Basic Ranger Skills Overview: Difference between revisions
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* '''EXPLAIN''' the outcome to everyone. | * '''EXPLAIN''' the outcome to everyone. | ||
[[Find Out: Approaching the Situation]] | [[Find Out: Approaching the Situation]] | ||
* [[Find Out: Approaching the Situation|First, "Do Nothing"]] | |||
* [[Find Out: Approaching the Situation|Your Reason for Approaching the Situation]] | |||
* [[Find Out: Approaching the Situation|Situational Awareness]] | |||
* [[Find Out: Approaching the Situation|Self-Awareness]] | |||
* [[Find Out: Approaching the Situation|Introduce Yourself]] | |||
* [[Find Out: Approaching the Situation|Using your Notebook]] | |||
[[Communication]] | [[Communication]] | ||
* | * [[Communication|Thinking]] | ||
[[Mediation]] | * [[Communication|Talking]] | ||
* | * [[Communication|Rephrasing]] | ||
[[Self | * [[Communication|Listening]] | ||
* [[Communication|De-escalation]] | |||
[[Mediation]] | |||
* [[Mediation|Intervention and Escalation]] | |||
* [[Mediation|Mediating as a Neutral Third Party]] | |||
* [[Mediation|Empathy and Empathetic Attunement]] | |||
* [[Mediation|Interest vs. Position]] | |||
* [[Mediation|Creating Options]] | |||
* [[Mediation|Conflict Resolution]] | |||
* [[Mediation|Mediating Stressed Out Participants]] | |||
* [[Mediation|Self-Awareness: Trigger Issues]] | |||
* [[Mediation|Kick it sideways]] | |||
* [[Mediation|Self Care and Responder Trauma]] | |||
[[Radio Basics]] | [[Radio Basics]] | ||
Revision as of 15:56, 4 May 2017
Ranger skills are the techniques employed when encountering a situation that may need Rangering and include engaging in conflict mediation and resolution.
This module was previously called "Mediation 101" in past years.
Topics Covered in Basic Ranger Skills
- FIND OUT about the situation.
- LISTEN to all parties and sides.
- ANALYZE the information using your understanding of the situation.
- MEDIATE and help facilitate the parties reaching their own joint solution.
- EXPLAIN the outcome to everyone.
Find Out: Approaching the Situation
- First, "Do Nothing"
- Your Reason for Approaching the Situation
- Situational Awareness
- Self-Awareness
- Introduce Yourself
- Using your Notebook
- Intervention and Escalation
- Mediating as a Neutral Third Party
- Empathy and Empathetic Attunement
- Interest vs. Position
- Creating Options
- Conflict Resolution
- Mediating Stressed Out Participants
- Self-Awareness: Trigger Issues
- Kick it sideways
- Self Care and Responder Trauma
Firefly Ranger Jargon Glossary
Return to Main Rangers Table of Contents