Schedule changes & Shift Coverage Needed Board ==
If someone does not show for their shift, or reports that they will not be able to do the shift they signed up for:
* Post that Shift on the Shift Coverage Needed whiteboard
* Make a note in the schedule

== Fill water jug ==
Coordinate with Bass Camp (formerly Kitchen) to get gallon water jug filled; can ask Gnomes for help.

== Keep HQ Tidy ==
* Keep the tables clear of clutter
* Don’t allow Rangers to leave trash at HQ-including Echelon Rangers. LNT!

== Emergencies ==
* Listen and assist Khaki as needed
* See FERN (Firefly Emergency Resource Notebook)
* See Khaki Manual and emergency forms as needed

= Additional Reference Material for Echelon Binder =
FERN Emergency Contact info (Will be added in print version)

Firefly Policies

Firefly Rangers Overview

Welcome to the Firefly Rangers

2024-06-29T20:59:16Z

Dolphin: /* Radio Use */ typo

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It links to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== Who are the Firefly Rangers ===
'''TL/DR: Rangers are friendly, resource-connected volunteers who work with other Fireflies to help the event run smoothly.'''

Rangers are sober, friendly, radio-equipped Fireflies who collaborate with participants and other volunteers to address personal and community concerns over the course of the event. We help other Fireflies by connecting them with community resources, or just being a listening ear. We encourage self-reliance, individual accountability, and shared responsibility among Fireflies; we work to uphold the principles of our community.

Rangers are trained to know how and when to deescalate a tense situation (using skills such as awareness, listening, and non-confrontational communication), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves easy to find and available to call for help; but we default to not intervening unless necessary. Rangers balance addressing fellow Fireflies’ concerns with not getting in the way of participants’ experiences. Rangers stay sober and practice self-care so that we are best able to respond to situations appropriately.

Rangers have no authority beyond that of any other participant. We build [[Rangerly and Unrangerly Behavior#Social%20capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and by acting as a reliable conduit for information & resources. We avoid spending our social capital unnecessarily, and only do so in support of the Firefly community.

=== Who can become a Firefly Ranger ===
Anyone with decent people skills can become an excellent Ranger. That said, this is a great volunteer opportunity for participants who have been to Firefly before or have served as Rangers at other Burner events. Potential Firefly rangers are expected to come in with a minimum of a good, experiential understanding of burner culture, and an understanding of the layout of Firefly or willingness to learn it before your first shift. We do make occasional exceptions based on other experience, so if you have any questions email rangers@fireflyartscollective.org.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

Get your t-shirt and lam (laminate) from Ranger HQ on your first shift, and bring these to all future shifts.

=== On your Shift ===
Ranger shifts are 4 hours. At the beginning of your shift, go to Ranger HQ and check in with Khaki. You'll pair up and wander around the event, usually just in a general direction, sometimes with something specific to check out; we try to have rangers check on all areas of the event periodically.

Most Ranger shifts are fairly quiet, and you can spend time hanging out at a camp or event, or check out art for a bit. Often you'll answer questions from participants. Occasionally Rangers will go around telling participants about bad weather incoming, pass on other important info, or check the trails to report problems. Occasionally rangers will help those in distress or in conflict with other participants, using ranger skills such as listening, and sometimes helping finding additional help from campmates or other community resources. You have your fellow Rangers as support, and you can always call Khaki for guidance.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

=== [[Radio Basics|Radio Use]] ===
When making a call: THINK--LISTEN--PUSH--PAUSE--TALK

Use the formula "Khaki, Khaki, this is Ranger A. I need X at Y for Z."

What not to say/do:

* Do not bring your radio in the portapotty
* Do not use profanity
* Do not use participant names (respect confidentiality)
* Do not say dead or dying (instead say not breathing, not responsive)
* Do not make references to drugs or name any substances (you can say “disoriented”)

Anyone can be listening on the radio, we need to follow FCC guidelines, and we need to avoid liability.

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Echelon Shift Guide

2024-06-29T20:48:43Z

Dolphin: /* Overview of the Ranger Echelon Role */

= Overview of the Ranger Echelon Role =
Thank you for volunteering for a Ranger Echelon Shift!

Your role is to support Khaki and the rest of the Rangers by keeping Ranger HQ running smoothly and effectively, especially during shift changes.

You act as both an office manager and a receptionist:

* Office manager: Echelon Rangers are masters of organization, resource and asset tracking. They keep chaos out of HQ.
* Receptionist: Echelon Rangers answer walk-up questions. They can keep track and help prioritize multiple demands on khaki's attention.

Echelon tasks:
* Help with resources for on shift rangers (t-shirts, lams, map, snacks, water, etc.)
* Fields walk-up questions
* Be present at HQ while Khaki steps away
* Let Khaki know if they hear a call for Khaki that they do not respond to
* Helps with radios (how to get, how to use, channels, troubleshooting problems)
* Shift tracking: can help Khaki check rangers in on schedule; track & post (put on white board out front) post shifts that need to be filled

== Eligibility to be an Echelon Ranger ==
Echelon Rangers should have good organizational skills and be comfortable using Radios and explaining how to use them to others. Second year rangers and beyond are very welcome to do an Echelon Shift. If this is your first year as a Ranger but have experience at Firefly and want to do an Echelon shift once you have completed your alpha shift, or if you have any questions about Echelon, contact rangers@fireflyartscollective.org.

== Training ==
Training is usually on-the-job, by shadowing another Echelon Ranger. We suggest reviewing all documentation here and in links at the end, and making sure you have experience using event radios before your scheduled shift. Especially take a look at [[Radio Basics|Firefly Radio Basics]]: you should be very comfortable with all of this, since you may need to explain any of this material to volunteers.

== Echelon Coordination ==
Echelon is part of Ranger Logistics and reports to the Logistics Lead and Ranger Leads. Contact the logistics team mailing list at ranger-logistics@lists.fireflyartscollective.org or rangers@fireflyartscollective.org with any questions.

== Radio Core ==

See [[Radio Tech]] for more detailed information on Firefly's radio setup.

The Radio Core handles year-round Radio maintenance and procurement, and will be available for on-site set up and consultation. In 2024, Radio Core Volunteers inventory radios once a day between 2PM and 6PM. The Radio Core lead for 2024 is Dox. If you have radio-specific questions you can email the radio leads at radios@fireflyartscollective.org.

== Logistics of the Echelon Shift: 4.5 hour shifts that overlap ==
Because the shift change is the busiest part of the shift, we ask that volunteers for Echelon arrive 15-20 minutes before the scheduled shift change, and plan to stay 15-20 minutes after the shift change. So your Echelon shift is actually 4½ hours long, and covers TWO Ranger shift changes.

== Echelon Shift Checklist ==
[https://docs.google.com/document/d/1Mq5d-jkBzoCCBu6PwxM-4qScJm13mwsulzvCFBVMnw0/edit Echelon Shift Checklist] to be completed for each shift-will be laminated & on the cork board next to the Echelon desk. Erase old list and fill out anew for each shift.

❐ Outgoing Echelon to give instructions & updates to Incoming Echelon

❐ Check with Khaki if they need help with anything

❐ Shift change (see Checklists for Rangers coming on and off shift)

❐ Answer walk-up questions / requests

(Tip: use sticky notes for temporary notes)

❐ Listen for calls for Khaki on Info (Ch 1)

❐ Listen for calls on the Ranger phone

❐ Tell Khaki about anything of note while they weren’t at HQ

❐ Check/get refill of water jug (ask Gnomes!)

❐ Keep HQ tidy

❐ Check radio area (if issues, note in Echelon log)

❐ Update shifts needed white board

== Echelon Shift Log ==
This is NOT the “Ranger Log”. It is for Echelon Rangers to communicate with other Echelon Rangers; and can be used as a temporary notebook for information to be added to the Khaki log. See the Echelon Log cover sheet. Use loose-leaf pages for the log.

== Ranger Shift Change Responsibilities ==

=== Checklist for Rangers coming on-shift ===
(Ranger self-service or ask Echelon for Assistance)

❐ First shift:

❐ T-shirt

❐ Lam & Lanyard

❐ Swag bag

❐ Radio (self-service)

❐ Use Radios labeled for Rangers, don’t have to sign out to individual

❐ Radio should have fully charged battery

❐ Set to correct channel (Info (Ch1))

❐ Instruction on how to use, change channels, etc.

❐ Recommend that do radio check to Khaki on Info (Ch 1) when away from HQ

❐ Mic or headset (if wants)

❐ Radio Reference Card

❐ Map (if wants)

❐ Notebook & pen (if forgot)

❐ Check in with Khaki

❐ Khaki to check in on schedule (✓and/or highlight in green)

=== Checklist for Rangers coming off-shift ===
(Ranger self-service or ask Echelon for Assistance)

❐ Check in with Khaki

❐ Debrief on how shift went

❐ Discuss decompression /support if needed

❐ Check schedule for next shift

❐ Return Radio (self-service)

❐ Return map

❐ Return notebook & pen (Ranger should keep or dispose of notes)

See [https://docs.google.com/document/d/1n9vNMJ1Lz7PzxDKdAVhYoUQvzW0IRxKiruKcWh74hCs/edit Checklists for Rangers coming on and off shift]

== Tee shirts ==
For 2024, echelon handles t-shirts just for Rangers this year. In 2024, all Rangers get a shirt since we have a new color (pistachio green); if we run out, use one of the old bright green ones. Give T-shirts to Rangers who don’t already have them, including Alphas. (If Alphas don’t pass their shift, they will be asked to return the shirt.) Ask the volunteer what size. Only 1 t-shirt per volunteer.
== Laminates (Lams) ==
Echelon also handles Laminates for all Safety Teams. There should already be Lams for most volunteers; if not, use a blank lam and have them write in their handle with a sharpie.

== Swag ==
There is usually swag for volunteers to be handed out at their first shift.

== Additional Ranger Items (Map, Notebook, Checklist, Swag Bag) ==
These are optional to offer to Rangers:
* Map
* Notebook & Pen (Rangers should have brought their own, but we’ll have a supply in case.)
* Ranger shift check-list
* There are swag bags with sticker and button. Can take an extra if request it.

= Other Echelon Responsibilities & Resources =

== Radio troubleshooting ==
===No one can hear me===
*Is the battery low?
*Is it on the wrong channel?
*Is the mic in securely?
*Antenna held upwards, away from body?
*Too close to body?

==== I can't hear anyone ====

*Is the battery low?
*Is the volume turned up?
*Is it on the wrong channel?
*Antenna held upwards, away from body?

==== Receive/transmit audio quality is poor ====

* Swap out shoulder mic (if using)
* Check for dirt or moisture

If none of these solve their problem, swap out the radio, send them on their way, and try the following:

=== HQ radio troubleshooting ===

* Try these things in order; try an extra turning off & on again between steps:
** 1 Turn off & on again;
** 2 Turn off, replace batteries, turn on again;
** 3 Turn off, remove microphone, turn on again;
** 4 Turn off, replace antenna, turn on again;
** 5 Check channel is set to the correct station and locked correctly
* If none of those work: mark any equipment still having problems with red tape and put aside for a Radio tech. Note down what the observed problem is in the Echelon log!

== Walk-up questions ==
* You can field questions from participants who walk-up
* If you don’t know an answer, try to figure out who should be asked
* If it’s something worth noting, add it to the Echelon logs and to the Khaki log.

== Assisting Khaki with Updating Ranger Log & Summary Sheets ==
* The Ranger Log stays with Khaki and/or KIT at all times.
* If you have something to be added to the Ranger Log (walk-up issue, call, etc.) tell Khaki; if they aren’t at HQ, you can add it to the Echelon log and then tell Khaki when they return.
* You might help Khaki figure out who is on shift, including for other Cores.

== Schedule changes & Shift Coverage Needed Board ==
If someone does not show for their shift, or reports that they will not be able to do the shift they signed up for:
* Post that Shift on the Shift Coverage Needed whiteboard
* Make a note in the schedule

== Fill water jug ==
Coordinate with Bass Camp (formerly Kitchen) to get gallon water jug filled; can ask Gnomes for help.

== Keep HQ Tidy ==
* Keep the tables clear of clutter
* Don’t allow Rangers to leave trash at HQ-including Echelon Rangers. LNT!

== Emergencies ==
* Listen and assist Khaki as needed
* See FERN (Firefly Emergency Resource Notebook)
* See Khaki Manual and emergency forms as needed

= Additional Reference Material for Echelon Binder =
FERN Emergency Contact info (Will be added in print version)

Firefly Policies

Firefly Rangers Overview

Echelon Shift Guide

2024-06-29T20:37:26Z

Dolphin: /* Training */

= Overview of the Ranger Echelon Role =
Thank you for volunteering for a Ranger Echelon Shift!

Your role is to support Khaki and the rest of the Rangers by keeping Ranger HQ running smoothly and effectively, especially during shift changes.

You act as both an office manager and a receptionist:

* Office manager: Echelon Rangers are masters of organization, resource and asset tracking. They keep chaos out of HQ.
* Receptionist: Echelon Rangers answer walk-up questions. They can keep track and help prioritize multiple demands on khaki's attention.

Echelon tasks:
* Help with resources for on shift rangers (map, snacks, water, etc.)
* Helps with radios (how to get, how to use, channels, troubleshooting problems)
* Give out tee shirts & lams
* Shift tracking: can help Khaki check rangers in on schedule; track & post (put on white board out front) post shifts that need to be filled
* Be present at HQ while Khaki steps away
* Fields walk-up questions
* Let Khaki know if they hear a call for Khaki that they do not respond to

== Eligibility to be an Echelon Ranger ==
Echelon Rangers should have good organizational skills and be comfortable using Radios and explaining how to use them to others. Second year rangers and beyond are very welcome to do an Echelon Shift. If this is your first year as a Ranger but have experience at Firefly and want to do an Echelon shift once you have completed your alpha shift, or if you have any questions about Echelon, contact rangers@fireflyartscollective.org.

== Training ==
Training is usually on-the-job, by shadowing another Echelon Ranger. We suggest reviewing all documentation here and in links at the end, and making sure you have experience using event radios before your scheduled shift. Especially take a look at [[Radio Basics|Firefly Radio Basics]]: you should be very comfortable with all of this, since you may need to explain any of this material to volunteers.

== Echelon Coordination ==
Echelon is part of Ranger Logistics and reports to the Logistics Lead and Ranger Leads. Contact the logistics team mailing list at ranger-logistics@lists.fireflyartscollective.org or rangers@fireflyartscollective.org with any questions.

== Radio Core ==

See [[Radio Tech]] for more detailed information on Firefly's radio setup.

The Radio Core handles year-round Radio maintenance and procurement, and will be available for on-site set up and consultation. In 2024, Radio Core Volunteers inventory radios once a day between 2PM and 6PM. The Radio Core lead for 2024 is Dox. If you have radio-specific questions you can email the radio leads at radios@fireflyartscollective.org.

== Logistics of the Echelon Shift: 4.5 hour shifts that overlap ==
Because the shift change is the busiest part of the shift, we ask that volunteers for Echelon arrive 15-20 minutes before the scheduled shift change, and plan to stay 15-20 minutes after the shift change. So your Echelon shift is actually 4½ hours long, and covers TWO Ranger shift changes.

== Echelon Shift Checklist ==
[https://docs.google.com/document/d/1Mq5d-jkBzoCCBu6PwxM-4qScJm13mwsulzvCFBVMnw0/edit Echelon Shift Checklist] to be completed for each shift-will be laminated & on the cork board next to the Echelon desk. Erase old list and fill out anew for each shift.

❐ Outgoing Echelon to give instructions & updates to Incoming Echelon

❐ Check with Khaki if they need help with anything

❐ Shift change (see Checklists for Rangers coming on and off shift)

❐ Answer walk-up questions / requests

(Tip: use sticky notes for temporary notes)

❐ Listen for calls for Khaki on Info (Ch 1)

❐ Listen for calls for Khaki on the Ranger phone

❐ Tell Khaki about anything of note while they weren’t at HQ

❐ Check/get refill of water jug (ask Gnomes!)

❐ Keep HQ tidy

❐ Check radio area (if issues, note in Echelon log)

❐ Update shifts needed white board

== Echelon Shift Log ==
This is NOT the “Ranger Log”. It is for Echelon Rangers to communicate with other Echelon Rangers; and can be used as a temporary notebook for information to be added to the Khaki log. See the Echelon Log cover sheet. Use loose-leaf pages for the log.

== Ranger Shift Change Responsibilities ==

=== Checklist for Rangers coming on-shift ===
(Ranger self-service or ask Echelon for Assistance)

❐ First shift:

❐ T-shirt

❐ Lam & Lanyard

❐ Swag bag

❐ Radio (self-service)

❐ Use Radios labeled for Rangers, don’t have to sign out to individual

❐ Radio should have fully charged battery

❐ Set to correct channel (Info (Ch1))

❐ Instruction on how to use, change channels, etc.

❐ Recommend that do radio check to Khaki on Info (Ch 1) when away from HQ

❐ Mic or headset (if wants)

❐ Radio Reference Card

❐ Map (if wants)

❐ Notebook & pen (if forgot)

❐ Check in with Khaki

❐ Khaki to check in on schedule (✓and/or highlight in green)

=== Checklist for Rangers coming off-shift ===
(Ranger self-service or ask Echelon for Assistance)

❐ Check in with Khaki

❐ Debrief on how shift went

❐ Discuss decompression /support if needed

❐ Check schedule for next shift

❐ Return Radio (self-service)

❐ Return map

❐ Return notebook & pen (Ranger should keep or dispose of notes)

See [https://docs.google.com/document/d/1n9vNMJ1Lz7PzxDKdAVhYoUQvzW0IRxKiruKcWh74hCs/edit Checklists for Rangers coming on and off shift]

== Tee shirts ==
For 2024, echelon handles t-shirts just for Rangers this year. In 2024, all Rangers get a shirt since we have a new color (pistachio green); if we run out, use one of the old bright green ones. Give T-shirts to Rangers who don’t already have them, including Alphas. (If Alphas don’t pass their shift, they will be asked to return the shirt.) Ask the volunteer what size. Only 1 t-shirt per volunteer.
== Laminates (Lams) ==
Echelon also handles Laminates for all Safety Teams. There should already be Lams for most volunteers; if not, use a blank lam and have them write in their handle with a sharpie.

== Swag ==
There is usually swag for volunteers to be handed out at their first shift.

== Additional Ranger Items (Map, Notebook, Checklist, Swag Bag) ==
These are optional to offer to Rangers:
* Map
* Notebook & Pen (Rangers should have brought their own, but we’ll have a supply in case.)
* Ranger shift check-list
* There are swag bags with sticker and button. Can take an extra if request it.

= Other Echelon Responsibilities & Resources =

== Radio troubleshooting ==
===No one can hear me===
*Is the battery low?
*Is it on the wrong channel?
*Is the mic in securely?
*Antenna held upwards, away from body?
*Too close to body?

==== I can't hear anyone ====

*Is the battery low?
*Is the volume turned up?
*Is it on the wrong channel?
*Antenna held upwards, away from body?

==== Receive/transmit audio quality is poor ====

* Swap out shoulder mic (if using)
* Check for dirt or moisture

If none of these solve their problem, swap out the radio, send them on their way, and try the following:

=== HQ radio troubleshooting ===

* Try these things in order; try an extra turning off & on again between steps:
** 1 Turn off & on again;
** 2 Turn off, replace batteries, turn on again;
** 3 Turn off, remove microphone, turn on again;
** 4 Turn off, replace antenna, turn on again;
** 5 Check channel is set to the correct station and locked correctly
* If none of those work: mark any equipment still having problems with red tape and put aside for a Radio tech. Note down what the observed problem is in the Echelon log!

== Walk-up questions ==
* You can field questions from participants who walk-up
* If you don’t know an answer, try to figure out who should be asked
* If it’s something worth noting, add it to the Echelon logs and to the Khaki log.

== Assisting Khaki with Updating Ranger Log & Summary Sheets ==
* The Ranger Log stays with Khaki and/or KIT at all times.
* If you have something to be added to the Ranger Log (walk-up issue, call, etc.) tell Khaki; if they aren’t at HQ, you can add it to the Echelon log and then tell Khaki when they return.
* You might help Khaki figure out who is on shift, including for other Cores.

== Schedule changes & Shift Coverage Needed Board ==
If someone does not show for their shift, or reports that they will not be able to do the shift they signed up for:
* Post that Shift on the Shift Coverage Needed whiteboard
* Make a note in the schedule

== Fill water jug ==
Coordinate with Bass Camp (formerly Kitchen) to get gallon water jug filled; can ask Gnomes for help.

== Keys ==
You may be asked for keys to one of the ATVs. If you’re unsure whether someone should be driving the ATV, ask Khaki or the OOD.

== Keep HQ Tidy ==
* Keep the tables clear of clutter
* Don’t allow Rangers to leave trash at HQ-including Echelon Rangers. LNT!

== Emergencies ==
* Listen and assist Khaki as needed
* See FERN (Firefly Emergency Resource Notebook)
* See Khaki Manual and emergency forms as needed

= Additional Reference Material for Echelon Binder =
FERN Emergency Contact info (Will be added in print version)

Firefly Policies

Firefly Rangers Overview

Echelon Shift Guide

2024-06-29T19:26:48Z

Dolphin: /* Overview of the Ranger Echelon Role */

= Overview of the Ranger Echelon Role =
Thank you for volunteering for a Ranger Echelon Shift!

Your role is to support Khaki and the rest of the Rangers by keeping Ranger HQ running smoothly and effectively, especially during shift changes.

You act as both an office manager and a receptionist:

* Office manager: Echelon Rangers are masters of organization, resource and asset tracking. They keep chaos out of HQ.
* Receptionist: Echelon Rangers answer walk-up questions. They can keep track and help prioritize multiple demands on khaki's attention.

Echelon tasks:
* Help with resources for on shift rangers (map, snacks, water, etc.)
* Helps with radios (how to get, how to use, channels, troubleshooting problems)
* Give out tee shirts & lams
* Shift tracking: can help Khaki check rangers in on schedule; track & post (put on white board out front) post shifts that need to be filled
* Be present at HQ while Khaki steps away
* Fields walk-up questions
* Let Khaki know if they hear a call for Khaki that they do not respond to

== Eligibility to be an Echelon Ranger ==
Echelon Rangers should have good organizational skills and be comfortable using Radios and explaining how to use them to others. Second year rangers and beyond are very welcome to do an Echelon Shift. If this is your first year as a Ranger but have experience at Firefly and want to do an Echelon shift once you have completed your alpha shift, or if you have any questions about Echelon, contact rangers@fireflyartscollective.org.

== Training ==
Training is usually on-the-job, by shadowing another Echelon Ranger. We suggest reviewing all documentation here and in links at the end, and making sure you have experience using event radios before your scheduled shift. Especially take a look at Firefly Radio Basics Handout: you should be very comfortable with all of this, since you may need to explain any of this material to volunteers.

== Echelon Coordination ==
Echelon is part of Ranger Logistics and reports to the Logistics Lead/Echelon Coordinators.

The Echelon Coordinators work closely with the Radio Core and the DPW Core. Contact the logistics team mailing list at ranger-logistics@lists.fireflyartscollective.org or rangers@fireflyartscollective.org with any questions.

== Radio Core ==

See [[Radio Tech]] for more detailed information on Firefly's radio setup.

The Radio Core handles year-round Radio maintenance and procurement, and will be available for on-site set up and consultation. The Radio Core lead for 2024 is Dox. If you have radio-specific questions you can email the radio leads at radios@fireflyartscollective.org.

== Logistics of the Echelon Shift: 4.5 hour shifts that overlap ==
Because the shift change is the busiest part of the shift, we ask that volunteers for Echelon arrive 15-20 minutes before the scheduled shift change, and plan to stay 15-20 minutes after the shift change. So your Echelon shift is actually 4½ hours long, and covers TWO Ranger shift changes.

If you look at the shift check-list, you will notice that a large portion of the tasks are to be done during this half hour overlap period at the beginning of your shift, and then at the beginning of the next shift. This overlap is so that 1) we have enough staff to fulfill the tasks in a timely manner; and 2) for training purposes, since many Echelon Rangers coming on-shift are likely to not be familiar with the role.

== Echelon Shift Checklist ==
[https://docs.google.com/document/d/1p-lTry-BwMFw_w4eH3QyvSdauPF57lx1kqviO1kB1nM/edit Echelon Shift Checklist] to be completed for each shift-will be laminated & on the cork board next to the Echelon desk. Erase old list and fill out anew for each shift.

❐ Clean & refill out the Echelon shift checklist on the cork board

❐ Outgoing Echelon to give instructions & updates to Incoming Echelon

❐ Prep radios for incoming shift change

❐ Shift change: check off Rangers on schedule (unless done by Khaki)

❐ Shift change: give out Radios, t-shirts, etc..(see Volunteer shift change checklists)

❐ Check/get refill of water jug (ask Gnomes!)

❐ Keep HQ tidy

❐ Update shifts needed white board

❐ Listen for calls for Khaki on Info

❐ Check with Khaki if they need help with anything

❐ Tell Khaki about anything of note while they weren’t at HQ

== Echelon Shift Log ==
This is NOT the “Ranger Log”. It is for Echelon Rangers to communicate with other Echelon Rangers; and can be used as a temporary notebook for information to be added to the Khaki log. See the Echelon Log cover sheet. Use loose-leaf pages for the log.

= Volunteer Shift Change Responsibilities =
See [https://docs.google.com/document/d/1TWZ_--ZtPlkXKjvUsharlnvOwlQMpohwFkv27ib196Q/edit Echelon Checklists for Rangers & other volunteers coming on-shift]

== Tee shirts ==
Echelon handles t-shirts for all Safety Teams. Give T-shirts to Safety Team volunteers who don’t already have them, including Alphas. (If Alphas don’t pass their shift, they will be asked to return the shirt.) Ask the volunteer what size. Only 1 t-shirt per volunteer per core they volunteer for.
== Laminates (Lams) ==
Echelon also handles Laminates for all Safety Teams. There should already be Lams for most volunteers; if not, use a blank lam and have them write in their handle with a sharpie.

== Swag ==
There is usually swag for volunteers to be handed out at their first shift.

== Radio check out ==
* To help aid in shift change, you can help make sure the designated Ranger radios are available and have fresh batteries

* Radio Check (optional)
** Have the volunteer use channel they will be on, or IF RADIO TRAFFIC IS HEAVY, switch to TAC2 (or another channel with no current radio traffic)
** Respond: “I hear you loud & clear” unless there’s a problem, in which case see “Problems with Radios” and “Troubleshooting” below.
** A common but not useful response is “You have a radio”. We do not recommend this.

== Additional Ranger Items (Map, Notebook, Checklist, Swag Bag) ==
These are optional to offer to Rangers:
* Map
* Notebook & Pen (Rangers should have brought their own, but we’ll have a supply in case.)
* Ranger shift check-list
* There are swag bags with dogtag, stickers, and button. Can take an extra if request it.

== Ranger Shift Schedule Check-in ==
* Check in using the Ranger schedule (clipboard) using ✓and/or highlight in green
* Check that Ranger has completed training
* Check schedule for next shift
* Tell Ranger to check with Khaki

== Ranger Shift Check out ==
* Remind rangers they are not off-shift until the have debriefed with Khaki
* Remind rangers to check their next shift

= Other Echelon Responsibilities & Resources =

== Radio troubleshooting ==
===No one can hear me===
*Is the battery low?
*Is it on the wrong channel?
*Is the mic in securely?
*Antenna held upwards, away from body?
*Too close to body?

==== I can't hear anyone ====

*Is the battery low?
*Is the volume turned up?
*Is it on the wrong channel?
*Antenna held upwards, away from body?

==== Receive/transmit audio quality is poor ====

* Swap out shoulder mic (if using)
* Check for dirt or moisture

If none of these solve their problem, swap out the radio, send them on their way, and try the following:

=== HQ radio troubleshooting ===

* Try these things in order; try an extra turning off & on again between steps:
** 1 Turn off & on again;
** 2 Turn off, replace batteries, turn on again;
** 3 Turn off, remove microphone, turn on again;
** 4 Turn off, replace antenna, turn on again;
** 5 Check channel is set to the correct station and locked correctly
* If none of those work: mark any equipment still having problems with red tape and put aside for a Radio tech. Note down what the observed problem is in the Echelon log!

== Walk-up questions ==
* You can field questions from participants who walk-up
* If you don’t know an answer, try to figure out who should be asked
* If it’s something worth noting, add it to the Echelon logs and to the Khaki log.

== Assisting Khaki with Updating Ranger Log & Summary Sheets ==
* The Ranger Log stays with Khaki and/or KIT at all times.
* If you have something to be added to the Ranger Log (walk-up issue, call, etc.) tell Khaki; if they aren’t at HQ, you can add it to the Echelon log and then tell Khaki when they return.
* You might help Khaki figure out who is on shift, including for other Cores.

== Schedule changes & Shift Coverage Needed Board ==
If someone does not show for their shift, or reports that they will not be able to do the shift they signed up for:
* Post that Shift on the Shift Coverage Needed whiteboard
* Make a note in the schedule

== Fill water jug ==
Coordinate with Bass Camp (formerly Kitchen) to get gallon water jug filled; can ask Gnomes for help.

== Keys ==
You may be asked for keys to one of the ATVs. If you’re unsure whether someone should be driving the ATV, ask Khaki or the OOD.

== Keep HQ Tidy ==
* Keep the tables clear of clutter
* Don’t allow Rangers to leave trash at HQ-including Echelon Rangers. LNT!

== Emergencies ==
* Listen and assist Khaki as needed
* Khaki may ask you to bring the cell phone or AED to the incident site
* See FERN (Firefly Emergency Resource Notebook)
* See Khaki Manual and emergency forms as needed

= FERN (Will be added in print version) =

= Links to Echelon-Related Documents =
Echelon Checklist for Rangers & other volunteers coming on-shift

Echelon Shift Checklist [Laminated, Hang on cork board]

Firefly Ranger ECHELON Log Binder Cover sheet Echelon binder]

FERN (Firefly Emergency Resources Notebook) [access limited, will be printed in Echelon log]

Firefly HQ Set up and Breakdown Planning

HQ set up pic

Emergencies

2024-06-29T18:09:43Z

Dolphin: /* Things to Note */

Below are procedures for Medical Emergency and Lost Child.

== Medical Emergency ==

Rangers who encounter participants having medical difficulties should engage the participants and call Khaki to request medical response.

===Calling For Medical Resources ===

When calling Khaki to request [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|Medical or First Aid]] for medical assistance, the focus of your radio call should be your location and nature and severity of complaint. This allows Medical to send the right response at the right priority level.

Things you absolutely need to mention:

* Severe bleeding

* Difficult, uneven, or no breathing

* Unconsciousness

If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.

Use the phrasing “I need X at Y for Z.”

Example: “Khaki, Khaki, this is Ranger Beta. I need Medical at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”

=== Things to Note ===
* Describe, do not diagnose! Describe what is happening in terms of symptoms (dry skin, lowered level of consciousness, burns) rather than making diagnoses (dehydration).
* Don’t use words about “death” or “drugs” over the radio: If you believe someone to be dead, call it is as a medical for an “unconscious and not breathing” person and request an immediate face-to-face with Khaki. This goes along with the “do not diagnose” guideline. You CAN use the word “disoriented” over the radio.
* Be mindful of the environment around you! Make sure that the same thing that injured the participant doesn’t injure you and that well-meaning participants don’t make the situation worse.
* If needed, Medical (NorthBeast) will call 911. Having a single, informed point of contact will ensure that the right help gets to the injured participant as quickly as possible.

=== If you have medical experience ===
Rangers with medical or first aid certification can operate up to their own scope of practice but must call First Aid or Medical (NorthBeast) to the scene if the injury is any more serious than injuries that might normally be treated at home by Mom (band-aid, etc). In such situations, Rangers cannot terminate care, but they must release the scene to First Aid or Medical (NorthBeast) upon arrival. Rangers should defer to the judgment of the First Aid staff or Medical (NorthBeast).

Let Khaki know at the beginning of your shift if you have medical/first aid experience. It's always helpful for Khaki to know what resources are available.

See section on the [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|First Aid]].

===Creating a perimeter===
First Aid personnel may request that Rangers on scene provide a perimeter to keep onlookers at a distance while they work. Stand so that you can easily see the crowd, the medics, the patient, and your partner. Recruit participants to help you with your perimeter: two Rangers is a weak perimeter, but two Rangers plus five participants is a strong one.

===Stay on the scene===
Once you have called for First Aid/Medical (NorthBeast), you MUST stay with the participant until help arrives and you are cleared from the scene by Khaki. Inform Khaki when First Aid or Medical (NorthBeast) arrives on scene.

=== Staying in contact with Khaki ===

In any situation involving medical response, there are three points at which you should call Khaki:
1. When you arrive and asses that First Aid (or Medical [NorthBeast]) is needed on scene.
2. When First Aid arrives.
3. When First Aid has released you and you are ready to continue your shift.

== Lost Child ==

If someone reports a lost child, call Khaki immediately with the last place seen.

Wait for Khaki to respond! There may be a delay! Khaki has a specific protocol to follow that involves closing the gate and calling the board.

While waiting, make sure you collect the following information to give to Khaki:
* Where/when last seen
* Name, age, height, weight, clothing
* Eye/hair/skin color
* Names of parent(s)
* Home camp
* Reporter’s relationship to child
<center>Continue on to the next page: [[Other Situation-Specific Procedures]]

Emergencies

2024-06-29T18:09:26Z

Dolphin: /* Things to Note */

Below are procedures for Medical Emergency and Lost Child.

== Medical Emergency ==

Rangers who encounter participants having medical difficulties should engage the participants and call Khaki to request medical response.

===Calling For Medical Resources ===

When calling Khaki to request [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|Medical or First Aid]] for medical assistance, the focus of your radio call should be your location and nature and severity of complaint. This allows Medical to send the right response at the right priority level.

Things you absolutely need to mention:

* Severe bleeding

* Difficult, uneven, or no breathing

* Unconsciousness

If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.

Use the phrasing “I need X at Y for Z.”

Example: “Khaki, Khaki, this is Ranger Beta. I need Medical at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”

=== Things to Note ===
* Describe, do not diagnose! Describe what is happening in terms of symptoms (dry skin, lowered level of consciousness, burns) rather than making diagnoses (dehydration).
* Don’t use words about “death” or “drugs” over the radio: If you believe someone to be dead, call it is as a medical for an “unconscious and not breathing” person and request an immediate face-to-face with Khaki. This goes along with the “do not diagnose” guideline. You CAN use the word “disoriented” over the radio.
* Be mindful of the environment around you! Make sure that the same thing that injured the participant doesn’t injure you and that well-meaning participants don’t make the situation worse.
* If needed, the NorthBeast EMTs will call 911. Having a single, informed point of contact will ensure that the right help gets to the injured participant as quickly as possible.

=== If you have medical experience ===
Rangers with medical or first aid certification can operate up to their own scope of practice but must call First Aid or Medical (NorthBeast) to the scene if the injury is any more serious than injuries that might normally be treated at home by Mom (band-aid, etc). In such situations, Rangers cannot terminate care, but they must release the scene to First Aid or Medical (NorthBeast) upon arrival. Rangers should defer to the judgment of the First Aid staff or Medical (NorthBeast).

Let Khaki know at the beginning of your shift if you have medical/first aid experience. It's always helpful for Khaki to know what resources are available.

See section on the [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|First Aid]].

===Creating a perimeter===
First Aid personnel may request that Rangers on scene provide a perimeter to keep onlookers at a distance while they work. Stand so that you can easily see the crowd, the medics, the patient, and your partner. Recruit participants to help you with your perimeter: two Rangers is a weak perimeter, but two Rangers plus five participants is a strong one.

===Stay on the scene===
Once you have called for First Aid/Medical (NorthBeast), you MUST stay with the participant until help arrives and you are cleared from the scene by Khaki. Inform Khaki when First Aid or Medical (NorthBeast) arrives on scene.

=== Staying in contact with Khaki ===

In any situation involving medical response, there are three points at which you should call Khaki:
1. When you arrive and asses that First Aid (or Medical [NorthBeast]) is needed on scene.
2. When First Aid arrives.
3. When First Aid has released you and you are ready to continue your shift.

== Lost Child ==

If someone reports a lost child, call Khaki immediately with the last place seen.

Wait for Khaki to respond! There may be a delay! Khaki has a specific protocol to follow that involves closing the gate and calling the board.

While waiting, make sure you collect the following information to give to Khaki:
* Where/when last seen
* Name, age, height, weight, clothing
* Eye/hair/skin color
* Names of parent(s)
* Home camp
* Reporter’s relationship to child
<center>Continue on to the next page: [[Other Situation-Specific Procedures]]

Emergencies

2024-06-29T18:07:35Z

Dolphin: /* Calling For Medical Resources */

Below are procedures for Medical Emergency and Lost Child.

== Medical Emergency ==

Rangers who encounter participants having medical difficulties should engage the participants and call Khaki to request medical response.

===Calling For Medical Resources ===

When calling Khaki to request [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|Medical or First Aid]] for medical assistance, the focus of your radio call should be your location and nature and severity of complaint. This allows Medical to send the right response at the right priority level.

Things you absolutely need to mention:

* Severe bleeding

* Difficult, uneven, or no breathing

* Unconsciousness

If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.

Use the phrasing “I need X at Y for Z.”

Example: “Khaki, Khaki, this is Ranger Beta. I need Medical at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”

=== Things to Note ===
* Describe, do not diagnose! Describe what is happening in terms of symptoms (dry skin, lowered level of consciousness, burns) rather than making diagnoses (dehydration).
* Don’t use words about “death” or “drugs” over the radio: If you believe someone to be dead, call it is as a medical for an “unconscious and not breathing” person and request an immediate face-to-face with Khaki. This goes along with the “do not diagnose” guideline. You CAN use the word “disoriented” over the radio.
* Be mindful of the environment around you! Make sure that the same thing that injured the participant doesn’t injure you and that well-meaning participants don’t make the situation worse.
* If needed, the NorthBeast EMTs will call 911. Having a single, informed point of contact will ensure that the right help gets to the injured participant as quickly as possible.

=== If you have medical experience ===
Rangers with medical or first aid certification can operate up to their own scope of practice but must call First Aid or NorthBeast EMT to the scene if the injury is any more serious than injuries that might normally be treated at home by Mom (band-aid, etc). In such situations, Rangers cannot terminate care, but they must release the scene to First Aid or Medical (NorthBeast) upon arrival. Rangers should defer to the judgment of the First Aid staff or NorthBeast EMT.

Let Khaki know at the beginning of your shift if you have medical/first aid experience. It's always helpful for Khaki to know what resources are available.

See section on the [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|First Aid]].

===Creating a perimeter===
First Aid personnel may request that Rangers on scene provide a perimeter to keep onlookers at a distance while they work. Stand so that you can easily see the crowd, the medics, the patient, and your partner. Recruit participants to help you with your perimeter: two Rangers is a weak perimeter, but two Rangers plus five participants is a strong one.

===Stay on the scene===
Once you have called for First Aid/Medical (NorthBeast), you MUST stay with the participant until help arrives and you are cleared from the scene by Khaki. Inform Khaki when First Aid or NorthBeast EMT arrives on scene.

=== Staying in contact with Khaki ===

In any situation involving medical response, there are three points at which you should call Khaki:
1. When you arrive and asses that First Aid (or NorthBeast EMT) is needed on scene.
2. When First Aid arrives.
3. When First Aid has released you and you are ready to continue your shift.

== Lost Child ==

If someone reports a lost child, call Khaki immediately with the last place seen.

Wait for Khaki to respond! There may be a delay! Khaki has a specific protocol to follow that involves closing the gate and calling the board.

While waiting, make sure you collect the following information to give to Khaki:
* Where/when last seen
* Name, age, height, weight, clothing
* Eye/hair/skin color
* Names of parent(s)
* Home camp
* Reporter’s relationship to child
<center>Continue on to the next page: [[Other Situation-Specific Procedures]]

Get Involved

2024-06-16T20:59:10Z

Dolphin: /* 2024 Changes */ Updates

Thank you for your interest in Rangering this year! We look forward to seeing you at training and rangering together in the woods! If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

'''NOTE: To volunteer for the Firefly Rangers, we ask that you have either attended Firefly a previous year, or that you have experience rangering at other burns.'''

==Ranger Volunteer Form==
Please fill out the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] This will let you know that you are interested. Included is a list of dates when we offer Ranger training (you can also see list [[Get Involved#Ranger Training Opportunities|below]].)

==Training Overview==
All Firefly Rangers are required to do training every year. We make some changes each year, so please be patient!

In preparation for training, please review the materials in this wiki indicated below for your level of experience.

<nowiki>****</nowiki>TL/DR: Just read [[Welcome to the Firefly Rangers]] ****

'''If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]'''

Trainings in 2024 will be in 3 parts:

1-Intros and Policy & Procedure (P & P) Highlights ''(Anyone Rangering at Firefly should attend)''

2-Basic Ranger training (Policy & Procedure, Basic Skills, Radio)

3-Scenarios

For all trainings, Khaki training will be offered at the same time as Basic Training.

'''"Full basic training"''' covers these parts of this wiki / manual: [[Policies and Procedures Overview|Policy & Procedure]], [[Basic Ranger Skills Overview|Basic Ranger Skills]], and [[Radio Basics]]. All Firefly trainings include all of these. Basic Ranger Skills & Radio Basics are also covered by [http://rangers.burningman.org/training/ Black Rock City Ranger trainings] (offered around the country), although we ask you to review this wiki, including our [[Policies and Procedures Overview|Policy & Procedures]], since many are Firefly-specific.

===Alphas (1st year)===
If this is your first year rangering, you will be an “[[At-Event Ranger Roles|alpha]]." You will need '''full basic training''' (see above).

You must have attended Firefly a previous year, or have rangering experience at another burn (if so, see section on [[Get Involved - 2018|New Experienced Rangers]] below.) If you have any questions, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]
====Choose a Ranger Handle====
If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique (i.e., no one else using it at Firefly this year), radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.

If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@lists.fireflyartscollective.org ranger-personnel@lists.fireflyartscollective.org].
===Returning Rangers (2nd Year)===
If this is your second year rangering, you are a “shiny penny”. You still need '''full basic training.'''

===Returning Rangers (3rd+ Year)===
If you have rangered two or more years, you will need to attend the first (30-45 min) of training, Policy & Procedure Highlights. If you haven’t done full training recently, we ask you to take stay for the rest of the Basic Ranger Training, or you can take [[Intro to Khaki]] (required for KIT & Khaki).

We recommend looking at these these advanced sections (not offered as training in 2024): [[Conflict Resolution]], [[Mentor Guidelines|Mentoring]], [[Advanced Khaki I-Leadership Skills]], [[Advanced Khaki II-Problem Solving]], [[Echelon Shift Guide|Echelon]].
===New Experienced Rangers===
We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. If have not been to Firefly before, we ask that you attend the first (30-45 min) of training, Policy & Procedure Highlights. offered at all our trainings (including onsite.) Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

Please be aware that there are some differences between Firefly and other burns, particularly Burning man.

*Layout. We expect all our rangers to be able to navigate Firefly effectively. Please take some time when you arrive to familiarize yourself with path names, major camps, and different areas/landmarks (eg, the Field, the Pool). You can also take a look at the [https://www.fireflyartscollective.org/firefly/getting-ready/map/ map] ahead of time.
*We are a much smaller event (about 1500 participants), and as such everything is smaller.

*Our ranger council is much smaller and hands-on that the BRC Ranger council
*Echelon at Firefly is stationary at HQ. See [[At-Event Ranger Roles|Echelon]] description.
*We do NOT have law enforcement or Firefighters on site at all times. We have contracted [[Beyond the Rangers: other Firefly Cores & Resources#NorthBeast (EMT & Security)|EMTs & Security]].
*Sanctuary staff do not have substantial training; consider it a space, and a limited resource.
*We use ICS for emergencies, but only require that dirt Rangers know to check in with Khaki or the OOD.
*We have a different Early Arrival process, as well as Exodus. If you have questions, please email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]

==Ranger Training Opportunities==
Complete the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] to sign up for one of these training dates. You only need to attend one of these. If you have to change your training date or none of these work for you, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]. We strongly suggest attending one of the pre-event trainings, especially in-person for new Rangers, if you are able to.

===Pre-Event Firefly Ranger Training June 2024===

Online (Zoom): Wednesday June 5, 2024, 7PM

In person (MIT): Tuesday June 11, 2024, 6:30PM

In person (Northeastern University): Thursday June 20, 2024, 6:30PM

Online (Zoom): Wednesday June 26, 2024, 7PM

=== Black Rock Ranger Trainings ===
Sign up at http://rangers.burningman.org/training/

The Boston area BRR training date has not yet been announced. If you attend BRR training, we ask that you still attend the first part (30-45 minutes) of Firefly Ranger Training (Policy & Procedure Highlights) for Firefly-specific info.

===Onsite Training===
At Firefly (Ranger HQ): Wednesday July 3, 2024, 2PM

We strongly suggest attending one of the pre-event trainings in Cambridge if you are able to, as onsite training is often shortened and intended for out-of-town rangers. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

==Shift sign up==

2024 sign up through volunteer system: https://volunteer.fireflyartscollective.org/team/384 . Once you fill out the 2024 Ranger Volunteer Form, we will update your qualifications to include "Ranger Training 2024" and you can sign up for shifts. Shift sign up will begin on Tuesday, May 28, 2024 at noon.

'''New Rangers''' ("ALPHAS"): When you do sign up for shifts, your first shift will be as an “Alpha” ranger, where you walk with a mentor. Subsequent shifts will be regular “dirt” (walking) or "echelon" (stay at HQ) shifts.

Note: any "dirt" shift can be a mentor shift if there are alphas who need mentors, you have rangered at least one year, and you are comfortable mentoring.

See [[At-Event Ranger Roles]] for more details on eligibility for particular roles.

===Graveyard & Late-in-Event Shifts===
If you are able to do any 2am-6am shift, or any shifts from the Bug Burn onwards (Friday night onwards), PLEASE sign up for these shifts! We always have a hard time filling these shifts, and are very grateful to volunteers who take these on. (We also have a special item of swag for rangers who do these shifts.)

==Keep In Touch==
Any rangers who fill out the survey will be added to the [https://lists.fireflyartscollective.org/mailman3/lists/firefly-rangers-allcom.lists.fireflyartscollective.org/ ranger allcom list]; you should also receive an invitation to join our [https://www.facebook.com/groups/fireflyrangers/ Facebook group]. Please keep an eye out for announcements!

There is a Firefly Discord, and a Ranger Channel on that discord. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] to be added.

Have any comments, advice, feedback, suggestions, or experiences you would like to share with Ranger leadership? We now have an ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form] that we will review periodically.

If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

==Changes and Highlights for 2024==
For returning Rangers, notes about what has changed since last year.
===2024 Ranger Council Changes===
Ranger Co-Leads: Roomba & Dolphin

Other council members: KT, Tall German, KitKat

See [[Firefly_Ranger_Organization:_History,_Structure,_and_Getting_Involved_Year-Round#Current_Ranger_Leadership|Current Ranger leadership]] for more about the Ranger council.

=== 2024 Changes ===

* T-shirts will be changing to [https://www.alphabroder.com/prodimg/large/g200_79_p.jpg light (pistachio) green]
* The land is expanding again (property is called NutHatch)
* New Satellite Outpost near Upper parking.
** New Structure at Upper Parking. Might become a permanent structure in future years.
** Main Objectives:
*** Assist in Safety coverage for the Nuthatch land
*** “Touchstone” for people who need assistance but find themselves far from Ranger HQ (Radio equipped)
*** Rendezvous point for safety vehicles
*** Minor First Aid supplies
** Accessibility dispatch will staff during the day
** Will always have at least a radio - Lock box & mic if left unmanned
* We recommend reading about [[Beyond the Rangers: other Firefly Cores & Resources|other cores]]:
** Three levels of [[Beyond the Rangers: other Firefly Cores & Resources#First Aid Resources|first aid]]:
*** Self-service supplies in two locations (near Ranger HQ & Satellite Outpost;
*** First Aid volunteers (mobile)
*** Professional Medical (Northbeast) (near Ranger HQ)
** [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary|Sanctuary]] is now in the Service cluster, not ops / safety; volunteers have less training than some previous years.
** Fire core volunteers are not always available to put out routine [[Other Situation-Specific Procedures#Unattended Fire|unattended fires]]; rangers have been asked to keep an eye out, same as any participants.
** New [[Beyond the Rangers: other Firefly Cores & Resources#Department of Mutant Vehicles (DMV)|DMV core]] approves art cars before the event.
** Burn Perimeter is its own core now.
* Training changes:
** We added a short quick read page: [[Welcome to the Firefly Rangers]]
** We are reorganizing the ranger training to have a much policy & procedure highlights part, a designated scenario part, and will be expecting all volunteer to look at the wiki before training.
** We will provide more in-depth training than 2023.
* We will try to accommodate volunteers with limited mobility who want to volunteer for Echelon by scheduling low-mobility alpha shifts on a case-by-case basis (email rangers@fireflyartscollective.org for more details)
* New ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form].

<center>Continue on to the next page: [[At-Event Ranger Roles]]

Beyond the Rangers: other Firefly Cores & Resources

2024-06-16T20:56:25Z

Dolphin: /* Accessibility Core */

In some situations, you or Khaki might need to interact with these other cores or individuals. These are good groups to know about: Medical, First Aid, Sanctuary, OOD, Fire, Radio, DPW, Gate, Security, Firefly Event Leads, Board

== First Aid Resources ==

=== Self-Service First Aid Supplies ===
There are self-service first aid supplies available. ''[Exact locations TBD, should be near Ranger HQ and at the Satellite Ops Location close to upper parking.]''

=== First Aid Volunteers ===
First Aid Volunteers have, at a minimum, basic first aid certifications and may be able to help with basic first aid needs like cuts and scrapes, minor burns, etc.. Firefly First Aid Volunteers are mobile and can be called on the radio by Khaki (Channel 15). '''NEW: Identify First Aid Volunteers by their bandanas, not t-shirts.''' First Aid is another Core in the Ops Cluster.

=== Medical (NorthBeast EMT) ===
For more serious injuries, professional, contracted NorthBeast EMTs (Referred to as "Medical") with festival/event experience will staff the First Aid station (right by the Rangers) during the entire event, and may have staff stationed at the Satellite Outpost by Upper Parking. For Medical Emergencies, call Khaki on Channel 1 (Khaki, Khaki, I need Medical at [Location] for [description of injury]. See [[Emergencies#Medical Emergency|Medical Emergencies]] for more details. Khaki can call NorthBeast on Channel 16.

NorthBeast is also the contractor for Event Security, located at the Gate.

== Other Event Ops (Formerly Safety) Cores ==

The other Safety Cores are in our Safety Cluster: Fire, Radios, Sound.

=== OOD Core ===
New Core! If you want to volunteer, contact ood@fireflyartscollective.org. Currently this wiki has some of info for ICS. This on-call experienced Safety Volunteer (often but not exclusively Rangers) manages incidents. Their shifts are 24 hours. Khaki can call OOD on Channel 8.

===Fire Core and Fire Arts Safety Team (FAST)===

[https://www.fireflyartscollective.org/art-at-firefly/fire-art/fast-fire-art-safety-team/ Fire Core] includes several teams: FAST (Fire Art Safety Team), Fire Enclave, and Fire Marshal.

Fire Core/FAST may be called to handle potentially unsafe flame effects and assist with other fire-related issues. Khaki can call Fire core on Channel 9 (ONCALL).

See section on [[Other Situation-Specific Procedures|Unattended Fires]].

Fire Core also provides fire safety training during Firefly that is open to anyone who is interested. This training occurs early in the event and for the Bug Burn Perimeter.

If you are interested in Fire Core, email fire@fireflyartscollective.org. Also see [https://www.fireflyartscollective.org/participate/join-a-core/fast-fire-art-safety-team/ their page on the Firefly website].

===Radio Core===

The Radio Core (now separate from Rangers, but we work with them) maintains especially with testing radios and equipment. If you are interested, email radios@fireflyartscollective.org.

=== Perimeter Core ===
Perimeter is a new core in 2024. If you want to volunteer, you can take a look at [[Other Situation-Specific Procedures#Burn Perimeter]]. For questions, contact perimeter@fireflyartscollective.org.

=== Department of Mutant Vehicles (DMV) ===
New Core for managing the Art Car(t) policy, See https://www.fireflyartscollective.org/join-a-core/#dmv.

== Other Firefly Cores & Roles ==
While not part of the Safety Cluster, '''Khaki may call on these groups for assistance''', and you may find yourself interacting with them in some situations.

We recommend that you are aware of all the firefly cores. See this page for more information: https://www.fireflyartscollective.org/participate/join-a-core/

Some particular groups include:

=== Sanctuary ===
[https://www.fireflyartscollective.org/join-a-core/#sanctuary Sanctuary] is now part of the Service Cluster. Sanctuary is a place for Firefly participants when they are feeling overwhelmed. Sanctuary helps participants coping with emotional trauma, interpersonal issues, anxiety, and over-stimulation. Throughout the festival there are always volunteers at Sanctuary and/or on call. The volunteers maintain a calm space and offer non-judgmental empathetic listening, but they are not medical or mental health professionals. Sanctuary is located at the top of the field by the entrance to the woods towards Steam Bath.

If appropriate, Rangers can offer to escort or direct participants to Sanctuary if they’d like a quiet, safe place to talk with someone confidentially. If you think a participant could benefit from some time in Sanctuary contact Khaki. There may be a ranger available that could help - Khaki will know. Remember that Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity. NorthBeast EMTs may be a more appropriate support in the case of mental health issues, check with Khaki. Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.” If you do end up escorting someone to Sanctuary, let Khaki know.

If you are interested in volunteering for Sanctuary or receiving training, please email [mailto:sanctuary@fireflyartscollective.org sanctuary@fireflyartscollective.org].

=== DPW ===
DPW handles most event infrastructure. Read more at https://www.fireflyartscollective.org/participate/join-a-core/dpw/.

=== Firefly Event Leads & Board ===
The Firefly Event Leads and Board Members are available to help on event-level issues. Khaki can contact them if needed.

=== Security ===
At the gate, there are both Firefly Volunteers and hired Security (NorthBeast). You are very unlikely to need to interact with them, but they are also part of why you should never have to have a direct, physical confrontation with any participant or other person on the property.

=== Gnomes ===
Gnomes are super helpful volunteers that often run errands for other cores.

=== Accessibility Core ===
Accessibility Core volunteers help people with disabilities be included in Firefly by transporting their stuff up the hill. Mostly active during load-in and load-out, daytimes only. Accessibility Dispatch will be out of the new Satellite Outpost by upper parking.

F.L.A.M.E

2024-06-10T19:34:38Z

Dolphin: /* Analyze */ added links

F.L.A.M.E. is a useful acronym to help you remember the most basic and essential way Rangers approach and mediate an encountered problem.

F.L.A.M.E. is the primary structure for how we approach rangering.

Rangers F.L.A.M.E the situation - sometimes more than once during an incident.

== Find Out==
First, stand back, and observe. Be aware of safety issues - both your own and the participant’s. If there is a safety issue where you feel that you, your partner, or participants are in danger, call Khaki immediately. When you have determined that it is safe to approach and that you are needed, find out the facts. What is the primary complaint? Who is involved? When did the conflict start/incident occur? Where did it happen?

There will always be at least three sides: the sides of the individuals involved directly in conflict (which may be two or more) and an impartial third perspective, when you can find it.

Add this to the perspective you bring to the situation, which encompasses your experience, the general opinion of all the participants, and the ideology of the Firefly Arts Collective.

Read more: [[Find Out: Approaching the Situation]]

==Listen==
Listen to all parties: ensure that all stakeholders have had a chance to be heard and give their input. Be aware that, at times, you may have to use your judgment as to who is really involved. Concentrate on the parties who need your direct assistance and make time for everyone who has legitimate input.

Listening is a powerful tool, not only for getting information and de-escalating conflicts but also for establishing a general rapport and social capital with your fellow Fireflies.

Read more: [[Communication]]

==Analyze==
Once you have gathered all the information that you can, analyze it with your partner (and if needed, Khaki). Take all of the facts that you gathered during the F and L parts of the process and consider your understanding of the expectations of the Firefly community, the policies of the Ranger department, and the ideology and policies of the Firefly Arts Collective.

Active deliberation and use of your best judgment is required at this stage in the process and is fully backed by the Ranger organization. You are an integral part of our team: we have faith in ourselves and in you. This is at the core of Rangering.

Skills you use when analyzing:

-Thinking (see [[Communication]])

-You are not alone (see [[Find Out: Approaching the Situation|Approaching the Situation]])

==Mediate==
Your primary role when you mediate is to make suggestions as a neutral third party. Mediation allows the participants involved to arrive at the best way to resolve their situation. Determine which participants involved may have room to budge and those whose interests are such that they cannot or will not give in. This is often not based on right and wrong.

Work with all parties involved until an outcome is reached that seems to function well. Whenever possible, facilitate the parties reaching their own joint solution. People are much more likely to stick to a solution when they feel ownership of the process and that the resolution came from them rather than from an authority figure telling them what to do.

See [[Mediation]] section for more details.

==Explain==
E is the explanation, and completes your “flaming” of the situation. Explain the outcome of the mediation process to everyone involved, ensuring that all parties have come to a consensus that they can live with (...or at least live with for a week).

This is not always the end. During the Firefly event, while things change constantly, the explanations you give will be repeated and re-requested not only by the parties involved, but by other participants as well. You will often be asked by neighbors to explain the outcome - later that day, that evening, the next morning, even months after the event has ended. Do this while respecting the privacy of the individuals involved in any given situation. It is important to take notes in your Ranger notebook throughout any mediation process so that you can accurately recall and explain a situation after the fact.

Notify Khaki of the what/where/when/how of conflicts and their outcomes during or immediately after your shift. You can drop written reports off at HQ at the end of your shift.

Always be sure to find out first. New information and new perspectives can often send you back to find out more, listen to new stakeholders, or analyze facts that you didn’t have when you began flame-ing the situation.

== F.L.A.M.E. in Action ==
Note that F.L.A.M.E. is not always a linear process. You may especially have to repeat F, L and A quite a lot!

See Next Page, [[Find Out: Approaching the Situation]]

Radio Basics

2024-06-10T19:20:26Z

Dolphin: /* What NOT to Say on the Radio */

'''''Radios are an important tool all Rangers & many volunteers use at Firefly, allowing rapid communication over large distances.'''''

== Who to go to get your radio & for radio problems ==
'''Echelon at Ranger HQ'''
*If you are having problems, you might need a new battery. Come to Ranger HQ.
*'''Note:''' Echelon is not the shift lead. They are just a ranger who can help with radios. If you have ANY issue OTHER than technical problems with your radio, call KHAKI on INFO1.
*Once you get your radio, do a quick Radio-check with Echelon to verify that your radio functions.

== How to turn your radio off & on ==
'''Use the volume & on/off knob on top of the radio'''
*If you are having any problems with your radio, first try turning it off & on again.

== How to adjust the volume on your radio ==
'''Use the volume & on/off knob on top of the radio'''
*If you are using a shoulder mic, be aware that sound will only come in & out of the shoulder mic.

== How to Make a Call ==
*'''THINK--LISTEN--PUSH--PAUSE--TALK'''
**THINK about what you need
**LISTEN for other radio traffic
**PUSH the PTT (Push to Talk) Button on the side of your radio or mic
**PAUSE for 3 seconds (it takes 3 seconds for the radio to start transmitting)
**TALK (be brief: no one else can talk when you are transmitting)
***Hold the radio or mic about 2 inches from your mouth with its antenna pointing UP towards the sky

*'''ACTION--BRIEF--CLEAR'''
**“I need X at Y for Z”
**Speak slowly and clearly
**You can make multiple transmissions -- keep each transmission brief
**Check for understanding. Respond using language that verifies the ongoing communication.
***IMPORTANT: Repeat back for clarity (creates a “close loop communication”)

*Say handle of who you are calling twice, followed by your handle
**“Khaki, Khaki, this is . . . “
**Response should be “Go for {Khaki, etc.}”
**“I Need X at Y for Z, over.”
**Khaki, etc: “Sending X to Y for Z
**If you need Khaki to wait for more information, say “Hold”
**When you are done, say “clear"

*Speak Professionally & Respect Confidentiality (please do not use names)

*KEEP THE ANTENNA POINTING UP (not parallel to ground)

== How to Make an Emergency Call ==
*Use the SAFETY1 channel Channel# 1
*'''“BREAK BREAK BREAK”'''
*Say '''WHERE''' you are, '''WHAT''' is the emergency, and '''WHAT''' you need ("I need X for Y at Z.")
**The focus of your radio call should be your '''location''' and '''nature and severity''' of complaint. This allows First Aid to send the right response at the right priority level.
**'''Things you absolutely need to mention:'''
#Severe bleeding
#Difficult, uneven, or no breathing
#Unconsciousness

If you don’t say any of these things, it will be assumed that the participant is conscious, breathing, and not bleeding heavily.

*Format: “This is . . . ; I need {First Aid, etc.} at {location}, for {injured participant, is/is not breathing? is/is not conscious?}
*Example: “Break, Break Break. Khaki, Khaki, this is Ranger Beta. I need First Aid at Diode for participant who is complaining of chest pain. He is semi-conscious and his breathing is labored.”

For more details, see [[Emergencies|Emergencies]].

== Understand Basic Radio Lingo ==
*'''BREAK BREAK BREAK''' Emergency call, keep channel clear
*'''Khaki''' Shift lead on radio
*'''Go For/Go''' Please speak
*'''Copy''' Understand
*'''Repeat''' Last caller, repeat
*'''Over''' Next speaker may begin, channel still in use
*'''Clear''' I’m done with transmissions, channel is clear
*'''Hold''' Please wait for more info
*'''Open Mic''' Someone is holding down the transmit button, stop now
*'''Allcom''' All stations, everybody with a radio

== What NOT to Say on the Radio ==
*Do not use profanity
*Do not use participant names (respect confidentiality)
*Do not say dead or dying (instead say not breathing, not responsive)
*Do not make references to drugs or name any substances (you can say “disoriented”)
Anyone can be listening on the radio, we need to follow FCC guidelines, and we need to avoid liablity.

== What NOT to do with your radio ==
*Do not hold the radio by the antenna
*Do not wear your radio in the porta-potties
*Do not hand off your radio to the next person on shift without contacting Echelon
*Do not change the channel unless you have to

== When your Shift is Complete ==
*Return your radio to HQ
*Tell Echelon if you had any issues with your radio

== Everyone has Four Communication Responsibilities ==
#Brief others as needed.
#Communicate hazards to others.
#Acknowledge messages.
#Ask if you don’t know.

== Additional Resources ==

See [[Radio Tech]] for more information on Firefly's radio setup.

*'''Video''' for Rangers on how to use radios at Burning Man. They use different radios, but most of the material is solid. '''[https://vimeo.com/101945669 Burning Man Radio Training - The Care & Feeding of Your Pet Radio]'''
*Burning Man's Ranger Radio Training material: '''[http://rangers.burningman.org/wp-content/uploads/BurningManArtofRadio.pdf Burning Man - The Art of Radio]'''
If you are still following links, you have reached the end of the Basic Training Section. See [[Table of Contents]].

Welcome to the Firefly Rangers

2024-06-10T19:20:00Z

Dolphin: /* Ranger Skills */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It links to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== Who are the Firefly Rangers ===
'''TL/DR: Rangers are friendly, resource-connected volunteers who work with other Fireflies to help the event run smoothly.'''

Rangers are sober, friendly, radio-equipped Fireflies who collaborate with participants and other volunteers to address personal and community concerns over the course of the event. We help other Fireflies by connecting them with community resources, or just being a listening ear. We encourage self-reliance, individual accountability, and shared responsibility among Fireflies; we work to uphold the principles of our community.

Rangers are trained to know how and when to deescalate a tense situation (using skills such as awareness, listening, and non-confrontational communication), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves easy to find and available to call for help; but we default to not intervening unless necessary. Rangers balance addressing fellow Fireflies’ concerns with not getting in the way of participants’ experiences. Rangers stay sober and practice self-care so that we are best able to respond to situations appropriately.

Rangers have no authority beyond that of any other participant. We build [[Rangerly and Unrangerly Behavior#Social%20capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and by acting as a reliable conduit for information & resources. We avoid spending our social capital unnecessarily, and only do so in support of the Firefly community.

=== Who can become a Firefly Ranger ===
Anyone with decent people skills can become an excellent Ranger. That said, this is a great volunteer opportunity for participants who have been to Firefly before or have served as Rangers at other Burner events. Potential Firefly rangers are expected to come in with a minimum of a good, experiential understanding of burner culture, and an understanding of the layout of Firefly or willingness to learn it before your first shift. We do make occasional exceptions based on other experience, so if you have any questions email rangers@fireflyartscollective.org.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

Get your t-shirt and lam (laminate) from Ranger HQ on your first shift, and bring these to all future shifts.

=== On your Shift ===
Ranger shifts are 4 hours. At the beginning of your shift, go to Ranger HQ and check in with Khaki. You'll pair up and wander around the event, usually just in a general direction, sometimes with something specific to check out; we try to have rangers check on all areas of the event periodically.

Most Ranger shifts are fairly quiet, and you can spend time hanging out at a camp or event, or check out art for a bit. Often you'll answer questions from participants. Occasionally Rangers will go around telling participants about bad weather incoming, pass on other important info, or check the trails to report problems. Occasionally rangers will help those in distress or in conflict with other participants, using ranger skills such as listening, and sometimes helping finding additional help from campmates or other community resources. You have your fellow Rangers as support, and you can always call Khaki for guidance.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

=== [[Radio Basics|Radio Use]] ===
When making a call: THINK--LISTEN--PUSH--PAUSE--TALK

Use the formula "Khaki, Khaki, this is Ranger A. I need X at Y for Z."

What not to say/do:

* Do not bring your radio in the portapotty
* Do not use profanity
* Do not use participant names (respect confidentiality)
* Do not say dead or dying (instead say not breathing, not responsive)
* Do not make references to drugs or name any substances (you can say “disoriented”)

Anyone can be listening on the radio, we need to follow FCC guidelines, and we need to avoid liablity.

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

2024-06-09T17:09:53Z

Dolphin: /* Overview */

This table of contents includes major sections of this wiki (e.g., "Policies and Procedures"), and links to separate pages (e.g., "Get Involved") and important page sections (e.g., "Training Overview"). All Rangers should review the material in "Policy and Procedures", as well as "Basic Ranger Skills".

== Overview ==
[[Main Page]]

[[Table of Contents|Table of contents]]

[[Welcome to the Firefly Rangers|Welcome to the Firefly Rangers (summary of what new Rangers should know)]]

[[Overview of the Firefly Rangers|Overview of the Firefly Rangers (detailed description of role)]]

== [[ Policies and Procedures Overview |Policies and Procedures Overview]] ==

=== [[Get Involved]] ===
[[Get_Involved_-_2019#Training Overview |Training Overview]]

[[Get_Involved_-_2019#Alphas_.281st_year.29 |Alphas (1st year)]]

[[Get_Involved_-_2019#Shiny_Pennies_.282nd_Year.29 |Shiny Pennies (2nd year)]]

[[Get_Involved_-_2019#Returning_Rangers_.283rd.2B_Year.29 |Returning Rangers (3+ year)]]

[[Get_Involved_-_2019#New_Experienced_Rangers |New Experienced Rangers]]

[[Get Involved#Ranger Training Opportunities|Ranger Training Opportunities]]

[[ Get_Involved_-_2019#Shift_sign_up |Shift sign-up]]

[[ Get_Involved_-_2019#Keep_In_Touch |Keep in touch]]

[[Get Involved#Changes and Highlights for 2022|Changes & Highlights for 2022]]

=== Ranger Roles & Shifts ===
[[ At-Event Ranger Roles |'''At-Event Ranger Roles''']]

[[At-Event_Ranger_Roles#Alpha_Dirt_Rangers|Alpha Dirt Rangers]]

[[At-Event_Ranger_Roles#Dirt_Rangers|Dirt Rangers]]

[[At-Event_Ranger_Roles#Echelon|Echelon]]

[[At-Event_Ranger_Roles#Mentor_Dirt_Rangers|Mentor Dirt Rangers]]

[[At-Event_Ranger_Roles#Khaki-in-training|Khaki-in-training]]

[[At-Event_Ranger_Roles#Khaki|Khaki]]

[[At-Event_Ranger_Roles#Officer_of_the_Day_.28OOD.29|Officer of the Day (OOD)]]

[[At-Event_Ranger_Roles#Bug_Burn_Perimeter|Bug Burn Perimeter]]

[[At-Event_Ranger_Roles#Ranger_Roles_Eligibility_Policy_for_2017|Ranger Roles Eligibility Policy for 2018]]

[[ Rangerly and Unrangerly Behavior |'''Rangerly and Unrangerly Behavior''']]

[[ Rangerly_and_Unrangerly_Behavior#Authority |Authority]]

[[ Rangerly_and_Unrangerly_Behavior#Non-confrontational.2C_Non-authoritarian_Methods |Non-confrontational, Non-authoritarian Methods of Interaction]]

[[Rangerly_and_Unrangerly_Behavior#Social_capital |Social Capital]]

[[Rangerly_and_Unrangerly_Behavior#Un-Rangerly_Behavior |Un-Rangerly Behavior]]

[[Preparing for your Shift|'''Preparing for your Shift''']]

[[Preparing_for_your_Shift#Ranger_Costume |Ranger Costume]]

[[Preparing_for_your_Shift#Required_Equipment_.2F_Ranger_Checklist |Ranger Shift Checklist]]

[[Preparing_for_your_Shift#Self-Care |Self-Care]]

[[Preparing_for_your_Shift#Schedule |Schedule]]

[[Ranger Shift Logistics|'''Ranger Shift Logistics''']]

[[Ranger_Shift_Logistics#Coming_on_Shift |Coming On Shift]]

[[Ranger_Shift_Logistics#During_your_shift |During your shift]]

[[Ranger_Shift_Logistics#Going_off_Shift |Going off Shift]]

[[Ranger_Shift_Logistics#Decompressing_After_your_Shift |Decompressing after your shift]]

=== [[ Situation-Specific Procedures]] ===
[[Situation-Specific_Procedures#Situations_that_Must_Be_Reported_to_Khaki |What you must report to Khaki]]

[[Situation-Specific_Procedures#Incident_Command_System_.28ICS.29_in_brief |ICS in Brief]]

[[ Beyond the Rangers: other Firefly Cores & Resources |'''Beyond the Rangers: other Firefly Cores & Resources''']]

[[Beyond the Rangers: other Firefly Cores & Resources#First Aid Core|First Aid]]

[[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary|Sanctuary]]

[[Beyond the Rangers: other Firefly Cores & Resources#Fire_Core_and_Fire_Arts_Safety_Team_.28FAST.29|Fire Core / FAST]]

[[ Emergencies |'''Emergencies''']]

[[Emergencies#Medical_Emergency |Medical Emergency]]

[[Emergencies#Lost_Child |Lost Child]]

[[ Other Situation-Specific Procedures |'''Other Situation-Specific Procedures''']]

[[Other_Situation-Specific_Procedures#Found_Child |Found Child]]

[[Other_Situation-Specific_Procedures#Disoriented_Participant |Disoriented participant]]

[[Other_Situation-Specific_Procedures#Unattended_Fire |Unattended Fire]]

[[Other_Situation-Specific_Procedures#Burn_Perimeter |Burn Perimeter]]

[[Other_Situation-Specific_Procedures#Wristbands |Wristbands]]

[[Other_Situation-Specific_Procedures#Accessibility_Animals |Accessibility Animals]]

== [[ Basic Ranger Skills Overview |Basic Ranger Skills Overview]] ==

=== [[ F.L.A.M.E ]] ===

=== [[Find Out: Approaching the Situation]] ===
[[Find Out: Approaching the Situation|First, "Do Nothing"]]

[[Find Out: Approaching the Situation|Your Reason for Approaching the Situation]]

[[Find Out: Approaching the Situation|Situational Awareness]]

[[Find Out: Approaching the Situation|Self-Awareness]]

[[Find Out: Approaching the Situation|Introduce Yourself]]

[[Find Out: Approaching the Situation|Using your Notebook]]

=== [[ Communication ]] ===
[[Communication|Thinking]]

[[Communication|Talking]]

[[Communication|Rephrasing]]

[[Communication|Listening]]

[[Communication|De-escalation]]

=== [[Mediation]] ===
[[Mediation#Intervention and Escalation|Intervention and Escalation]]

[[Mediation#Mediating as a Neutral Third Party|Mediating as a Neutral Third Party]]

[[Mediation#Empathy and Empathetic Attunement|Empathy and Empathetic Attunement]]

[[Mediation#Interest vs. Position|Interest vs. Position]]

[[Mediation#Creating Options|Creating Options]]

[[Mediation#Conflict Resolution|Conflict Resolution]]

[[Mediation#Mediating Stressed Out Participants|Mediating Stressed Out Participants]]

[[Mediation#Self-Awareness: Trigger Issues|Self-Awareness: Trigger Issues]]

[[Mediation#Kick it sideways|Kick it sideways]]

[[Mediation#Self Care and Responder Trauma|Self Care and Responder Trauma]]

=== [[ Radio Basics ]] ===
[[ Firefly Ranger Jargon Glossary ]]

== [[Advanced Ranger Skills and Roles Overview]] ==
[[ Conflict Resolution ]]

[[ Conflict Resolution Handout ]]

[[ Mentor Guidelines ]]

[[Echelon Shift Guide]]
==[[Intro to Khaki|Khaki]]==

[[Intro to Khaki]]

[[Advanced Khaki I-Leadership Skills]]

[[Advanced Khaki II-Problem Solving]]
==[[ICS Overview|ICS (Incident Command System)]] ==

[[ICS Overview]]

[[Situation-Specific_Procedures#Incident_Command_System_.28ICS.29_in_brief|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[[Crisis Response Soft Skills]]

==[[Firefly Ranger Organization: History, Structure, and Getting Involved Year-Round|Firefly Ranger Organization]] ==

[[Firefly Ranger Organization: History, Structure, and Getting Involved Year-Round|History, Structure & Getting Involved Year-Round]]

[[Firefly_Ranger_Organization:_History,_Structure,_and_Getting_Involved_Year-Round#Current_Ranger_Leadership|Current Ranger Leadership]]

[[Firefly_Ranger_Organization:_History,_Structure,_and_Getting_Involved_Year-Round#Join_a_Ranger_Team|How to Join a Ranger Team]]

[[Firefly Ranger Charter]]

[[Firefly_Ranger_Charter#Ranger_Leadership |Ranger Leadership and Year-round roles]]

[[Acknowledgments & BRC Manual]]

==[[Firefly Ranger Charter]] ==

[[Firefly Ranger Charter]]

Get Involved

2024-06-04T17:39:22Z

Dolphin: /* Keep In Touch */ add feedback lin

Thank you for your interest in Rangering this year! We look forward to seeing you at training and rangering together in the woods! If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

'''NOTE: To volunteer for the Firefly Rangers, we ask that you have either attended Firefly a previous year, or that you have experience rangering at other burns.'''

==Ranger Volunteer Form==
Please fill out the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] This will let you know that you are interested. Included is a list of dates when we offer Ranger training (you can also see list [[Get Involved#Ranger Training Opportunities|below]].)

==Training Overview==
All Firefly Rangers are required to do training every year. We make some changes each year, so please be patient!

In preparation for training, please review the materials in this wiki indicated below for your level of experience.

<nowiki>****</nowiki>TL/DR: Just read [[Welcome to the Firefly Rangers]] ****

'''If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]'''

Trainings in 2024 will be in 3 parts:

1-Intros and Policy & Procedure (P & P) Highlights ''(Anyone Rangering at Firefly should attend)''

2-Basic Ranger training (Policy & Procedure, Basic Skills, Radio)

3-Scenarios

For all trainings, Khaki training will be offered at the same time as Basic Training.

'''"Full basic training"''' covers these parts of this wiki / manual: [[Policies and Procedures Overview|Policy & Procedure]], [[Basic Ranger Skills Overview|Basic Ranger Skills]], and [[Radio Basics]]. All Firefly trainings include all of these. Basic Ranger Skills & Radio Basics are also covered by [http://rangers.burningman.org/training/ Black Rock City Ranger trainings] (offered around the country), although we ask you to review this wiki, including our [[Policies and Procedures Overview|Policy & Procedures]], since many are Firefly-specific.

===Alphas (1st year)===
If this is your first year rangering, you will be an “[[At-Event Ranger Roles|alpha]]." You will need '''full basic training''' (see above).

You must have attended Firefly a previous year, or have rangering experience at another burn (if so, see section on [[Get Involved - 2018|New Experienced Rangers]] below.) If you have any questions, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]
====Choose a Ranger Handle====
If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique (i.e., no one else using it at Firefly this year), radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.

If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@lists.fireflyartscollective.org ranger-personnel@lists.fireflyartscollective.org].
===Returning Rangers (2nd Year)===
If this is your second year rangering, you are a “shiny penny”. You still need '''full basic training.'''

===Returning Rangers (3rd+ Year)===
If you have rangered two or more years, you will need to attend the first (30-45 min) of training, Policy & Procedure Highlights. If you haven’t done full training recently, we ask you to take stay for the rest of the Basic Ranger Training, or you can take [[Intro to Khaki]] (required for KIT & Khaki).

We recommend looking at these these advanced sections (not offered as training in 2024): [[Conflict Resolution]], [[Mentor Guidelines|Mentoring]], [[Advanced Khaki I-Leadership Skills]], [[Advanced Khaki II-Problem Solving]], [[Echelon Shift Guide|Echelon]].
===New Experienced Rangers===
We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. If have not been to Firefly before, we ask that you attend the first (30-45 min) of training, Policy & Procedure Highlights. offered at all our trainings (including onsite.) Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

Please be aware that there are some differences between Firefly and other burns, particularly Burning man.

*Layout. We expect all our rangers to be able to navigate Firefly effectively. Please take some time when you arrive to familiarize yourself with path names, major camps, and different areas/landmarks (eg, the Field, the Pool). You can also take a look at the [https://www.fireflyartscollective.org/firefly/getting-ready/map/ map] ahead of time.
*We are a much smaller event (about 1500 participants), and as such everything is smaller.

*Our ranger council is much smaller and hands-on that the BRC Ranger council
*Echelon at Firefly is stationary at HQ. See [[At-Event Ranger Roles|Echelon]] description.
*We do NOT have law enforcement or Firefighters on site at all times. We have contracted [[Beyond the Rangers: other Firefly Cores & Resources#NorthBeast (EMT & Security)|EMTs & Security]].
*Sanctuary staff do not have substantial training; consider it a space, and a limited resource.
*We use ICS for emergencies, but only require that dirt Rangers know to check in with Khaki or the OOD.
*We have a different Early Arrival process, as well as Exodus. If you have questions, please email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]

==Ranger Training Opportunities==
Complete the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] to sign up for one of these training dates. You only need to attend one of these. If you have to change your training date or none of these work for you, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]. We strongly suggest attending one of the pre-event trainings, especially in-person for new Rangers, if you are able to.

===Pre-Event Firefly Ranger Training June 2024===

Online (Zoom): Wednesday June 5, 2024, 7PM

In person (MIT): Tuesday June 11, 2024, 6:30PM

In person (Northeastern University): Thursday June 20, 2024, 6:30PM

Online (Zoom): Wednesday June 26, 2024, 7PM

=== Black Rock Ranger Trainings ===
Sign up at http://rangers.burningman.org/training/

The Boston area BRR training date has not yet been announced. If you attend BRR training, we ask that you still attend the first part (30-45 minutes) of Firefly Ranger Training (Policy & Procedure Highlights) for Firefly-specific info.

===Onsite Training===
At Firefly (Ranger HQ): Wednesday July 3, 2024, 2PM

We strongly suggest attending one of the pre-event trainings in Cambridge if you are able to, as onsite training is often shortened and intended for out-of-town rangers. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

==Shift sign up==

2024 sign up through volunteer system: https://volunteer.fireflyartscollective.org/team/384 . Once you fill out the 2024 Ranger Volunteer Form, we will update your qualifications to include "Ranger Training 2024" and you can sign up for shifts. Shift sign up will begin on Tuesday, May 28, 2024 at noon.

'''New Rangers''' ("ALPHAS"): When you do sign up for shifts, your first shift will be as an “Alpha” ranger, where you walk with a mentor. Subsequent shifts will be regular “dirt” (walking) or "echelon" (stay at HQ) shifts.

Note: any "dirt" shift can be a mentor shift if there are alphas who need mentors, you have rangered at least one year, and you are comfortable mentoring.

See [[At-Event Ranger Roles]] for more details on eligibility for particular roles.

===Graveyard & Late-in-Event Shifts===
If you are able to do any 2am-6am shift, or any shifts from the Bug Burn onwards (Friday night onwards), PLEASE sign up for these shifts! We always have a hard time filling these shifts, and are very grateful to volunteers who take these on. (We also have a special item of swag for rangers who do these shifts.)

==Keep In Touch==
Any rangers who fill out the survey will be added to the [https://lists.fireflyartscollective.org/mailman3/lists/firefly-rangers-allcom.lists.fireflyartscollective.org/ ranger allcom list]; you should also receive an invitation to join our [https://www.facebook.com/groups/fireflyrangers/ Facebook group]. Please keep an eye out for announcements!

There is a Firefly Discord, and a Ranger Channel on that discord. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] to be added.

Have any comments, advice, feedback, suggestions, or experiences you would like to share with Ranger leadership? We now have an ongoing [https://tinyurl.com/ffrangerfeedback Feedback Form] that we will review periodically.

If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

==Changes and Highlights for 2024==
For returning Rangers, notes about what has changed since last year.
===2024 Ranger Council Changes===
Ranger Co-Leads: Roomba & Dolphin

Other council members: KT, Tall German, KitKat

See [[Firefly_Ranger_Organization:_History,_Structure,_and_Getting_Involved_Year-Round#Current_Ranger_Leadership|Current Ranger leadership]] for more about the Ranger council.

=== 2024 Changes ===

* T-shirts will be changing to [https://www.alphabroder.com/prodimg/large/g200_79_p.jpg light (pistachio) green]
* We are reorganizing the ranger training to have a much policy & procedure highlights part, a designated scenario part, and will be expecting all volunteer to look at the wiki before training.
* We added a short quick read page: [[Welcome to the Firefly Rangers]]
* We will provide more in-depth training than 2023.
* We will try to accommodate volunteers with limited mobility who want to volunteer for Echelon by scheduling low-mobility alpha shifts on a case-by-case basis (email rangers@fireflyartscollective.org for more details)
* Fire core volunteers are not always available to put out routine [[Other Situation-Specific Procedures#Unattended Fire|unattended fires]]; rangers have been asked to keep an eye out, same as any participants.
* [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary|Sanctuary]] is now in the Service cluster, not ops / safety; volunteers have less training than some previous years.
* The land is expanding again (property is called NutHatch), and we will have Satellite Outpost near Upper parking.
* There will be art cart this year, all must be approved before the event. 

<center>Continue on to the next page: [[At-Event Ranger Roles]]

Welcome to the Firefly Rangers

2024-06-04T17:17:16Z

Dolphin: /* On your Shift */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It links to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== Who are the Firefly Rangers ===
'''TL/DR: Rangers are friendly, resource-connected volunteers who work with other Fireflies to help the event run smoothly.'''

Rangers are sober, friendly, radio-equipped Fireflies who collaborate with participants and other volunteers to address personal and community concerns over the course of the event. We help other Fireflies by connecting them with community resources, or just being a listening ear. We encourage self-reliance, individual accountability, and shared responsibility among Fireflies; we work to uphold the principles of our community.

Rangers are trained to know how and when to deescalate a tense situation (using skills such as awareness, listening, and non-confrontational communication), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves easy to find and available to call for help; but we default to not intervening unless necessary. Rangers balance addressing fellow Fireflies’ concerns with not getting in the way of participants’ experiences. Rangers stay sober and practice self-care so that we are best able to respond to situations appropriately.

Rangers have no authority beyond that of any other participant. We build [[Rangerly and Unrangerly Behavior#Social%20capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and by acting as a reliable conduit for information & resources. We avoid spending our social capital unnecessarily, and only do so in support of the Firefly community.

=== Who can become a Firefly Ranger ===
Anyone with decent people skills can become an excellent Ranger. That said, this is a great volunteer opportunity for participants who have been to Firefly before or have served as Rangers at other Burner events. Potential Firefly rangers are expected to come in with a minimum of a good, experiential understanding of burner culture, and an understanding of the layout of Firefly or willingness to learn it before your first shift. We do make occasional exceptions based on other experience, so if you have any questions email rangers@fireflyartscollective.org.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

Get your t-shirt and lam (laminate) from Ranger HQ on your first shift, and bring these to all future shifts.

=== On your Shift ===
Ranger shifts are 4 hours. At the beginning of your shift, go to Ranger HQ and check in with Khaki. You'll pair up and wander around the event, usually just in a general direction, sometimes with something specific to check out; we try to have rangers check on all areas of the event periodically.

Most Ranger shifts are fairly quiet, and you can spend time hanging out at a camp or event, or check out art for a bit. Often you'll answer questions from participants. Occasionally Rangers will go around telling participants about bad weather incoming, pass on other important info, or check the trails to report problems. Occasionally rangers will help those in distress or in conflict with other participants, using ranger skills such as listening, and sometimes helping finding additional help from campmates or other community resources. You have your fellow Rangers as support, and you can always call Khaki for guidance.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Welcome to the Firefly Rangers

2024-06-04T17:14:56Z

Dolphin: /* Who are the Firefly Rangers */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It links to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== Who are the Firefly Rangers ===
'''TL/DR: Rangers are friendly, resource-connected volunteers who work with other Fireflies to help the event run smoothly.'''

Rangers are sober, friendly, radio-equipped Fireflies who collaborate with participants and other volunteers to address personal and community concerns over the course of the event. We help other Fireflies by connecting them with community resources, or just being a listening ear. We encourage self-reliance, individual accountability, and shared responsibility among Fireflies; we work to uphold the principles of our community.

Rangers are trained to know how and when to deescalate a tense situation (using skills such as awareness, listening, and non-confrontational communication), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves easy to find and available to call for help; but we default to not intervening unless necessary. Rangers balance addressing fellow Fireflies’ concerns with not getting in the way of participants’ experiences. Rangers stay sober and practice self-care so that we are best able to respond to situations appropriately.

Rangers have no authority beyond that of any other participant. We build [[Rangerly and Unrangerly Behavior#Social%20capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and by acting as a reliable conduit for information & resources. We avoid spending our social capital unnecessarily, and only do so in support of the Firefly community.

=== Who can become a Firefly Ranger ===
Anyone with decent people skills can become an excellent Ranger. That said, this is a great volunteer opportunity for participants who have been to Firefly before or have served as Rangers at other Burner events. Potential Firefly rangers are expected to come in with a minimum of a good, experiential understanding of burner culture, and an understanding of the layout of Firefly or willingness to learn it before your first shift. We do make occasional exceptions based on other experience, so if you have any questions email rangers@fireflyartscollective.org.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

Get your t-shirt and lam (laminate) from Ranger HQ on your first shift, and bring these to all future shifts.

=== On your Shift ===
Ranger shifts are 4 hours. At the beginning of your shift, go to Ranger HQ and check in with Khaki. You'll pair up and wander around the event, usually just in a general direction, sometimes with something specific to check out; we try to have rangers check on all areas of the event periodically.

Mostly Ranger shifts are pretty chill, and you can spend time hanging out at a camp or event, or check out art for a bit. Often you'll answer questions from participants. Occasionally Rangers will go around telling participants about bad weather incoming, pass on other important info, or check the trails to report problems. Occasionally rangers will help those in distress or in conflict with other participants, using ranger skills such as listening, and sometimes helping finding additional help from campmates or other community resources. You can always call Khaki for guidance.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Welcome to the Firefly Rangers

2024-06-04T17:08:14Z

Dolphin: /* What do Rangers do? */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It links to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== Who are the Firefly Rangers ===
'''TL/DR: Rangers are friendly, resource-connected volunteers who work with other Fireflies to help the event run smoothly.'''

Rangers are sober, friendly, radio-equipped Fireflies who collaborate with participants and other volunteers to address personal and community concerns over the course of the event. We help other Fireflies by connecting them with community resources, or just being a listening ear. We encourage self-reliance, individual accountability, and shared responsibility among Fireflies; we work to uphold the principles of our community.

Rangers are trained to know how and when to deescalate a tense situation (using skills such as awareness, listening, and non-confrontational communication), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves easy to find and available to call for help; but we default to not intervening unless necessary. Rangers balance addressing fellow Fireflies’ concerns with not getting in the way of participants’ experiences. Rangers stay sober and practice self-care so that we are best able to respond to situations appropriately.

Rangers have no authority, we are not police or security. We build [[Rangerly and Unrangerly Behavior#Social%20capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and by acting as a reliable conduit for information & resources. We avoid spending our social capital unnecessarily, and only do so in support of the Firefly community.

=== Who can become a Firefly Ranger ===
Anyone with decent people skills can become an excellent Ranger. That said, this is a great volunteer opportunity for participants who have been to Firefly before or have served as Rangers at other Burner events. Potential Firefly rangers are expected to come in with a minimum of a good, experiential understanding of burner culture, and an understanding of the layout of Firefly or willingness to learn it before your first shift. We do make occasional exceptions based on other experience, so if you have any questions email rangers@fireflyartscollective.org.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

Get your t-shirt and lam (laminate) from Ranger HQ on your first shift, and bring these to all future shifts.

=== On your Shift ===
Ranger shifts are 4 hours. At the beginning of your shift, go to Ranger HQ and check in with Khaki. You'll pair up and wander around the event, usually just in a general direction, sometimes with something specific to check out; we try to have rangers check on all areas of the event periodically.

Mostly Ranger shifts are pretty chill, and you can spend time hanging out at a camp or event, or check out art for a bit. Often you'll answer questions from participants. Occasionally Rangers will go around telling participants about bad weather incoming, pass on other important info, or check the trails to report problems. Occasionally rangers will help those in distress or in conflict with other participants, using ranger skills such as listening, and sometimes helping finding additional help from campmates or other community resources. You can always call Khaki for guidance.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Welcome to the Firefly Rangers

2024-06-04T17:07:13Z

Dolphin: /* What do Rangers do? */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It links to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== What do Rangers do? ===
'''TL/DR: Rangers are friendly, resource-connected volunteers who work with other Fireflies to help the event run smoothly.'''

Rangers are sober, friendly, radio-equipped Fireflies who collaborate with participants and other volunteers to address personal and community concerns over the course of the event. We help other Fireflies by connecting them with community resources, or just being a listening ear. We encourage self-reliance, individual accountability, and shared responsibility among Fireflies; we work to uphold the principles of our community.

Rangers are trained to know how and when to deescalate a tense situation (using skills such as awareness, listening, and non-confrontational communication), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves easy to find and available to call for help; but we default to not intervening unless necessary. Rangers balance addressing fellow Fireflies’ concerns with not getting in the way of participants’ experiences. Rangers stay sober and practice self-care so that we are best able to respond to situations appropriately.

Rangers have no authority, we are not police or security. We build [[Rangerly and Unrangerly Behavior#Social%20capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and by acting as a reliable conduit for information & resources. We avoid spending our social capital unnecessarily, and only do so in support of the Firefly community.

=== Who can become a Firefly Ranger ===
Anyone with decent people skills can become an excellent Ranger. That said, this is a great volunteer opportunity for participants who have been to Firefly before or have served as Rangers at other Burner events. Potential Firefly rangers are expected to come in with a minimum of a good, experiential understanding of burner culture, and an understanding of the layout of Firefly or willingness to learn it before your first shift. We do make occasional exceptions based on other experience, so if you have any questions email rangers@fireflyartscollective.org.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

Get your t-shirt and lam (laminate) from Ranger HQ on your first shift, and bring these to all future shifts.

=== On your Shift ===
Ranger shifts are 4 hours. At the beginning of your shift, go to Ranger HQ and check in with Khaki. You'll pair up and wander around the event, usually just in a general direction, sometimes with something specific to check out; we try to have rangers check on all areas of the event periodically.

Mostly Ranger shifts are pretty chill, and you can spend time hanging out at a camp or event, or check out art for a bit. Often you'll answer questions from participants. Occasionally Rangers will go around telling participants about bad weather incoming, pass on other important info, or check the trails to report problems. Occasionally rangers will help those in distress or in conflict with other participants, using ranger skills such as listening, and sometimes helping finding additional help from campmates or other community resources. You can always call Khaki for guidance.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Welcome to the Firefly Rangers

2024-06-04T16:16:44Z

Dolphin: /* Who can become a Firefly Ranger */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It links to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== What do Rangers do? ===
'''TL/DR: Rangers are friendly, resource-connected volunteers who work with other Fireflies to help the event run smoothly.'''

Rangers are sober, friendly, radio-equipped volunteers who work with other Fireflies to help the event run smoothly. We help other Fireflies by connecting them with community resources, or just being a ear to listen. We encourage self reliance, individual accountability, and shared responsibility among Fireflies.

Rangers are trained to know how and when to deescalate a tense situation (using awareness and listening skills), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers have no authority, we are not police or security. We keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves available to call for help; but we default to not intervening unless necessary. Rangers balance safety & not getting in the way of participant's experienced. Rangers stay sober and practice self-care so that we are best able to response to situations appropriately. We build [[Rangerly and Unrangerly Behavior#Social capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and avoid spending that social capital unnecessarily.

Rangers encourage self reliance, individual accountability, and shared responsibility among Fireflies. When circumstances dictate, Rangers act to uphold the principles of our community, which are based on the Ten Principles of Burning Man.

=== Who can become a Firefly Ranger ===
Anyone with decent people skills can become an excellent Ranger. That said, this is a great volunteer opportunity for participants who have been to Firefly before or have served as Rangers at other Burner events. Potential Firefly rangers are expected to come in with a minimum of a good, experiential understanding of burner culture, and an understanding of the layout of Firefly or willingness to learn it before your first shift. We do make occasional exceptions based on other experience, so if you have any questions email rangers@fireflyartscollective.org.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

Get your t-shirt and lam (laminate) from Ranger HQ on your first shift, and bring these to all future shifts.

=== On your Shift ===
Ranger shifts are 4 hours. At the beginning of your shift, go to Ranger HQ and check in with Khaki. You'll pair up and wander around the event, usually just in a general direction, sometimes with something specific to check out; we try to have rangers check on all areas of the event periodically.

Mostly Ranger shifts are pretty chill, and you can spend time hanging out at a camp or event, or check out art for a bit. Often you'll answer questions from participants. Occasionally Rangers will go around telling participants about bad weather incoming, pass on other important info, or check the trails to report problems. Occasionally rangers will help those in distress or in conflict with other participants, using ranger skills such as listening, and sometimes helping finding additional help from campmates or other community resources. You can always call Khaki for guidance.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Welcome to the Firefly Rangers

2024-06-04T16:16:23Z

Dolphin: /* What do Rangers do? */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It links to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== What do Rangers do? ===
'''TL/DR: Rangers are friendly, resource-connected volunteers who work with other Fireflies to help the event run smoothly.'''

Rangers are sober, friendly, radio-equipped volunteers who work with other Fireflies to help the event run smoothly. We help other Fireflies by connecting them with community resources, or just being a ear to listen. We encourage self reliance, individual accountability, and shared responsibility among Fireflies.

Rangers are trained to know how and when to deescalate a tense situation (using awareness and listening skills), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers have no authority, we are not police or security. We keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves available to call for help; but we default to not intervening unless necessary. Rangers balance safety & not getting in the way of participant's experienced. Rangers stay sober and practice self-care so that we are best able to response to situations appropriately. We build [[Rangerly and Unrangerly Behavior#Social capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and avoid spending that social capital unnecessarily.

Rangers encourage self reliance, individual accountability, and shared responsibility among Fireflies. When circumstances dictate, Rangers act to uphold the principles of our community, which are based on the Ten Principles of Burning Man.

=== '''Who can become a Firefly Ranger''' ===
Anyone with decent people skills can become an excellent Ranger. That said, this is a great volunteer opportunity for participants who have been to Firefly before or have served as Rangers at other Burner events. Potential Firefly rangers are expected to come in with a minimum of a good, experiential understanding of burner culture, and an understanding of the layout of Firefly or willingness to learn it before your first shift. We do make occasional exceptions based on other experience, so if you have any questions email rangers@fireflyartscollective.org.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

Get your t-shirt and lam (laminate) from Ranger HQ on your first shift, and bring these to all future shifts.

=== On your Shift ===
Ranger shifts are 4 hours. At the beginning of your shift, go to Ranger HQ and check in with Khaki. You'll pair up and wander around the event, usually just in a general direction, sometimes with something specific to check out; we try to have rangers check on all areas of the event periodically.

Mostly Ranger shifts are pretty chill, and you can spend time hanging out at a camp or event, or check out art for a bit. Often you'll answer questions from participants. Occasionally Rangers will go around telling participants about bad weather incoming, pass on other important info, or check the trails to report problems. Occasionally rangers will help those in distress or in conflict with other participants, using ranger skills such as listening, and sometimes helping finding additional help from campmates or other community resources. You can always call Khaki for guidance.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Welcome to the Firefly Rangers

2024-06-04T16:16:03Z

Dolphin: /* What do Rangers do? */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It links to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== What do Rangers do? ===
'''TL/DR: Rangers are friendly, resource-connected volunteers who work with other Fireflies to help the event run smootly.'''

Rangers are sober, friendly, radio-equipped volunteers who work with other Fireflies to help the event run smoothly. We help other Fireflies by connecting them with community resources, or just being a ear to listen. We encourage self reliance, individual accountability, and shared responsibility among Fireflies.

Rangers are trained to know how and when to deescalate a tense situation (using awareness and listening skills), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers have no authority, we are not police or security. We keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves available to call for help; but we default to not intervening unless necessary. Rangers balance safety & not getting in the way of participant's experienced. Rangers stay sober and practice self-care so that we are best able to response to situations appropriately. We build [[Rangerly and Unrangerly Behavior#Social capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and avoid spending that social capital unnecessarily.

Rangers encourage self reliance, individual accountability, and shared responsibility among Fireflies. When circumstances dictate, Rangers act to uphold the principles of our community, which are based on the Ten Principles of Burning Man.

=== '''Who can become a Firefly Ranger''' ===
Anyone with decent people skills can become an excellent Ranger. That said, this is a great volunteer opportunity for participants who have been to Firefly before or have served as Rangers at other Burner events. Potential Firefly rangers are expected to come in with a minimum of a good, experiential understanding of burner culture, and an understanding of the layout of Firefly or willingness to learn it before your first shift. We do make occasional exceptions based on other experience, so if you have any questions email rangers@fireflyartscollective.org.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

Get your t-shirt and lam (laminate) from Ranger HQ on your first shift, and bring these to all future shifts.

=== On your Shift ===
Ranger shifts are 4 hours. At the beginning of your shift, go to Ranger HQ and check in with Khaki. You'll pair up and wander around the event, usually just in a general direction, sometimes with something specific to check out; we try to have rangers check on all areas of the event periodically.

Mostly Ranger shifts are pretty chill, and you can spend time hanging out at a camp or event, or check out art for a bit. Often you'll answer questions from participants. Occasionally Rangers will go around telling participants about bad weather incoming, pass on other important info, or check the trails to report problems. Occasionally rangers will help those in distress or in conflict with other participants, using ranger skills such as listening, and sometimes helping finding additional help from campmates or other community resources. You can always call Khaki for guidance.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Welcome to the Firefly Rangers

2024-06-04T15:50:08Z

Dolphin:

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It links to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== What do Rangers do? ===
'''TL/DR: Rangers are sober, friendly volunteers with radios.'''

Rangers are friendly, radio-equipped volunteers who work with other Fireflies to help the event run smoothly. We help other Fireflies by connecting them with community resources, or just being a ear to listen. We encourage self reliance, individual accountability, and shared responsibility among Fireflies.

Rangers are trained to know how and when to deescalate a tense situation (using awareness and listening skills), and how and when to escalate responses to situations (for example, how to call for medical help). We work with participants and other volunteers to help the event run smoothly. Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers have no authority, we are not police or security. We keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves available to call for help; but we default to not intervening unless necessary. Rangers balance safety & not getting in the way of participant's experienced. Rangers stay sober and practice self-care so that we are best able to response to situations appropriately. We build [[Rangerly and Unrangerly Behavior#Social capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and avoid spending that social capital unnecessarily.

Rangers encourage self reliance, individual accountability, and shared responsibility among Fireflies. When circumstances dictate, Rangers act to uphold the principles of our community, which are based on the Ten Principles of Burning Man.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

=== On your Shift ===
Wear your shirt & your laminate (lam) for recognizability. Check in with Khaki at Ranger HQ.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Rangerly and Unrangerly Behavior

2024-06-04T15:22:58Z

Dolphin: /* Reputation, Credibility and Effectiveness */

This section covers key points in the HOW of rangering.
==Rangers are Helpful, Sober, Radio-Connected Volunteers who "Do Nothing"==
Rangers are helpful, sober Firefly participants with radios, who volunteer our time to be a resource to other participants. There are many things we might do on shift (see section on [[Ranger Shift Logistics|Shift Tasks]]), including help mediate situations or radio for help in an emergency.

===Rangers "do nothing"!===
What is the main thing we do as Rangers? Nothing!
*Active process
*Let things play out
*Intervene as little as possible
*Goal to get participants to solve their own problems
*Sometimes just being there is a reminder to participants to think about their behavior

=== Rangers balance helping and staying out of the way ===
One of the Keeping participants safe & happy/being helpful

Not getting in way of people’s experiences
===Rangers have fun!===
*Participate!
*Engage!
*Chill!
*Wander!
*Enjoy Art!
===Rangers stay aware, alert, sober & available!===
It is possible to have “too much fun.” Engaging in an activity where you cannot stay aware, alert or available is not appropriate for a Ranger shift. For example, cuddle puddles do not need Rangering.

=== Rangers are never alone ===
As a Ranger, you will have a lot of support and resources to draw on. Rangering means you never have to be alone in any situation. You always have other Rangers, especially your partner, Khaki, and other rangers on shift (Dirt Rangers, Echelon, KIT). Ranger Leads are also usually on-call. And there are many other Safety volunteers, and other groups.

=== Rangers maintain confidentiality ===
Rangers are sometimes involved in sensitive situations. While in the midst of these situations and after our shifts, we should be careful to maintain confidentiality. See the section on [[Ranger Shift Logistics|Support Vs. Gossip]].
== Authority ==

=== How much authority do Rangers have? ===

Absolutely none—until and unless a participant chooses to give it to us at that particular time.

Or, more accurately, no more than any other participant at Firefly.

One of the inherent contradictions to being a Ranger is that we have no inherent authority. We make an effort not to be authority figures, but people WILL look to us as authority figures, and there are rare times in which we DO need to act as authority figures.

The rare times in which Rangers act as authority figures are in an emergency: We help create a perimeter to ensure that First Aid staff can do their job sufficiently.

That is it.

In those cases, Rangers are just acting as sober, identifiable assistance to other teams: to Fire Core, First Aid, NorthBeast, or on behalf of the Firefly Board. Often, we end up being the communicators of rules that have been determined by the community and the Board, but even then we rarely dictating or enforce. We strive to help hold the Community and its values together.

Any situation where someone is asking you to make a judgment call or enforce a rule, you can kick it sideways. You can pass it to Khaki, who will pass it to whoever needs to be involved.

Note: The OOD (Officer of the Day; not a Ranger role, but experienced Rangers are common in this role) is authorized to act on behalf of the Firefly Board in certain limited conditions having to do with participant and event safety.

== Non-confrontational, Non-authoritarian Methods ==

So what do we do if we DON’T have authority?

* Focus is on participants: It’s not about us
* We use non-confrontational methods
* We mediate, influence, and persuade rather than dictate, enforce or dominate
* Help participants help themselves
* We provide good information
* Walk away when needed

== Social capital ==
=== What is social capital? ===

We use the term “social capital” to describe the trust and confidence that participants, staff, law enforcement, and medical personnel have in the Rangers: our “street cred.”

Social capital is our sole source of authority; it is what we run on. Without the confidence of participants and staff, we would be unable to function effectively.

Rangering involves building and using social capital appropriately.

=== Reputation, Credibility and Effectiveness ===
By helping participants in trouble, by treating everyone with respect, and by acting professionally and with integrity, we have, over time, built up a lot of social capital with participants and other volunteers.

Because of the Rangers’ social capital:
* People will listen to you in way that they would not listen to a random participant offering advice or asking them to change their behavior.
* Other Firefly Cores, Medical, and even outside law enforcement will often seek our assistance and pay attention to our input.
* When Rangers are perceived as helpful, effective, collaborative, professional, and impartial (i.e., high social capital), we will be listened to, taken seriously, and trusted.
* When Rangers are perceived as authoritarian, uptight, entitled, unprofessional, or incompetent (i.e., low social capital), we will be ignored or resisted.

=== Adding & subtracting Social capital ===
Social capital is like a bank account: every good interaction you have with a participant or staff member makes a deposit into our social capital account, and every bad interaction withdraws from it.

Unfortunately, bad interactions with Rangers often make good stories, so participants will tend to tell all their friends when they’ve seen a Ranger acting unprofessional or authoritarian.

When you do good, you make a small deposit in our account; when you do bad, you make a huge withdrawal.

We expect every Ranger to act as an ambassador and an educator, both to participants and to other volunteers. Talk to participants and staff about what we do and why we do it. Let them know that we’re here for them, and show them by your actions that we are a resource they can trust.

== Un-Rangerly Behavior ==

=== What is Un-Rangerly Behavior? ===

Both members of the community and fellow Rangers can report incidents of un-Rangerly behavior to any member of the Ranger Council, the Firefly Conduct Committee, or a similar community organization dedicated to the oversight of Ranger behavior.

Un-Rangerly behavior shall include, but is not limited to:
* Harassment
* Violence
* Sexual misconduct
* Misusing community trust
* Failing to report an emergency
* Knowingly neglecting ranger responsibilities
* Being intoxicated on-duty
* Failing to keep the privacy of confidential information
* Failing to disclose personal involvement in a situation to your partner

=== Ranger Responses to Un-Rangerly Behavior ===
The Firefly Ranger Organization takes incidents of un-Rangerly behavior while identifiable as a Ranger (coming on or off shift, while at HQ, anytime you are in costume or wearing a Ranger laminate) very seriously. Ranger Leadership (Khaki, Ranger Leads) will follow up on any reported incidents. See more in the [[Firefly Ranger Charter|Ranger Charter.]]

==== Results of un-Rangerly behavior ====

Khaki may choose to remove any Ranger from a shift.

The Ranger Lead & Ranger XO (each) may choose to de-lam a Ranger for the duration of the event. De-lamming a Ranger means that they are no longer considered a Ranger for the duration of the event.

The Ranger Council may vote (after a fair hearing) by majority to remove a Ranger permanently and/or recommend further community action.

A Ranger may also self-recommend consequences for their own un-Rangerly behavior, subject to approval by the Ranger Lead, Ranger XO, or the Ranger Council.

=== Violations of the Firefly CODE OF CONDUCT ===

If un-Rangerly behavior also violated the Firefly Code of Conduct, then the Conduct Committee with be consulted, as indicated in the [https://www.fireflyartscollective.org/firefly/firefly-policies/ Firefly Code Of Conduct].
<center>Continue on to the next page: [[Preparing for your Shift]]

Welcome to the Firefly Rangers

2024-06-04T15:19:13Z

Dolphin: /* Situation Specific Procedures */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It will link to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== What do Rangers do? ===
Rangers are friendly, radio-equipped volunteers who help other Fireflies by connecting them with community resources, or just being a ear to listen. Rangers are trained to know how and when to deescalate a tense situation (using situational awareness and listening skills), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers have no authority, we are not police or security. We keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves available to call for help; but we default to not intervening unless necessary. Rangers balance safety & not getting in the way of participant's experienced. Rangers stay sober and practice self-care so that we are best able to response to situations appropriately. We build [[Rangerly and Unrangerly Behavior#Social capital|social capital]] (the community's good will / trust) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and avoid spending that social capital unnecessarily.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

=== On your Shift ===
Wear your shirt & your laminate (lam) for recognizability. Check in with Khaki at Ranger HQ.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Intro to Khaki

2024-06-04T01:04:33Z

Dolphin: /* Pre Shift */

Intro to Khaki is designed to introduce you to the role of Ranger Dispatch or Khaki. After this training you will be able to identify the basics of what Khaki is and does. This training is designed for Rangers with 2+ years experience and an interest in learning about this volunteer role. This is a required training for anyone wanting to KIT or Khaki.

= Khaki Main Functions: =
Khaki serves all on shifts as the Ranger dispatch. Khaki is always available as a resource to all Rangers on duty and acts as a liaison to other cores and the Firefly Board during that shift.

== What does Khaki actually do on Shift? ==
* Supports and guides Rangers
* Keeps track of Rangers on shift
* Offers advice & resources
* Keeps track of contacts for other Cores on shift
* Meets face-to-face
* Update incoming Khaki and/or OOD of incidents and other important information

== What is Taking Calls as Khaki Like? ==
* Talks a lot on the radio
* Maintains communication with Dirt Rangers
* Act as a liaison or relay between departments
* Maintain a detailed incident log (Ranger Log)

== What is Khaki’s role Incident Response? ==
* Monitors emergency cell phone
* Assess situations as they arise to determine if OOD, Board, First Aid, Medical (NorthBeast EMT), Sanctuary, DPW, Fire or other core assistance is needed
* Assess situations as they arise to determine if ICS should be enacted
* In ICS- Khaki serves as Planning and Logistics, Operations Lead or Ranger Operations Lead if needed by IC

= Shift Duties in Detail: =

=== Pre Shift ===
* Arrive 15-30 minutes before the end of the previous shift.
* Meet with previous Khaki and debrief- look through the Ranger Log and get caught up.
* Update the Ranger Log and white board if needed:
* OnComm info: OOD, Board, Medical (NorthBeast EMT), First Aid, Sanctuary, etc.
* Weather: Forecast for day/shift

=== Shift Start ===
* Announce change in Khaki over the radio--especially since change is now mid-shift
* Meet and greet your Rangers 15 minutes before their shift starts
* Note any special skills or assets (e.g. Sanctuary, First Aid, Fire)
* Note any preferences or needs
* Make sure your Rangers are prepared for shift dressed appropriately and hydrated
* Pair up Rangers
* Assign Dirt Rangers to specific locations and cover all parts of the event (e.g. gate/greeters, lower parking, upper parking, forest)
* Write down all notes, Ranger names, skills, assets, and Ranger location assignments
* Give a quick shift briefing and pep talk before sending Rangers on their way
* Dispatch your Rangers to their assigned zones

IMPORTANT: All Rangers need be informed of any issues they should be on the lookout for or expected events while on shift as part of shift briefing.

Shift Start Tips

Pair up alphas with more experienced Rangers.

If left with an odd number send 3 out together or keep one to assist Khaki.

=== During Shift ===
* Move your Rangers around by assigning different locations
* Change up Ranger partners
* Check in every hour or so if you don’t hear from your Rangers
* Talk to your Rangers find out how they are doing
* Stay flexible but know where your Rangers are
* You can roam if you have a partner and Echelon is at HQ. Bring the Khaki phone with you.

During Shift Tips

Support your Rangers by guiding them and keeping them engaged while allowing them to practice their art. You are not the "boss", you are the guide. You encourage, care for, and watch over. You let them handle as much as they can. They are not working for YOU, you are there for them.

A great way to check in with your Rangers is to change up their zone, request a specific task or ask them to check out a location. This allows you to discover what they are up to while not dictating their every move.

=== Shift End ===
* Call your Rangers in from their assigned zones
* Debrief with each Ranger and write in the Ranger Log anything important
* Thank each Ranger volunteer
* Brief incoming Khaki and give them the Ranger Log to review

Shift End Tips

Encourage your Rangers to decompress properly after a difficult shift by taking off their shirt and and seeking khaki or senior ranger to talk to.

= Taking Calls As Khaki in Detail: =
Khakis receive calls about everything! You are not expected to know everything however you do have to respond to every call with respect. No yelling, no laughing with disrespect. Support your Rangers and everyone else On Comm.

Khaki Call Tips

Know how to find information

Know your resources

Know departments and department leads

=== Radio Demeanor ===
* Stay calm on the radio, it can affect the whole tone of the shift
* Until you have quite a bit of experience as a shift lead, stick to a very calm and minimal radio presence, focus on operational issues
* Your attitude, (good or bad) will infect and affect, your Rangers.
* If need be, put on a show of enthusiasm, be a cheerleader.
* If you are stressed or worried, or detached, so will they be.
* If you make a call to the ONCALL or WAKE channel, ask them to switch to a different channel (eg, Ch1 or an open channel)
<nowiki>*</nowiki>IMPORTANT: Remember every Ranger and other department On Comm is listening to you.

=== Face to Face ===
Rangers may request a face-to-face in non-emergency situations when they do not want or know how to explain a situation over the radio.
* Check with your Ranger to be sure the situation is a non-emergency
* Arrange to meet your Ranger wherever it is appropriate.
* Be sure that HQ & Khaki shift duties are covered by KIT/Ass Khaki or Echelon
* Do not leave HQ empty ever unless there is imminent danger for staying.

=== Why Log Information ===
* To track the progress of an incident
* To provide a memory aid of what happened and which incidents are still open
* In the event of legal proceedings stemming from an incident
* This log is used by Firefly Leadership as a reference / resource during and after the event

=== What to Log ===
* Log both Radio calls and non-call incidents.
* Time, Location, Rangers involved, Description, Resolved
* Not every incident needs to be logged. Just the important ones.

How to Log
* Please use initials or handle; not real names. Include physical descriptions, gender & approximate age.
* Legible handwriting is important
* Please use a Concise Narrative to write a succinct report. Information on Concise Narrative can be found [https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit here].

<nowiki>*</nowiki>IMPORTANT: Respect Confidentiality- Please do not write any sensitive information which would be included in a Conduct Committee form in the log. Please use the ConCom Form located in the back of the Ranger Log if anything needs to be written down about any behavior that endangers FAC's ability to hold the annual festival and other community events. When complete, please deposit in the lock box at HQ.

Logging Tips

Keep URA in mind when logging information

USEFUL This is information that someone can do something with, or that could be worth knowing later.

RELEVANT This is information that relates to Ranger operations; incidents or events that Rangers are involved in.

ACCURATE Are the facts and details straight? If details get corrected after they have been logged, be sure to make a note of the correction.

=== Ranger Report Obligations ===
Rangers are obliged to report to Khaki any behavior that endangers FAC's ability to hold the annual festival and other community events. This includes but is not limited to:
* Lost or found child
* Domestic violence
* Any type of non- consensual assault or abuse
* Medical emergencies

Khaki’s are also obliged to report to the Conduct Committee any behavior that endangers FAC's ability to hold the annual festival and other community events. See [https://www.fireflyartscollective.org/join-a-core/committees/conduct-committee/participant-code-conduct/ Firefly Code of Conduct.]

IMPORTANT: Any details disclosed will be kept confidential and in a safe location. Survivors may choose what details are to be disclosed to Khaki, Conduct Committee, Law Enforcement.

=== Ranger Forms ===
All Ranger forms will be located in the Ranger Log books for Khaki access onsite.

[https://docs.google.com/document/d/1LbcdAu389vDAf_YNNk3PMPKscav5v7bde7tLuVp0Nx8/edit?usp=sharing Log Cover]

[https://docs.google.com/document/d/1JAMTId1vF47mmciKcBaEuHnDFhNhWInvhS3hx8Q_fFI/edit Log Page]

[https://docs.google.com/document/d/1i_taMYGXN4sW5zcG-c-DlK-CpEp6HhzethMgWsZKYI4/edit Shift Summary Page]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form (old)]

'''Job Aids:'''

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

= Situation Response in Detail: =
Khaki’s skills and experience can be put to good use in any situation. Be it a routine response or emergency Khaki can assist with problem solving and helping find solutions. We have categorized our situations into Routine, Events and Incidents.

== Responding to Routine Situations ==
Routine situations are shift changes, rangers needing to abandon their shift, other heads up or FYI info. Rangers requesting info or assistance in finding a resource or solution is common.
* Please remember to log any important information.
* Not all information in this category will need to be logged.

== Responding to Events ==
Events include complaints, disputes, concerns, participants under stress or distress, and so forth.
* Offer advice to Dirt Rangers at the scene.
* Offer additional resources, if appropriate, to Dirt Rangers.
* Assess situations where Dirt Rangers are present to determine if the situation needs to be elevated or if other Core assistance is needed.
* Elevate situations when necessary.
* Please be sure log all important information.

== Responding to Incidents ==
An incident is an unexpected occurrence that needs immediate response actions. This include situations that require EMS/LE, uncontrolled fire, missing children, severe injury that was not obvious negligence (e.g., limb falling), or anything else you feel is CRITICAL to the safety of the event.
* Offer advice to Dirt Rangers at the incident scene.
* Offer additional resources to Dirt Rangers.
* Assess incidents where Dirt Rangers are present to determine if the incident needs to be elevated or if other Core assistance is needed.
* Close the loop of communication. Tell Rangers “I’m sending First Aid / Fire / Med Sup”
* Encourage dirt Rangers to close the loop on the other end “First Aid has arrived”
* Elevate incidents when necessary.
* Have Emergency Cell Phone ready.
* Please be sure log all important information.

== Khaki Incident Specific Protocol ==

Incidents Khaki is Likely to Respond to

Lost Child/Lost Parent

Medical Assist

Sanctuary Assist

Domestic Violence

Non-consensual Assault/Abuse

=== Lost child protocol ===
* Initiate ICS
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”
* Call to gate- close the gate-
** “Gate,Gate- Khaki. Please close the gate to all traffic. Lost Child. Do you copy? Over.”
* Identify the IC (most likely that will be you)
** “All Com All Com- Khaki- Current IC is Athena*. Khaki Clear.”
<nowiki>*</nowiki>You could also say Khaki here.
* Gather info from Ranger reporting incident
** Name, age, gender, height, weight, eye/hair/skin color, clothing
** Location and time last seen
** Parents/guardian names and camp location
** Document all info
* Have reporting Ranger stay with parent/guardian that reported lost child
* Repeat info to all Rangers and All Comm -on repeater channel
* Assign specific onshift Rangers to look for child in specific zones
* As volunteers show up assign someone to be the Operations Lead (OL) (you (if the OOD takes over IC), the OOD, your KIT, or a Ranger)
** The OL will form teams and send out additional search parties
** Document search parties and search locations
When lost child is found
* Notify All Comm child found
** “ All Com- All Com- We have found that lost child. ICS is released. Khaki Clear.”
** Repeat across other channels as necessary
* Call gate to reopen
** “Gate,Gate- Khaki. Please open the gate to all traffic. Lost Child is found. Do you copy? Over.”
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Found child protocol ===
* Not an emergency
* Gather info from Ranger reporting incident
* Parents/guardian names and camp location, gender, clothing worn
** Location and time last seen
* Have reporting Ranger pair stay in same location with found child (or if child wants to go back their camp, can accompany)
* Repeat info to all Rangers (if needed, all Comm - across all channels)
* Assign specific Rangers to look for parent in specific locations
* Ask other Safety Team members to look, if needed and available.
When parent is found
* Notify All Comm child found
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Medical Assistance Protocol ===
* Khaki to call:
** If emergency: Medical (NorthBeast EMT)(Channel 16)
** If not an emergency: First Aid (Channel 15)
* Relay info from Ranger
* Khaki to appoint one Ranger as point of contact for situation, if needed (most likely Ranger that called in the situation)
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from all involved parties after initial response is complete
* Log all info
* Fill out any required forms

[*NOTE: See below regarding ICS]

=== Distressed Participant Assistance Protocol ===
* ''Under review''
* Emergency situations: call Medical (Northbeast EMT) on Ch. 16
* Non-emergency: See if Rangers are comfortable handling the situation.
* Sanctuary is available as a place where
* Khaki to call Sanctuary [Ch 1, but they might not hear]; if no response just have rangers walk down
** See [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary]]
** Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity.
** NorthBeast EMTs may be a more appropriate support in the case of mental health issues.
** Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.”
* Relay info from Ranger
* If Sanctuary requests- Khaki to call First Aid/NorthBeast EMT for additional support.
* Khaki to appoint one Ranger to assist with transport to Sanctuary/Northbeast (or other safe location) as directed by Sanctuary/Northbeast if necessary
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from involved parties after initial response is complete
* Log all info
* Fill out any required forms

IMPORTANT: Khaki should call in OOD in any case that includes domestic violence, sexual assault or sexual abuse.

''TBD: Is there a line between must always escalate to OOD vs only with participant's permission [eg, physical assault?]''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in Advanced ICS. If you are a Khaki please take this training for important information on ICS procedures.

== Khaki in ICS Briefly ==
ICS (Incident command structure) can be enacted to allow for organized responses to situations and emergencies, especially when multiple resources / cores are involved. Khaki or OOD can declare ICS. Often, one of the TAC channels is used for communications about the incident. Check that the radio channel is clear before moving ICS traffic onto it.

Bottom line for khaki in ICS: you keep doing things that khaki does: guide rangers, dispatch resources, make plans, document.

When ICS is enacted and Khaki is not usually IC, Khaki can be appointed by the IC as part of the General Staff, Operations Lead or Ranger Operations Lead. Khaki’s default roles will be Planning and Logistics on the General Staff.

Planning supports the incident action planning process by tracking resources, collecting/analyzing information, and maintaining documentation.

Logistics arranges for resources and needed services to support achievement of the incident objectives.

Operations Lead manages operations execution to meet incident objectives.

Ranger Operations Lead works with the OL to execute operations execution to meet incident objectives.

'''IMPORTANT: Any time ICS is enacted and the IC appoints Khaki to a role. Khaki needs to make sure that Ranger shift duties are covered by the KIT, or other qualified Ranger.'''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in both ICS III & ICS IV. If you are a Khaki you can review these sections on ICS procedures, roles and tasks; but mostly, plan to listen to the OOD for guidance.

=== ICS Training Documents ===
[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[https://training.fema.gov/is/courseoverview.aspx?code=IS-100.b Self-study ICS Intro course from FEMA]
=== Enacting ICS ===
Enacting ICS happens on the radio. An incident is reported or escalates to where you believe help is needed from many cores. It is important to let everyone On Comm know that ICS is in effect and to be alert for updates. The ICS structure assumes roles and allows for expansion with the needs of the incident. Anyone On Comm could be called to the incident for support.

* To enact ICS make an All Com broadcast
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”

* If Khaki is on scene, they would be the IC until someone more experienced arrives at the Incident site and assumes the IC role. If Khaki is not on scene, the person with the most experience and comfort level will assume IC.
** “All Com All Com- Khaki- Current IC is Athena. Khaki Clear.”
* At this point the IC will decide whether to switch channels or not. If IC decides to switch then.
** “All Com, All Com- Athena. ICS will move to Channel 5 F I V E. ICS moving to 5. Athena Clear.”

=== Khaki as Planning and Logistics ===
You will be working directly with the IC either onsite or at HQ by tracking and arranging resources like volunteers available or transportation and needed resources, collecting incident information, and maintaining documentation.

=== Khaki as Operations Lead ===
As Operations Lead you will be reporting to the IC on operations execution and working with the IC to determine incident objectives and recommended strategies. You will organize operations personnel to ensure efficiency and manage execution to meet incident objectives.

=== Khaki as Ranger Operations Lead ===
As Ranger Operations Lead you will be working with the OL on operations execution. You will organize Ranger personnel to ensure efficiency and manage execution to meet incident objectives.

ICS Notes
* Khaki as IC will be covered in Advanced ICS
* ICS is also enacted for planned events such as an effigy burn.
* ICS happens on every shift. As Khaki managing several pairs of Dirt Ranger you are essentially IC when incidents arise.

= Onshift Ranger Resources for Khaki =

== KIT’s and Ass Khakis ==
KIT(Khaki’s-in Training) are 2+ year veterans of Firefly Rangers. They are learning the ropes of being Khaki. Ass Khaki’s are assistants for the shift and are or have been KIT’s and Khakis. They are onshift to assist Khaki with splitting duties during busy and chaotic times. During ICS events they will assume the Khaki role if current Khaki is needed to support the ICS incident.

=== KIT/Ass Khaki Tasks ===
* Take calls or practice taking calls with guidance from Khaki
* Take calls while Khaki is unavailable
* Take over as Khaki for a specific ranger incident
* Log information in the Ranger Log
* Transcribe info from Khaki and update the Ranger Log
* Manage ranger teams with guidance from Khaki
* Manage ranger teams while khaki is unavailable
* Assume the shift Khaki role when Khaki is needed for ICS

== Echelon Rangers ==
Echelon Rangers are like office managers: masters of organization, resource and asset tracking. They keep chaos out of HQ. Echelon is part of Ranger Logistics and reports to the Echelon Lead.

=== Echelon tasks: ===
* Be present at HQ while Khaki steps away
* Let Khaki know of they hear a call for Khaki that they do not respond to
* Resource for knowing on shift volunteers
* Help with resources for on shift rangers
* Radio directory & Channel listing resource
* Give out tee’s & lams
* Lost & Found log
** Valuable items kept with Echelon and other items at Base Camp

Note: Overnight Khakis will likely need to cover Echelon tasks, so please check out the [[Echelon Shift Guide]]

== OOD ==
Officer of the Day (OOD) is now a separate core from Rangers (although many OODs are experienced Rangers.]

=== OOD tasks ===
* Handle escalated incidents if needed
* IC during ICS
* Resource to assist khaki if needed

=== Kick it sideways– when to call in the OOD ===
* When an incident is beyond the scope of rangers
* When larger multi department incidents happen and ICS is enacted

= Links to other reference materials =
As Khaki, you should review ALL materials in this wiki, which functions as the Ranger Manual.

Other useful documents & links:

[https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit Concise narrative]

[[Mentor Guidelines]]

[[Echelon Shift Guide]]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form (Firefly Incident Report Form, aka FIRF)]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form 2018]

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

[[Advanced Khaki I-Leadership Skills]]

[[Advanced Khaki II-Problem Solving]]

[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[[Crisis Response Soft Skills]]

Old documents for reference only:

[https://docs.google.com/document/d/1VUDIagUxLfhz6fYsm3vuBdU4NV4r9e9Lj0cztEBac0M/edit?usp=sharing Intro to Khaki 2017 (google doc)]

Intro to Khaki

2024-06-04T01:02:58Z

Dolphin: /* What is Khaki’s role Incident Response? */

Intro to Khaki is designed to introduce you to the role of Ranger Dispatch or Khaki. After this training you will be able to identify the basics of what Khaki is and does. This training is designed for Rangers with 2+ years experience and an interest in learning about this volunteer role. This is a required training for anyone wanting to KIT or Khaki.

= Khaki Main Functions: =
Khaki serves all on shifts as the Ranger dispatch. Khaki is always available as a resource to all Rangers on duty and acts as a liaison to other cores and the Firefly Board during that shift.

== What does Khaki actually do on Shift? ==
* Supports and guides Rangers
* Keeps track of Rangers on shift
* Offers advice & resources
* Keeps track of contacts for other Cores on shift
* Meets face-to-face
* Update incoming Khaki and/or OOD of incidents and other important information

== What is Taking Calls as Khaki Like? ==
* Talks a lot on the radio
* Maintains communication with Dirt Rangers
* Act as a liaison or relay between departments
* Maintain a detailed incident log (Ranger Log)

== What is Khaki’s role Incident Response? ==
* Monitors emergency cell phone
* Assess situations as they arise to determine if OOD, Board, First Aid, Medical (NorthBeast EMT), Sanctuary, DPW, Fire or other core assistance is needed
* Assess situations as they arise to determine if ICS should be enacted
* In ICS- Khaki serves as Planning and Logistics, Operations Lead or Ranger Operations Lead if needed by IC

= Shift Duties in Detail: =

=== Pre Shift ===
* Arrive 15-30 minutes before the end of the previous shift.
* Meet with previous Khaki and debrief- look through the Ranger Log and get caught up.
* Update the Ranger Log and white board if needed:
* OnComm info: OOD, Board, First Aid, NorthBeast EMT, Sanctuary, ''DPW''
* Weather: Forecast for day/shift

=== Shift Start ===
* Announce change in Khaki over the radio--especially since change is now mid-shift
* Meet and greet your Rangers 15 minutes before their shift starts
* Note any special skills or assets (e.g. Sanctuary, First Aid, Fire)
* Note any preferences or needs
* Make sure your Rangers are prepared for shift dressed appropriately and hydrated
* Pair up Rangers
* Assign Dirt Rangers to specific locations and cover all parts of the event (e.g. gate/greeters, lower parking, upper parking, forest)
* Write down all notes, Ranger names, skills, assets, and Ranger location assignments
* Give a quick shift briefing and pep talk before sending Rangers on their way
* Dispatch your Rangers to their assigned zones

IMPORTANT: All Rangers need be informed of any issues they should be on the lookout for or expected events while on shift as part of shift briefing.

Shift Start Tips

Pair up alphas with more experienced Rangers.

If left with an odd number send 3 out together or keep one to assist Khaki.

=== During Shift ===
* Move your Rangers around by assigning different locations
* Change up Ranger partners
* Check in every hour or so if you don’t hear from your Rangers
* Talk to your Rangers find out how they are doing
* Stay flexible but know where your Rangers are
* You can roam if you have a partner and Echelon is at HQ. Bring the Khaki phone with you.

During Shift Tips

Support your Rangers by guiding them and keeping them engaged while allowing them to practice their art. You are not the "boss", you are the guide. You encourage, care for, and watch over. You let them handle as much as they can. They are not working for YOU, you are there for them.

A great way to check in with your Rangers is to change up their zone, request a specific task or ask them to check out a location. This allows you to discover what they are up to while not dictating their every move.

=== Shift End ===
* Call your Rangers in from their assigned zones
* Debrief with each Ranger and write in the Ranger Log anything important
* Thank each Ranger volunteer
* Brief incoming Khaki and give them the Ranger Log to review

Shift End Tips

Encourage your Rangers to decompress properly after a difficult shift by taking off their shirt and and seeking khaki or senior ranger to talk to.

= Taking Calls As Khaki in Detail: =
Khakis receive calls about everything! You are not expected to know everything however you do have to respond to every call with respect. No yelling, no laughing with disrespect. Support your Rangers and everyone else On Comm.

Khaki Call Tips

Know how to find information

Know your resources

Know departments and department leads

=== Radio Demeanor ===
* Stay calm on the radio, it can affect the whole tone of the shift
* Until you have quite a bit of experience as a shift lead, stick to a very calm and minimal radio presence, focus on operational issues
* Your attitude, (good or bad) will infect and affect, your Rangers.
* If need be, put on a show of enthusiasm, be a cheerleader.
* If you are stressed or worried, or detached, so will they be.
* If you make a call to the ONCALL or WAKE channel, ask them to switch to a different channel (eg, Ch1 or an open channel)
<nowiki>*</nowiki>IMPORTANT: Remember every Ranger and other department On Comm is listening to you.

=== Face to Face ===
Rangers may request a face-to-face in non-emergency situations when they do not want or know how to explain a situation over the radio.
* Check with your Ranger to be sure the situation is a non-emergency
* Arrange to meet your Ranger wherever it is appropriate.
* Be sure that HQ & Khaki shift duties are covered by KIT/Ass Khaki or Echelon
* Do not leave HQ empty ever unless there is imminent danger for staying.

=== Why Log Information ===
* To track the progress of an incident
* To provide a memory aid of what happened and which incidents are still open
* In the event of legal proceedings stemming from an incident
* This log is used by Firefly Leadership as a reference / resource during and after the event

=== What to Log ===
* Log both Radio calls and non-call incidents.
* Time, Location, Rangers involved, Description, Resolved
* Not every incident needs to be logged. Just the important ones.

How to Log
* Please use initials or handle; not real names. Include physical descriptions, gender & approximate age.
* Legible handwriting is important
* Please use a Concise Narrative to write a succinct report. Information on Concise Narrative can be found [https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit here].

<nowiki>*</nowiki>IMPORTANT: Respect Confidentiality- Please do not write any sensitive information which would be included in a Conduct Committee form in the log. Please use the ConCom Form located in the back of the Ranger Log if anything needs to be written down about any behavior that endangers FAC's ability to hold the annual festival and other community events. When complete, please deposit in the lock box at HQ.

Logging Tips

Keep URA in mind when logging information

USEFUL This is information that someone can do something with, or that could be worth knowing later.

RELEVANT This is information that relates to Ranger operations; incidents or events that Rangers are involved in.

ACCURATE Are the facts and details straight? If details get corrected after they have been logged, be sure to make a note of the correction.

=== Ranger Report Obligations ===
Rangers are obliged to report to Khaki any behavior that endangers FAC's ability to hold the annual festival and other community events. This includes but is not limited to:
* Lost or found child
* Domestic violence
* Any type of non- consensual assault or abuse
* Medical emergencies

Khaki’s are also obliged to report to the Conduct Committee any behavior that endangers FAC's ability to hold the annual festival and other community events. See [https://www.fireflyartscollective.org/join-a-core/committees/conduct-committee/participant-code-conduct/ Firefly Code of Conduct.]

IMPORTANT: Any details disclosed will be kept confidential and in a safe location. Survivors may choose what details are to be disclosed to Khaki, Conduct Committee, Law Enforcement.

=== Ranger Forms ===
All Ranger forms will be located in the Ranger Log books for Khaki access onsite.

[https://docs.google.com/document/d/1LbcdAu389vDAf_YNNk3PMPKscav5v7bde7tLuVp0Nx8/edit?usp=sharing Log Cover]

[https://docs.google.com/document/d/1JAMTId1vF47mmciKcBaEuHnDFhNhWInvhS3hx8Q_fFI/edit Log Page]

[https://docs.google.com/document/d/1i_taMYGXN4sW5zcG-c-DlK-CpEp6HhzethMgWsZKYI4/edit Shift Summary Page]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form (old)]

'''Job Aids:'''

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

= Situation Response in Detail: =
Khaki’s skills and experience can be put to good use in any situation. Be it a routine response or emergency Khaki can assist with problem solving and helping find solutions. We have categorized our situations into Routine, Events and Incidents.

== Responding to Routine Situations ==
Routine situations are shift changes, rangers needing to abandon their shift, other heads up or FYI info. Rangers requesting info or assistance in finding a resource or solution is common.
* Please remember to log any important information.
* Not all information in this category will need to be logged.

== Responding to Events ==
Events include complaints, disputes, concerns, participants under stress or distress, and so forth.
* Offer advice to Dirt Rangers at the scene.
* Offer additional resources, if appropriate, to Dirt Rangers.
* Assess situations where Dirt Rangers are present to determine if the situation needs to be elevated or if other Core assistance is needed.
* Elevate situations when necessary.
* Please be sure log all important information.

== Responding to Incidents ==
An incident is an unexpected occurrence that needs immediate response actions. This include situations that require EMS/LE, uncontrolled fire, missing children, severe injury that was not obvious negligence (e.g., limb falling), or anything else you feel is CRITICAL to the safety of the event.
* Offer advice to Dirt Rangers at the incident scene.
* Offer additional resources to Dirt Rangers.
* Assess incidents where Dirt Rangers are present to determine if the incident needs to be elevated or if other Core assistance is needed.
* Close the loop of communication. Tell Rangers “I’m sending First Aid / Fire / Med Sup”
* Encourage dirt Rangers to close the loop on the other end “First Aid has arrived”
* Elevate incidents when necessary.
* Have Emergency Cell Phone ready.
* Please be sure log all important information.

== Khaki Incident Specific Protocol ==

Incidents Khaki is Likely to Respond to

Lost Child/Lost Parent

Medical Assist

Sanctuary Assist

Domestic Violence

Non-consensual Assault/Abuse

=== Lost child protocol ===
* Initiate ICS
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”
* Call to gate- close the gate-
** “Gate,Gate- Khaki. Please close the gate to all traffic. Lost Child. Do you copy? Over.”
* Identify the IC (most likely that will be you)
** “All Com All Com- Khaki- Current IC is Athena*. Khaki Clear.”
<nowiki>*</nowiki>You could also say Khaki here.
* Gather info from Ranger reporting incident
** Name, age, gender, height, weight, eye/hair/skin color, clothing
** Location and time last seen
** Parents/guardian names and camp location
** Document all info
* Have reporting Ranger stay with parent/guardian that reported lost child
* Repeat info to all Rangers and All Comm -on repeater channel
* Assign specific onshift Rangers to look for child in specific zones
* As volunteers show up assign someone to be the Operations Lead (OL) (you (if the OOD takes over IC), the OOD, your KIT, or a Ranger)
** The OL will form teams and send out additional search parties
** Document search parties and search locations
When lost child is found
* Notify All Comm child found
** “ All Com- All Com- We have found that lost child. ICS is released. Khaki Clear.”
** Repeat across other channels as necessary
* Call gate to reopen
** “Gate,Gate- Khaki. Please open the gate to all traffic. Lost Child is found. Do you copy? Over.”
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Found child protocol ===
* Not an emergency
* Gather info from Ranger reporting incident
* Parents/guardian names and camp location, gender, clothing worn
** Location and time last seen
* Have reporting Ranger pair stay in same location with found child (or if child wants to go back their camp, can accompany)
* Repeat info to all Rangers (if needed, all Comm - across all channels)
* Assign specific Rangers to look for parent in specific locations
* Ask other Safety Team members to look, if needed and available.
When parent is found
* Notify All Comm child found
* Arrange parent / child meet up with Ranger assistance
* Take statements from involved parties
* Log all info
* Fill out any required forms

=== Medical Assistance Protocol ===
* Khaki to call:
** If emergency: Medical (NorthBeast EMT)(Channel 16)
** If not an emergency: First Aid (Channel 15)
* Relay info from Ranger
* Khaki to appoint one Ranger as point of contact for situation, if needed (most likely Ranger that called in the situation)
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from all involved parties after initial response is complete
* Log all info
* Fill out any required forms

[*NOTE: See below regarding ICS]

=== Distressed Participant Assistance Protocol ===
* ''Under review''
* Emergency situations: call Medical (Northbeast EMT) on Ch. 16
* Non-emergency: See if Rangers are comfortable handling the situation.
* Sanctuary is available as a place where
* Khaki to call Sanctuary [Ch 1, but they might not hear]; if no response just have rangers walk down
** See [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary]]
** Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity.
** NorthBeast EMTs may be a more appropriate support in the case of mental health issues.
** Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.”
* Relay info from Ranger
* If Sanctuary requests- Khaki to call First Aid/NorthBeast EMT for additional support.
* Khaki to appoint one Ranger to assist with transport to Sanctuary/Northbeast (or other safe location) as directed by Sanctuary/Northbeast if necessary
* Khaki to call in OOD, if needed for onsite support
* Khaki to relay info or call in other volunteers, if needed
* Asses situation as it develops
* Enact ICS if situation escalates*
* Take statements from involved parties after initial response is complete
* Log all info
* Fill out any required forms

IMPORTANT: Khaki should call in OOD in any case that includes domestic violence, sexual assault or sexual abuse.

''TBD: Is there a line between must always escalate to OOD vs only with participant's permission [eg, physical assault?]''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in Advanced ICS. If you are a Khaki please take this training for important information on ICS procedures.

== Khaki in ICS Briefly ==
ICS (Incident command structure) can be enacted to allow for organized responses to situations and emergencies, especially when multiple resources / cores are involved. Khaki or OOD can declare ICS. Often, one of the TAC channels is used for communications about the incident. Check that the radio channel is clear before moving ICS traffic onto it.

Bottom line for khaki in ICS: you keep doing things that khaki does: guide rangers, dispatch resources, make plans, document.

When ICS is enacted and Khaki is not usually IC, Khaki can be appointed by the IC as part of the General Staff, Operations Lead or Ranger Operations Lead. Khaki’s default roles will be Planning and Logistics on the General Staff.

Planning supports the incident action planning process by tracking resources, collecting/analyzing information, and maintaining documentation.

Logistics arranges for resources and needed services to support achievement of the incident objectives.

Operations Lead manages operations execution to meet incident objectives.

Ranger Operations Lead works with the OL to execute operations execution to meet incident objectives.

'''IMPORTANT: Any time ICS is enacted and the IC appoints Khaki to a role. Khaki needs to make sure that Ranger shift duties are covered by the KIT, or other qualified Ranger.'''

<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in both ICS III & ICS IV. If you are a Khaki you can review these sections on ICS procedures, roles and tasks; but mostly, plan to listen to the OOD for guidance.

=== ICS Training Documents ===
[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[https://training.fema.gov/is/courseoverview.aspx?code=IS-100.b Self-study ICS Intro course from FEMA]
=== Enacting ICS ===
Enacting ICS happens on the radio. An incident is reported or escalates to where you believe help is needed from many cores. It is important to let everyone On Comm know that ICS is in effect and to be alert for updates. The ICS structure assumes roles and allows for expansion with the needs of the incident. Anyone On Comm could be called to the incident for support.

* To enact ICS make an All Com broadcast
** “Break, Break, Break- All Com- All Com- We have a Lost child- Repeat Lost Child. ICS is enacted. Khaki Clear.”

* If Khaki is on scene, they would be the IC until someone more experienced arrives at the Incident site and assumes the IC role. If Khaki is not on scene, the person with the most experience and comfort level will assume IC.
** “All Com All Com- Khaki- Current IC is Athena. Khaki Clear.”
* At this point the IC will decide whether to switch channels or not. If IC decides to switch then.
** “All Com, All Com- Athena. ICS will move to Channel 5 F I V E. ICS moving to 5. Athena Clear.”

=== Khaki as Planning and Logistics ===
You will be working directly with the IC either onsite or at HQ by tracking and arranging resources like volunteers available or transportation and needed resources, collecting incident information, and maintaining documentation.

=== Khaki as Operations Lead ===
As Operations Lead you will be reporting to the IC on operations execution and working with the IC to determine incident objectives and recommended strategies. You will organize operations personnel to ensure efficiency and manage execution to meet incident objectives.

=== Khaki as Ranger Operations Lead ===
As Ranger Operations Lead you will be working with the OL on operations execution. You will organize Ranger personnel to ensure efficiency and manage execution to meet incident objectives.

ICS Notes
* Khaki as IC will be covered in Advanced ICS
* ICS is also enacted for planned events such as an effigy burn.
* ICS happens on every shift. As Khaki managing several pairs of Dirt Ranger you are essentially IC when incidents arise.

= Onshift Ranger Resources for Khaki =

== KIT’s and Ass Khakis ==
KIT(Khaki’s-in Training) are 2+ year veterans of Firefly Rangers. They are learning the ropes of being Khaki. Ass Khaki’s are assistants for the shift and are or have been KIT’s and Khakis. They are onshift to assist Khaki with splitting duties during busy and chaotic times. During ICS events they will assume the Khaki role if current Khaki is needed to support the ICS incident.

=== KIT/Ass Khaki Tasks ===
* Take calls or practice taking calls with guidance from Khaki
* Take calls while Khaki is unavailable
* Take over as Khaki for a specific ranger incident
* Log information in the Ranger Log
* Transcribe info from Khaki and update the Ranger Log
* Manage ranger teams with guidance from Khaki
* Manage ranger teams while khaki is unavailable
* Assume the shift Khaki role when Khaki is needed for ICS

== Echelon Rangers ==
Echelon Rangers are like office managers: masters of organization, resource and asset tracking. They keep chaos out of HQ. Echelon is part of Ranger Logistics and reports to the Echelon Lead.

=== Echelon tasks: ===
* Be present at HQ while Khaki steps away
* Let Khaki know of they hear a call for Khaki that they do not respond to
* Resource for knowing on shift volunteers
* Help with resources for on shift rangers
* Radio directory & Channel listing resource
* Give out tee’s & lams
* Lost & Found log
** Valuable items kept with Echelon and other items at Base Camp

Note: Overnight Khakis will likely need to cover Echelon tasks, so please check out the [[Echelon Shift Guide]]

== OOD ==
Officer of the Day (OOD) is now a separate core from Rangers (although many OODs are experienced Rangers.]

=== OOD tasks ===
* Handle escalated incidents if needed
* IC during ICS
* Resource to assist khaki if needed

=== Kick it sideways– when to call in the OOD ===
* When an incident is beyond the scope of rangers
* When larger multi department incidents happen and ICS is enacted

= Links to other reference materials =
As Khaki, you should review ALL materials in this wiki, which functions as the Ranger Manual.

Other useful documents & links:

[https://docs.google.com/document/d/1XqLrpIBXZSzrnjSviHdGIjx2h3gCP9h22zwvuXxxBQU/edit Concise narrative]

[[Mentor Guidelines]]

[[Echelon Shift Guide]]

[https://airtable.com/shrrDNEUC657KRPCK ConCom Form (Firefly Incident Report Form, aka FIRF)]

[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form 2018]

''Medical Cheat Sheet-needs update for new protocol''

[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]

[[Advanced Khaki I-Leadership Skills]]

[[Advanced Khaki II-Problem Solving]]

[[Situation-Specific Procedures|ICS in Brief]] (Section of P & P)

[[ICS I-Basic Concepts]]

[[ICS II-For Safety Core Volunteers]]

[[ICS III-Managing Developing Incidents]]

[[ICS IV-Organizational Structure]]

[[Crisis Response Soft Skills]]

Old documents for reference only:

[https://docs.google.com/document/d/1VUDIagUxLfhz6fYsm3vuBdU4NV4r9e9Lj0cztEBac0M/edit?usp=sharing Intro to Khaki 2017 (google doc)]

Welcome to the Firefly Rangers

2024-06-03T21:35:41Z

Dolphin: /* Other Firefly Cores you should know about */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It will link to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== What do Rangers do? ===
Rangers are friendly, radio-equipped volunteers who help other Fireflies by connecting them with community resources, or just being a ear to listen. Rangers are trained to know how and when to deescalate a tense situation (using situational awareness and listening skills), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers have no authority, we are not police or security. We keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves available to call for help; but we default to not intervening unless necessary. Rangers balance safety & not getting in the way of participant's experienced. Rangers stay sober and practice self-care so that we are best able to response to situations appropriately. We build social capital (good will in the community) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and avoid spending that social capital unnecessarily.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

=== On your Shift ===
Wear your shirt & your laminate (lam) for recognizability. Check in with Khaki at Ranger HQ.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Get Involved

2024-06-03T21:07:53Z

Dolphin: /* Keep In Touch */

Thank you for your interest in Rangering this year! We look forward to seeing you at training and rangering together in the woods! If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

'''NOTE: To volunteer for the Firefly Rangers, we ask that you have either attended Firefly a previous year, or that you have experience rangering at other burns.'''

==Ranger Volunteer Form==
Please fill out the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] This will let you know that you are interested. Included is a list of dates when we offer Ranger training (you can also see list [[Get Involved#Ranger Training Opportunities|below]].)

==Training Overview==
All Firefly Rangers are required to do training every year. We make some changes each year, so please be patient!

In preparation for training, please review the materials in this wiki indicated below for your level of experience.

<nowiki>****</nowiki>TL/DR: Just read [[Welcome to the Firefly Rangers]] ****

'''If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]'''

Trainings in 2024 will be in 3 parts:

1-Intros and Policy & Procedure (P & P) Highlights ''(Anyone Rangering at Firefly should attend)''

2-Basic Ranger training (Policy & Procedure, Basic Skills, Radio)

3-Scenarios

For all trainings, Khaki training will be offered at the same time as Basic Training.

'''"Full basic training"''' covers these parts of this wiki / manual: [[Policies and Procedures Overview|Policy & Procedure]], [[Basic Ranger Skills Overview|Basic Ranger Skills]], and [[Radio Basics]]. All Firefly trainings include all of these. Basic Ranger Skills & Radio Basics are also covered by [http://rangers.burningman.org/training/ Black Rock City Ranger trainings] (offered around the country), although we ask you to review this wiki, including our [[Policies and Procedures Overview|Policy & Procedures]], since many are Firefly-specific.

===Alphas (1st year)===
If this is your first year rangering, you will be an “[[At-Event Ranger Roles|alpha]]." You will need '''full basic training''' (see above).

You must have attended Firefly a previous year, or have rangering experience at another burn (if so, see section on [[Get Involved - 2018|New Experienced Rangers]] below.) If you have any questions, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]
====Choose a Ranger Handle====
If you don’t already have a Ranger Handle, you will need one to be a Ranger! A Ranger Handle is a unique (i.e., no one else using it at Firefly this year), radio-friendly name that has some personal meaning to you. Most are two to three syllables. Please do not use your legal name.

If you would like to change your Ranger handle, please contact the Personnel Team [mailto:ranger-personnel@lists.fireflyartscollective.org ranger-personnel@lists.fireflyartscollective.org].
===Returning Rangers (2nd Year)===
If this is your second year rangering, you are a “shiny penny”. You still need '''full basic training.'''

===Returning Rangers (3rd+ Year)===
If you have rangered two or more years, you will need to attend the first (30-45 min) of training, Policy & Procedure Highlights. If you haven’t done full training recently, we ask you to take stay for the rest of the Basic Ranger Training, or you can take [[Intro to Khaki]] (required for KIT & Khaki).

We recommend looking at these these advanced sections (not offered as training in 2024): [[Conflict Resolution]], [[Mentor Guidelines|Mentoring]], [[Advanced Khaki I-Leadership Skills]], [[Advanced Khaki II-Problem Solving]], [[Echelon Shift Guide|Echelon]].
===New Experienced Rangers===
We are always happy to have rangers joining us from other burns. Depending on your level of experience, you may be eligible for exceptions to training requirements. If have not been to Firefly before, we ask that you attend the first (30-45 min) of training, Policy & Procedure Highlights. offered at all our trainings (including onsite.) Please contact [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

Please be aware that there are some differences between Firefly and other burns, particularly Burning man.

*Layout. We expect all our rangers to be able to navigate Firefly effectively. Please take some time when you arrive to familiarize yourself with path names, major camps, and different areas/landmarks (eg, the Field, the Pool). You can also take a look at the [https://www.fireflyartscollective.org/firefly/getting-ready/map/ map] ahead of time.
*We are a much smaller event (about 1500 participants), and as such everything is smaller.

*Our ranger council is much smaller and hands-on that the BRC Ranger council
*Echelon at Firefly is stationary at HQ. See [[At-Event Ranger Roles|Echelon]] description.
*We do NOT have law enforcement or Firefighters on site at all times. We have contracted [[Beyond the Rangers: other Firefly Cores & Resources#NorthBeast (EMT & Security)|EMTs & Security]].
*Sanctuary staff do not have substantial training; consider it a space, and a limited resource.
*We use ICS for emergencies, but only require that dirt Rangers know to check in with Khaki or the OOD.
*We have a different Early Arrival process, as well as Exodus. If you have questions, please email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

If you have any questions about your level of experience and requirements, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]

==Ranger Training Opportunities==
Complete the [https://forms.gle/WDJkcj79CMK5hai39 2024 Ranger Volunteer Form] to sign up for one of these training dates. You only need to attend one of these. If you have to change your training date or none of these work for you, email [mailto:rangers@fireflyartscollective.org rangers@fireflyartscollective.org]. We strongly suggest attending one of the pre-event trainings, especially in-person for new Rangers, if you are able to.

===Pre-Event Firefly Ranger Training June 2024===

Online (Zoom): Wednesday June 5, 2024, 7PM

In person (MIT): Tuesday June 11, 2024, 6:30PM

In person (Northeastern University): Thursday June 20, 2024, 6:30PM

Online (Zoom): Wednesday June 26, 2024, 7PM

=== Black Rock Ranger Trainings ===
Sign up at http://rangers.burningman.org/training/

The Boston area BRR training date has not yet been announced. If you attend BRR training, we ask that you still attend the first part (30-45 minutes) of Firefly Ranger Training (Policy & Procedure Highlights) for Firefly-specific info.

===Onsite Training===
At Firefly (Ranger HQ): Wednesday July 3, 2024, 2PM

We strongly suggest attending one of the pre-event trainings in Cambridge if you are able to, as onsite training is often shortened and intended for out-of-town rangers. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] for more information.

==Shift sign up==

2024 sign up through volunteer system: https://volunteer.fireflyartscollective.org/team/384 . Once you fill out the 2024 Ranger Volunteer Form, we will update your qualifications to include "Ranger Training 2024" and you can sign up for shifts. Shift sign up will begin on Tuesday, May 28, 2024 at noon.

'''New Rangers''' ("ALPHAS"): When you do sign up for shifts, your first shift will be as an “Alpha” ranger, where you walk with a mentor. Subsequent shifts will be regular “dirt” (walking) or "echelon" (stay at HQ) shifts.

Note: any "dirt" shift can be a mentor shift if there are alphas who need mentors, you have rangered at least one year, and you are comfortable mentoring.

See [[At-Event Ranger Roles]] for more details on eligibility for particular roles.

===Graveyard & Late-in-Event Shifts===
If you are able to do any 2am-6am shift, or any shifts from the Bug Burn onwards (Friday night onwards), PLEASE sign up for these shifts! We always have a hard time filling these shifts, and are very grateful to volunteers who take these on. (We also have a special item of swag for rangers who do these shifts.)

==Keep In Touch==
Any rangers who fill out the survey will be added to the [https://lists.fireflyartscollective.org/mailman3/lists/firefly-rangers-allcom.lists.fireflyartscollective.org/ ranger allcom list]; you should also receive an invitation to join our [https://www.facebook.com/groups/fireflyrangers/ Facebook group]. Please keep an eye out for announcements!

There is a Firefly Discord, and a Ranger Channel on that discord. Email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org] to be added.

If you have any questions, please email [Mailto:Rangers@fireflyartscollective.org rangers@fireflyartscollective.org].

==Changes and Highlights for 2024==
For returning Rangers, notes about what has changed since last year.
===2024 Ranger Council Changes===
Ranger Co-Leads: Roomba & Dolphin

Other council members: KT, Tall German, KitKat

See [[Firefly_Ranger_Organization:_History,_Structure,_and_Getting_Involved_Year-Round#Current_Ranger_Leadership|Current Ranger leadership]] for more about the Ranger council.

=== 2024 Changes ===

* T-shirts will be changing to [https://www.alphabroder.com/prodimg/large/g200_79_p.jpg light (pistachio) green]
* We are reorganizing the ranger training to have a much policy & procedure highlights part, a designated scenario part, and will be expecting all volunteer to look at the wiki before training.
* We added a short quick read page: [[Welcome to the Firefly Rangers]]
* We will provide more in-depth training than 2023.
* We will try to accommodate volunteers with limited mobility who want to volunteer for Echelon by scheduling low-mobility alpha shifts on a case-by-case basis (email rangers@fireflyartscollective.org for more details)
* Fire core volunteers are not always available to put out routine [[Other Situation-Specific Procedures#Unattended Fire|unattended fires]]; rangers have been asked to keep an eye out, same as any participants.
* [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary|Sanctuary]] is now in the Service cluster, not ops / safety; volunteers have less training than some previous years.
* The land is expanding again (property is called NutHatch), and we will have Satellite Outpost near Upper parking.
* There will be art cart this year, all must be approved before the event. 

<center>Continue on to the next page: [[At-Event Ranger Roles]]

Beyond the Rangers: other Firefly Cores & Resources

2024-06-03T21:05:37Z

Dolphin: /* Self-Service First Aid Supplies */

Beyond the Rangers: other Firefly Cores & Resources

2024-06-03T21:05:19Z

Dolphin: /* Medical (NorthBeast EMT) */

In some situations, you or Khaki might need to interact with these other cores or individuals. These are good groups to know about: Medical, First Aid, Sanctuary, OOD, Fire, Radio, DPW, Gate, Security, Firefly Event Leads, Board

== First Aid Resources ==

=== Self-Service First Aid Supplies ===
There are self-service first aid supplies available. ''[Exact locations TBD, should be near Ranger HQ and at the Satellite Ops Location close to upper parking.]''

=== First Aid Volunteers ===
First Aid Volunteers have, at a minimum, basic first aid certifications and may be able to help with basic first aid needs like cuts and scrapes, minor burns, etc.. Firefly First Aid Volunteers are mobile and can be called on the radio by Khaki (Channel 15). '''NEW: Identify First Aid Volunteers by their bandanas, not t-shirts.''' First Aid is another Core in the Ops Cluster.

=== Medical (NorthBeast EMT) ===
For more serious injuries, professional, contracted NorthBeast EMTs (Referred to as "Medical") with festival/event experience will staff the First Aid station (right by the Rangers) during the entire event, and may have staff stationed at the Satellite Outpost by Upper Parking. For Medical Emergencies, call Khaki on Channel 1 (Khaki, Khaki, I need EMTs at [Location] for [description of injury]. See [[Emergencies#Medical Emergency|Medical Emergencies]] for more details. Khaki can call NorthBeast on Channel 16.

NorthBeast is also the contractor for Event Security, located at the Gate.

== Other Event Ops (Formerly Safety) Cores ==

The other Safety Cores are in our Safety Cluster: Fire, Radios, Sound.

=== OOD Core ===
New Core! If you want to volunteer, contact ood@fireflyartscollective.org. Currently this wiki has some of info for ICS. This on-call experienced Safety Volunteer (often but not exclusively Rangers) manages incidents. Their shifts are 24 hours. Khaki can call OOD on Channel 8.

===Fire Core and Fire Arts Safety Team (FAST)===

[https://www.fireflyartscollective.org/art-at-firefly/fire-art/fast-fire-art-safety-team/ Fire Core] includes several teams: FAST (Fire Art Safety Team), Fire Enclave, and Fire Marshal.

Fire Core/FAST may be called to handle potentially unsafe flame effects and assist with other fire-related issues. Khaki can call Fire core on Channel 9 (ONCALL).

See section on [[Other Situation-Specific Procedures|Unattended Fires]].

Fire Core also provides fire safety training during Firefly that is open to anyone who is interested. This training occurs early in the event and for the Bug Burn Perimeter.

If you are interested in Fire Core, email fire@fireflyartscollective.org. Also see [https://www.fireflyartscollective.org/participate/join-a-core/fast-fire-art-safety-team/ their page on the Firefly website].

===Radio Core===

The Radio Core (now separate from Rangers, but we work with them) maintains especially with testing radios and equipment. If you are interested, email radios@fireflyartscollective.org.

=== Perimeter Core ===
Perimeter is a new core in 2024. If you want to volunteer, you can take a look at [[Other Situation-Specific Procedures#Burn Perimeter]]. For questions, contact perimeter@fireflyartscollective.org.

=== Department of Mutant Vehicles (DMV) ===
New Core for managing the Art Car(t) policy, See https://www.fireflyartscollective.org/join-a-core/#dmv.

== Other Firefly Cores & Roles ==
While not part of the Safety Cluster, '''Khaki may call on these groups for assistance''', and you may find yourself interacting with them in some situations.

We recommend that you are aware of all the firefly cores. See this page for more information: https://www.fireflyartscollective.org/participate/join-a-core/

Some particular groups include:

=== Sanctuary ===
[https://www.fireflyartscollective.org/join-a-core/#sanctuary Sanctuary] is now part of the Service Cluster. Sanctuary is a place for Firefly participants when they are feeling overwhelmed. Sanctuary helps participants coping with emotional trauma, interpersonal issues, anxiety, and over-stimulation. Throughout the festival there are always volunteers at Sanctuary and/or on call. The volunteers maintain a calm space and offer non-judgmental empathetic listening, but they are not medical or mental health professionals. Sanctuary is located at the top of the field by the entrance to the woods towards Steam Bath.

If appropriate, Rangers can offer to escort or direct participants to Sanctuary if they’d like a quiet, safe place to talk with someone confidentially. If you think a participant could benefit from some time in Sanctuary contact Khaki. There may be a ranger available that could help - Khaki will know. Remember that Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity. NorthBeast EMTs may be a more appropriate support in the case of mental health issues, check with Khaki. Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.” If you do end up escorting someone to Sanctuary, let Khaki know.

If you are interested in volunteering for Sanctuary or receiving training, please email [mailto:sanctuary@fireflyartscollective.org sanctuary@fireflyartscollective.org].

=== DPW ===
DPW handles most event infrastructure. Read more at https://www.fireflyartscollective.org/participate/join-a-core/dpw/.

=== Firefly Event Leads & Board ===
The Firefly Event Leads and Board Members are available to help on event-level issues. Khaki can contact them if needed.

=== Security ===
At the gate, there are both Firefly Volunteers and hired Security (NorthBeast). You are very unlikely to need to interact with them, but they are also part of why you should never have to have a direct, physical confrontation with any participant or other person on the property.

=== Gnomes ===
Gnomes are super helpful volunteers that often run errands for other cores.

=== Accessibility Core ===
Accessibility Core volunteers help people with disabilities be included in Firefly by transporting their stuff up the hill. Mostly active during load-in and load-out, daytimes only.

Overview of the Firefly Rangers

2024-06-03T20:46:52Z

Dolphin:

'''For a Concise overview of the Firefly Rangers geared towards new Rangers, see [[Welcome to the Firefly Rangers]].'''

== Mission ==
Rangers are citizens of Firefly who encourage self reliance, individual accountability, and shared responsibility among Fireflies. Rangers volunteer our time to be sober, caring, radio-connected resources for the community. Rangers work as a team with other Rangers and with other Firefly Cores to ensure the safety of the event and all participants. When circumstances dictate, Rangers act to uphold the principles of our community, which are based on the Ten Principles of Burning Man.

Read more in our [[Firefly Ranger Charter|Firefly Ranger Charter.]]

== Who are the Firefly Rangers? ==

The Firefly Rangers are friendly participants who have been well trained to do nothing. We walk around Firefly as a visible community resource, helping to assist Fireflies when needed. Rangers are a key community resource—a team that encourages self reliance, individual accountability, and shared responsibility among fellow participants at Firefly. Rangers can mediate situations upon request, we can summon help in an emergency, and we agree to uphold the larger principles of our community while on duty. Rangers (mostly) have no authority (except that which a participant chooses to give us at any given point). Rangers are simply participants volunteering to fill an essential community role.

In order to be ready to go when needed, Rangers maintain both a stationary presence at Firefly Headquarters (“Ranger HQ”) and also roam the woods and field (“Dirt Rangers”). Our presence throughout the event also enables Rangers to serve as interlocutors and to help carry information among attendees and other Firefly volunteer organizations.

Firefly Rangers cover a diverse spectrum of the community and are empowered by the community and the Firefly Board to address safety concerns, mediate disputes, and help participants resolve conflicts. Rangers encourage a community of shared responsibility. Rangers rise from the dirt when needed and recede into the dirt when no longer needed. Through our radios and shift briefings, Rangers can promote awareness of safety concerns and potential hazards from unattended fires to inclement weather. Rangers will assist any participant who requests our help.

Rangers also serve the Firefly community as non-confrontational mediators. We can work with participants to address disputes, to resolve or prevent potential safety concerns, and to assist in responding to medical, emotional, and personal safety emergencies. Because our role derives from serving the participants, and Self-Reliance is a key principle of Firefly, Firefly Rangers will only assist the community when needed and may remind participants that self-reliance is one of our key principles.

Rangers support the tenets and principles of the community and help participants remember their obligation to one another. Rangers use non-confrontational communication whenever possible to encourage cooperation and help create a safe environment. Rangers rarely possess authority beyond the authority that any participant chooses to give us at any particular time. Very occasionally, when Rangers assist with creating perimeters or disseminating information, they may be asked by other Ops (formerly Safety) Teams such as OOD, First Aid, Fire Core, or the Board to ask participants to not break a perimeter for reasons of safety or privacy.

Firefly Rangers serve the Firefly Community. We share a commitment to stay out of the way when not needed and to help fellow participants when asked. Rangers uphold Community values & the Ten Principles. The Firefly Ranger organization believes that diversity is necessary to our ability to serve effectively. The Firefly Rangers are overseen by the Firefly Ranger Council, the Firefly Board, and the Firefly Community at large.

For more information about what Rangers do, see [[Rangerly and Unrangerly Behavior]], and [[Ranger Shift Logistics|What Rangers do on Shift]].

For information about becoming a Ranger, see [[Get Involved]]

Welcome to the Firefly Rangers

2024-06-03T20:42:31Z

Dolphin: /* Situation Specific Procedures */

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It will link to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== What do Rangers do? ===
Rangers are friendly, radio-equipped volunteers who help other Fireflies by connecting them with community resources, or just being a ear to listen. Rangers are trained to know how and when to deescalate a tense situation (using situational awareness and listening skills), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers have no authority, we are not police or security. We keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves available to call for help; but we default to not intervening unless necessary. Rangers balance safety & not getting in the way of participant's experienced. Rangers stay sober and practice self-care so that we are best able to response to situations appropriately. We build social capital (good will in the community) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and avoid spending that social capital unnecessarily.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary has volunteers with some training, but is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* [[Emergencies#Lost Child|Lost Child]]
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

=== On your Shift ===
Wear your shirt & your laminate (lam) for recognizability. Check in with Khaki at Ranger HQ.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.

Beyond the Rangers: other Firefly Cores & Resources

2024-06-03T20:40:35Z

Dolphin: /* First Aid Volunteers */

In some situations, you or Khaki might need to interact with these other cores or individuals. These are good groups to know about: Medical, First Aid, Sanctuary, OOD, Fire, Radio, DPW, Gate, Security, Firefly Event Leads, Board

== First Aid Resources ==

=== Self-Service First Aid Supplies ===
There are self-service first aid supplies available. ''[Exact locations TBD, should be near Ranger HQ and at the Satellite Ops Location close to upper parking.]''

=== First Aid Volunteers ===
First Aid Volunteers have, at a minimum, basic first aid certifications and may be able to help with basic first aid needs like cuts and scrapes, minor burns, etc.. Firefly First Aid Volunteers are mobile and can be called on the radio by Khaki (Channel 15). '''NEW: Identify First Aid Volunteers by their bandanas, not t-shirts.''' First Aid is another Core in the Ops Cluster.

=== Medical (NorthBeast EMT) ===
For more serious injuries, professional, contracted NorthBeast EMTs (Referred to as "Medical") with festival/event experience will staff the First Aid station (right by the Rangers) during the entire event. For Medical Emergencies, call Khaki on Channel 1 (Khaki, Khaki, I need EMTs at [Location] for [description of injury]. See [[Emergencies#Medical Emergency|Medical Emergencies]] for more details. Khaki can call NorthBeast on Channel 16.

NorthBeast is also the contractor for Event Security, located at the Gate.

== Other Event Ops (Formerly Safety) Cores ==

The other Safety Cores are in our Safety Cluster: Fire, Radios, Sound.

=== OOD Core ===
New Core! If you want to volunteer, contact ood@fireflyartscollective.org. Currently this wiki has some of info for ICS. This on-call experienced Safety Volunteer (often but not exclusively Rangers) manages incidents. Their shifts are 24 hours. Khaki can call OOD on Channel 8.

===Fire Core and Fire Arts Safety Team (FAST)===

[https://www.fireflyartscollective.org/art-at-firefly/fire-art/fast-fire-art-safety-team/ Fire Core] includes several teams: FAST (Fire Art Safety Team), Fire Enclave, and Fire Marshal.

Fire Core/FAST may be called to handle potentially unsafe flame effects and assist with other fire-related issues. Khaki can call Fire core on Channel 9 (ONCALL).

See section on [[Other Situation-Specific Procedures|Unattended Fires]].

Fire Core also provides fire safety training during Firefly that is open to anyone who is interested. This training occurs early in the event and for the Bug Burn Perimeter.

If you are interested in Fire Core, email fire@fireflyartscollective.org. Also see [https://www.fireflyartscollective.org/participate/join-a-core/fast-fire-art-safety-team/ their page on the Firefly website].

===Radio Core===

The Radio Core (now separate from Rangers, but we work with them) maintains especially with testing radios and equipment. If you are interested, email radios@fireflyartscollective.org.

=== Perimeter Core ===
Perimeter is a new core in 2024. If you want to volunteer, you can take a look at [[Other Situation-Specific Procedures#Burn Perimeter]]. For questions, contact perimeter@fireflyartscollective.org.

=== Department of Mutant Vehicles (DMV) ===
New Core for managing the Art Car(t) policy, See https://www.fireflyartscollective.org/join-a-core/#dmv.

== Other Firefly Cores & Roles ==
While not part of the Safety Cluster, '''Khaki may call on these groups for assistance''', and you may find yourself interacting with them in some situations.

We recommend that you are aware of all the firefly cores. See this page for more information: https://www.fireflyartscollective.org/participate/join-a-core/

Some particular groups include:

=== Sanctuary ===
[https://www.fireflyartscollective.org/join-a-core/#sanctuary Sanctuary] is now part of the Service Cluster. Sanctuary is a place for Firefly participants when they are feeling overwhelmed. Sanctuary helps participants coping with emotional trauma, interpersonal issues, anxiety, and over-stimulation. Throughout the festival there are always volunteers at Sanctuary and/or on call. The volunteers maintain a calm space and offer non-judgmental empathetic listening, but they are not medical or mental health professionals. Sanctuary is located at the top of the field by the entrance to the woods towards Steam Bath.

If appropriate, Rangers can offer to escort or direct participants to Sanctuary if they’d like a quiet, safe place to talk with someone confidentially. If you think a participant could benefit from some time in Sanctuary contact Khaki. There may be a ranger available that could help - Khaki will know. Remember that Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity. NorthBeast EMTs may be a more appropriate support in the case of mental health issues, check with Khaki. Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.” If you do end up escorting someone to Sanctuary, let Khaki know.

If you are interested in volunteering for Sanctuary or receiving training, please email [mailto:sanctuary@fireflyartscollective.org sanctuary@fireflyartscollective.org].

=== DPW ===
DPW handles most event infrastructure. Read more at https://www.fireflyartscollective.org/participate/join-a-core/dpw/.

=== Firefly Event Leads & Board ===
The Firefly Event Leads and Board Members are available to help on event-level issues. Khaki can contact them if needed.

=== Security ===
At the gate, there are both Firefly Volunteers and hired Security (NorthBeast). You are very unlikely to need to interact with them, but they are also part of why you should never have to have a direct, physical confrontation with any participant or other person on the property.

=== Gnomes ===
Gnomes are super helpful volunteers that often run errands for other cores.

=== Accessibility Core ===
Accessibility Core volunteers help people with disabilities be included in Firefly by transporting their stuff up the hill. Mostly active during load-in and load-out, daytimes only.

Welcome to the Firefly Rangers

2024-06-03T20:34:37Z

Dolphin:

We are excited to have you join us! This page is an overview of what you should know as a Firefly Rangers. It will link to more detailed parts of this wiki.

For a thorough walk through of Ranger training materials, start at [[Policies and Procedures Overview]] and follow links at the bottom of each page. If you are short on time or attention span, just read this page you are on.

=== What do Rangers do? ===
Rangers are friendly, radio-equipped volunteers who help other Fireflies by connecting them with community resources, or just being a ear to listen. Rangers are trained to know how and when to deescalate a tense situation (using situational awareness and listening skills), and how and when to escalate responses to situations (for example, how to call for medical help). Most of the time, Rangers simply "do nothing", just participate in the event, and act as the community's eyes and ears.

Rangers have no authority, we are not police or security. We keep an eye on safety: we have an obligation to report severe injuries and non-consensual harm; we make ourselves available to call for help; but we default to not intervening unless necessary. Rangers balance safety & not getting in the way of participant's experienced. Rangers stay sober and practice self-care so that we are best able to response to situations appropriately. We build social capital (good will in the community) for the whole Ranger organization through positive, respectful, experiences with participants & other volunteers, and avoid spending that social capital unnecessarily.

=== How to Volunteer to Ranger at Firefly ===
Each year, we ask volunteers to fill out our [https://forms.gle/WDJkcj79CMK5hai39 Ranger survey], then they can [https://volunteer.fireflyartscollective.org/team/384 sign up for shifts]. All Rangers are asked to attend a [https://rangers.fireflyartscollective.org/wiki/Get_Involved#Ranger_Training_Opportunities training]. Trainings are either in-person ('''recommended if you can, especially if you are new to Rangering''') or virtual (zoom). We also have a mailing list (Firefly Ranger allcom.). For more info & links, see [[Get Involved]].

=== Ranger Roles at Firefly ===
If you are new to Rangering, your first Ranger shift will be as an '''alpha''' (trainee) and you will walk around with a '''mentor''' (more experienced ranger). After your first shift, you can do '''dirt''' shifts, or stay at HQ as '''Echelon''' to help answer walk-up questions and keep things tidy. '''Khaki''' is the shift supervisor, usually staying at HQ, who guides rangers on shift, monitors the radio, and helps dispatch help where needed. '''KIT''' (Khaki-in-training) is a learning shift where you work with an experienced Khaki.

=== [[Beyond the Rangers: other Firefly Cores & Resources|Other Firefly Cores you should know about]] ===
'''First Aid Resources''': For minor first aid issues, we can direct participants to '''self-service first aid supplies''' located near Ranger HQ, or Khaki can request the help of a '''First Aid Volunteer'''. "'''Medical"''' is experienced, contracted EMTs (NorthBeast) located near Ranger HQ. If there is a medical emergency, radio khaki: "Khaki, Khaki, I need Medical at [location] for [description of injury; if severely unconscious or bleeding, include that detail.]"

'''OOD''' (Officer of the Day) helps coordinate responses to incidents or issues that are beyond the scope of Rangers. Many but not all are experienced Rangers who take on different set of responsibilities.

'''Sanctuary''' is a place where distressed participants can go for a quiet space and a listening ear. Sanctuary has volunteers with some training, but is a limited resource; contact Khaki if you think a participant might benefit from Sanctuary.

=== [[Situation-Specific Procedures|Situation Specific Procedures]] ===
Call Khaki for [[emergencies]]:

* [[Emergencies#Medical Emergency|Medical emergency]]
* Lost Child (treated as an emergency)
Also call Khaki for [[Other Situation-Specific Procedures|non-emergencies]]:
* Found Child (not an emergency)
* Unattended Fire
* Non-consensual Harm (if possible, have a face-to-face with khaki)
* Distressed or Disoriented participant (if possible, have a face-to-face with khaki)

Avoid sharing identifying information over the radio (lost child is an exception.)

=== Preparing for your Shift ===
Before Firefly: Attend training. Pick a unique, radio-friendly "handle" (Ranger / Burner name.) Sign up for shifts.

Be prepared to walk around in any weather on any terrain for several hours. Bring a notebook to takes notes.

=== On your Shift ===
Wear your shirt & your laminate (lam) for recognizability. Check in with Khaki at Ranger HQ.

=== After your Shift ===
Do not wear your t-shirt or lam off-shift.

Avoid gossiping (always respect confidentiality), but do get support if needed.

=== [[Rangerly and Unrangerly Behavior|Rangerly & Unrangerly Behavior]] ===
Rangers have no authority beyond that of any participant. We can only use our social capital--the good will that has been built up over years--to try to influence positive behavior. Any behavior on shift, or while in costume, that can be harmful to those in the community--for example, violence, breaking confidentiality, intoxication, failure to disclose conflicts of interest--can result in disciplinary action.

=== Ranger Skills ===
Ranger skills are useful in real life; learning about and practicing these skills can be immensely valuable for you beyond Firefly.

In training, you will learn more about these skills. All of these are discussed in the [[Basic Ranger Skills Overview|Basic Skills]] section of this wiki (you can click the next section at the bottom of each page).

[[F.L.A.M.E|FLAME: Find Out, Listen, Analyze, Mediate, Explain]]

[[Find Out: Approaching the Situation|Find Out (Approaching the Situation, includes "Do Nothing", Situational Awareness, & Self-Awareness)]]

[[Communication|Communication (Including Listening & De-escalation)]]

[[Mediation|Mediation (Including Trigger Issues & Kick it Sideways)]]

[[Radio Basics|Radio Use]]

=== Keep in touch! ===
Questions? Email rangers@fireflyartscollective.

See [[Get Involved#Keep In Touch|Keep in touch]] for links to ranger allcom email list & Facebook group. Please keep an eye out for announcements!

For more about Firefly, see https://www.fireflyartscollective.org/.