Basic Ranger Skills Overview: Difference between revisions

Latest revision as of 13:05, 8 May 2017

Ranger skills are the techniques employed when encountering a situation that may need Rangering and include engaging in conflict mediation and resolution.

This module was previously called "Mediation 101" in past years.

F.L.A.M.E. Overview

FIND OUT about the situation.
LISTEN to all parties and sides.
ANALYZE the information using your understanding of the situation.
MEDIATE and help facilitate the parties reaching their own joint solution.
EXPLAIN the outcome to everyone.

Find Out: Approaching the Situation

Communication

Mediation

Radio Basics

Firefly Ranger Jargon Glossary

Continue on to the next page: F.L.A.M.E

@@ Line 3: / Line 3: @@
 This module was previously called "Mediation 101" in past years.
-== Topics Covered in Basic Ranger Skills ==
+== [[F.L.A.M.E|F.L.A.M.E. Overview]] ==
-[[F.L.A.M.E]]
 * '''FIND OUT''' about the situation.
 * '''LISTEN''' to all parties and sides.
@@ Line 10: / Line 9: @@
 * '''MEDIATE''' and help facilitate the parties reaching their own joint solution.
 * '''EXPLAIN''' the outcome to everyone.
-[[Find Out: Approaching the Situation]]
-* still has section on trigger issues & kick it sideways which are in mediation, not completely convinced they shouldn't be here
-[[Communication]]
-* (should deescalation be a separate page, even though it's the 5th part of communication?)
-[[Mediation]]
-* (I think that sympathetic/empathetic attunement belongs with de-escalation techniques)
-[[Self-Care & Responder Trauma]] (content moved to Mediation page, can move back/undo change)
-[[Radio Basics]]
+== [[Find Out: Approaching the Situation]] ==
+* [[Find Out: Approaching the Situation|First, "Do Nothing"]]
+* [[Find Out: Approaching the Situation|Your Reason for Approaching the Situation]]
+* [[Find Out: Approaching the Situation|Situational Awareness]]
+* [[Find Out: Approaching the Situation|Self-Awareness]]
+* [[Find Out: Approaching the Situation|Introduce Yourself]]
+* [[Find Out: Approaching the Situation|Using your Notebook]]
-[[Firefly Ranger Jargon Glossary]]
+== [[Communication]] ==
+* [[Communication|Thinking]]
+* [[Communication|Talking]]
+* [[Communication|Rephrasing]]
+* [[Communication|Listening]]
+* [[Communication|De-escalation]]
-Return to Main Rangers [[Table of Contents]]
+== [[Mediation]] ==
+* [[Mediation|Intervention and Escalation]]
+* [[Mediation|Mediating as a Neutral Third Party]]
+* [[Mediation|Empathy and Empathetic Attunement]]
+* [[Mediation|Interest vs. Position]]
+* [[Mediation|Creating Options]]
+* [[Mediation|Conflict Resolution]]
+* [[Mediation|Mediating Stressed Out Participants]]
+* [[Mediation|Self-Awareness: Trigger Issues]]
+* [[Mediation|Kick it sideways]]
+* [[Mediation|Self Care and Responder Trauma]]
+== [[Radio Basics]] ==
+== [[Firefly Ranger Jargon Glossary]] ==
+<center>Continue on to the next page: [[F.L.A.M.E]]