Basic Ranger Skills Overview

Ranger skills are the techniques employed when encountering a situation that may need Rangering and include engaging in conflict mediation and resolution.

This module was previously called "Mediation 101" in past years.

Topics Covered in Basic Ranger Skills

F.L.A.M.E

• FIND OUT about the situation.
• LISTEN to all parties and sides.
• ANALYZE the information using your understanding of the situation.
• MEDIATE and help facilitate the parties reaching their own joint solution.
• EXPLAIN the outcome to everyone.

Find Out: Approaching the Situation

• • First, "Do Nothing"
  • Your Reason for Approaching the Situation
  • Situational Awareness
  • Self-Awareness
  • Introduce Yourself
  • Using your Notebook & Confidentiality
• still has section on trigger issues & kick it sideways which are in mediation, not completely convinced they shouldn't be here

Communication

• (should deescalation be a separate page, even though it's the 5th part of communication?)

Mediation

• (I think that sympathetic/empathetic attunement belongs with de-escalation techniques)

Self-Care & Responder Trauma (content moved to Mediation page, can move back/undo change)

Radio Basics

Firefly Ranger Jargon Glossary

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