Intro to Khaki - Revision history

Dolphin: /* Shift Start */

2024-07-01T01:07:36Z

Shift Start

← Older revision		Revision as of 21:07, 30 June 2024
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	* Directs and tracks rangers		* Directs and tracks rangers
	* Offers guidance, advice, resources		* Offers guidance, advice, resources
	* Liaison with other Cores
	* Supervises training		* Supervises training
	* Acts as a Ranger at HQ		* Acts as a Ranger at HQ
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	* Event Log		* Event Log
	** Not just for rangers, the khaki log is the primary tracking document for all event incidents and will be referenced during and after the event		** Not just for rangers, the khaki log is the primary tracking document for all event incidents and will be referenced during and after the event

			== Khaki Responsibilities as Ranger Shift Lead ==

			* Track & direct rangers on shift
			* Support & guide rangers
			* Supervise training process
			* Offer advice & resources as handle issues
			* Communication via radio or face-to-face
			* Update Khaki log
			* Update incoming Khaki of incidents and other important information

	= Ranger Shift Supervision Duties in Detail =		= Ranger Shift Supervision Duties in Detail =
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	IMPORTANT: All Rangers need be informed of any issues they should be on the lookout for or expected events while on shift as part of shift briefing.		IMPORTANT: All Rangers need be informed of any issues they should be on the lookout for or expected events while on shift as part of shift briefing.

	Shift Start Tips		Shift Start Tips:

	~~Pair up alphas with more experienced Rangers.~~

	If left with an odd number send 3 out together or keep one to assist Khaki.		* Pair up alphas with more experienced Rangers.
			* If left with an odd number send 3 out together or keep one to assist Khaki.

	=== During Shift ===		=== During Shift ===
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	* You can roam if you have a partner and Echelon is at HQ. Bring the Khaki phone with you.		* You can roam if you have a partner and Echelon is at HQ. Bring the Khaki phone with you.

	During Shift Tips		During Shift Tips:

	Support your Rangers by guiding them and keeping them engaged while allowing them to practice their art. You are not the "boss", you are the guide. You encourage, care for, and watch over. You let them handle as much as they can. They are not working for YOU, you are there for them.

	A great way to check in with your Rangers is to change up their zone, request a specific task or ask them to check out a location. This allows you to discover what they are up to while not dictating their every move.		* Support your Rangers by guiding them and keeping them engaged while allowing them to practice their art. You are not the "boss", you are the guide. You encourage, care for, and watch over. You let them handle as much as they can. They are not working for YOU, you are there for them.
			* A great way to check in with your Rangers is to change up their zone, request a specific task or ask them to check out a location. This allows you to discover what they are up to while not dictating their every move.

	=== Shift End ===		=== Shift End ===

Dolphin: /* Shift Duties in Detail: */

2024-07-01T00:44:12Z

Shift Duties in Detail:

← Older revision		Revision as of 20:44, 30 June 2024
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	* Act as a liaison or relay between departments		* Act as a liaison or relay between departments
	* Maintain a detailed incident log (Ranger Log)		* Maintain a detailed incident log (Ranger Log)

			== What is Khaki’s role Incident Response? ==
			* Monitors emergency cell phone
			* Assess situations as they arise to determine if OOD, Board, First Aid, Medical (NorthBeast EMT), Sanctuary, DPW, Fire or other core assistance is needed
			* Assess situations as they arise to determine if ICS should be enacted
			* In ICS- Khaki serves as Planning and Logistics, Operations Lead or Ranger Operations Lead if needed by IC
			Khaki Responsibilities as Event Dispatch / “Info”

	== Khaki Responsibilities as Event Dispatch / “Info” ==		== Khaki Responsibilities as Event Dispatch / “Info” ==
	* Radio Communication		* Radio Communication
	** Monitor & Respond on Info (Ch 1)		** Monitor & Respond on Info (Ch 1)
	** Direct callers to other channels or locations		** Direct callers to other channels or locations
	** Pass on information		** Pass on information
	** Request resources to locations		** Request resources to locations
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	** Not just for rangers, the khaki log is the primary tracking document for all event incidents and will be referenced during and after the event		** Not just for rangers, the khaki log is the primary tracking document for all event incidents and will be referenced during and after the event

	=~~= What is Khaki’s role Incident Response? ==~~		= Ranger Shift Supervision Duties in Detail =
	* Monitors emergency cell phone
	* Assess situations as they arise to determine if OOD, Board, First Aid, Medical (NorthBeast EMT), Sanctuary, DPW, Fire or other core assistance is needed
	* Assess situations as they arise to determine if ICS should be enacted
	* In ICS- Khaki serves as Planning and Logistics, Operations Lead or Ranger ~~Operations Lead if needed by IC~~

	= Shift Duties in Detail: =

	=== Pre Shift ===		=== Pre Shift ===

Dolphin: /* Distressed Participant Assistance Protocol */

2024-07-01T00:40:16Z

Distressed Participant Assistance Protocol

← Older revision		Revision as of 20:40, 30 June 2024
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	=== Distressed Participant Assistance Protocol ===		=== Distressed Participant Assistance Protocol ===
	* ''Under review''
	* Emergency situations: call Medical (Northbeast EMT) on Ch. 16		* Emergency situations: call Medical (Northbeast EMT) on Ch. 16
	* Non-emergency: See if Rangers are comfortable handling the situation.		* Non-emergency: See if Rangers are comfortable handling the situation.

Dolphin: /* What does Khaki actually do on Shift? */

2024-07-01T00:37:36Z

What does Khaki actually do on Shift?

← Older revision		Revision as of 20:37, 30 June 2024
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	Khaki serves all on shifts as the Ranger dispatch. Khaki is always available as a resource to all Rangers on duty and acts as a liaison to other cores and the Firefly Board during that shift.		Khaki serves all on shifts as the Ranger dispatch. Khaki is always available as a resource to all Rangers on duty and acts as a liaison to other cores and the Firefly Board during that shift.

	== ~~What does Khaki actually do on~~ Shift? ==		== Both Primary Event Dispatch and Ranger Shift Supervisor ==
	* ~~Supports~~ and ~~guides~~ Rangers
	* ~~Keeps track of Rangers on shift~~		=== Primary Event Dispatch ===
	* Offers advice & resources
	* ~~Keeps track of contacts for~~ other Cores ~~on shift~~		* Receives and transmits info to coordinate operations of volunteers & resources (Rangers & other cores)
	* ~~Meets face-to-face~~		* Primary conduit for connecting participants with community resources
	* ~~Update incoming~~ Khaki and/or ~~OOD~~ of ~~incidents~~ and ~~other important information~~		* Maintains Event log

			=== Ranger Shift Supervisor ===

			* Directs and tracks rangers
			* Offers guidance, advice, resources
			* Liaison with other Cores
			* Supervises training
			* Acts as a Ranger at HQ

			== What is the experience of being Khaki? ==

			* You are usually at Ranger HQ, often with KIT and/or Echelon
			* Participants and volunteers come to you with questions, problems, complaints, needs
			* Often many things happening at once
			* Multiple responsibilities to balance
			* You get to be the eye of calm in the storm of Firefly
			* And usually there is also time to chill, socialize, and/or relax

	== What is Taking Calls as Khaki Like? ==		== What is Taking Calls as Khaki Like? ==
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	* Act as a liaison or relay between departments		* Act as a liaison or relay between departments
	* Maintain a detailed incident log (Ranger Log)		* Maintain a detailed incident log (Ranger Log)

			== Khaki Responsibilities as Event Dispatch / “Info” ==
			* Radio Communication
			** Monitor & Respond on Info (Ch 1)
			** Direct callers to other channels or locations
			** Pass on information
			** Request resources to locations
			* Emergency Cell Phone numbers
			** 802-FIRE-BUG rings Ranger phone, and OOD phone as backup
			** Can have Echelon monitor at your discretion
			* In-person interactions at HQ
			* Liaison to other cores (OOD), board, Medical
			* Coordinates Incident Response
			* Event Log
			** Not just for rangers, the khaki log is the primary tracking document for all event incidents and will be referenced during and after the event

	== What is Khaki’s role Incident Response? ==		== What is Khaki’s role Incident Response? ==
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	* Announce change in Khaki over the radio--especially since change is now mid-shift		* Announce change in Khaki over the radio--especially since change is now mid-shift
	* Meet and greet your Rangers 15 minutes before their shift starts		* Meet and greet your Rangers 15 minutes before their shift starts
	* Note any special skills or assets (e.g. Sanctuary, First Aid, Fire)		* Note any special skills or assets (e.g. experience with distressed participants, Sanctuary, First Aid, Fire)
	* Note any preferences or needs		* Note any preferences or needs
	* Make sure your Rangers are prepared for shift dressed appropriately and hydrated		* Make sure your Rangers are prepared for shift dressed appropriately and hydrated
	* Pair up Rangers		* Pair up Rangers
	* Assign Dirt Rangers to specific locations and cover all parts of the event (e.g. gate/greeters, lower parking, upper parking, forest)		* Assign Dirt Rangers to specific locations and cover all parts of the event (e.g. gate/greeters, lower parking, upper parking, forest)
	* Write down all notes, Ranger names, skills, assets, and Ranger location ~~assignments~~		* Write down all notes, Ranger names, skills, assets, and Ranger location assignment
	* Give a quick shift briefing and pep talk before sending Rangers on their way		* Give a quick shift briefing and pep talk before sending Rangers on their way
	* Dispatch your Rangers to their assigned zones		* Dispatch your Rangers to their assigned zones

Dolphin: /* Pre Shift */

2024-06-04T01:04:33Z

Pre Shift

← Older revision		Revision as of 21:04, 3 June 2024
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	* Meet with previous Khaki and debrief- look through the Ranger Log and get caught up.		* Meet with previous Khaki and debrief- look through the Ranger Log and get caught up.
	* Update the Ranger Log and white board if needed:		* Update the Ranger Log and white board if needed:
	* OnComm info: OOD, Board, First Aid~~, NorthBeast EMT~~, Sanctuary, ~~''DPW''~~		* OnComm info: OOD, Board, Medical (NorthBeast EMT), First Aid, Sanctuary, etc.
	* Weather: Forecast for day/shift		* Weather: Forecast for day/shift

Dolphin: /* What is Khaki’s role Incident Response? */

2024-06-04T01:02:58Z

What is Khaki’s role Incident Response?

← Older revision		Revision as of 21:02, 3 June 2024
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	== What is Khaki’s role Incident Response? ==		== What is Khaki’s role Incident Response? ==
	* Monitors emergency cell phone		* Monitors emergency cell phone
	* Assess situations as they arise to determine if OOD, Board, First Aid, NorthBeast EMT, Sanctuary, DPW ,Fire or other core assistance is needed		* Assess situations as they arise to determine if OOD, Board, First Aid, Medical (NorthBeast EMT), Sanctuary, DPW, Fire or other core assistance is needed
	* Assess situations as they arise to determine if ICS should be enacted		* Assess situations as they arise to determine if ICS should be enacted
	* In ICS- Khaki serves as Planning and Logistics, Operations Lead or Ranger Operations Lead if needed by IC		* In ICS- Khaki serves as Planning and Logistics, Operations Lead or Ranger Operations Lead if needed by IC
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	* Meet with previous Khaki and debrief- look through the Ranger Log and get caught up.		* Meet with previous Khaki and debrief- look through the Ranger Log and get caught up.
	* Update the Ranger Log and white board if needed:		* Update the Ranger Log and white board if needed:
	* OnComm info: OOD, Board, First Aid, NorthBeast EMT, Sanctuary, ''DPW ~~[?]~~''		* OnComm info: OOD, Board, First Aid, NorthBeast EMT, Sanctuary, ''DPW''
	* Weather: Forecast for day/shift		* Weather: Forecast for day/shift

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	* Pair up Rangers		* Pair up Rangers
	* Assign Dirt Rangers to specific locations and cover all parts of the event (e.g. gate/greeters, lower parking, upper parking, forest)		* Assign Dirt Rangers to specific locations and cover all parts of the event (e.g. gate/greeters, lower parking, upper parking, forest)
	** ''TBD: Define zones?''
	* Write down all notes, Ranger names, skills, assets, and Ranger location assignments		* Write down all notes, Ranger names, skills, assets, and Ranger location assignments
	* Give a quick shift briefing and pep talk before sending Rangers on their way		* Give a quick shift briefing and pep talk before sending Rangers on their way
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	All Ranger forms will be located in the Ranger Log books for Khaki access onsite.		All Ranger forms will be located in the Ranger Log books for Khaki access onsite.

	[https://docs.google.com/document/d/~~1HciqUDk-XAc_UX672OKIHFBtfmBS8xits0X9zw50-R4~~/edit~~#heading~~=~~h.6ghip2qa6931~~ Log Cover ~~(2017)~~]		[https://docs.google.com/document/d/1LbcdAu389vDAf_YNNk3PMPKscav5v7bde7tLuVp0Nx8/edit?usp=sharing Log Cover]

	[https://docs.google.com/document/d/~~1mhhGbm8grbADSGkigBJdVkEzrSF1gVFZ_vGbdpN3SVc~~/edit Log Page]		[https://docs.google.com/document/d/1JAMTId1vF47mmciKcBaEuHnDFhNhWInvhS3hx8Q_fFI/edit Log Page]

	[https://docs.google.com/document/d/~~1e0xJZuZQVg4cRdi3YOm9u~~-~~O25_0nAuoWky9xQGdReUk~~/edit~~?usp=sharing~~ Shift Summary Page]		[https://docs.google.com/document/d/1i_taMYGXN4sW5zcG-c-DlK-CpEp6HhzethMgWsZKYI4/edit Shift Summary Page]

	[https://airtable.com/shrrDNEUC657KRPCK ConCom Form]		[https://airtable.com/shrrDNEUC657KRPCK ConCom Form]

	[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form ~~2017]~~		[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form (old)]

	~~=== ICS Forms ===~~
	~~[https://docs.google.com/document/d/13zPZ6Np1fT5y9_gBfs-CITADhi3r6sSvpt5v7VIH5aY/edit?usp=sharing ICS Documentation Form]~~

	~~[https://drive.google.com/file/d/0ByG3cwY06mlNVGIxZlhGWVJDNDg/view?usp=sharing ICS Volunteer Check In Form~~]

	'''Job Aids:'''		'''Job Aids:'''

	Medical Cheat Sheet		''Medical Cheat Sheet-needs update for new protocol''

	[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]		[https://docs.google.com/document/d/1mmxrlHbS3RTUKA-D5EBG9RdMK2p2XAGsMeZMIXT_t3w/edit Lost Child Cheat Sheet]
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	=== Medical Assistance Protocol ===		=== Medical Assistance Protocol ===
	* Khaki to call:		* Khaki to call:
	** If emergency: NorthBeast EMT(Channel 16) ~~''[What is best term to use to hail? EMT?]''~~		** If emergency: Medical (NorthBeast EMT)(Channel 16)
	** If not an emergency: First Aid (Channel 15)		** If not an emergency: First Aid (Channel 15)
	* Relay info from Ranger		* Relay info from Ranger
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	* Fill out any required forms		* Fill out any required forms

	[*NOTE: ~~Khaki in~~ ICS ~~is covered in Advanced ICS. If you are a Khaki please review this important information on ICS procedures.~~]		[*NOTE: See below regarding ICS]

	=== Distressed Participant Assistance Protocol ===		=== Distressed Participant Assistance Protocol ===
	* ''Under review''		* ''Under review''
	* Emergency situations: call Northbeast EMT		* Emergency situations: call Medical (Northbeast EMT) on Ch. 16
	* Non-emergency: Khaki to call Sanctuary ''[~~Channel is TBD~~]~~,'' then secondary sanctuary Channel,~~ if no response		* Non-emergency: See if Rangers are comfortable handling the situation.
			* Sanctuary is available as a place where
			* Khaki to call Sanctuary [Ch 1, but they might not hear]; if no response just have rangers walk down
	** See [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary]]		** See [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary]]
	** Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity.		** Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity.
	** NorthBeast EMTs may be a more appropriate support in the case of mental health issues.		** NorthBeast EMTs may be a more appropriate support in the case of mental health issues.
	** Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.”		** Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.”
	* Relay info from Ranger		* Relay info from Ranger
	* If Sanctuary requests- Khaki to call First Aid/NorthBeast EMT for additional support.		* If Sanctuary requests- Khaki to call First Aid/NorthBeast EMT for additional support.
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	== Khaki in ICS Briefly ==		== Khaki in ICS Briefly ==
			ICS (Incident command structure) can be enacted to allow for organized responses to situations and emergencies, especially when multiple resources / cores are involved. Khaki or OOD can declare ICS. Often, one of the TAC channels is used for communications about the incident. Check that the radio channel is clear before moving ICS traffic onto it.

			Bottom line for khaki in ICS: you keep doing things that khaki does: guide rangers, dispatch resources, make plans, document.

	When ICS is enacted and Khaki is not usually IC, Khaki can be appointed by the IC as part of the General Staff, Operations Lead or Ranger Operations Lead. Khaki’s default roles will be Planning and Logistics on the General Staff.		When ICS is enacted and Khaki is not usually IC, Khaki can be appointed by the IC as part of the General Staff, Operations Lead or Ranger Operations Lead. Khaki’s default roles will be Planning and Logistics on the General Staff.

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	Ranger Operations Lead works with the OL to execute operations execution to meet incident objectives.		Ranger Operations Lead works with the OL to execute operations execution to meet incident objectives.

	IMPORTANT: Any time ICS is enacted and the IC appoints Khaki to a role. Khaki needs to make sure that Ranger shift duties are covered by the KIT, or ~~OOD if available~~.		'''IMPORTANT: Any time ICS is enacted and the IC appoints Khaki to a role. Khaki needs to make sure that Ranger shift duties are covered by the KIT, or other qualified Ranger.'''

	<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in both ICS III & ICS IV. If you are a Khaki ~~please take~~ these ~~trainings for important information~~ on ICS procedures, roles and tasks.		<nowiki>*</nowiki>NOTE: Khaki in ICS is covered in both ICS III & ICS IV. If you are a Khaki you can review these sections on ICS procedures, roles and tasks; but mostly, plan to listen to the OOD for guidance.

	=== ICS Training Documents ===		=== ICS Training Documents ===
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	[https://airtable.com/shrrDNEUC657KRPCK ConCom Form (Firefly Incident Report Form, aka FIRF)]		[https://airtable.com/shrrDNEUC657KRPCK ConCom Form (Firefly Incident Report Form, aka FIRF)]

	[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form ~~2016~~]		[https://docs.google.com/document/d/1C9eF4HLBmjeb7qv_0AeJ5pSEHM4jsX3_mQKAGRLz3G0/edit Firefly Ranger Incident Response Evaluation Form 2018]

	''Medical Cheat Sheet-needs update for new protocol''		''Medical Cheat Sheet-needs update for new protocol''
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	[https://docs.google.com/document/d/1VUDIagUxLfhz6fYsm3vuBdU4NV4r9e9Lj0cztEBac0M/edit?usp=sharing Intro to Khaki 2017 (google doc)]		[https://docs.google.com/document/d/1VUDIagUxLfhz6fYsm3vuBdU4NV4r9e9Lj0cztEBac0M/edit?usp=sharing Intro to Khaki 2017 (google doc)]

	~~[https://drive.google.com/open?id=0B60ful8Qp1F5NERUUi1HRm1YOVk Intro to Khaki 2016 archive version]~~

	~~[https://docs.google.com/spreadsheets/d/1LZNcd533GgZ_bIQR-rmQkvTaOLDOWMG_tcxGLsuzY9s/edit?usp=sharing 2018 Training modules spreadsheet (who should take which trainings)]~~

Dolphin: /* What is Khaki’s role Incident Response? */

2024-05-31T13:56:54Z

What is Khaki’s role Incident Response?

← Older revision		Revision as of 09:56, 31 May 2024
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	== What is Khaki’s role Incident Response? ==		== What is Khaki’s role Incident Response? ==
	* ~~''[~~Monitors ~~and has access the~~ emergency cell phone~~-don't think this is true, need to check]''~~		* Monitors emergency cell phone
	* Assess situations as they arise to determine if OOD, Board, First Aid, NorthBeast EMT, Sanctuary, DPW ,Fire or other core assistance is needed		* Assess situations as they arise to determine if OOD, Board, First Aid, NorthBeast EMT, Sanctuary, DPW ,Fire or other core assistance is needed
	* Assess situations as they arise to determine if ICS should be enacted		* Assess situations as they arise to determine if ICS should be enacted

Dolphin: /* Radio Demeanor */

2024-05-23T17:17:34Z

Radio Demeanor

← Older revision		Revision as of 13:17, 23 May 2024
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	* If need be, put on a show of enthusiasm, be a cheerleader.		* If need be, put on a show of enthusiasm, be a cheerleader.
	* If you are stressed or worried, or detached, so will they be.		* If you are stressed or worried, or detached, so will they be.
			* If you make a call to the ONCALL or WAKE channel, ask them to switch to a different channel (eg, Ch1 or an open channel)
	<nowiki>*</nowiki>IMPORTANT: Remember every Ranger and other department On Comm is listening to you.		<nowiki>*</nowiki>IMPORTANT: Remember every Ranger and other department On Comm is listening to you.

Dolphin: /* Distressed Participant Assistance Protocol */

2024-05-23T16:39:28Z

Distressed Participant Assistance Protocol

← Older revision		Revision as of 12:39, 23 May 2024
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	* Emergency situations: call Northbeast EMT		* Emergency situations: call Northbeast EMT
	* Non-emergency: Khaki to call Sanctuary ''[Channel is TBD],'' then secondary sanctuary Channel, if no response		* Non-emergency: Khaki to call Sanctuary ''[Channel is TBD],'' then secondary sanctuary Channel, if no response
	* See [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary]]		** See [[Beyond the Rangers: other Firefly Cores & Resources#Sanctuary]]
			** Sanctuary is a limited resource and, in most cases involving participants in some degree of distress, not a necessity.
			** NorthBeast EMTs may be a more appropriate support in the case of mental health issues.
			** Use your discretion when suggesting or accessing Sanctuary as a resource. Sanctuary should not be used as a “drunk tank.”
	* Relay info from Ranger		* Relay info from Ranger
	* If Sanctuary requests- Khaki to call First Aid/NorthBeast EMT for additional support.		* If Sanctuary requests- Khaki to call First Aid/NorthBeast EMT for additional support.

Dolphin: /* What is Khaki’s role Incident Response? */

2024-05-23T16:28:23Z

What is Khaki’s role Incident Response?

Show changes