Basic Ranger Skills Overview: Difference between revisions

Latest revision as of 14:05, 8 May 2017

Ranger skills are the techniques employed when encountering a situation that may need Rangering and include engaging in conflict mediation and resolution.

This module was previously called "Mediation 101" in past years.

F.L.A.M.E. Overview

FIND OUT about the situation.
LISTEN to all parties and sides.
ANALYZE the information using your understanding of the situation.
MEDIATE and help facilitate the parties reaching their own joint solution.
EXPLAIN the outcome to everyone.

Find Out: Approaching the Situation

Communication

Mediation

Radio Basics

Firefly Ranger Jargon Glossary

Continue on to the next page: F.L.A.M.E

@@ Line 3: / Line 3: @@
 This module was previously called "Mediation 101" in past years.
-== Topics Covered in Basic Ranger Skills ==
+== [[F.L.A.M.E|F.L.A.M.E. Overview]] ==
+* '''FIND OUT''' about the situation.
+* '''LISTEN''' to all parties and sides.
+* '''ANALYZE''' the information using your understanding of the situation.
+* '''MEDIATE''' and help facilitate the parties reaching their own joint solution.
+* '''EXPLAIN''' the outcome to everyone.
-=== [[F.L.A.M.E]] ===
+== [[Find Out: Approaching the Situation]] ==
-'''FIND OUT''' about the situation.
+* [[Find Out: Approaching the Situation|First, "Do Nothing"]]
+* [[Find Out: Approaching the Situation|Your Reason for Approaching the Situation]]
+* [[Find Out: Approaching the Situation|Situational Awareness]]
+* [[Find Out: Approaching the Situation|Self-Awareness]]
+* [[Find Out: Approaching the Situation|Introduce Yourself]]
+* [[Find Out: Approaching the Situation|Using your Notebook]]
-'''LISTEN''' to all parties and sides.
+== [[Communication]] ==
+* [[Communication|Thinking]]
+* [[Communication|Talking]]
+* [[Communication|Rephrasing]]
+* [[Communication|Listening]]
+* [[Communication|De-escalation]]
-'''ANALYZE''' the information using your understanding of the situation.
+== [[Mediation]] ==
+* [[Mediation|Intervention and Escalation]]
+* [[Mediation|Mediating as a Neutral Third Party]]
+* [[Mediation|Empathy and Empathetic Attunement]]
+* [[Mediation|Interest vs. Position]]
+* [[Mediation|Creating Options]]
+* [[Mediation|Conflict Resolution]]
+* [[Mediation|Mediating Stressed Out Participants]]
+* [[Mediation|Self-Awareness: Trigger Issues]]
+* [[Mediation|Kick it sideways]]
+* [[Mediation|Self Care and Responder Trauma]]
-'''MEDIATE''' and help facilitate the parties reaching their own joint solution.
+== [[Radio Basics]] ==
-'''EXPLAIN''' the outcome to everyone.
+== [[Firefly Ranger Jargon Glossary]] ==
-=== [[Find Out: Approaching the Situation]] ===
+<center>Continue on to the next page: [[F.L.A.M.E]]
-=== [[Communication]] ===
-=== [[Mediation, Descalation, etc.]] (rename page) ===
-=== [[Self-Care & Responder Trauma]] ===
-=== [[Radio Basics]] ===
-=== [[Firefly Ranger Jargon Glossary]] ===
-Return to Main Rangers [[Table of Contents]]