ICS III-Managing Developing Incidents: Difference between revisions

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Session 3-Managing Developing Incidents with ICS 2016
Focus on managing developing incidents through process for IC’s, Leads and volunteers.


Focus on managing developing incidents through process for IC’s, Leads and volunteers.  
= IC Responsibilities =
* To provide leadership with purpose, direction, and motivation especially during potentially dangerous or stressful circumstances.
* Maintain situational awareness
** Situational awareness involves being aware of what is happening in the vicinity, in order to understand how information, events, and one's own actions will impact goals and objectives.


IC Responsibilities
Situational awareness helps to:
Incident Management Process
* Identify problems/potential problems
Useful Forms and Documents
* Recognize the need for action
Planning for Incidents & Events
* Do not ignore info discrepancies- rather analyse them before proceeding
* Seek and provide info before acting
* Identify deviations from the expected
* Communicate your situational awareness to everyone!
 
Don’t get tunnel vision. Don’t lose situational awareness


IC Responsibilities
== Incident Management Process ==
To provide leadership with purpose, direction, and motivation especially during potentially dangerous or stressful circumstances.
* Get Briefed or Perform Assessment
Maintain situational awareness
* Communicate Assessment
Situational awareness involves being aware of what is happening in the vicinity, in order to understand how information, events, and one's own actions will impact goals and objectives.
* Determine Goals & Action Plan
* Communicate Goals & Action Plan
* Execute Action Plan
* Assess Progress


Situational awareness helps to:
== Assuming IC ==
Identify problems/potential problems
Assuming IC happens when a new person relieves the current IC from their duties.
Recognize the need for action
Do not ignore info discrepancies- rather analyse them before proceeding
Seek and provide info before acting
Identify deviations from the expected
Communicate your situational awareness to everyone!


Don’t get tunnel vision. Don’t lose situational awareness
=== Get briefed by outgoing IC ===
Incident Management Process
Briefings are an essential element of good incident management.
Get Briefed or Perform Assessment
* Briefings are concise and do not include much discussion
Communicate Assessment
* Intended to pass along vital information
Determine Goals & Action Plan
* Allows incident managers to communicate expectations
Communicate Goals & Action Plan
* Allows incident managers to answer questions
Execute Action Plan
Assess Progress


Assuming IC
Below is a list of topics that you may want to include in a briefing:
Assuming IC happens when a new person relieves the current IC from their duties.
* Current assessment and goals
Get briefed by outgoing IC
* Safety issues
Briefings are an essential element of good incident management.
* Any procedures currently in use
Briefings are concise and do not include much discussion
* Tasks being executed
Intended to pass along vital information
* Areas included in management of incident
Allows incident managers to communicate expectations
* Address any questions or concerns
Allows incident managers to answer questions


Below is a list of topics that you may want to include in a briefing:
=== Complete Assessment ===
Current assessment and goals
Safety issues
Any procedures currently in use
Tasks being executed
Areas included in management of incident
Address any questions or concerns
Complete Assessment
When assessing, priorities for all incidents are (in order):
When assessing, priorities for all incidents are (in order):
Life Safety
# Life Safety
Incident Stabilization  
# Incident Stabilization
Property Preservation
# Property Preservation


With these priorities in mind size up the situation:
With these priorities in mind size up the situation:
Is the scene safe?
** Is the scene safe?
Is my life or the life of another at immediate risk? Be sure to take into account volunteers.
*** Is my life or the life of another at immediate risk? Be sure to take into account volunteers.
Are there potential hazardous materials  
*** Are there potential hazardous materials
Is there weather or other environmental influences  
*** Is there weather or other environmental influences
Are there entrance and exit routes for responders
*** Are there entrance and exit routes for responders
What’s going on?
** What’s going on?
What is the nature and magnitude of the incident?
*** What is the nature and magnitude of the incident?
Are there injuries or casualties?
*** Are there injuries or casualties?
What are the impacts to life, property, and the community?
*** What are the impacts to life, property, and the community?
What is the likelihood of cascading events?
*** What is the likelihood of cascading events?
Is it a potential crime scene?
*** Is it a potential crime scene?
Is there political sensitivity or external influences?
*** Is there political sensitivity or external influences?
What do I have?
** What do I have?
What are the immediate resource requirements?
*** What are the immediate resource requirements?
Availability of resources?
*** Availability of resources?
What is the area involved?
*** What is the area involved?
What do I need?
** What do I need?
Do we need to secure and isolate the area?
*** Do we need to secure and isolate the area?
What additional resources are needed?
*** What additional resources are needed?
Are there jurisdictional boundaries?
*** Are there jurisdictional boundaries?
Who do I tell?
** Who do I tell?
My supervisor
*** My supervisor
Khaki
*** Khaki
All com
*** All com


Communicate Assessment
== Communicate Assessment ==
Brief others involved on:
Brief others involved on:
Current Situation  
* Current Situation
Safety Issues  
* Safety Issues
All Other Concerns
* All Other Concerns
Determine Goals
 
Goals are created to stabilize or resolve the incident. Goals can be more broad at the beginning of an incident and more detailed as the action plan is developed.  
== Determine Goals ==
Goals are created to stabilize or resolve the incident. Goals can be more broad at the beginning of an incident and more detailed as the action plan is developed.


What needs to happen to reduce the immediate hazard, save lives or property, establish control, and/or restore to normal?
What needs to happen to reduce the immediate hazard, save lives or property, establish control, and/or restore to normal?
Determine Action Plan (See Contingency Plans for pre-planned responses)
 
An Action Plan (AP) should state:  
== Determine Action Plan  (See Contingency Plans for pre-planned responses) ==
Who  
An Action Plan (AP) should state:
Will do what  
* Who
By when
* Will do what
How
* By when
Communicate Goals & Action Plan
* How
 
== Communicate Goals & Action Plan ==
Brief everyone on:
Brief everyone on:
Current Situation  
* Current Situation
Safety Issues  
* Safety Issues
Goals
* Goals
Action Plan
* Action Plan


When communicating goals be clear and state:
When communicating goals be clear and state:
Task. What is to be done  
* Task. What is to be done
Purpose. Why it is to be done  
* Purpose. Why it is to be done
End State. How it should look when done
* End State. How it should look when done
 
== Execute Action Plan ==
All volunteers carry out the tasks they were assigned.


Execute Action Plan
== Assess Progress ==
All volunteers carry out the tasks they were assigned.
Assess Progress
Once operations are underway you will want to reassess your action plan.
Once operations are underway you will want to reassess your action plan.
Is the action plan working?
* Is the action plan working?
Is the incident stable, increasing or shrinking?
* Is the incident stable, increasing or shrinking?
Are there any safety issues?
* Are there any safety issues?
Is there a change of course needed?
* Is there a change of course needed?
How long will be until the goals are complete?
* How long will be until the goals are complete?
 
== Forms ==
The IC Binder has information and forms for use during the incident such as:


Forms
The IC Binder has information and forms for use during the incident such as:
2016 FERN (Firefly Emergency Resource Notebook) (Will be updated-locked document)
2016 FERN (Firefly Emergency Resource Notebook) (Will be updated-locked document)
2016 FF Map
2016 FF Map
IC Job Aid - for reference on IC responsibilities and actions
 
IC Job Aid  - for reference on IC responsibilities and actions
 
ICS Documentation Form - for assistance keeping track of an incident
ICS Documentation Form - for assistance keeping track of an incident
Volunteer check In form - to keep track of volunteers during an incident
Volunteer check In form - to keep track of volunteers during an incident
2016 Contingency Plans- for reference and ideas on handling incidents
2016 Contingency Plans- for reference and ideas on handling incidents


Incident & Event Planning
= Incident & Event Planning =


An incident is an unexpected occurrence that needs immediate response actions
An incident is an unexpected occurrence that needs immediate response actions
an event is a scheduled  or non-emergency activity.


Factors to take into account for Incidents
an event is a scheduled  or non-emergency activity.
Time is critical
 
Unstable, changing situations
== Factors to take into account for Incidents ==
Potential expansion of incident and response
* Time is critical
Incomplete communications and information
* Unstable, changing situations
Lack of experience managing incidents
* Potential expansion of incident and response
* Incomplete communications and information
* Lack of experience managing incidents


Factors to take into account for Events
== Factors to take into account for Events ==
Location, size, duration, history
* Location, size, duration, history
Who is involved
* Who is involved
Kind, type and number of resources needed
* Kind, type and number of resources needed
Staging areas
* Staging areas
Other areas associated
* Other areas associated
Kind and type of logistical support needed
* Kind and type of logistical support needed
Known limitations or restrictions
* Known limitations or restrictions
Available communications
* Available communications

Revision as of 21:12, 2 May 2017

Focus on managing developing incidents through process for IC’s, Leads and volunteers.

IC Responsibilities

  • To provide leadership with purpose, direction, and motivation especially during potentially dangerous or stressful circumstances.
  • Maintain situational awareness
    • Situational awareness involves being aware of what is happening in the vicinity, in order to understand how information, events, and one's own actions will impact goals and objectives.

Situational awareness helps to:

  • Identify problems/potential problems
  • Recognize the need for action
  • Do not ignore info discrepancies- rather analyse them before proceeding
  • Seek and provide info before acting
  • Identify deviations from the expected
  • Communicate your situational awareness to everyone!

Don’t get tunnel vision. Don’t lose situational awareness

Incident Management Process

  • Get Briefed or Perform Assessment
  • Communicate Assessment
  • Determine Goals & Action Plan
  • Communicate Goals & Action Plan
  • Execute Action Plan
  • Assess Progress

Assuming IC

Assuming IC happens when a new person relieves the current IC from their duties.

Get briefed by outgoing IC

Briefings are an essential element of good incident management.

  • Briefings are concise and do not include much discussion
  • Intended to pass along vital information
  • Allows incident managers to communicate expectations
  • Allows incident managers to answer questions

Below is a list of topics that you may want to include in a briefing:

  • Current assessment and goals
  • Safety issues
  • Any procedures currently in use
  • Tasks being executed
  • Areas included in management of incident
  • Address any questions or concerns

Complete Assessment

When assessing, priorities for all incidents are (in order):

  1. Life Safety
  2. Incident Stabilization
  3. Property Preservation

With these priorities in mind size up the situation:

    • Is the scene safe?
      • Is my life or the life of another at immediate risk? Be sure to take into account volunteers.
      • Are there potential hazardous materials
      • Is there weather or other environmental influences
      • Are there entrance and exit routes for responders
    • What’s going on?
      • What is the nature and magnitude of the incident?
      • Are there injuries or casualties?
      • What are the impacts to life, property, and the community?
      • What is the likelihood of cascading events?
      • Is it a potential crime scene?
      • Is there political sensitivity or external influences?
    • What do I have?
      • What are the immediate resource requirements?
      • Availability of resources?
      • What is the area involved?
    • What do I need?
      • Do we need to secure and isolate the area?
      • What additional resources are needed?
      • Are there jurisdictional boundaries?
    • Who do I tell?
      • My supervisor
      • Khaki
      • All com

Communicate Assessment

Brief others involved on:

  • Current Situation
  • Safety Issues
  • All Other Concerns

Determine Goals

Goals are created to stabilize or resolve the incident. Goals can be more broad at the beginning of an incident and more detailed as the action plan is developed.

What needs to happen to reduce the immediate hazard, save lives or property, establish control, and/or restore to normal?

Determine Action Plan  (See Contingency Plans for pre-planned responses)

An Action Plan (AP) should state:

  • Who
  • Will do what
  • By when
  • How

Communicate Goals & Action Plan

Brief everyone on:

  • Current Situation
  • Safety Issues
  • Goals
  • Action Plan

When communicating goals be clear and state:

  • Task. What is to be done
  • Purpose. Why it is to be done
  • End State. How it should look when done

Execute Action Plan

All volunteers carry out the tasks they were assigned.

Assess Progress

Once operations are underway you will want to reassess your action plan.

  • Is the action plan working?
  • Is the incident stable, increasing or shrinking?
  • Are there any safety issues?
  • Is there a change of course needed?
  • How long will be until the goals are complete?

Forms

The IC Binder has information and forms for use during the incident such as:

2016 FERN (Firefly Emergency Resource Notebook) (Will be updated-locked document)

2016 FF Map

IC Job Aid  - for reference on IC responsibilities and actions

ICS Documentation Form - for assistance keeping track of an incident

Volunteer check In form - to keep track of volunteers during an incident

2016 Contingency Plans- for reference and ideas on handling incidents

Incident & Event Planning

An incident is an unexpected occurrence that needs immediate response actions

an event is a scheduled  or non-emergency activity.

Factors to take into account for Incidents

  • Time is critical
  • Unstable, changing situations
  • Potential expansion of incident and response
  • Incomplete communications and information
  • Lack of experience managing incidents

Factors to take into account for Events

  • Location, size, duration, history
  • Who is involved
  • Kind, type and number of resources needed
  • Staging areas
  • Other areas associated
  • Kind and type of logistical support needed
  • Known limitations or restrictions
  • Available communications